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GameStop
108 Southmore Ave, Pasadena, TX 77502, United States
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GameStop
Comments
Br
Review №1

Always loved gamestop! Management is great here this is a great location everyone is very friendly.

Lo
Review №2

I like going in and looking. They have a good variety of games, pops, and figures. You can pre-order to...

Jo
Review №3

Love this gamestop!! Cool employees! Very friendly!

ja
Review №4

Neat and clean. Employees are so helpful. They will go right up to you and see how they can help. Ask any questions!! Very patient and informative!! Loved my visit!

Al
Review №5

Great product diversity. Loved it!

Hu
Review №6

Its GameStop.. what else do you need to know

Ed
Review №7

Not much selection for ps4 or xbox. Ehhh 🤷‍♂️

El
Review №8

Fast friendly service..got all my gaming needs.

Jo
Review №9

They may offer good info on products and games, but ask if they have anything in stock. Most of the merchandise they have for sale that are advertised out front are either sold out or not in stock. Even basic items like controllers, games, accessories for consoles, and even new games that are released are never in stock. They have notes on their products stating they could order for you, but what would be the point if you can just do the same thing by buying online at home. Its a waste of time going there just to be told they could order it for you or find another Gamestop miles away the may or may not have it. Even more of a waste of time. Be sure to inspect your pre-owned purchases because if you decide to return it. They will treat you like you damaged the product that you bought pre-owned and find reasons not to take it back. I did one return like this and this exact thing happened. I have never returned anything I bought from there before, which is a good thing, but the first time I did, the cashier remarked by accusing me of swapping the item. She did this without inspecting the item I bought from her specifically on purchase and then choosing to inspect on return. They had no prior basis to make a judgment like that. The cashier spoke in a rude tone while nodding her head in disappointed that she had to return it still. What waste of time. They need to stock up on inventory because that store is alway empty and train their employees to be more professional.

Ki
Review №10

Girl at the front was friendly and helpful!

Ve
Review №11

I love coming to this Gamestop because they always have what I need. They know their games and etc. They have great customer service.

He
Review №12

The manager has a very charismatic attitude! Very helpful and knowledgeable in information regarding new releases etc.

Ju
Review №13

I have been looking for the Nintendo switch since April they restocked I called from my job and they put one to the side for me .Amazing customer service that made my son so happy.

Es
Review №14

Great service and manager is great!

El
Review №15

Wouldnt give change.

El
Review №16

Lol my kid found 40 in the store so I through in the rest to get him a game.

Ga
Review №17

Krystal, the manager, is very helpful and caring for her customers. She goes above and beyond most all managers Ive encountered at Gamestops Ive shopped at

Ro
Review №18

In general game stops kind of screw you over. But they have improved. This one especially. The staff will still push a little to try and get you to buy warranty, but not to a point that you wanna choke them. And they arent annoying doing it. They know how to have a little fun to. And even work to try and get you the best deal. I dont really use my reward points. So they pile up. Last time they asked if I wanted to renew my account and I said no (planned to just let it die), they notified me I had enough points stored to renew it. So I did. The savings for it isnt much, but its something. The staff are really the only reason I still go.

Lu
Review №19

I Go here when it is the last place to find the video game that I been wanting.

Ra
Review №20

Great experience as always, picked up a number of games for a reasonable price.Good service, everything was labeled and easy to find, store was clean and following social distancing protocol only allowing a limited number of people in store at one time.

Jo
Review №21

I signed up with gamestop to alert me for the ps5 I didnt get a notification now I missed out for the pre-order for ps5 not cool gamestop

Ga
Review №22

Great service.. Need more new games

Ro
Review №23

Work for their customers.

Ge
Review №24

Always overpriced but I mean, sometimes the have games you want when other places dont got em.

Hu
Review №25

This place is friendly, outgoing environment, clean, amazing setup, organized. The employees themselves were amazing, always lets me on the deals, very welcoming. I love my experience here. The only reason I rated a 4 is because it could take a little long to get ringed up, but other than that everything is awesome.

Fr
Review №26

I always dig the specials on pre-owned games here 👍

He
Review №27

Didnt catch his name, but had excellent service

Br
Review №28

I stopped in to get my daughter a new game. The guys behind the counter could tell right away I was out of my element and were very accommodating. Didnt mind explaining things and were very helpful. A+ in my book.

An
Review №29

Good place I got Minecraft there

La
Review №30

Always clean and well organized, great customer service and they are always knowledgeable about games and gaming systems!

Da
Review №31

I love the staff here! They are fun to talk to, always have great suggestions, and are informative about the games and software. They know how to keep it professional, but also how to relate to the customer. They are amazing.

Te
Review №32

The people there are awesome

Dr
Review №33

They were very helpful, had everything I was looking for, great costumer service!

Ar
Review №34

Good

Lo
Review №35

Nice to shop there...

Ph
Review №36

Great location, the employees are always friendly and have great things to add to conversations about new games or just in general. Really upset about this location closing in the near future, best one around!

Ma
Review №37

Store clerks were really nice to my kids. Understood exactly what they needed

Vi
Review №38

Ps5 ok

Gh
Review №39

The guys were very helpful and polite its a great location with awesome people

Wi
Review №40

Staff was extremely helpful and knowledgeable of systems and video games. Thank you, guys and gals .

ra
Review №41

For sure,my favorite place to go to for games.

