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ProCare Collision Center
8420 G St, Omaha, NE 68127, United States
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ProCare Collision Center
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Ro
Review №1

From my very first phone inquiry to picking my automobile up, ProCare Collision Center had provided me with exceptional service and patience because they had to deal with my auto insurers as well as a rapid wash risk management consultant.If I ever need to have my vehicle repaired or detailed, again, I will most definitely go back to themAnd Kim Jones and her husband are very kind, courteous people that are very easy to talk to.. They made a very stressful situation, very easy to deal with.

In
Review №2

Body repair. Great local shop. Estimate was spot on and they took really good care of my car. Looks better than new. I highly recommend them for body repair and painting.

Te
Review №3

They did a great job restoring my headlights which had turned dull and it was hard to see driving at night! Would recommend them for headlight restoration! Cost was $150

Ji
Review №4

They did everything right. They were patient and worked with my insurance company. They customized the repairs so that my auto wouldnt be declared a totalled vehicle. Car is 12 years old and it looks like new. Great car glad they were able to repair it in a timely manner.

Na
Review №5

The ProCare team is amazing. They care about doing their job right and are absolutely wonderful with communication, I constantly received text updates about my car and was kept in the loop when it came to conversations between ProCare and my car insurance company. I highly recommend working with them.Special shout-out to Kim for being awesome!

Jo
Review №6

Highly recomend!! Very friendly staff and the technicians did an AMAZING JOB! Handled all the extras, all I needed to do was drop off and pick it up. Kept me informed as it progressed. Again Very impressed! Glad I chose them! THANK YOU VERY MUCH!!

Ni
Review №7

Scott and his team are amazing. I took my vehicle in for a bumper repair. They were honest on their work and what they could do and how they would do it. I originally went to a big dealer in town and their quote included a completely new bumper and hours upon hours of work. Almost $1500 more than the work completed at ProCare. I would say the vehicle came out looking just like it came off the show room floor. I thank you Scott and ProCare team for your amazing work. Theres something said to staying local. These guys/gals knocked it out of the park.

Al
Review №8

Everyone at this place was great. Kim was wonderful to work with. Awesome communication.. she was on the phone with me giving updates, with my insurance sorting stuff out, and even the rental car company to make sure everything went smoothly for me. Would recommend!!

Ka
Review №9

I have nothing but great things to say about Private, Jeff and his team did great work. Fast, professional, and great communication throughout the repair. If you’re a detail freak about your car, it is in safe hands at Procare. Will take my truck there again.

Ro
Review №10

Work well done and on time. Very personable and competent people.

Yu
Review №11

I found ProCare Collision based on their good google review and location. The service was wonderful! I called them and had appointment the same day. Kim and Scott gave me fair estimation for the parts and labor. They also keep me posted about the parts delivery status. The work was done as scheduled and with good quality. Highly recommend!

Ch
Review №12

Procare Collisions was so accommodating and helped me get my car back in a short amount of time. They really do think and work in the interest of the customer. They were able to give me updates frequently and made the effort to get to know me personally so they could give me the best possible options. They are a local company! You should definitely go with them if you need fixes on your car from an accident!

Ja
Review №13

Kim and Scott were wonderful to work with. My new Suburban sustained side panel damage from road debris on the interstate. Their quote was clearly lined out so I knew exactly what was being done and how much it would cost. I was able to use their loaner car and the work was finished sooner than I expected. PLUS~ I saved a little money because they didn’t have to paint as much as they estimated. My vehicle looks fantastic and I have peace of mind with their lifetime warranty! I will definitely be back but this time hopefully for just another interior detail!!

Ka
Review №14

They were a DREAM to work with. They were quick with an estimate, offered a courtesy car, and when I was unsure about when I’d be able to drop our car off (bc of a puking kid) they offered to drive the courtesy car to my house and drive my car back to the shop. I was beyond grateful! They estimated that it would take 5 days, and they were done in 4! I do think we may be switching all our repairs here!

Kn
Review №15

ProCare Collision Center was excellent to work with on our repair. Kim, Scott, Lydia and Gabriel communicated with us on every step and were courteous and professional. Not to mention our vehicle looks awesome. A great experience!

