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Toyota On Nicholasville
2100 Lexington Rd, Nicholasville, KY 40356, United States
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Toyota On Nicholasville

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Ti
Review №1

Brian Banks worked with me to get my Toyota Highlander in what was an easy and seamless transaction! He was fantastic to work with! Thank you Toyota of Nicholasville and Brian Banks for the best car purchase experience!

ha
Review №2

Used to have wonderful service department Im not exactly sure what happened but in the span of this past year maybe because of covid either way do not take your car here unless you have no other choice nobody knows whats going on I had to take my car back multiple times for them to redo an oil change that they kept messing up then they requested other work that needed to be done I let them perform some of the work at one price they had told me then after the services were rendered they told me that didnt include the price of the parts that of course I would have to pay for out-of-pocket myself I consider this to be hidden fees not cool

Ro
Review №3

Shout out to the AWESOME TEAM at Toyota on Nicholasville. Tom Richey was a great and professional Sales Associate. He helped located the exact make/model/trim/color that we were seeking and this was no easy task. Curtis Reams also did a great job in the financial & documentation department. Our new vehicle was detailed and waiting upon our scheduled time for pickup. GREAT JOB to EVERYONE at Toyota on Nicholasville. Thank you for the great customer service & experience.

Am
Review №4

I have always heard this dealership is the one to go to and finally I can say first hand it is!! Natalie R was a great sales lady, I would highly recommend her. She was very patient and thorough with all our questions or requests. Never once pushy just very personable. Then Curtis our Financial Advisor went over our purchase in a way that we understood and very detailed. Definitely in love with my Highlander!!

Re
Review №5

My husband and I purchased a 2021 Highlander on August 18, 2021. We visited this business a few days earlier, but did not purchase anything. We were so impressed with the selection, price, and a sales person named Jordan that we returned and made our purchase. Jordan was so friendly and knowledgeable. He made the whole process of trading smooth and quick. Vicky was also very helpful with the technology. We love our Highlander. We have been Cadillac people for years, but now Im sold on Toyota. We will definitely do business with them again.

To
Review №6

Horrible place... They crack my windshield send me 2 videos with proof of that and still wont fix it!!! Also charge me $90 for wheel stud their tech brocke it cuz I didnt touch tires sins last service... if I can give les then 1 star I will!!! Stay away as far as possible!!!Update.Adding 3 fotos... This is screenshots from video I got from Toyota service manager...First one my car get in to the service bay. As you can see there is nothing on windshield...Second, my car getting out of your shop bay... Still nothing on windshield...Third one, half second after it you can see (if you want to) crack on windshield. On video where this screenshot from you can here (if you want to) how this happened... I didnt trying to scam you (I have insurance on it) I just want you guys to get some responsibilities - you did it, change it.... So simple...

Am
Review №7

After MONTHS of searching for cars, multiple car lots and sales people, I happened to call Toyota on Nicholasville and got Kevin Turner. He was great from the start! Ended up going out that day and met his co-worker Natalie Risavalto. We clicked instantly! Never once did I feel pressured to hurry with my decision, both were so friendly, fun to talk to and an overall JOY to work with! I was buying a CAR!!! People dread buying cars and hate to work with car salespeople. Not with these two fantastic people. I ended up leasing not one, but two cars, got the price I needed and am so happy with my experience. I will forever sing the praises of Toyota on Nicholasville!! EVERYONE I worked with was great! Stephanie and David in finance made sure I understood every detail. Overall the best car buying experience ever!!

Ab
Review №8

Toyota on Nicholasville is the absolute best!! I have leased or purchased my last 3 cars from Steve Jennings at Toyota on Nicholasville and would never go anywhere else. From Steve beginning to look for what I wanted before I could get out to the dealership, to having cars I was interested in ready and waiting for me to look at when I got there, his experience ensures that his service is second to none. Steve not only made sure that the car I chose fit in my budget, he made sure I was getting something I was excited about! Not to mention he has fantastic coworkers... everyone who works there is amazing!! From Stephanie in finance to Dave Conley the General Manager, the team out at Toyota on Nicholasville made the car buying experience an easy and fun one!!

Ch
Review №9

Salesman (Sam) was very helpful and patient, as we wanted to be sure we picked the perfect color combo for us. Toyota on Nicholasville had the best selection by far of new Highlanders (we checked out several dealers in Kentucky and surrounding states) and the best price we saw advertised as well. We are thrilled with our new Highlander!

