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Railside Auto
3808 Gribble Rd, Matthews, NC 28104, United States
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Railside Auto
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Ge
Review №1

Great communication with me on our families vehicles about the repairs and maintenance requirements. Very reasonable prices and GREAT service. I will keep bringing our vehicles here. They get backed up so you have to make an appointment to bring your car in. That goes to show you that Walker and his crew are doing it right!

Ke
Review №2

This place is the BEST!!! From the moment you set up an appointment to the time you get serviced and the information you are offered. You can tell the ownership takes great pride in the business and expanding. They fixed what I asked and offered some advice on some items I hadnt noticed and left alone the items that didnt need repair. Honest, trustworthy, and skilled...what more could you ask for.

J
Review №3

Best auto repair experience Ive ever had. It was the third place I went to get my Toyota truck clutch pedal fixed but the first place to successfully fix it. I think they care as much about my vehicle as I do! Friendly people! Walker listened to my explanations, and communicated with me effectively, efficiently, and professionally. I live 125 miles away but I will return to Railside for repairs in the future.

Jo
Review №4

Walker knew how to fix my truck, took me as a last minute walk in after another mechanic couldnt work on my truck. Gave it a thorough evaluation. Let me know about subs other issues it has I wasnt aware of. Overall very pleased with this outfit. Highly recommend. My only regret is we just moved to Florida and its too far to drive back for continued service. I hope we find people as good as these down here.

De
Review №5

Simply the best. If youve been looking for an honest place to get your car done, look no further. Walker and his team always do what is right. He has personally helped me countless times when others would have charged hundreds. The only shop I recommend to everyone I know👌

Ju
Review №6

Very professional and fair with great customer service. Highly recommend.

Ta
Review №7

If youre looking for the best mechanics, they are only here.

Ch
Review №8

Outstanding service! Walker and his team are knowledgeable and friendly. Railside is my go to for all my vehicle needs.

Em
Review №9

Walker is a GREAT mechanic! Hes yet to disappoint me...My car always feels great when I leave the shop, and I know its in good hands when I drop it off..Also, the receptionist Kaliann, is VERY sweet! She is always extremely helpful, and she makes me feel at ease. I will definitely continue to take my car here.

Ma
Review №10

Walkers the man. If I could give 10 stars I would. After I left charlotte walker has maintained all of my familys vehicles. Hes honest and very fair priced. Highly recommend.

Mi
Review №11

Walker and his mechanics are absolutely fantastic! He is very honest and a good Christian man. I highly recommend them as a fantastic place to take your car and have them take special care of it. They are very honest and do not gouge. His staff is very professional and well take good care of you as well.

Ch
Review №12

Their integrity is what brings me back. They never try to offer services that are not needed. Integrity is not what you show others. It is how you behave behind their back. This establishment has integrity and treat you like your their first client they have ever had. Keep up the stellar service and work

Mi
Review №13

After recent frustrations with my now past mechanic and trying to find a good honest auto shop, Im really glad I gave this place a try. Someone recommended them to my recently widowed neighbor and after she told me how they treated her and how honest they were, I was impressed. I have made the mistake of giving a good review to a business before after one visit, only to be disappointed on the next visit, but I can say now after several visits that this is definitely my go-to repair place now. I occasionally do some of my own auto care, so I know a little about autos and am not easily conned. However, thats not a worry here: good honest professionals at a great value. Its obvious if you talk to the owner (Walker) he is a very knowledgeable and friendly guy. My first visit was for a transmission issue on my Honda Civic and he nailed the problem with an accurate diagnosis and economical fix. I was impressed with how he took the time to explain what he thought was going on with the transmission and what would fix it; which he did. Also, everyone is very friendly, the place is very clean and what I like is how organized they are in the scheduling and repairs. I would not hesitate to recommend Railside Auto to family and friends; I actually want people to have a good auto repair or service experience.

Ch
Review №14

They fixed my daughters Honda. Ive been seeking a mechanic who is honest and wont try to rip you off. They are honest and professional.

Jo
Review №15

Great honest service. Can be tough with an urgent need, usually booked weeks in advance.

J
Review №16

Finally an honest, fair priced, competent and friendly auto repair shop. Thank you so much

Ch
Review №17

Doing most of my own work, Railside is the only place I’ll take my vehicles. Walker is honest and fair with his business and does not try to sell you anything more than what you need.

