My wife was strained with a flat tire 30 miles from home. She called and AAA advised someone would call her back with an eta. Never got a call back. An Alabama Power truck stopped and the guy changed the tire for her just before dark and she got home safety, no thanks to AAA. AAA did call at 11pm to ask did she ‘still need a tow’. We have been a member for 13 years and have usually got good service, but when one needs emergency service- nothing less will do, that’s what we pay for and expect with every call!

Waited 3 hours and never got assistance for my flat tire. Not to mention I was in a very bad neighborhood. Called several times to no avail. I cancelled my membership, demanded to off their main list and told all friends and family to do the same. Done with AAA forever.

They are always there when I need them in a quick manner! Love having triple A

My husband and I jave been with AAA for years. We have had several bad experiences with them. Yesterday we call for a tow at 3pm they said they will be there at 4:45. They never came, called or texted. We had to call them back and after 3hours we just called a independent tow company. It makes us wonder what are they good for? Weve had lots of missed communications and back and forth with them but all they can offer is apologies. Which does us no good when we are stuck somewhere along side a road. We cant get credit for their mistakes but when it come time to pay them dues they want you to be on time. They have really lost my faith in them. I use to praise them to people about joining but now i dont recommend it to no one. Its use at your own risk but dont get you hopes up because you might be disappointed.

Great insurance but even better road side assistance

Satisfied with services been a member for over 12 years. We have had some problems with delay and response due to increment weather but overall satisfied.

Horrible they updated their policy to major credit card only. And didnt notify customers so a major delay

I was told someone would help me within one hour now two hours has passed what do you do when it is hot and you been waiting over the time I was estimate

Brandi cannon,was great helping us plan our trip and the staff was so nice...

Im so happy with triple a insurance they always willing to help

Couldnt help with locksmith for in side of home.

Its best to pay me God will collapse businesses towering companies to Political parties too headquarters Alfa insurance companies to.God is not a man that he shall lie nor a man he has to repent because he healed me from all unclean people places and things veterans headquarters airfields to.Its not a threat its a promise that God will do it for me sentence all locations to penitentiary hell men and women all ethnic groups Visa and immigration foreign affairs countries presidents to.

The lady (Landy,) at Hertz Rental is AWESOME!

Tow truck was right on time!! Thank you!!

Nice place to stop and pee

Friendly staff. Masked are required for health and safety. Social distancing being enforced as well. Business was clean as well on inside. My only complaint is the PARKING LOT IS FULL OF POT HOLES. Hertz rental car is also located within the business and I dont understand WHY the parking lot is not as nice as the 2 businesses it is used for. That is in no way shape or form, good for any visitors car or the cars that are rented by Hertz. I still give them 5 stars because I do understand that it may be a rented building therefore, the fault for the parking lot may fall on the property owner. Yet, either way I was just confused to visit a place that is in the BUSINESS of cars one way or the other but you may need a 4-wheel alignment after you leave there due to the potholes in the parking lot.

Excellent service never takes long to come out

Good insurance company

When we asked for there services they werent able to help us. Even though our payment are on time and we dont miss any payments. They were not there for us

GREAT SERVICE GOOD PEOPLE VERY HELPFUL

We unfortuntely locked they keys in the vehicle.Triple AAA sent a man named Travis out to unlock our vehicle. Not only was he professional, but we were in our vehicle and on our way in 5 minutes tops. He was very nice!!

Great friendly service loved the discounts everything was explained crystal clear thanks DARLENE HOllANQUEST

They charge to much and I dont use the service that often. I think that if the service isnt used then you should recieve a portion back, I pay 181.00 for car insurance by itself then 56.00 for the AAA club. Thats two payments a month and I think thats a lot. I can do better with Geico. Well atleast thats what Geico said. I really need to look into other services and stop procrastinating.

Our local AAA agents are always super helpful. Also, our homeowners insurance through them is far cheaper than what most other companies offer.

Great service

Super helpful providing info on future trip to Alaska.

I was getting my car and renters insurance here. Reasonably priced but kept adjusting up every 6mo. I eventually dropped the insurance

Just picked up an IDL. Very helpful and courteous.

Great staff.Friendly service.

Quick service and nice staff-- had to drop in to get passport photos and was in and out in a flash.

Thanks AAA of Alabama for being so understanding with my dilemma as far as not being able to be there myself.

Awesome service to have.

Great customer service here at AAA! Getting my VIN # etched on my windows at no cost.

Excellent service. Make sure you enquire about their peak hours, it may affect the service.

Quick and efficient

Perfect, thanks

5 ⭐⭐⭐⭐⭐

Very pleasant and welcoming