Its a great store, very helpful staff,10lbs of stuff in a 5lb box kinda store !

Better off going to AutoZone up the street.Lousy service- this is NOT a corporate location so you can’t return anything you buy even with a receipt.Mr Mustache recommended an ill fitting tow hitch that I can’t use and got an attitude about reselling it because i tried to use it.

They had what I was looking for. Its a fairly small store, though.

I owned an auto repair shop for 40 years and just moved here. Had a battery go bad on me after 2 months, this happens some times.I tested the battery and it did not pass so I went to get it replaced at this NAPA store.The counter man copped a real attitude with me, told me i didnt know what I was doing and probably had a junk charger. I told him I will go to another store.The next store agreed after testing it was a bad battery and gave me a new one .I dont deal with busineses that treat their customers like this .

Love this napa auto partsBest employees in the valley can find any part ur looking for

Store itself is fine. Staff wasnt very friendly or helpful. We had been the only customer in at the time and staff really didnt seem interested in helping or answering any 9f our questions.

Great Experience 😀 Very helpful and informative.

The best parts place.Staff is very helpful.Good quality parts.

Not a big shop, a small one. Easy to find stuff inside the shop. It took 3 days for NAPA engine oil to be picked up, it was an online order. I guess the invtory was low.

Helped me find everything I needed and even reminded me not to throw out the receipt for the warranty on headlights.Then, me being me, I lost the receipt and the headlight went out. Luckily the guys that work here are customer friendly and managed to find the receipt on their computer months later and email it to me.Great job, would definitely go here for all my truck and auto parts in the Phoenix area.

I wonder if you can get a catalog???Fun laid back other places seem like theyre in a hurry.

Nice store, people are very helpful. Parking lot is a little tight

This Napa had everything I needed to fix my gals jeep

Experience and Service. Thats why i drive past other parts stores and go to this location!

Were very helpful.....

Friendly fast service!

Very knowledgeable and helpful. They donated a battery to our church that was needed for one of our buses. God bless them all.

They aways do the best to help you... and I come in with some off the wall repair s sometimes. Cant go wrong with Napa...

I’m the owner of Trident Mobile Mech. I was very impressed with their knowledge, and excellent customer service. Most of the countermen are seasoned parts pros and don’t need any help finding the part you need. NAPA KNOW HOW at it’s BEST !!!

Great Napa store but Gary behind the counter needs to work on his customer service. He acted like it was to bothersome to give me my rewards. I have been shopping Napa Auto Parts stores for 20 years or more. Just did not like his attitude.

Incredibly helpful staff, they did a great job.

Always have my parts!

Very very terrible customer service. The manager called me a liar. I highly recommend you do not go to this store. I used to spend thousands here, but will be taking my business elsewhere.

The store is well stocked.

This place always has what I need will definately keep coming back

Counter help knows their business!Went in with a leaking DOT air line. Gary knew what fittings were needed and I was taken care of in 10 minutes. Other places I tried didnt even know what I was talking about. Great service gentlemen!

Now Ive been wrenching on cars and trucks for a while now but, this group of people are by far the greatest to deal with. From the owner to the delivery people! Thanks guys and gals and well see you again...

Jeff was so helpful he went out of the way to help me with my car Larry and Jordan are the best guys.This is a awesome store best customer service .😀

A quick source for a wet hub I needed. Other parts house had to provide id of correct part as initially Napa could not identify and referred to dealer. Once had I’d of part price at Napa was at average or above, but they could have it next day. Placed special order on phone and got call next day it arrived. That part saved there review!

Wish I got the name of who I dealt with but thats some of the worst customer service Ive ever experienced

The staff is always friendly and works hard to make sure I have all the correct parts to get the job done. Today was an air filter for a lawnmower. In stock, ready to go.

We were looking for a part that is not easily found. Went to dealership but closest available part was in NM. went to Napa they found is exactly what we needed and at a great price. Service people are very knowledgeable.

Highway robbery. Owners a joke and makes his own rules and steals peoples parts and money. Not an honest place. Go to any other napa or auto parts store...

Great people work here, friendly and knowledgeable. Good prices and fast service. I will be back and Ill tell friends.

Pretty nice guys....

I have shopped at this store for years! Best service and part selection in the area. Joe and Becky Roche are the best in the business and always give the best customer service.

Fantastic service. Very helpful people. Awesome experience.

Decided I was going to do my own oil changes from now on and I went to this Napa Store that i was recommended to go to for all my Napa needs. I have never done an Oil change on my own and figured I would just watch a YouTube video or something. Upon arrival i realized I wasnt too sure about what I needed to perform the oil change, this is were Joe came into play. He was super helpful in answering all my questions, showed me exactly what I needed and even gave me a quick rundown on how to perform the oil change. A big thanks to everyone at the store for the friendliness and a big THANK YOU to Joe for all the help...I found my new permanent NAPA store!

