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Advance Auto Parts
701 E Dunlap Ave, Phoenix, AZ 85020, United States
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Advance Auto Parts
Comments
Jo
Review №1

Great service and experience today. Went in to buy a battery. I heard they would take out the old one and put in the new one for free with battery purchase. I went in and asked for a battery and was given a few options. I chose one and paid for it and asked if they could install and they said it would be no problem. They were able to take out my battery and put in the new one quickly with no problems. They were very professional and friendly. I will go back for more auto needs.

Da
Review №2

Just great service! You need a vehicle part, but dont know much bout repairing vehicles. This place is spectacular when it comes to getting parts for a vehicle or if you are just trying to get some general knowledge. This particular Advance Auto is a great store!

Ob
Review №3

They flat out lied to me about a defective battery I bought from them to avoid replacing it. Dishonest scammers. Beware!

Te
Review №4

Great place, nice staff. Will get you what you need.

jo
Review №5

Always happy what I need for ny two OLDER TRUCKS 🚚 2003 Gmc Sierra and 2001 Ford F250 super dutyif they dont they order it up and call me when. Its in JC who works front desk is just awesome

Br
Review №6

Carlos and the boys take care of us with our parts! Thankyou

Sc
Review №7

I needed a battery for my car and I found the best price on the best battery for the money at an Advance Auto Parts by Dunlap and 7th Street. Getting there and pulling out the battery ran after business hours that night and the manager on duty was still as helpful as possible without giving me an attitude like you would encounter from most places these days. I would definitely recommend to anyone in need of anything for their vehicle. Also, one of the largest auto parts chain stores in no more than a few blocks from my house and I chose to go out of my way to this A.A.P store. The pricing and service was that good. Thank you

Aa
Review №8

Not bad good deals

Ed
Review №9

Whoever is in charge of the store, opens and closes the store whenever they want. Super sketchy auto parts store. Not coming here anymore.

Bo
Review №10

They had an odd ball coolant reservoir that I needed in stock on a Saturday night (9/12). Staff was extremely helpful and friendly. Highly recommend. 10/10

S
Review №11

Ordered a battery online and showed up for install. Smoothlrss from start to finish. The guy that installed my battery was very friendly and showed great customer service. Will definitely go back to this store. Very impressed.

Je
Review №12

Ordered parts, picked up and paid for parts. Easy pesey...

Mo
Review №13

One of the best customer service in auto part stores, part that I was looking for it was a bit pricey than oreilly and AutoZone but it was available.

An
Review №14

After visiting many other parts stores around town looking for miscellaneous parts, we easily and quickly found everything we were looking for thanks to Mario and his coworker. This location has a huge inventory and always has more of a selection than other stores-even other Advance locations.

Pa
Review №15

Joke! Save your time and money. None of the children working know anything about cars or parts or anything. Zero customer service skills. Just hanging out, collecting a check.

Lu
Review №16

Very helpful people there when you need car stuff

Da
Review №17

Jesus H did an outsatnding job helping me today. He went above and beyond to halp me today. He deserves another raise. Advanced Auto Parts is fortunate to have him as an employee

Kr
Review №18

I was there with my husband he needed something for the car so I went in to have a look around. There was one employee her name was Rhonda very helpful and attentive, she really knew her stuff! Actually she seemed like the only person there that did anyting as I observed while waiting for my husband to complete his transaction. There were other shoppers but the other employees seem to not acknowledge your presence as they waited for my husband to finish so that poor Rhonda could wait on yet all of them! I dont know if the boss was there, but I would say he needs to observe what goes on in that building!

Do
Review №19

They have everything and I mean everything from semi trucks to pick up cars to go karts

St
Review №20

No selections very minimal items in stock!

Ma
Review №21

These guys really seem to have a lot of knowledge about vehicles. Ive been a mechanic for over 12yrs and i like to play stupid sometimes and these guys give me great advise on whats wrong with my car. They are uber helpful!!

Lx
Review №22

Changed hours

Ja
Review №23

I ordered an exhaust pipe as soon as it came in they let me know so I could pick it up right away they were very helpful and knowledgeable

Co
Review №24

Great service...

Mi
Review №25

Super helpful. My check engine light came, I stopped in, and they went out of their way to take care of me.

Bi
Review №26

The entire staff is very knowledgeable helpful. Jesus is a valuable member of your team and I will continue to go to his location first over all the competition.