To
Review №10

Very pleased with my lease experience at Toyota on Nicholasville. They had a better selection of vehicles than anyone else within 2 hours of my home. Tom Richey was excellent to work with. He was very personable without being overbearing or high pressure sales. I will definitely consider this dealership for future automobile needs.

as
Review №11

Great experience buying with jordan. Got what i was looking for and was out quick. Highly recommend

Ca
Review №12

I filled out an inquiry not expecting them to actually still have the car due to the crazy market right now and that’s when I was paired up with Tyler Turner. Absolutely 10/10 ask for him when you pull onto the lot. Not only did he go above and beyond every other salesperson I had met before him at other dealers but he made an amazing deal and got me exactly what I needed. I can’t say enough good things about my experience at Toyota in Nicholasville. I’ve already got friends and family that have decided that maybe they’ll look into purchasing a car with them when the time is right. Thank you so much Tyler! Well worth a two hour drive!

Ma
Review №13

This was the best buying in experience I ever had in my life. I would hold up a sign and say buy here! No tricks. I would tell Everyone I know proudly go to Toyota on Nicholasville. Oh by the way, ask for Vicky. She is professional and she knows the best deals for you. I am so Happily overwhelmed! Amazing, Thank you God.

Je
Review №14

Excellent customer service with our purchase of a Tundra. Landon was very knowledgeable and helpful

st
Review №15

Great customer service! The staff here are amazing! A BIG shout out to Landon for helping me get the car I wanted and Natalie for making sure my car was clean and beautiful! Thank you! I highly recommend Toyota on Nicholasville!! Oh and thanks again Curtis for the pen!!😉

Ma
Review №16

Thank you Natalie!!! You made the recent purchase of a Highlander fun and easy. I appreciate you not rushing, pressuring me or badgering the heck out of me while I decided on the right car purchase. Love my new ride!

Ma
Review №17

Had a good experience purchasing my vehicle at Toyota Nicholasville. From the moment I parked, I was treated very professionally. Second vehicle purchased here and have nothing bad to say. Have recommended others to go there in the past and will continue to do so.

Ka
Review №18

Fantastic staff, clean showroom, fast service. I couldnt be happier with my experience at Toyota on Nicholasville! Everyone that I spoke to was ready and willing to help me get into a car that same day. The staff were very courteous and professional. If youre looking for a great car buying experience youve found it at Toyota on Nicholasville!

Mi
Review №19

One of the finest group of people I’ve ever dealt with. The internet salesman Tom, was attentive, courteous, and on top of the entire process. The finance department was also top notch. Being in the automotive business for 30 yrs, it was a absolute pleasure doing business with Toyota of Nicholasville. I would highly recommend you purchase your next Toyota from this exceptional dealership.

Je
Review №20

Everyone at Toyota on Nicholasville has been so friendly and helpful. My salesman was Tyler Turner and he was AWESOME!!!When you spend the day at a car lot, it makes the time pass quicker when you are accompanied by a pleasant and friendly salesman. Tyler was that person!Highly recommend Toyota on Nicholasville for all your car buying needs!!!

Jo
Review №21

The staff was very helpful, friendly, knowledgeable and professional.This is my 5th purchase of a vehicle from Toyota On Nicholasville and I will be back. The service has been outstandingJoe

Li
Review №22

Our salesman was Tyler turner. He was great!Our finance lady was the best! We checked out in no time! Sure beats other dealers.

An
Review №23

Had a great experience with Toyota on Nicholasville and highly recommend working with Sam Fraley! He was attentive, helpful, and went out of his way to help me purchase my vehicle. Truly appreciate the time he and the team spent to get us the best deal we could!

Ch
Review №24

You can never go wrong with a Toyota! Natalie Risalbato at Toyota on Nicholasville was such a blessing to me today! She’s so sweet and professional she got me in and out no problems what so ever! I was in a hurry and drove right off the lot way sooner than expected!! Big thank you to everyone at Toyota on Nicholasville!

Au
Review №25

Best car buying experience! Louis was awesome and patient and the finance team hooked me up with sweet extras instead of paying the bank outrageous interest rates!