Ga
Review №16

Hands down, the best body shop in Omaha. They fixed my wifes SUV after debris off a tow truck scratched the side. They were under the original estimate, on time, looks incredible & have a lifetime warranty on the repairs.The detail department rocks too. They have detailed several vehicles for meat this point. My truck came out looking fantastic. They were able to buff out some scratches, clean up my headlight (which were starting to cloud), wax the exterior & removed discoloration/stains on the seats. Hats off to to them! Im a client for life.I was so happy with experiences that Im now helping ProCare with marketing.

Ni
Review №17

They were very easy to work with and since paying out of pocket it was great they had a loaner car that could be used so no rental needed! Very great customer service and informed every step of the way

Ra
Review №18

My car looks great! Scott and Kim were fast and professional!! I would take my car back!

Ri
Review №19

Very professional and great work! Would absolutely recommend in the future.

Aa
Review №20

From the quote to the finish product was just an amazing experience. Highly recommended!!!

Pa
Review №21

They did amazing work on my car. Kim, Scott and all of the staff are great to work with. They are reasonably priced. Highly recommend!

Ke
Review №22

Wonderful service! I was rear-ended, and they helped deal with the car insurance company and kept me informed of the process each step of the way. They also provided me with a complementary car while mine was being repaired, which helped to avoid paying for a rental car! I greatly valued their transparency, commitment to their work, and overall quality of the repair. I cant say enough good things about them and their customer service.

Za
Review №23

Im living in Nebraska for work for the summer, was in a bad accident and went to ProCare to get my Subaru repaired. Do not have enough nice things to say about Kim, Lydia and the whole crew. They took phenomenal care of us.

Co
Review №24

Kim, Scott, and the whole team at ProCare made my experience so easy and effortless. The free loner car made them the best deal in town by over $400-800 (the cost of any rental for a week). I would recommend them to anyone looking for body work - great prices, honest people, and fantastic work!

Br
Review №25

Kim and the team at ProCare took great care of me. Everything was perfectly repaired and they took cate of everything quickly and seamlessly. Thank you so much!

ka
Review №26

Someone backed into my new truck. Took it to ProCare and my truck looks brand new again! They also took the time to clean the inside of my truck up. Very happy with everything! Highly recommend.

Ga
Review №27

The experience I had while dealing with this business was no less than amazing. Straight forward pricing with results to back it up. I don’t think in good conscious I could have brought my car anywhere else. Thank you for taking great care of my car.

Pe
Review №28

They did an awesome job. They were responsive and helpful. Even did a detail when they were done.

Mi
Review №29

Kim and Scott have done a great job helping us, very professional and in a timely manner. We took out very dirty truck with years of dog hair deep in the carpet flooring to get detailed. Not only did they get all the dog hair out but they made our truck look brand new! We also had them fix our front bumper of the truck, the pricing was extremely reasonable for all that they did for us. We have taken our other vehicle in to get a rock chip in window repaired, the customer service is stellar. Thank you Kim, Scott and ProCare team for your exceptional services, we will be back!

Sh
Review №30

Collison repair of front bumper & passenger side lights & quarter panel. They repaired it & repainted. They even washed & buffed the entire car. Looks as good as when I bought it.

Da
Review №31

I’m so impressed with everything about ProCare Collision starting with all the wonderful employees. Kim took care of everything with my insurance, made sure I had a rental set up, and kept me in the loop every step of the way during the process. She is amazing! The person who estimated the damage, Scott, was also so friendly, professional, and helpful. He actually sat down with me once he completed his estimate to explain everything to me..how they would repair the damage, the timeframe, the costs. His confidence put me at ease that the repair and paint match would be perfect and they delivered exactly that! The detail job on the inside of my vehicle was meticulous! They take so much pride in their work! I can’t say enough good things about this place or the wonderful people who make this business run. I did not have even 1 minor issues. I mean EVERYTHING was 100% perfect start to finish with them. Places like this one are so hard to come by anymore but most importantly people like these folks are a dying breed! Honestly I will recommend them to everyone I know for auto body repair. Thank you ProCare for taking such good care of me! You will always have my business.

