ND
ND Smog & Auto Repair
N White Ave, Pomona, CA 91768, United States
Comments
Ch
Review №1

Had the windshield of my 2007 F150 replaced. They did a good job, but their customer service and communication skills are lacking. None of the techs will assist you unless you call them. But overall, a fair experience. However, I wont highly recommend them.

Sa
Review №2

Been taking my vehicles here .. Tested them on focus which was taken to two other places they could not fix it .Lam being always helpful great guy got his best tech on job ( tech is good) take your cars there get them fixed correct way

He
Review №3

It was good just a really busy place PAC a lunch lol its not to bad

Li
Review №4

Gave me a fair diagnosis on my auto repair.Very nice people...let me park in their lot to go next door.New owners...new management...and thats a good thing. Old group wasnt so good.

ra
Review №5

Always good experience. Coming here for 20 years.

R.
Review №6

They took good care of me.

Mr
Review №7

I have been going to this shop for years, I wouldnt take my car any other place

Cu
Review №8

It was quick but gentleman told me over the phone it was $45 and when I got there they try to charge me $50

J
Review №9

They told me it was smog pump and that they would replace it again but it looks like they didnt still have check engine light on after 2 months with same code. I think that the techs. That work there are not certified

Ch
Review №10

Good shop. Nam has always been good. Prices can vary, but they are eager to please the customer. Highly recommend as one of the most consistent shops.

Ju
Review №11

Great smog shop! Fast, I was in and out in 15 minutes. Go early though around 9am. Juan did my smog check and I would recommend asking for him.

Fr
Review №12

Great service, great prices.got my air conditioner working after many years

De
Review №13

Very terrible customer service Im currently arbitrarily waiting because the owner doesnt feel like putting in his password for the tech Also this is my third time here for same smog the second time They let me sit here for 40 min before telling me they had no internet connection and couldnt do it.I will never return here and do not recommend.

Ka
Review №14

Honest and not bad prices. Best smog place around

Ro
Review №15

A friendly service and I am a long time customer wish them a healthy year

Wa
Review №16

I brought my car for a check up on a check engine light, and they did checked it, and Im just hoping that, what theyd find was the reason for it. Well see.

Jo
Review №17

Did my Brake and Lamp inspection here.It went extremely well.The staff was extremely nice, knowledgeable and attentive.I will be coming back when needed

Zi
Review №18

I was referred to this place by this exhaust shop in Upland and Im extremely unsatisfied with this Auto Repair shop. First and foremost, the customer service was horrible! Nam is not personable at all, there was no personal greeting or just making the customer feel welcomed. You can tell it was just about money and business, not pleasant or friendly at all. I took my car to this shop to get a diagnostic due to smoke releasing from my exhaust. I took my car to this shop on Friday May 15, and I was waiting to receive a courtesy call that would make me aware of what problems my car was having, but it was now Monday almost the closing time of the shop and I had to call the shop to check on my car and see if it was ready. The mechanic that answered the phone told me what was wrong with my car and explained to me that I need to get the valve seal repaired/replaced because it was leaking and the repair would estimate to about $1,200. He also made me aware that I could put engine oil in my car for roughly 1-2 years before it becomes a bigger problem. Due to the price and the pandemic, I decided that I would try the oil option for a little while until I could afford the repair. When I went to pick up my car and make the payment for my diagnostic, I asked Nam what type of engine oil did I need for my car and he told me that I need 10W/30, which is not the right oil because it is diesel oil and wouldve damaged my car further. Luckily, the gentleman I met at AutoZone helped me and told me the correct oil for my car was 5W/20. I know I will not return to this auto shop, I am extremely disappointed. I hope this review helps anyone that is looking for a honest, respectful, and pleasant mechanic. This auto shop is not the place you want to go, if you are just getting a smog check it might work out for you, but I couldnt discuss that because that is not the service that was performed on my car.

Gl
Review №19

Went early when they opened and the smog was done in about 20 minutes. Great job

K
Review №20

These guys know what theyre doing.They have smoged my vehicles for the last several years. From an 86 samurai to a 2001Tundra and many more. Always prompt and professional. Dont go anywhere else of you have smog issues. You wont be sorry.