Gr
Review №26

Rarely do I take the time to do reviews but in this case I wanted to show my appreciation. Unlike the many other car transactions Ive had over the last 50 years this was probably the best ever. They had the exact used car I was looking for and Tyler Turner was helpful and pleasant from the get go describing the condition of the car over the phone to save me a trip. When I arrived it was exactly as hed described. After the test drive it was all painless from there. The negotiation was relatively easy and the dreaded visit to Finance Manager Curtis Reams office rebuff a bunch of stuff I didnt want was actually a very pleasant conversation about personal interests. Id go back to Toyota On Nicholasville in a heartbeat!

Ma
Review №27

Great service and very friendly staff. Brian banks is who I got and he went all the way to make sure I could get me a car that same day. The bank wanted 2,400 and I had 1,000 and he pushed for me to be able to get the car. I drove off the lot in a new car. The people here will take good care of you! Definitely check them out and ask for Brian banks.

Ma
Review №28

I worked with Landon and he was absolutely amazing. He was very accommodating and actually listened to me - which is greatly appreciated. I was looking for a Rav 4 but they didn’t have what I wanted. He ended up finding a Mitsubishi Outlander Sport and I fell in love. I knew that I could trust him and I felt like he did everything he could to make sure I was getting the best price. Thank you Landon!!!!

Lu
Review №29

I had the best experience I could have possibly had at Toyota on Nicholasville. Sam took care of me and I got a better deal and better service than I could have ever imagined. I honestly can’t believe how hard they worked to get my payment where I needed it to be. Again, thank you Sam Fraley, Dave Connelly, and Yogi Brown!

Br
Review №30

Definitely a great experience here today with Landon, they did everything they could and more. Definitely earned a repeat customer and referrals. Made it happen when we needed it to happen the most. Thank you Landon, and everyone else who helped out from all departments!!

Ri
Review №31

This was the third Toyota dealership we visited to look for a 2021 RAV4 hybrid. We lucked out twice at Toyota On Nicholasville. Once, because the dealer actually had one in the pipeline just like we wanted. And two, our salesman was Sam Fraley. Highly recommended!

Mo
Review №32

Cant say enough about Yogi! He went above and beyond to get me a good deal and the best financing. Tarek was awesome! He took the time to explain all the bells and whistles of the vehicle and was VERY nice all the while beingprofessional.

Tr
Review №33

Brian Banks made my buying experience a breeze! Highly recommend 10/10 service & experience, thank you Brian!

Ro
Review №34

Tom Richey was great to work with. He called me as soon as the vehicle came in and stated getting it ready for me on my way there. We got through all the paperwork quick and easy. Probably the quickest I ever bought a vehicle.

rt
Review №35

I just bought a brand new Camry at this dealership. Brian was absolutely wonderful in helping me pick one out even with the super limited selections on cars these days due to the chip shortage and other things. It was a rainy afternoon and he was very patient in bringing up a few cars for me to check out and test drive if I wanted to. Everything about the process was stress free and very easy and straight forward. The finance guy I spoke with (Dave I believe) was super professional and friendly as well. The reviews about this place do not lie and I will keep the good reviews coming with this one. I highly recommend Toyota on Nicholasville!

Dr
Review №36

Great experience! Landon was very helpful & courteous. Not pushy. We would definitely come back for a vehicle.

co
Review №37

$340 for a key replacement on a 2013 Toyota Corolla. They tried to act like that was a reasonable price. A reasonable price would be $100. Thankfully he lowered the price to $300 seeing as that’s all I had. Thanks a lot.

Je
Review №38

Sam was great! It took a while to get to a good price, but one we did, it hey we’re very helpful.

ja
Review №39

I arrived at Toyota looking for a new car, and Drew welcomed me, helping me find a Camry that was in my budget. Stephanie in the Finance Office helped me add an extended warranty, and I couldn’t be more pleased with my new car. Hats off to Toyota of Nicholasville, you all are top notch!

Ta
Review №40

I had a great experience at Toyota On Nicholasville. I saw a vehicle I was interested in online, emailed them. Tom Richey quickly emailed me back, set up an appointment for the next day. I was tight on time so basically walked right in, car was ready, went for a test drive and bought it. Everyone was very easy to work with, kind, straightforward and also very important to me...quick. All of this and I could tell they were EXTREMELY busy but still absolutely no issues. Tom Rickey and David Warren were excellent to work with. I highly recommend!