De
Review №32

Very friendly and very efficient! I definitely will go back!:)

Al
Review №33

Wonderful to work with! They were willing to manage everything from insurance to coordinating a rental car pick up and completed the job ahead of schedule. They made things so easy!

Ce
Review №34

They made it easy for me and kept me updated on every step. Very kind and professional people. Thank you for your valuable service!

Jo
Review №35

Really amazing Job! They were willing to help me out because the cared and took care of my car. I got in a car accident and they made my car look like I didn’t even get in one. The best part was all the extra things too like going above and beyond my expectations! Definitely check them out for all your car needs, you don’t need to worry about being scammed like places like Walmart.

Da
Review №36

Procare did a great job on our vehicle that had been in an accident. Scott and Kim were pleasant to work with and walked us through every step of the process. Very courteous and professional! The vehicle looked brand new when we got it back.

Bi
Review №37

Brought my vehicle in to have some yellow road paint removed and they completed the job above expectations, will highly recommend them to others.

Ad
Review №38

ProCare Collision completed outstanding work on my Subaru. First timer with debris hitting my vehicle and dealing with insurance. They kept me update to date on the status of my vehicle as well as handled everything accordingly with my insurance company as well as provided rental car so I was not the middle person. Kim and her team did an exceptional job from the first call I made for an estimate to picking up my vehicle once it was complete. My car still looks brand new, paint job is on point, the incredible work they did on the vehicle is just amazing. Great staff, very communicative and honest! Highly recommend ProCare Collision!

ch
Review №39

10 out of 10 would recommend to anyone and everyone they did a rock solid repair plus additional restoration, you would never have known it was in an accident, they were very professional and communicated every step of the way Kim and Scott you both rock!

Jo
Review №40

If you want to make an accident look like it never happened use Procare Collision Center. Extremely professional work.

Su
Review №41

On the recommendation of my insurance agent, I used ProCare. They were very knowledgeable and honest. They answered my questions promptly. My vehicle looks brand new. I hated to drive away on the wet streets!

Jr
Review №42

I was looking for a body shop online when I came a cross Procare Collision. I had bad experiences at other body shops so I took a chance at ProCare Collision. So I went there to get my car fixed. They finished my car in a timely manner, And did a GREAT JOB ON MY CAR!!!!!!!!! I want to say THANK YOU SO MUCH TO THE STAFF & THE WORKERS. Go to Procare Collision if you need your car fixed they will not let you down.

Ri
Review №43

ProCare Collision is awesome. My six month old 2020 Jeep Cherokee was rear-ended by an F-250. Nearly $20,000 worth of damage. Owners Kim and Scott kept me informed throughout the repair process. I just received the Jeep back, and it looks just like it is brand new again. I trust ProCare and recommend them to my friends that need auto body work.

Sh
Review №44

Kim communicated daily with me on the status of my repairs. They completed the work quickly and it looks great. A++ business!

Pr
Review №45

All perfectly done and on time. Great service as always !

Al
Review №46

Kim and the Procare team made my life SO EASY from start to finish. They handled finding me a rental (until their loaner was available-amazing!), calling me a tow, communicated directly with my insurance company, and kept me updated with the progress on my vehicle as needed. When my car was finished it was washed and cleaned and looked brand new! I cannot recommend Procare enough!

Jo
Review №47

Repaired hood damage and broken front fender. Then had the fender and hood bra replaced.

Je
Review №48

Quick and efficient service. Professional staff is knowledgeable and provided regular updates on the repair of my carThey handled all of the details with my insurance company making for a very smooth transactions.I would definitely recommend this company!

Ti
Review №49

I am very happy with Procare! I will refer all my friends and family to them! They are professional and on time! They are Great with communicating to me everything that is going on with my car and what they had to do to fix it… I have nothing but great things to say about them!!!!!!

