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Bed Bath & Beyond
665 Merrill Rd, Pittsfield, MA 01201, United States
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Bed Bath & Beyond
Comments
Ju
Review №1

I love BB&B & my local one where I have my main residence outside Philly closed this year. So I was so relieved to find this one open

Lu
Review №2

Very very helpful staff. I had what I wanted in no time. Pleasure shopping there.

Re
Review №3

Always have things to make our home better

Se
Review №4

Great experience. Could not find what I was looking for, but the gentleman who was working on building a display cabinet stopped what he was doing not only to ask what I was looking for. He also knew exactly what I was looking but they no longer had them in store but could be ordered on line so he ordered me two plus have me a coupon for my purchase. I was very impressed for him going above and beyond. Nice job and great customer service. I would recommend going there.

Jo
Review №5

A good place to waste time while waiting for your Papa Ginos pizza to be cooked!

Da
Review №6

Found what we were looking for. Brennen waited on us was very helpful.

Ka
Review №7

Love going in there finding things I didnt know I needed when I walked in!!!

Al
Review №8

It was nice had to go there for curtains curd side pick up to

Ji
Review №9

Open on an otherwise quiet day. Good experience, great selection, pleasant staff.

C
Review №10

The beyond section is out of this world.

Gr
Review №11

Mom needed a bed topper and she got it three-in-one and happy thank you Bed Bath & Beyond

Br
Review №12

Very nice people that helped make the return process easy.

Je
Review №13

Curbside pickup could be a little faster. Had to wait another 10 minutes outside so really it was closer to 4 hours ready not 2

Vo
Review №14

I bought a vacuum here once

De
Review №15

Not to many people, easy to shop at your own pace

Co
Review №16

Its got bedroom stuff, its got ALL the bathroom stuff and even goes beyond to give you all the As Seen On TV stuff. Dont forget your 20% off coupon.

Do
Review №17

Have alot of inventory and the staff is very helpful

Co
Review №18

Just another overpriced chain store. You can find the same stuff online for cheaper. Staff were fine, selection alright, nothing to write home about. Located by Panera and Dicks, Bed Bath and Beyond is easily spotted from the main road. Also right across the street from Stop & Shop, so its easy to visit whilst running errands in the neighborhood. Again, selection is generic and prices have never been the greatest at Bed Bath and Beyond, this branch is no exception.

we
Review №19

Very helpful staff. The website needs improvement so call if you’re not sure about their inventory.

Ja
Review №20

Very nice experience there at this store. Jana, at the front counter, is very helpful offering advice about how to use my coupons to get the best value. She makes it so much easier. I like shopping there when its just Jana, not the angry lady.

Je
Review №21

Awesome place, low staffed at times, but its winter,so very understandable. All I had to do was walk to the front and I found a very nice associate to help me find what I was looking for.

He
Review №22

ALWAYS helpful

Sa
Review №23

Been waiting for two weeks for my order. Finally came today. Had ordered a Woodwick Candle, they only sent the lid, no candle. Tried to correspond by CHAT, I am #872 in line. Tried to call there is a two hour wait. I understand it is tough times, but if Walmart can deliver in two days correctly then Bed Bath and Beyond is a total mess-up. They should not have offered services until they had an operation plan.

Vi
Review №24

Average chain store with above average cleanliness and excellent management!

Id
Review №25

Poor customer service. Some retail associates do not provide detailed customer service or provide responses that expand product knowledge. If a customer asks for assistance with locating a product responding with, what we have is on the floor is off the mark for customer service. Suggestion: A store with limited C.S. should include self-checkouts.

Di
Review №26

I love to cook and bake so I buy the stuff that works for me.

Sc
Review №27

Black Friday and sales staff were smiling and so pleasant even with the store being packed with people. One sales person which I wish I knew her name so I could post it here was so helpful and had just a wonderful personality as it showed when helping the customers.

MJ
Review №28

Good selection and no waiting in line

Eh
Review №29

Went to buy Keurig that was on sale online. They honored price and the Mgr. and other ladies were so nice! A class act in this day of less than stellar customer service!

Cy
Review №30

Courteous, efficient cashier.

St
Review №31

Friendly staff and great deals!

jj
Review №32

Quench your thirst for bed and bath products

Ph
Review №33

Excellent experience. Professional, knowledgeable, and fun! And I only had a haircut! They are pricey, but excellent. Were talking color for next time.

Ma
Review №34

Packed with household goods- from kitchen to bedroom.Vacuums, draperies, comforters and bath towels are only a few items lining the shelves.Also find patio furniture, floor mats and coffee makers.Stop in- you will be pleased to locate those much needed supplies for your home.

Ra
Review №35

They are they best. I love their coupons and they try to help you save money. Their new policy on returning defective merchandise is amazing.