La
Review №41

I recently purchased a new RAV4 Hybrid from Toyota of Nicholasville. Everyone was courteous and professional and made the whole experience a breeze. Tom Richey walked me through the process in detail. Not to mention, he is knowledgeable and welcoming. Another shoutout to Stephanie in financing. It was a pleasure working with someone who can laugh and have a friendly conversation while still doing their job. Y’all were great. Highly recommend. Thanks again guys.

Ma
Review №42

Well, Being disabled is sometimes not easy. I wanted to look for a new car. And was worried about walking around from car to car. But the experience was awesome.Thanks to Mr Steve Jennings. He was very knowledgeable about things to make me more able to do things without help. And any car I wanted to look at, he brought it to me. Thanks very much to Steve and Toyota on Nicholasville.

Ra
Review №43

I went to Toyota on Nicholasville last week to make my first vehicle purchase since 2003. Yogi, Natalie, and Curtis made my buying experience pleasant and as stress free as possible. I purchased a CPO vehicle, got excellent value on my trade, and was treated with respect and kindness from the first call to the dealership, which was somehow the polar opposite of the two dealerships I visited prior to TON last week. I wanted a car sooner rather than later, but I chose where to spend my hard-earned money based not on just on stock but on customer service. The folks at TON earned my future business and referrals. Thank you!

Ka
Review №44

I had a great experience at Toyota on Nicholasville! My salesman, Landon, helped me get a great deal and I was in and out of there in 2 hours. A hassle free expensive!

Da
Review №45

Had the best experience at Toyota on Nicholasville. Would most definitely recommend them for any car purchase. Efficient, kind and knowledgeable. Vicky was incredible to work with.

Bo
Review №46

Sam is hands down the best car salesman I’ve dealt with. Other than the hiccups caused by the ongoing pandemic (lack of cars/cars being shown to us that shouldn’t have been) we had a great experience here. I will say when buying a new car in this world we’re living in today’s make sure the one the salesman has shown you has not been sold!!! Wife was ready to get a new RAV4 only to find out it was previously ordered and the keys were put out in the available area. Otherwise we had a great experience and will continue to buy our cars from Toyota on Nicholasville

Al
Review №47

My husband and I just purchased our 3rd vehicle from Steve Jennings. Awesome salesman and we love doing business with them! Thank you Steve for being so easy to work with and so helpful!! Also, Stephanie in finance is wonderful too and so friendly!! Thank you Toyota on Nicholasville for being our favorite car store!

Zo
Review №48

Steve Jennings, Yogi & Mr Lavendar were all amazing. They helped me pick out and surprise my husband with his new truck! The process was super easy and FAST. They had me in and out in just a little over an hour! that included the test drive, paperwork, credit application, etc etc. I would highly recommend them to any of my family and friends. They made the process easy and fun! So grateful for the TON family.

Lo
Review №49

Brian at this dealership was friendly, knowledgeable and not pushy! They found the vehicle I wanted and honored all discounts. I am very pleased with Toyota on Nicholasville!!Lorrie Meacham

Mo
Review №50

I cannot recommend working with Tom Richey enough when purchasing a car— he is knowledgeable, helpful, kind, and most importantly as a car salesman, not pushy. Tom is the only person I’d go to (3 cars and counting!) & I recommend him to all of my friends and family. Do yourself a favor and ask for him when you go to Toyota on Nicholasville. He is the absolute best!

Jo
Review №51

Cant say enough about Natalie Risavleto and the support staff at Toyota on Nicholasville. Natalie made the buying process easy...she knew her product and was quick responding to questions and requests. She went the extra mile helping me find the right car...never pushy...and Natalie made sure I was happy and informed throughout the whole process.

Ro
Review №52

Excellent experience with our recent purchase!!! We appreciate Vicky finding the vehicle that we requested and making the transaction easy. Everyone was friendly and helpful!

Te
Review №53

Great experience start to finish! Sales Consultant, Tom Richey, was very knowledgeable and nice to work with in explaining my new Rav4’s functions, and there were a lot of them! Yogi Brown, the Manager, was great to work with through the process and finding the exact vehicle of my choice. The Finance Manager, Dave Warren, made the financial part a breeze. Thank you, Toyota On Nicholasville! Best car buying experience ever!