Br
Review №18

The gentleman that owns this place goes by the name of Walker White and his lovely wife Lindsey. Ive been a loyal customer since 2012. Everybody can agree that its very difficult to find a trustworthy mechanic, and Ive been fortunate enough to have found one. Even though I have moved out of the area I still make the hike to go to Railside Auto because I know that my car will be taken care of, and the price may not always be cheap but you know its accurate and guaranteed. Walker is a real down-to-earth gentleman who over the years his business has grown and kept him extremely busy. The only downside to that thats at some of the repairs cannot be made as fast as someone may want but its worth the wait if you want it done correctly. When anyone ever asks me a car question I always speak very highly of Railside Auto and advised them to go there and speak with Walker himself. Getting Walker by himself sometimes proved to be difficult because hes so busy, but once you get a few minutes to discuss your vehicle he gives you his undivided attention. I hope the next time I move its not too far from Walker, a lot of people worried about school districts when they move myself included, but my mechanic is also one of those concerns.

Je
Review №19

Walker is the only mechanic I trust with my cars because I know he is not gonna take advantage of me and rip me off. He’s honest and tells it like it is and understands that I have old cars that I can’t afford to put tons of money into but that I need to have in working order. And his receptionist Kaylee Ann is always very sweet and friendly.

Ch
Review №20

Walker and his team are extremely knowledgeable, professional, and polite. We own a small business and bring both our work vans and personnel vehicles to Railside. We have for years. I highly recommend Railside to everyone. They are top notch!!!!

4N
Review №21

Without a doubt, the only place I take my vehicles. Honest, great quality work, and fair pricing. If you go there, you will continue to go there.

Cl
Review №22

Been taking all my vehicles to railside for 13 years! Love the work and service they provide!

De
Review №23

Very honest shop. It was recommended to me by a fellow Toyota Land Cruiser owner. I definitely trust and recommend them for any and all repairs.

Wi
Review №24

Very honest and reliable guys. Trust them implicitly. Never let me down.

Cu
Review №25

Walker and his crew are top-notch. Honest and trustworthy.

Du
Review №26

Great as always. Been coming for years. Never disappointed. Love the people and the work is always top notch and super reasonable. Appreciate that they only do whats necessary and never upsell.

Za
Review №27

The best shop around. Really fair pricing. The owner Walker is a really great guy who genuinely cares about his customers and their safety

D
Review №28

Walker and the gang at Railside are top notch. Ive had my lifted Excursion aligned, multiple vehicles inspected, purchased and had tires installed and flats repaired. I wont go anywhere else!!! Great, friendly people and awesome service!!

Br
Review №29

Ive been taking my cars to Railside and the owner, Walker, for over 9 years now. Hes worked on my Honda, Hyundai and Mitsubishi. Ditch the dealer and work with a local mechanic who will build a relationship with you. These guys are the best! DO make an appointment. These guys are very trusted, so they stay busy!

Er
Review №30

Railside Automotive is where Ill be going now for any of my cars. I went to Walker last week for several repairs on a small truck of mine. He was honest and quick. He also communicated with me along the way. Its hard to find a mechanic who you can fully trust. But Walker is one of them!

Ki
Review №31

Walker and his team are Great! From the front desk to the shop. I trust them completely because they are honest and do fantastic work! I consider Railside my auto repair place. I will totally drive out of my way to take my car to Walker, because once you find a mechanic you can trust, you simply dont go any where else. He has actively tried to save me money, while never putting my safety as risk.

St
Review №32

They are very professional and don’t waste your time. They were able to diagnose the issue with my car and were very honest and fair with all charges and options for my vehicle. I would definitely recommend them and use their services in the future.

Mr
Review №33

We bring all of our vehicles to Walker. Upstanding guy, always willing to talk to you and help you out. Very honest and reasonable prices. Will recommend to anyone who needs mechanic work.

Ni
Review №34

Atmosphere is really great. Walker is the most honest mechanic in the area. His team is quick and effficent. I have, and always will have him work on my cars and trucks. Highly recommend going if your trying to find a good mechanic

Sh
Review №35

Walker and his crew always take care of us! I never feel like I am getting the runaround or over charged and the work is always done when they say it will be done and the quality is great.

Sh
Review №36

Nice people & friendly staff! Very efficient but oh so busy. Make sure to call early for an appointment.

Mi
Review №37

This is the best mechanic shop in town. Prices are amazing and the quality of work is impeccable. ThIs is the only shop I trust my vehicles with.

St
Review №38

Always great service

Sa
Review №39

We constantly refer any of our clients who own Domestic and Asian Vehicles over to them. Front to back the staff is top notch and Walker and Lindsey are amazing people with great values and business ethics. Check them out

An
Review №40

Excellent service, friendly staff. All work completed with honest and fair pricing!