Am
Review №50

I’m always glad when I find a family owned business that I can trust. Scott (the head mechanic) is decorated, recommended, and certified in his field, so I felt good about going to his shop. The bonus was how professional his shop looked and that Kim, his wife, worked the front desk. She was professional, friendly and definitely knows how to handle business. The repair turned out great and Scott was good about giving advice for any questions I had. I don’t know much about cars, but I know is that Scott was honest and I felt I was treated fairly. Auto repairs aren’t cheap. Best to get it done right the first time.

Ni
Review №51

I chose many collision centers to get quotes from and planned on visiting others the same day. Pro Care Collision Center was my planned first stop. However, Pro Care became my last stop very quickly, after realizing how amazing they are. Kim provides AWESOME customer service. Its out of this world!!!! They make sure their work is quality, and make the process super easy especially if your insurance is involved. Theyre so welcoming, very timely, and make sure to keep you updated constantly. I will definitely be recommending Pro Care for my friends and family and you should too!!!💛 Thank you for all of your hard work Kim and repairmen🥰!! Your kindness means everything to me!

JA
Review №52

Couldn’t possibly rave enough about Kim and the rest of the team at ProCare enough! Though it took some time for me to figure out how to get a review posted — our deep appreciation & regard for ProCare was far from tardy! Stop looking — you won’t find more trustworthy and capable professionals in the metro! In the midst of an insurance nightmare, ProCare was the lone bright spot! Wouldn’t go anywhere else!

Lo
Review №53

Kim, Scott and the staff of ProCare Collision Center were great. The Honda looks brand new again after they fixed the damage. Kim kept me in the loop with the progress of the repair.

Da
Review №54

Kim and Steve were great to work with! I got a quote quickly, and I didn’t even have to bring my car in! They took great care with my car, and saved me a lot of money by letting me know that a more expensive repair wasn’t needed like I thought. Thank you so much to Procare, this was a great experience!

Ga
Review №55

Customer service was outstanding walked me thru the process, kept me updated every step of the way, thanks Kim,and the work on the car was great and done quicker than I thought it would be!

St
Review №56

Kim, owner made this experience so much less stressful for me than it would have been had I taken it elsewhere. She handled setting up a rental car for me, and I felt like they had my back in this situation. They were very helpful! It took a while for insurance approval so I was out of my car for a little longer than I wanted to be but Kim made sure to stay on top, communicating with the insurance company and moving the process along, as well as communicating with me about where we were in the process!! Looking at my car after repairs, it looks great! I cannot tell by looking that there was damage at all and they detailed my car, too. Almost feels like my car is new again! I highly recommend ProCare!! Kim is so helpful, kind and helped me understand everything that was going on, which I was extremely grateful for!! Amazing customer service, knowledge and quality work that they take pride in! I hope I dont have to see them again for repairs but if something happens, this is where I will take my vehicle without hesitation.

Ch
Review №57

ProCare did an amazing job! Wonderful customer service and great communication the whole time. Was very helpful with dealing with my insurance so no hassle for me at all. Definitely recommend!

Ba
Review №58

Honest, upstanding,thorough, and extremely professional. Any and all questions answered. Excellent customer service. And you get your vehicle back as promised on time. They go out of their way to work with you. I would give this business more stars if there were more. My car looks like it just came out of the showroom.

To
Review №59

Thanks Scott and Kim Jones at ProCare Collision for giving our TrailBlazer a much needed facelift!During that first big snow storm in December 2020 when the roads were horrible and a young man hit me.😔His insurance was American Family Insurance and we went to ProCare so that Scott could assess our vehicle and submit an estimate to them.ProCare made everything go seamlessly!Enterprise Car Rental came to ProCare to pick me up and take me to their location to get a rental to have while my vehicle was being repaired.It only took three days and my Trailblazer was beautifully repaired.Thanks again, Scott, Kim and ProCare Collision Auto!

Br
Review №60

After experiencing a minor parking lot hit and run, my vehicle needed to have its front bumper repaired. ProCare provided a quick and fair estimate. The repairs were made on a timely basis, communication was excellent, and the end result was outstanding. They are quality people who take pride in doing excellent work.

Su
Review №61

I highly recommend ProCare Collision Center. They did a fantastic job navigating through my insurance for a window replacement. And while my car was in, I had it detailed and it looks like a brand new car! And, as a busy Realtor, they worked around my busy schedule.Thank you so much Kim and your staff for a professional, low stress experience!