Pe
Review №54

Most enjoyable car buying experience my wife and I have ever experienced.We both highly recommend Toyota on Nicholasville. When its time for a new truck, I will be back.

va
Review №55

We had a great experience with Sam today. Really nice young man to work with. We love our new Highlander!

Ja
Review №56

Called Toyota on Nicholasville to schedule a service appointment. The person who took my call was able to schedule me immediately and easily. Casey Ellis was my service advisor. He was very professional, knowledgeable, and transparent.

DJ
Review №57

Great car buying experience, thank you!

Wa
Review №58

Brian Banks was great to work with and we would highly recommend seeing him if you are interested in shopping for a vehicle!

Ma
Review №59

I am from out of state but i had an absolute great experience and i love my new car 🚗

Me
Review №60

My husband and I recently purchased a 2021 Toyota Corolla from Toyota On Nicholasville and had a wonderful experience. After searching for a while and going to a few other car lots in Lexington, this one was the easiest to deal with and we had the and best experience! We worked with Brian (Sales Consultant) and Yogi as well as Stephanie (Finance). They were all wonderful and all of the paperwork went quickly so we werent there for hours.

Jo
Review №61

Very professional. Very quick. Not like other dealers where you wait for hours on finance and slow salesman. I’ll definitely be back for other purchases in the future. Tom Ritchey was great to work with.

Fi
Review №62

Sam was my salesperson for my purchase and I must say he is very knowledgeable, very helpful, answered every question I had regarding the different vehicles I looked at. Anyone looking for a new ride go see Sam at Toyota on nicholasville. He’s down to earth and really wants to see customers happy!

Ch
Review №63

I have never in my life had such a great experience with a car dealership as I have this place! Don’t bother to go anywhere else. They will bend over backwards for you and truly care about great customer service. This place is a very rare gem of a business in this market. I will forever come here for cars in the future!! Thank you to the wonderful staff here! You all have made a heck of a great impression.

Au
Review №64

Thank you Natalie R. for making my first purchase a success! She was so sweet & made everything a breeze. Highly recommend to anyone looking for a car! 😊

Ab
Review №65

Terrible service. I called them on Friday to ask for a part to be ordered and scheduled a service appointment for Saturday. They said they ordered the part for me and reassured me that my service would be done on schedule. Once I got there on Saturday, they said the part wasn’t there and that they do not know when it can be here or even what to expect. Basically no directions going forward. I really needed this service done on time due to safety and scheduling conflicts. Learned my lesson.

St
Review №66

Shout out to Tyler Turner! Found exactly what my wife and myself wanted. The entire buying process was extremely painless.

Ri
Review №67

UPDATE: 3/6/2021 Still completely pleased with my 2020 Rav 4 purchased from Toyota on Nicholasville last September.The time came that it was time for a new car for my wife. The decision on where I wanted to purchase was a no brainer. I contacted Tarek and he again went above and beyond to make sure that my wife found the vehicle that she wanted and worked hard to get us the very best pricing so that we didn’t need to shop around.If you are in need of a vehicle I highly recommend anyone to go see Tarek at Toyota of Nicholasville. I wish I lived closer to Nicholasville so that I could visit this dealership for service as well. This is our second purchase from them and we plan to purchase more as the years go on.Once again thank you for a wonderful experience Tarek and Ali!! Keep up the great work you’ve earned my continued business.9/12/2020 This is the the 6th Toyota that I have owned. I will always stick with Toyota. I have purchased Toyota’s from 4 other dealers and this was the best dealer experience that I have ever had! From Tarek the sales professional that I dealt with to Ali the sales manger they treated me with respect and took excellent care of me. Tarek is very knowledgeable about the vehicles on their lot and the differences between trim packages. Little does he know I threw him a couple of curveballs and rambled off incorrect facts and he politely corrected to me to inform me on the correct knowledge for the vehicle’s that we looked at.Ali worked extremely hard to give me premium fair market trade in value for our used Siena and to give me the absolute best price that he could get me on my vehicle.I was willing to drive 2 and 1/2 hours to them because they knocked my local dealer of the chart by 4 k! I will absolutely be going there first on my next vehicle purchase to give them a chance to continue to earn my business. I definitely recommend them if you are in the market for a vehicle.Thanks Again Tarek and Ali!