Da
Review №21

Very nice garage, not only fixed my car but also answer all my questions

Da
Review №22

Nam is such great guy. Good service Everytime

Je
Review №23

I came here with an oil leak, they fixed ame day and was about 400. Since they said it was timing belt, then same week I still am leaking oil they check my car says it must be oil pump . I payed extra 330 for them to take 7 days to change it. The day of pickup they tell me its not ready the didnt call me I had to call them. I pick it up next day and they had no oil in my car. A total of 730$ and terrible service

Si
Review №24

I love this shop-used over 10 years, always best price and quick service.

Sa
Review №25

Very unprofessional, they were supposed to fix my oil leak, an supposedly they did but had to go back only to find out it was something else an still went back cause now my oil light is on cause something they did.. . An now they wanna charge me for a diagnostic for something they did, an when they changed my oil they didnt put the filter on so all the oil just spit out when I turned car on......

BE
Review №26

Fast.

Ka
Review №27

My shop of choice. But they have slow lazy employees.

Bo
Review №28

Gave me false information. Basically lied to my face. Would Not recommend this place.

Ke
Review №29

Really fast place

Ma
Review №30

Very polite and fast service

Me
Review №31

Excellent Service Very Professional

Ri
Review №32

Nam is very professional very courteous nice and friendly I’m very satisfied I’ll recommend to everyone

Mo
Review №33

Did my oil change there best price I could find and they were pretty fast too no complaint here

Ma
Review №34

Excellent service car running great so grateful for a trustworthy experienced service professional.Thank you Infinity and Ford serviced Definitely would recommend

Te
Review №35

Have gotten my cars smoged from here for yesterday! Quick and easy!!! Great customer service!!!!

Fr
Review №36

I needed a brake and lamp test and nam was quick and courteous price is reasonable

Au
Review №37

Got my windshield replaced here yesterday, cheapest around. $125 for my 06 elantra, done in 2 hours. Highly recommend, great quality glass.

Er
Review №38

FAST FAST FAST! I went there on a busy Friday afternoon. There were customers and cars all over the place. Must be a good shop because they are so busy. I needed a brake and light inspection. I asked if they could do it right away. They got me in and out in 20 minutes!

Si
Review №39

Good service namm honest dude

Ti
Review №40

Fast and fair. I got a great price. Thanks

Ra
Review №41

Decent shop, good prices, just know whats what before letting them sell you something you dont need

Th
Review №42

I love that I had a couple of issues with my vehicle there technician gave me some suggestions and help me fix the issues at no charge.

lu
Review №43

Great ownership in this business from what I can see. Top notch service and a great competitor in their local market. Would recommend their services to family and friends.

Pa
Review №44

Low price, great service, short wait. Cool place for a smog certification

Li
Review №45

Ive been getting my smog checks here for many years and they are quick and inexpensive.

Br
Review №46

Great fast service, thank you

Ka
Review №47

Excellent service! The staff are fast and efficient. Great place for Uber certification inspection.

Mi
Review №48

Took my nissan Altima for a timing chain service gave them everything brand new quality parts and they keep my good parts and used cheap parts and some used parts and there excuse was that they lost my parts but didnt advise me at all work was done already I was so mad they just kept telling me dont worry but I started to look around pointing out everything very dirty and sloppy work missing screws and bolts electric wires hanging from not installed correctly I would not recommend them to my family or friends they are not rueful or professional the good reviews are fake go far away as possible from this shop they do mickey mouse work to your car they dont care about you just your money Im done youll never see me or my people there!!!!!!!!!!!!!!!!!!!!!!! Be smart go else where.

Re
Review №49

They offer lifetime warranty on tinted windows and dont honor it. Brought my receipt and said that because it doesnt say lifetime warranty i have to pay again. Bunch of thieves. I will report them.

na
Review №50

This place is now called ND Smog & Auto Repair. The service was quick and courteous. They completed my smog check in less than 15 minutes. Ill be taking my cars here from now on.

Au
Review №51

RUN AWAY!!!! DO NOT BRING YOUR CAR HERE TO GET SMOGGED!! They will look long and hard to find something wrong with your car. Save yourself the time, $$$$ and aggravation and go somewhere else. I wish I did..And the sad thing is that I can not give them 5 negative stars or I would..

Da
Review №52

The owner is a great guy. I recommend their service..

Ri
Review №53

Had my car check for smog received a passing grade and a smog certificate very nice people good service reasonable prices

es
Review №54

If you want fast and great service and great low prices low cost smog check is the place to come been coming here since 2000 and never had a problem always willing to help out in the best matter ever highly recommended.

mi
Review №55

They have great service an are super friendly ..im going back next time I need a smog

Do
Review №56

They were very helpful. Cash only though. Will definitely come again.