Ri
Review №62

Quality work done right!

Ja
Review №63

I’d like the number for the detailer there he did an excellent job on my wife’s car

Ma
Review №64

Working with Kim has been amazing! She really goes above and beyond to make sure that her customers are well taken care of. I would HIGHLY recommend using them for your auto body work and detailing needs.

De
Review №65

They know their stuff at ProCare Collision Center. We had a great experience with good people.

Ta
Review №66

ProCare makes taking care of any car needs super easy. Kim is very helpful in keeping you updated and answering any questions! They get work done in a timely manner and do a wonderful job.Highly recommend!

Ta
Review №67

Working with Kim (owner) was easy and friendly. She listened to what I needed and created a car detail option based on my needs and budget. Easy appointment setting. NO SURPRISES!Detailer was friendly and I felt a pride from him with regards to his work. Easy to find location, impressive lobby, clean, including bathroom and work area. Obvious they care more about the customer than the buck!

Tr
Review №68

They are always great to work with. They have fixed several things on my cars. Great people, great place.

Ja
Review №69

We are very grateful to have ProCare fix our vehicle. They really care and it shows when you see the outstanding work they did. I appreciate their kindness and was amazed at their efficiency. We had our van back the next day! This business is very genuine honest, and fair. THANK YOU ProCare!!!

da
Review №70

Great experience with ProCare. The people there were very professional. I would recommend to anyone in the future.

Jo
Review №71

They exceeded my expectations. Did a fantastic job, kept me informed, and made the process easy. I would use them again as my first choice for body repair.

De
Review №72

I was involved in a hit & run accident. ProCare was recommended by my insurance agent. They gave me a loaner car to use for the 2 wks they had my truck. From day one they treated me with respect made me feel very comfortable in my decision. They worked with my insurance company to work out all the details of my claim. They kept me updated on the progress. I did have to return with a minor problem, once again they were wonderful and made things right. Go to them, you will not be disappointed!!!

Jo
Review №73

Very professional, trustworthy, prompt! They did an excellent job on repairing my totaled suv. It looks excellent. I would highly recommend them. Wish I could give them more stars!

Bl
Review №74

These guys are honest as the day is long. If you want good work, and the truth about what your vehicle really needs, I suggest you call ProCare Collision

Sh
Review №75

I posted on the Nextdoor app of any highly recommended shops and was referred here. The service was top notch. The last thing I wanted to do was get my vehicle repaired, but they make the process as smooth as it could go. The manager Brett even met with me before opening hours for me to drop off my vehicle, a very kind gesture. The owner Kim was extremely pleasant and responsive. They also cleaned out my vehicle. Its people like these that truly make a difference. They also gave me a courtesy loaner vehicle, so I was able to get around as usual. Really thankful for this company!

BR
Review №76

Kim and her staff went out of their way to help with a rental car and dealing with the insurance and all the details of restoring my truck to way it was prior to the accident. I would definitely recommend them and return there If the I needed to..

St
Review №77

Excellent communication, very professional service, top quality work, and they guarantee their work. Very recommended body shop

Ka
Review №78

Our car was damaged by a chunk of asphalt in the road. Initially the damage didn’t look so bad. Scott at Pro Care showed us how the “scratch” actually ripped through the door. He dealt with the insurance company, who wanted to “just pop that panel out”. He got us a new door panel, which the insurance company eventually agreed was the right way to fix it.It looks great, you can’t tell that it’s a completely new door. The paint blends perfectly. I’m very happy with the outcome. I highly recommend Pro Care. They really went to bat for us to get our car fixed right.

Br
Review №79

Great service and at a lower price than other reputable shops in the area. Would recommend.

••
Review №80

ProCare has helped us out multiple times in the past. They communicate well to let me know how things are progressing along and they always strive to get the job done right. Scott and Kim have been great to work with. I would highly recommend them!