Ph
Review №36

Terrible store and cheated us out of part of the return, even though it was unopened...sleazy business practice. Never buy here again!Terrible experience!

da
Review №37

I love this store.

Ga
Review №38

Bring mucho bucks, and... Your coupons. Like an adult candy store!

Br
Review №39

Excellent selection make sure you have a coupon they accept expired ones

St
Review №40

A lot of cool kitchen gadgets! Just in time for my wifes birthday! Great customer service at the Pittsfield store. Very helpful!

St
Review №41

I enjoy walking through Bed Bath Beyond but never buy anything if you dont have a coupon.You should be able to get at least 20% off anything.

Da
Review №42

Great management- a small part missing from my purchase of a coffee maker - called the manager who is sending it to me right away

Lw
Review №43

No problem finding what we needed. Very nice cashier, helpful.

Ty
Review №44

I was able to find everything very easily and the employees were extremely friendly and helpful.

Sa
Review №45

Displays neat and nicely arranged. Clerks very helpful and pleasant

Ma
Review №46

Love BB&B could spend a whole day there!

Ap
Review №47

Pricey but great also the service great

Is
Review №48

I love this store because it literally has everything on the inside .

Je
Review №49

Clean store friendly staff. I was shopping for a gift registry item and was given instruction on how to read the list! I couldnt find the item and the other clerk helped me, and chose the one in the best condition.

Mi
Review №50

I always receive friendly, helpful service here. Very good selection of items as well.

La
Review №51

Asked the cashier where something was, but I couldnt find it because the entire store is like a junk drawer stuffed full

He
Review №52

So many interesting things

Cr
Review №53

Great store but isles are too close & cluttered for me to enjoy shopping.

Ga
Review №54

HOPE THEY KEEP THE ONE THAT THEY HAVE IN PITTSFIELD. THAT IS MY FAVORITE STORE.

Jo
Review №55

Well stocked with things you never knew you needed

Li
Review №56

Interesting merchandise, all around nice shopping experience .

Mi
Review №57

Very friendly and helpful staff!

Ri
Review №58

Ok.. love this place. Gonna have to drag me out

Po
Review №59

Nice things to be pampered by.

El
Review №60

Love it, so much for the house...

Re
Review №61

Pricy, variety of items.. love the coupons. .. Staff is helpful

Pa
Review №62

Beautiful bedroom quilt and sheets to match,

Ro
Review №63

I had to return a Christmas gift that was defective. They did not have another to replace it. Not a good selection but the customer service was excellent. They ordered me another one online and shipping to my home.

Ju
Review №64

This place can be trouble when trying to watch spending because I want one of everything.

Ra
Review №65

Great variety great products ample parking

sc
Review №66

It was AMAZING the workers were extremely nice

No
Review №67

No one around to help.with curtains so I left

Li
Review №68

Great selection, great staff!!

Se
Review №69

The staff was very helpful in directing me to the correct aisle. A moderately sized store for a Bed Bath & Beyond.

Ed
Review №70

Great place to shop.

Je
Review №71

Can find just about anything you want/need, always accepting coupons. Never a line!

Jo
Review №72

Not my type of store vape selection is limited at best and crazy overpriced and all together another shady Pittsfield MA location

Ri
Review №73

Great comforters, throw pillows

Ga
Review №74

Unique and stylish home goods

ka
Review №75

Great for gadgets and gizmos

Ju
Review №76

Very helpful and use coupons for savings

Hu
Review №77

Extremely rude staff. Manger could care less that his employees treat customers like garbage

Ar
Review №78

Most items are severely overpriced and are readily available at many other stores at much less cost.

Ch
Review №79

A little pricee. Have a large collection of items for the home.

Pa
Review №80

Elizabeth Hill was very helpful!

Cl
Review №81

When i need something for the house, this is my first stop. 🤗🤩

Pe
Review №82

Always a good place to shop

Ph
Review №83

I found everything I wanted & more.

Ge
Review №84

Chainstore that has all your home stuff friendly staff

Ca
Review №85

Love it

An
Review №86

A good store...

ph
Review №87

Was ok..

Ce
Review №88

Well organized, good costumer service

Ch
Review №89

Great selection of items

Pa
Review №90

Overpriced

Jo
Review №91

Theyre out of a lot of stock

ka
Review №92

Great service

An
Review №93

The place is clean and organize

Ca
Review №94

Love this place!

Bo
Review №95

Always a good value

Ly
Review №96

Nice products, high priced

br
Review №97

I love this store

Ry
Review №98

My friend works there.

Ba
Review №99

Love this store!!

De
Review №100

Too pricey

Information
13 Photos
100 Comments
4.3 Rating
  • Address:665 Merrill Rd, Pittsfield, MA 01201, United States
  • Site:https://stores.bedbathandbeyond.com/Pittsfield-MA-01201-849?MCID=YT_YEXT
  • Phone:+1 413-447-1970
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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