St
Review №68

Always a good buying experience at Toyota on Nicholasville. Our second vehicle from them, but not the last!

Ta
Review №69

I called Tom explained my situation as to needing a vehicle of a certain size and price range he called me back later and sent pictures of the SUV that was Perfect and exactly what I had described. Everyone was very Friendly, Kind and Courteous. Thank You Toyota on Nicholasville You are all Awesome.

st
Review №70

Lius was a great person to work with. He ended up being the reason I purchased my car at this dealership instead of another. Definitely recommend this location and specifically working with Lius.

Gr
Review №71

Worked with Trey Marcum, he was great! Helped us find the car that was right for us and made the buying process easy and enjoyable. Went above and beyond to communicate and follow through. Very satisfied, would definitely go through him again.

Se
Review №72

Im very happy with the service Ive received! The sales staff was knowledgeable and answered all our questions and concerns. The finance staff helped us to get the best possible payment for our car. And service has continually made sure that our vehicle is running in top shape.

Er
Review №73

Shout out to Vicky Cooper at Toyota in Nicholasville. She was amazing. Tell her I sent you. I love my new to me car. Great customer service and they truly care about their customers.

An
Review №74

This is the second vehicle we have purchased from Toyota on Nicholasville. My husband and I have always received excellent customer service. Kevin and Trey helped us with our most recent vehicle purchase. T.O.N. is the place to go if you want pressure free shopping. Both Kevin and Trey were helpful and knowledgeable regarding the vehicles we were considering. They were professional, respectful and did not put any type of pressure on us. When it is time for our third car, we will return. Thank you Kevin and Trey and thank you T.O.N.

Be
Review №75

I am so pleased with my new Highlander, and grateful to the staff for making the buying experience so easy and pleasant. Thanks to Yogi, Curtis and the wonderful Jordan Gregory, whose knowledge and enthusiasm made a good day even better!

Fl
Review №76

Go see Sam for excellent customer service. Anyone can sell a great car but Sam truly treats his customers the right way.

Mi
Review №77

Im now driving a 2017 Toyota Tacoma TRD Sport thanks to Drew and the team at Toyota on Nicholasville. I had to travel from Newport, KY to Lexington (100 miles or so), but it was worth it. I appreciate the follow-up it took to get me in my Taco.

Jo
Review №78

Fourth Toyota in a row I’ve bought from Toyota on Nicholasville, smooth transaction perfect delivered vehicle. I will always buy from them. Brian Banks was a perfect salesman helped me in every way

Li
Review №79

I had an amazing experience!! Rob Khalaf helped me every step of the way!! Landon Hensley was also very helpful!! Thank you Toyota on Nicholasville for my brand new Rav 4 XLE.

Ke
Review №80

I went to Toyota on Nicholasville yesterday to purchase a new car. Started my experience online and was contacted by Tom Richey regarding my interest in a vehicle. He was very quick to respond to any questions I had throughout the process and made it an extremely easy process to come into the dealership and get the deal done. His knowledge and passion for what he does shows through how he treats customers and made it such an easy process. A huge thank you to Tom and his entire team for helping me from beginning to end. Would recommend Toyota on Nicholasville to anyone looking to buy a new or used car.

Sh
Review №81

Jordan was very easy to work with. Got me in and out in a very timely manner, and sent me on the road in my 2021 camry

Da
Review №82

Excellent experience. Thumbs up to the guys that helped me.

Ja
Review №83

This is the second vehicle we have purchased from Toyota on Nicholasville. Natalie was fantastic. She showed us exactly what we wanted and made the purchase so easy. On pick up she went over all the technology, which is extensive and answered all our questions. I highly recommend her as a sales representative, she was great.

Hu
Review №84

I have had a pretty great experience here. Im so thankful to the staff for getting my first Camry so pleasant. Tom Richey is friendly and professional. He answers my messages extremely promptly and knows all the ins & outs. He has gone out of his way to make this a fun process.He is always there to offer a smile and a helping hand. I will absolutely come back to nicholasville if Im in the market for another car anytime in the future.

Ch
Review №85

I wanted to take a minute and share the great experience I’ve had buying a car from Natalie at Toyota on Nicholasville. She took her time made sure she thoroughly understood what vehicle I was looking for where my price point was and ultimately found me the right vehicle at the right price. She did a lot of work on my behalf she made sure everything was exactly as we discussed. She demonstrated a high level of knowledge and extended professional courtesy and that’s the only dealer that I will buy my vehicles from moving forward. So happy with my Toyota so happy with my dealer and so happy with my sales professional thank you Natalie!