Wi
Review №81

I just got some minor body work done from ProCare, and I could not be happier. They provided a very nice, free loaner car while they worked on my car. They finished my car on the day they predicted, and for the estimated amount, and handled paperwork with the insurance company. They were very friendly and easy to deal with. And finally, most importantly, the car looked perfect. Thanks ProCare.

Le
Review №82

Very friendly and knowledgeable staff. They keep on top of making sure you know everything that’s going on, how long it’s going to be and if they need anything else from you. Their work is done in a reasonable amount of time and very very efficient! I wouldn’t go anywhere else for any sort of auto body work!!

Am
Review №83

Great work! Ive used them twice and each time Ive been very happy with the process. They kept me informed of the progress with my car and talked with insurance company when didnt provide enough money for the repair. Would recommend!

El
Review №84

ProCare really cares about the customer and their experience. I was very impressed with the work sone on my care and they were flexible with pick up and drop off times. I was also given a loaner so i could get to work and back. Amazing experience!

Pa
Review №85

My KIA Optima was keyed all along the passenger side during a short daytime grocery store visit in a good neighborhood.ProCare Collision was available for an immediate estimate, punctual finish time and the final paint job (with clear coat) is stunning! Besides working patiently with my insurance company they let me use a company courtesy car while the work got done (even sooner than originally estimated)

ji
Review №86

Procare did great job,everything was done perfectly.,even my jade rock was not lost. Thank you

Al
Review №87

The estimate was right on the money and the finished repair was better than new.I was kept in the loop from start to finish by customer service. Scott and his techs did another great job and finished when promised. This is the second time I have used ProCare Collision Center and both experiences have been outstanding.Thanks Everyone

De
Review №88

Brett was great to work with. He was timely on delivering my estimate and there were no surprises when I paid the bill.The works was professional and completed ahead of Schedule.I will go back again and would recommend Procare.

Ki
Review №89

Kim and staff are amazing and very easy to work with. My car looked GREAT and was done exactly when they said it would be. Also, I didnt have rental car coverage and they loaned me a car while mine was in their shop for FREE!!!

Br
Review №90

I have used ProCare many times! For big fixes and small issues my vehicle had broken door handle and side mirror. Their customer service is nothing but the best. They allowed me to bring my vehicle and wait while they fixed both small issues and done in less then an hour. Saved me days of driving around and waiting. I will continue to come back.

Am
Review №91

They were amazing to work with. They were able to get me in quickly. Got my Jeep done ahead of schedule. It looks beautiful. I would recommend them to anyone.

Ti
Review №92

Great service and fast turn around time!

Pa
Review №93

Kim and the whole team were great! They went to bat for me and completed the work better than factory and did it very fast

Fa
Review №94

Brett is amazing. This is a great place n very reasonable price. They fixed my Audi Q7 in timely manner and they did wonderful job!

Er
Review №95

It was a very good experience and Kim and the staff took care of everything I needed since I work outside of Omaha, Live in Kearney. To schedule a time and actually get it to them and done when I needed it was simple with Kim. Recommend them to everyone.....detailing was awesome!

Ke
Review №96

It was a great experience! Thank you for always keeping us informed!

Gl
Review №97

Pro Care is top on my list for anything my vehicle needs. Have brought my vehicles to them more times than I can count over the years. Most recently they were able to order the part, paint it & install it quickly so I was on the road again. Thanks TONS !

gr
Review №98

If you get in an accident or even have a small chip in your windshield, take your vehicle to ProCare Collision Center. They are very professional and take care of business in a timely manner!

Ka
Review №99

I discovered ProCare through my mechanic. My mechanic said that ProCare was the only body shop he would take his car to. I called, set up an appointment, and quickly discovered what my mechanic meant. The people at ProCare go above and beyond to make sure you are taken care of. They will also help explain insurance and all that needs to be done to get your car back in shape. I am happy with how personalized their efforts were for each customer and how much they put into providing the best service possible.

Ma
Review №100

Excellent service and body work.

Information
73 Photos
100 Comments
4.8 Rating
  • Address:8420 G St, Omaha, NE 68127, United States
  • Site:http://procarecollisioncenter.com/
  • Phone:+1 402-339-9889
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
  • Car detailing service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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