Ev
Review №42

The staff was extremely helpful! We were in and out quickly and found what we were looking for.

Se
Review №43

Super helpful staff that were very friendly

Bo
Review №44

Its a great place to go for all your gaming needs! Also has a very friendly and knowledgeable staff.

Da
Review №45

Well it was a one-man crew and yes he was very busy. But the man was very polite and he took care of everybody.

N
Review №46

Fast service. Not the best parking. But friendly staff.

Jo
Review №47

Always great, been coming here for midnight releases for my favorite games.

Ar
Review №48

Great place to get games!

Lu
Review №49

Good variety and a lot of helpful stuff

Sc
Review №50

The checkout system is grossly out of date and it takes forever to get anything done. It also seems like they are always training a new person when I get to the counter. They are friendly most of the time and usually a good source of gaming information.

bl
Review №51

Awesome really nice and they had all the games I wanted and i Xbox Ones and PS4

Am
Review №52

They are always nice and informative. Love this location.

D
Review №53

Casual and conventional sells representatives, I saw all the nasty reviews... I have neen shopping there since 2007 there always really helpful. And yeah they giggle and laugh cause they have a fun job.

Ye
Review №54

Very clean store and organized. Good service too

Th
Review №55

One of the best Gamestops in the area. A hidden gem!

mi
Review №56

Very, very, very bad customer service. We rather go to a further location than to deal with this guys nonsense! And on the trade in some guy twice has tried to cheat us on the trade in value, then saying it was a mistake!

oV
Review №57

I ask them a question and they respond with a bad attitude.

Wi
Review №58

Knowledgeable staff. Great selections.

Os
Review №59

I grow up at this game stop and it always had good service and the people where always nice here

Jo
Review №60

Everything good and all,its one of the biggest gamestops in pasadena,only problem i had was employees almost pressuring me to pre order a game even when i told them no

Ma
Review №61

Wonderful. Met one of the employees: Alyssa; great customer service.

An
Review №62

Its a really good sometimes it puts frowns but most of the times they are upside down mostly in my opinion ITS the BEST in town

Is
Review №63

Great stuff good prices and helpful staff recommend coming to this gamestop 😊😊😊

Gu
Review №64

Great ppl

Ma
Review №65

Game stop in Pasadena. On southmore the works ARE very rude in GOT my grandson two game. Cards 20doller had been used not one cent refunded I will never go back to the southmore store again now the game stop in Houston gulfgat now I will go back to 3black guys are very friendly.

An
Review №66

The workers are enjoyable

Jo
Review №67

Friendly service and good place.

J
Review №68

Great selection and very helpful. I just wish they gave more for trade-in.

Ha
Review №69

I got my xbox1 2tb here for same price as Wal-Marts 1tb... Thanks gamestop

AM
Review №70

Good store, but i dont have enough money tho

Ju
Review №71

Very helpful in everything you ask.

Jr
Review №72

Convenient but the store is kind of not very well maintained.

Ja
Review №73

Its a typical game stop. Lots of video games, great deals on used games.

No
Review №74

Lovely place for otakus/gamers also this place sells headphones, consoles, anime figures, videogames and xcetera Contains some cheaper things that you can find in Walmart or bestbuy also it might contain more games than bestbuy.I recommend to be your first stop if your looking for videogames and xcetera

De
Review №75

Havent been there, yet.. But I did call about a Sega genesis...They couldnt help me.

PE
Review №76

Cheap games nice people and they help with what they can

jo
Review №77

Loved this place. Excellent customer care

Ra
Review №78

Will always get 5 stars from me

Te
Review №79

Friendly people and ready to help you.

Ju
Review №80

Employee spent entire time talking to friends instead of paying attention to customers

Mi
Review №81

Very helpful people that work there.

Sy
Review №82

Good staff and very knowledgeable of the products

Sl
Review №83

Good games and toys there 😀😀

Jo
Review №84

Good customer service and prices.

Ed
Review №85

Called these guys for 30min, no answer. When i got there employee was on phone giggling and whatnot. Other employee could not answer my question about warrenty on my dsi. Bought turtle beach headset... i have to return today for a crappy visit. Employee that was on phone had bad attitude. Wish me luck.

Le
Review №86

My kids love there games

Iv
Review №87

They always have such a grrat vareity of games.

Vi
Review №88

This location has alot more stuff then i have seen in other game stopd

Lu
Review №89

Its awesome especially. Ps4 games

do
Review №90

Always helps with a smile and very nice

ja
Review №91

Close to home..knowledgeable staff

He
Review №92

Great customer service.

Ed
Review №93

They know what you dont and the want to buy what you have prefect relationship . Plus they are close to Home

Wi
Review №94

Great Deals

Ca
Review №95

Great service

Jo
Review №96

Good place for gamers

Gi
Review №97

Store clerks know their stuff and friendly

Sa
Review №98

Luv this store.

Ki
Review №99

Its ok. I took my grandson there a few times.

Da
Review №100

Overpriced rather go to bestbuy and price match amazon or just order from amazon directly

Information
14 Photos
100 Comments
4.4 Rating
  • Address:108 Southmore Ave, Pasadena, TX 77502, United States
  • Site:https://gamestop.com/store/us/tx/pasadena/2205/southmore-village-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 713-473-2317
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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