JE
Review №27

Close to home and sign up for the rewards

Mi
Review №28

I have gone to multiple Advance Auto locations for everyday items and car specific items like windsheild wipers and control arms/tire rods. Im a petite female and everytime I go into these stores the employees are so accomodating, very respectful, helpful and well informed.The Prices and items are either similar to OReillys and Autozone or sometimes even cheaper.I would recommend this company to people looking for auto maintenance items

Do
Review №29

Service was good clerks were friendly, helpful an knew what they were talking about !

jo
Review №30

Very attentive and it really took their time to make sure that we got the parts we needed

Jo
Review №31

The gentleman named Mario was extremely rude. He Talked on his personal phone making personal plans for half of my transaction. DONT shop here!!! They are rude and dont care about customers.

Ji
Review №32

Extensive inventory and great service. Carlos is very knowledgeable and great service.

Ch
Review №33

Great service. And they put ur windshield wipers on for ya.

Al
Review №34

Products, low price and excellent service are all there

Ki
Review №35

These guys are great. They always have the parts i need.

Gi
Review №36

But you good guys working there great service

Ri
Review №37

They have auto parts

Tr
Review №38

I was actually lost trying to find the Napa in that area when I saw this store, I thought since I was already there maybe they would have what I was headed to Napa to get.Super glad I did, not only did they have the items in stock but they were substantially cheaper than Napa and the young man at the counter was so helpful and pleasant. He even carried my purchase out to my truck for me.This is my new go-to auto parts store.

Pr
Review №39

Id like to thank the employee who was sweeping and locked the door when he saw me pull up at 7:53pm. I just needed to return a $150 alternator that had the wrong connector for my vehicle. Funny, I wouldnt have been there had your store given me the correct part to begin with.Sorry ass work ethic and customer service...if your store hours are 7:30am to 8:00pm guess what? The doors remain open until closing time. That doesnt mean you shut down so you can leave on the dot at 8, especially if you have customers who arrived prior to the posted closing time. Its not about you. Its about the customer.After you yuk it up telling your boys how cool you were to lock up and hide behind the counter when you saw me, call your boss and corporate and tell them too. See how funny they think it is. Autozone and Napa are both within a quarter mile so buh bye now.

Ro
Review №40

RIP OFF ALERT I ORDERED THE WRONG PART ON THE INTERNET BECAUSE IT DOESNT SPECIFY WHICH SIDE YOU NEED I GO IN AND TRY TO EXCHANGE IT AND THEY TRY TO CHARGE ME ANOTHER HUNDRED AND FIFTEEN DOLLARS FOR THE SAME PART BUT A DIFFERENT SIDE I SEE WHY ALL THESE RETAIL CHAINS ARE FOLDING HELP THEM OUT AND SAVE YOUR MONEY

Ga
Review №41

Knowledgeable, fast service + good prices

Tb
Review №42

Its help full!

Ka
Review №43

If they cant help you go send you to who can. These two guys here just helped me out of a very very hard spot.

Ch
Review №44

The counter person Chris is the best one there

Ed
Review №45

Theyre great very nice people

Ve
Review №46

Helpful staff at the counter or on the phone. I find just about anything I need there.

Ry
Review №47

Avoid their car quest branded auto parts; stoked that theyre seemingly the last chain to carry Gearwrench tools

IK
Review №48

Great place

Je
Review №49

Very good service.

Ad
Review №50

Never have the parts I need

Jo
Review №51

There okay

jo
Review №52

Conveniently located and friendly employees

De
Review №53

Great custom service and smiles

Je
Review №54

Friendly parts experts. Everything was in stock that I needed.

Ta
Review №55

These guys are the best!

Be
Review №56

Competitive prices

Au
Review №57

Best parts best prices and best counter service!!!!!!

Ro
Review №58

Great helpful staff

Ma
Review №59

No help

Er
Review №60

Its was great

To
Review №61

Friendly and fast

Da
Review №62

Helpful employees

Jo
Review №63

Good service

Fr
Review №64

Real helpful

Er
Review №65

Friendly staff

br
Review №66

Helpful

El
Review №67

Very good service from sellers

Information
32 Photos
67 Comments
4.5 Rating
  • Address:701 E Dunlap Ave, Phoenix, AZ 85020, United States
  • Site:https://stores.advanceautoparts.com/az/phoenix/701-east-dunlap-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 602-870-8787
Categories
  • Auto parts store
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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