Ar
Review №57

Been a customer here for about 10 years now, owner is a very nice guy and very honest. I highly recommend this shop for your smog needs.

co
Review №58

Went in for a Smog Check was outta there in 10 mins quick easy

An
Review №59

They do really good work on tint. I recommend them to everyone.

BO
Review №60

Had the pleasure of meeting Nam today searching for a reasonable smog check on my 1993 motorhome ..he was extremely pleasurable to do business with as well as $40 cheaper then another shop I went to a few minutes before...he took me right in ..will use him for now on..check them out!

Th
Review №61

Best prices good people Rafael is a good employee very helpful good attitude and great work ethics all around good place stop by and check them out

Se
Review №62

Fast service 👍

Ja
Review №63

They are fast and friendly, I went there for a light and brake inspection, the light didnt pass, I didnt notice my licence light wasnt working, so they gave me a great discount for my second inspection. Also even though I had to do the lamp inspection twice, it was still cheaper than other shops around the area.

Pi
Review №64

Dont go this place for smog check. They simply find a reason to abort the smog check cost then try to make money from you by fixing the issue they claimed.

al
Review №65

Not a good place charged me 60dllrs for diagnosis on top of the 40dllrs from the smog check that took more then an hour. at the end they gave me a list of upgrades that came up to about 1300 dllrs of overpriced parts my car did not even need in order to pass smog check

Pa
Review №66

I am not member of family nor a friend, but I went with my car on Sunday and did the smog very quick and it passed. Yes, the old guy is kind of grumpy but he did his job very profesionally

Kr
Review №67

The Asian guy said my engine was bad my catalytic converter was not working and my timing was off. Then he charged me $40 to do a diagnostic. I take my car across the street and to two different places and both pass my car for smog and said the engine was in good condition.

An
Review №68

Do not go to this place. I went for a smog and the old grumpy man that does some of the smogs when under the hood and messed with my timing so I wouldnt pass. Then they tried to tell me I needed cat and timing belt among other things and tried to get me to fix for 700 then they charged me 60 bucks because they had to do a diagnostic they claimed. I went to another place they adjusted my timing for free and I passed smog no problem! ! Beware of these scammers they will mess with your car!!!

Sh
Review №69

Good Place to come friendly faces and great service....

Ju
Review №70

Excellent service.

jo
Review №71

Terrible customer service. I took my car to get it repaired & they only made it worse!! Never again will i come back!!! I dont recommend this place

Ke
Review №72

Amazing and fast service. Smogged two car in 10 minutes.

Al
Review №73

Got charged $15 on just tax. Horrible service by owner. Stole $15. Dont go there.

Dy
Review №74

Very nice group of employees which give excellent service

Mi
Review №75

Service with a smile

2h
Review №76

Dont trust the good reviews, they might be the owners family members.Dont go to this place, they will find any excuse to fail you and try to get repairs done.

An
Review №77

These guys are the fastest smog shop i have seen in awhile

gl
Review №78

Best smog place in town

rn
Review №79

Called to get a price to adjust headlights...says 30.....go in and have it done says 45...waited over a hour when was told 30 minutes

Vi
Review №80

Dont recommend. They lied about a part I already replaced. When I proved it, they couldnt get me out of there fast enough. He would only take cash for recheck fee.

AN
Review №81

When I went in on a Saturday to get my smog done I was in and out of there within a half hour the owner is very friendly he knows his job the mechanics or spot-on

Pa
Review №82

Came here for a Break and Light test real quick process professional would recommend

Jo
Review №83

Great for smog test

Wi
Review №84

Not a honest owner at all ! Just got a bad experience with him.

Ch
Review №85

Jacked me for $60 bucks ... Got pay even if u fail

Lu
Review №86

Fast and great service!

Lu
Review №87

Not a good place

Ar
Review №88

Very good people!!!

al
Review №89

Great place

Wi
Review №90

Dont go ass service

Ma
Review №91

Just bad..worst experience

Se
Review №92

Convenient, fast.

Ch
Review №93

Horrible service

Information
93 Comments
4 Rating
  • Address:N White Ave, Pomona, CA 91768, United States
  • Phone:+1 909-865-9000
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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