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River Region Auto & Service Inc
218 N Bainbridge St, Montgomery, AL 36104, United States
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River Region Auto & Service Inc
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Br
Review №1

I stopped in to discuss possible employment opportunities in the future. I met Charles and Chris, the owners, and instantly felt comfortable and almost at home. They gave me a feeling of trust that I havent had with an employer or perspective employer in a long time. Just from the 15 min conversation I had with Chris, I could tell that this man takes great confidence and pride in the work that leaves his shop. I am grateful to them for taking time to talk to me. God bless

Ch
Review №2

I had an incredible experience here! My wife and I are from Ohio and we’re visiting Montgomery. Our A/C went out and we needed it fixed same day because of our travel plans. I called Charles the owner and he got us right in. The entire team was incredibly professional and kind. When it comes to auto repairs in a new city you’re always wary of getting a fair deal. At River Region we got great service at a very reasonable price. Thank you!

An
Review №3

Very professional very friendly. I broke down on a Sunday and they had me on the road before lunch on Monday, and worked to find me the best parts cheap. If I ever have car trouble in Montgomery again, I know where I’m coming.

Da
Review №4

Chris and the team took care of our Altimas Air Conditioning system. It was low on refrigerant and now it is ready for summer. Great people, great service, great value.

Al
Review №5

Professional, excellent diagnostics. Very accommodating. Highly recommend.

KE
Review №6

I had a question about my 1951 Chevrolet. Fortunately, the individual on the phone is an expert auto mechanic. He gave free advice to solve my issues.Thanks,Kevin

Ch
Review №7

Heres the thing. Charles has been a trusted friend of our vehicles for decades and Chris is a perfectionist when it comes to repair. He believes in repair,not patching.All of my vehicles have attained high mileage and are all roadworthy because of the professional care provided by Charles and Chris.A very good example is the air conditioner repair done in 2013 on a 1989 S-10.It has been 7 years now with no more issues. Ice cold air!Thank you, Chris Langley

Ta
Review №8

Fast and reliable service. Will definitely return for any future repairs.

Jo
Review №9

Gotta love Mr Charly Langley he’s a straight shooter and will get you on the road ASAP always a great expensive at River region

Br
Review №10

This was by far the best experience Ive ever had with a repair shop. We broke down on the highway and was referred by AAA. Not only were they super friendly, but they immediately got us in and helped us get back on the road fast! If we lived in Montgomery they would be our go to shop. Cannot speak highly enough of them. Thank You River Region!!!

El
Review №11

I am SO IMPRESSED with this auto shop. We were driving from Florida to Tennessee and had a transmission issue and got towed here, and they were incredibly kind and accommodating. Charlie made us feel at home and assured us that he would get us taken care of as quickly as possible- and we were back on the road in 4 hours! They had plenty of other cars to be working on but made sure they did everything they could to get us home quickly. Thank you Charlie and all of the other workers who helped us!

Sa
Review №12

Owner is a crook and a scammer. If you won’t to bring your own part, he will not fix your car. I understand this is a business and he wants to make money. He fixed my car on a different occasion and charged me over at least three times. They are scammers and crooks. Owner and son.

Ni
Review №13

Wish there were 10 stars. We broke down day before Thanksgiving traveling from Atlanta to the Gulf Coast with my 14-yr old son and large dog. Brad from Tills Towing (who was also great) recommended this place since insurance was not much help. He towed our Tundra to River Region Auto, and Im sooo thankful to Chris and his dad and their shop!!! They were honest, kind, and performed quality work. Theres nothing more that you can ask of people. They took on a complicated (3-4 hour), last minute job because they did not want me stranded on the holiday. We were back on the road same day which I DID NOT expect and also at a fair price. I had already reserved a car rental. We felt safe and taken care of and welcomed even though we (including a 95 lb doberman) took up their entire tiny waiting area for hours! They didnt seem to mind at all. Thanks to this shop. Good to know places like this exist.

cr
Review №14

Good place to get your car repaired.

Br
Review №15

Honest shop. Charlie was great. The part we ordered was not needed after they found a bad fuse. Charlie refunded me the money for the part. I’ll definitely be going back for their services.

Ca
Review №16

Service was horrible he did more guessing on my old 2003 gmc truck . I was told the fuel panel need changing well as the key switch well as the senor which he stated i need 2 change the panel but he was sure if they was the mind issue. That would.cost me ?? He wasnt sure just to change the panel would have cost me??? I dont no i had 2 pay 100.00 up front just for them 2 look under the hood but from the look of it the panel never been removed are look into . waste of time . I find someone to fix it . all that was wrong sensor. Scammers.

Pa
Review №17

My car broke down on a road trip through Alabama. AAA recommended River Region and so we towed it there. I could not have been more pleased with the level of service. Charles explained everything to me each step of the way as he diagnosed and repaired my car. His prices were very fair. This shop is run by honest people with high integrity. It was obvious as we waited in their waiting room and call after call came in and people walked in to get their vehicles. Customers treated Charles as a friend. He runs a great repair shop. I only wish it was located where I live in Texas so he could be my regular mechanic.

Ma
Review №18

Great service. Honest, dependable.

Da
Review №19

These guys were Courteous, knowledgeable, quick, and competent. I was on a business trip when my car broke down. These guys got me back on the road in less than an hour. The facility isnt auspicious and I wasnt terribly pleased with the tow truck driver for recommending them when I first arrived but dont judge a book by its cover. What they lack in aesthetics they more than make up for in competence; which is a trade I will gladly take any day of the week.

Br
Review №20

Good guys. Got towed here on a road trip. Got right on it and got me fixed up. Excellent communication and easy to work with. Definitely recommended!

Gr
Review №21

What a pleasure it is to write a review of Charles and his company River Region Auto Service. Two weeks ago, my car broke down 30 miles outside of Montgomery and AAA had the driver deliver my car to Charles shop, I assume due to his stellar rating and reviews. Charles was fair, direct, accommodating, and a nice guy. If I lived in or around Montgomery, Charles would take care of my cars. Two thumbs up.

Ha
Review №22

All issues were thoroughly explained and permission sought for all work to be done. Work was completed in a timely manner. Charlie and Chris were awesome.

Ke
Review №23

I use River Region Auto and Service for all my car and truck repairs and service! The level of professionalism, and quality of their work is excellent, and you will save money on your repair compared to other places around.

Re
Review №24

Chris is a good guy and a good mechanic. They have great prices and are trustworthy.

Ma
Review №25

Worst customer service ever. The owner is very rude and does whatever he can to make a dollar. I went in for one thing and had to call him to remind him what that one thing was. My debit card was also charged twice for the services rendered. Do yourself a favor and do not visit this location.

Jo
Review №26

Great service, excellent mechanical knowledge.

Go
Review №27

Friendly service

Ab
Review №28

Good service and honest

De
Review №29

So helpful and honest.

Re
Review №30

Honest dependable expert auto service

So
Review №31

Ok service

An
Review №32

Over price

Information
5 Photos
32 Comments
4.5 Rating
  • Address:218 N Bainbridge St, Montgomery, AL 36104, United States
  • Site:http://riverregionauto.com/
  • Phone:+1 334-262-1721
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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