Damn does that Cyndi lady sound drunk to anyone else??? Management doesn’t have alcohol?? I think someone needs to go to a meeting. I’ve personally dealt with all of these people she mentions in her review and have always been treated with the utmost respect and care. They make me feel like a valued customer!Ps. Someone needs a grammar and spelling lesson too :)

That Napa is great! Guys know their stuff. High Quality parts also.

I had a recipet from Napa auto parts for a return on snow chains for my tires. They wouldn’t return them even though it clearly states on the recipes that I can. Horrible service!!

Best Napa in Phoenix. I go out of my way to buy here.

When asked if they would price match Oreilleys on a set of brake pads, since they were twice as much, I was given attitude by a young man behind the counter. He had been giving me attitude since I walked in for no apparent reason. When he was unable to locate the correct product he told me to buy both, return one and hurry up because they would be closing in an hour. When I asked to speak to the manager, he told me his dad was the owner. Needless to say I will be buying brake pads elsewhere.

These guys know their stuff and are very helpful.

Helpful staff, lots of parts on hand! tight parking location for anything bigger than a pickup. Have been here a lot and they will make every effort to find whatevre you are looking for!

The guy that helped me out here was really helpful. Great customer service, really knew what he was talking about.

Heather she runs parts .she go,s out of her way to help she is awesome. Good parts driver.thanks Randy and Jeff 101 towing.

Nice and knowledgeable

Great service

Good friendly service halped me find a valve stem to fit an old rare car.

Use this napa store location daily. Jeremy is a very knowledgeable employee and very rarely gets any parts wrong for me when ordering. If i only bought a part or 2 therea month, the odds wouldnt be that great. When purchasing 100 parts plus a month there with only a couple discrepancies. Totally acceptable. The mix ups are usually always do to issues on my end being as that we build custom vehicles that sometimes require parts from another model or manufacturer all together. Will keep on using with no complaints.

Couldnt get the part I needed til after xmas... Noce enuf just not in a hurry to help...

Friendly and helpful staff everytime Ive been there.

A nice NAPA location. Well-organized. Friendly, knowledgable staff.

Great group of people that work there super helpful and knowledgeable

Been going to Napa for 19 years so this isnt at the hole chain just this store if you need anything go any where else I am surprised Napa still lets this store have their name hoarable place

Great parts

I purchased a light through Napa that has a lifetime warranty through truck lite. I went to Napa to warranty it because it quit working. The guy inside said he couldnt help me w out the receipt. I said ok and I contacted truck lite about the issue and they said Napa should be able help you w it since its a warranty issue. I had an email w directions of what the Napa counter guy needed to do. I went back and talked to him again and he asked for me to send the email and that Id be hearing from him soon. Well its been over a month and no word. So I contacted truck lite and with out proof of purchase they sent me a new light. Its hard to find people to work with you. I would recommend truck lite but not this Napa nor the one on bell road. Not sure if theyre owned by the same people.

Great place great people

Not a single employee wearing a face mask

Excellent service extremely Knowledgeable. Napa Know How for sure!

Had what I went for at a reasonable price.

Need old/big/4x4 truck parts? They have it in stock.

Working on a classic and the guys at this Napa are very helpful thank you

Very Nice, and knowledgeable. They know there stuff!

Great store! Knowledgeable and helpful employees!

Good customer service and good parts availability

I ended up calling my home town Napa and getting taken care of 1800 miles away in 15 min after dealing with this store for 3 weeks Napa is a grate place but this store is in no way a good representation of the chain at all

Had my parts - no issues.

Gave me the wrong battery even after looking it up on a computer. Went somewhere else after they asked if I was sure.

Knowledgeable staff, just the right amount of attitude.

Lots of parts and helpful counter people

Gary the parts guy cant find anything with a map, gps, and a sale sheet. It is however a NAPA and if you have part numbers you can get what you need.

Great

Not as large as the Napa downtown but great prices and staff.

Great help.

Good parts and good customer service

Very helpful and knowledgeable counter sales !

Quick service with a huge selection

Always dependable, with everything I need... 👍🏾

Great people and great service

Great help and friendly service

Prices are absolutely ridiculous. Go on Amazon, eBay, Rock Auto, jcwhitney. Its cheaper even with shipping.

Manager or owner.. was rude.

Good folks.

Helpful and nice to deal with

Knowledgeable and experienced team

Awesome, helpful staff!

Good people at this store

Very helpful

Excellent service!

Heather is awesome

Nice people

Great service

Very helpful

Excellent as always

Very helpful

Jeremy your the man!!