The two employees Zoe and adam, who were working this evening were very unprofessional. And because they didnt have change for 100, threatened to suspend my phone service. And ive been with metro for over 6 years.

The lady working in Muskogee this morning, was great, she listened to my father in laws problem, he had lost his phone, unfortunately he went to Talaquah and the guy sold him another phone with different number told him his number was in use, very poor service in Talaquah. The young lady in Muskogee took everything, and in about 30 minutes, my fath in law has his old number! Great service.

This the service provider Im with at the moment. So far so good everything is running smoothly on my device. Everyone in the store is very friendly, helpful, and knowledgeable!

Don’t go here! I opened an account. Customer service allowed my bf to access my account and change my account name to his. Now there telling me there’s nothing I can do to regain access to it . Soooo mad! I can t get into my google account or anything!! B 😡🤬🥵🤯

Amber mayes is the best there she was so amazing on helping get the problem figured out and it didnt even take that long a1 dealer right there

Customer service is so bad.. Went in to buy 3 new phones and the lady was rude so walked out will be changing service as well.

Love the customer service!!!! Great prices, and honestly the manager needs a raise

Visited this location on Tuesday December the 15th with intentions of upgrading my phone. After picking out the phone I wanted the manager told me she had just sold the last one. She did call surrounding stores to try to locate the phone I picked out and even called her boss. She was informed that the phone would be to her store on Thursday the 17th and she would contact me when it arrived. No big deal, left my name and number and went about. I will include she did give me a free screen protector for the inconvenience.Come Thursday, I wait until about 1oclock and begin calling. I called literally 11 times before anyone answered and it was the manager I had dealt with the previous visit. She told me she was going to call her boss to check the status of the phone and she would call me back. I wait until 5:45pm and begin calling again. Around 8 tries and an hour later, NO. ANSWER. Again. This review will go no where and nothing will come from it, but I find this location to have poor unreliable customer service. I am switching carriers solely based on the experience I had with this.

I love this place the store on east side blvd is always very friendly and always has great suggestions on upgrades accessories and plans. I will always go to that store to conduct my business and recommend everyone to go there

Michelle is the best in the game if you can find her. I’ve worked customer service for years and she knows how to handle all customer base, old young white black, everyone leaves happy. Never met someone so personable, let alone good looking. If you’re reading this and you’re single, I left my business card behind with one of your team mates.

If you buy a phone from them it comes loaded with so many apps that you cant update any of them let alone download anymore. The employees dont know how to do anything and have to look it up and then still cant help you.

Great 👌Friendly and courteous service.I would recommend them to anyone

Horrible experience here this week. I bought a Samsung galaxy j7 prime here at this location 6 months ago, and the rep that I dealt with was very professional, courteous, and friendly. Unfortunately, my phone has recently been acting up and not wanting to charge past 15% or so, even with it being left on the wall charger for hours on end, OR it wouldnt charge past 5% and would cut off very quickly because it wasnt charging. I took my phone to this location on Monday and explained my issue. The rep, different from the one I initially worked with, plugged my phone into the wall charger inside the store and told me that my phone WAS charging and that I just needed to get a new charger. So, I went to the nearby Family Dollar and got a brand new $12 wall charger. My phone quickly charged, but never got to 100%. I started having problems again yesterday and this morning, so I took my phone back to this location and the same rep again plugged my phone in and told me that it was charging. I explained to him that it does charge, but it wont go past 5-10% now for whatever reason. He explained that I needed a new battery, but that they dont have extra batteries there at the store or sell replacements. I basically wasted my time and now need to either buy a replacement battery online, or get a brand new phone altogether. Very frustrating experience at this store. The rep I dealt with just didnt seem to care or go through any extra effort to fix my problem.

Customer service is pretty good here. Metros service quality depends on what side of town you live on. Theyre horrible at answering their phones during business hours.

Had a great experience visiting Metropcs yesterday. Carlos was very friendly and helpful when helping me pick out my daughters first phone. He made the experience fun for her!! Great Customer Service!!

Carlos the manager at this metropcs is the most helpful and most customer service oriented manager I have encountered in a long time at any business. I high recommend him and this phone carrier to anyone I know. Thank you Carlos keep up the good work.

Michelle up there is awesome got a Alcatel 30 and it had a manufacturer defect she submitted my warranty and was quick with it..stress free on my end

Super friendly staff and very helpfull.. nice store.

Fast, friendly, bilingual service. The staff is helpful whether it be to purchase new service or to fix minor issues. Just got an LG Stylo 4 from them and you cant beat the price!

Service in Muskogee slow I only have 2 bars on my phone and cant make calls 70percent of the time would not tell anyone too buy a phone from them I say run away as fast as you can away from them they wont even try to help you

ALMOST TOO GOOD .FOR PIC COULD HAVE SOLD ME ANYTHING. BEAUTIFUL GIRL 10 +++REALLY HELPFUL. I WASNT IN THE GREATEST MOOD GOIN IN. FELT EXTREMELY SATISFIED COMING OUT. WELL MORE LIKE STIMULATED🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽🗽💒💒💒💒💒💒💒💒💒💒

Not too easy to find for an out of towner but fast friendly service and nice phone and accessory selection.

Great cell phone place and the people have great customer service.

Good place for accessories not pricey,friendly helpful.

Paying my bill is always pleasant, good customer service

Verry kind woman. helpful and pleased

Ryan the DM is awesome! Above and beyond helpful.

Es blvd muskogee ok manger carlos he is a good person we need more like him

They were very courteous to me and I was very pleased

Paid $90 for phone and service. Phone broke after one week. Been without a phone for almost 2 weeks and still paying for service

Awesome cell service & great tech support

Nice folks, explained everything, good deals!

Good place to get a phone

Terrible customer service been with them over 3yrs my phone hasnt worked for a week so my third attempt to get this issue fixed need with me being threatened by the mouthy little girl behind the counter as I walked out train you employees better the two I delt with today have know purpose there 👍

Same stuff different day

Carlos very helpful with purchase,very professional

Rude rather talk it up with some friends than work

Dangelo was very rude

Loved it good people

Good place

Excellent Service

I used them

Good service

Service is trash.

Excellent place