Ar
Review №86

Very efficient and communicative. All by text messages at my request.

Bl
Review №87

Salesman Tyler Turner did and amazing job very professional and worked with me to get what i wanted

Ma
Review №88

We had a great experience. Kevin was very quick at getting us in our new car. The entire process was short and easy. Thank you Kevin!!! I love my new camry nightshade. Its a real show stopper!

Sh
Review №89

Bought our first Toyota yesterday and we had the most wonderful salesman named Trey Marcum.He was so helpful, friendly, courteous and was not pushy which is something we loved. Will definitely recommend Trey. When we started talking to him and telling him what we were interested in he came through with flying colors. Wish more companies had employees like Trey. He was AWESOME.

Ke
Review №90

We just purchased our first vehicle from Toyota on Nicholasville and couldn’t be more pleased. Natalie Risalvatio was the absolute best...knowledgeable, patient, wanted us to be pleased with what we decided, and sooo friendly! She is a real asset to this company! Our finance officer, David Warren, was also exceptional! It isn’t always this way but this was a great experience! And I love my new Highlander!!!Keene & Greg Howard

La
Review №91

Has my car serviced. Was a free service that cam with the new car as soon as I get their they try to get me to buy a gas treatment that I need and than did not wash my car I had to wait 20 more minutes to get that done. It was not worth it. I get the oil changed at 10,000 miles and that is a free service but I wonder what the will try and sell me than

Ab
Review №92

Ive purchased three vehicles from ToN over the past several months and they were excellent! The salesman I worked with - Stephen Payne - treated me with respect, was extremely helpful, and worked good deals for me on each. I highly recommend both the dealership and Stephen.

Mi
Review №93

Super service said one hour maybe one and a half. Only took 50 minutes. Ben was very helpful.

Da
Review №94

We bought a Toyota Highlander and was helped by Natalie. Natalie was great to work with and very knowledgeable on her product. She also wasn’t pushy at all and eager to answer any questions that would help us make a decision. It was an overall great experience and I would strongly recommend Natalie if you are in the market for a new car!

Jo
Review №95

So Im sitting at Toyota on Nicholasville, and a baby in the waiting room just starts bawling. One of the workers walks over to the mother and asks whats wrong. The mom says he was asking for a snack, that I imagine was in the car being serviced. After learning of the situation, the worker then proceeds to get a snack outta the vending machine for the kid. Shortly after, another worker comes by and brings a dollar for the kid, for the toy vending machines. AND THEN a third worker brings the kid a coloring book. That is customer service. I dont know the names of these 3 workers, but thank you Toyota on Nicholasville for your outstanding customer service!

br
Review №96

Great car buying experience!Great car also!The Toyota Way is legit!

Em
Review №97

Great experience! Team was very friendly! Will definitely be back!

Ha
Review №98

We just purchased a 2021 Sienna from Natalie. This was the best car buying experience we’ve ever had! The entire process was super smooth, stress free and fast. She was so friendly and helpful. I would definitely send family and friends to buy from Natalie and Toyota on Nicholasville!!!

Am
Review №99

I purchased a certified pre-owned RAV4 from TON and I cant say enough positive things about my experience. From having the nearly exact vehicle I wanted to working with me on my trade-in value to helping me get to the monthly payment I needed, everything was wonderful. Svetlana was kind and went above and beyond to get me into the car I purchased and the finance manager was helpful and polite too. Thank you!

Ch
Review №100

We have purchased a total of three brand new Toyotas from ToN over the past 12 years. Each time we have used one salesman, Steve Jennings. We love Steve and his wonderful wife who we were able to meet while purchasing our 2021 Highlander Platinum. ToN has treated us very well and wouldnt buy a Toyota anyplace else. If you are in the market for a new or used vehicle, I highly recommend visiting Toyota on Nicholasville and ask for Steve Jennings.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2100 Lexington Rd, Nicholasville, KY 40356, United States
  • Site:https://toyotaonnicholasville.com/
  • Phone:+1 859-887-4200
Categories
  • Auto parts store
  • Toyota dealer
  • Auto repair shop
  • Car dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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