Ch
Review №41

I have been going to Railside for years and should have left a review sooner! This is the most trustworthy auto repair shop you will find in Charlotte. Most recently my brake lamp light came on and I took it to another auto repair shop (only bc it was closer to my house) and was quoted an obscene amount of money to replace my front brake pads and rotors. I called Railside and was told they charge way less for those replacements. When I brought my car to Railside for the replacements, they took a look and said I actually didnt need to replace them and I was able to save a lot of money. Thank you Walker and team for ALWAYS being honest, fair and delivering speedy service!

An
Review №42

Best of the best, not only knowledgeable and experienced, but concerned with whats best for their customers.

Pe
Review №43

Always great customer service, always affordable, and always clean. I love coming here to gt my car fixed because I know it will be fixed the right way. They are very honest with you about your car.

Ch
Review №44

Great honest service staff you can trust!

Ch
Review №45

Excellent place to take your personal or work vehicle. They are fast and professional, while still offer a great price.

Ji
Review №46

Very good work and reasonably priced. They have become popular, so it takes a few days at times to get an appointment for major work. But, worth the wait. They will work you in for little stuff.

Li
Review №47

Walker and his crew maintain our fleet for us.Very good work and reasonably priced but more importantly they are HONEST! We never have to worry about unecessary expenses with Railside. We recommend them to everyone.

De
Review №48

Extremely thorough pre-purchase inspection on a car for my son. My other son has used them for years with great results. They know their stuff!

Le
Review №49

Excellent attention and good work I recommend 👍🏼

Ha
Review №50

Everyone was very helpful and professional

De
Review №51

Great service! Always a good experience. I have referred all of my family and friends over the years. It is great to trust your mechanic! Walker is the best out there!

aa
Review №52

A business with integrity, led by a owner who desires first and foremost to please his customers. If you are looking for a mechanic and a business in which you feel safe and secure, and that you arent paranoid that your getting only half truths, look no further. Railside auto is What your looking for. I cant recommend them enough.

jh
Review №53

They have Fixed my daily driver a couple of times when i wasnt confident enough to tackle it my self. Have had a few different cars inspected at railside auto as well

Ar
Review №54

Highly recommend Walker stands behind his work no matter what. Ill never go anywhere else. I think Railside is the best shop around.

Ch
Review №55

Walker and his team have worked on two of my vehicles and have done a great job for a very reasonable price. They are trustworthy and very honest in their dealings with you. I will continue to use them for all of my automotive needs.

Le
Review №56

Five star rating every time! Walker does great work and is honest. Being a young female sometimes I feel like I am getting taken advantage of but not at Rail Side Auto. I highly recommend this business for any of your auto needs!

St
Review №57

We have three vehicles we entrust to Walkers care and strongly recommend him to friends. He has never disappointed in providing honest, professional and affordable service. We are thankful to have had someone recommended him to us several years ago.

G
Review №58

Walker is excellent! Hell actually listen to you and not patronize you as your describing the problem. Hell ask the appropriate questions to pre diagnose the problem. I wish Id found them sooner! Despite the fact that the shop is out of the way, Ive definitely found a mechanic Ill be sticking with!

St
Review №59

Walker is HONEST! Affordable, Accountable & Accessible. What else do you need from a mechanic?

Pa
Review №60

Walker and his team are some of the best Mechanics you will find in this area. They are honest, trustworthy and their prices are great.Wont take my car anywhere else.

Wa
Review №61

Love working here. Walker White Is an honest man, will not sell you what you do not need.

An
Review №62

I am so glad I have found a mechanic that I trust. Walker came HIGHLY recommended from friends and he was so reasonable in price and talked to me like I wasnt an idiot! Most mechanics always talk down to customers.

Al
Review №63

Will always use these guys from now on. Outstanding service and great pricing. Very honest mechanics which are hard to find.

Da
Review №64

A great experience. My daughter was hit by a deer and they had us up and running in no time, at a great price!

Ro
Review №65

Walker is one of the best mechanics I have ever worked with. I trust him (Railside) with all of my vehicles and have done so for a number of years. Trustworthy, friendly, smart with fair prices - hard to find in many too auto mechanics.

ju
Review №66

Great service and reasonable price for service on my jeep, 4-Runner and Lexus. Thank you for the repairs. Walker can repair anything ! Only place I go for service and repairs.

Ke
Review №67

Railside, Walker and his crew came highly recommended and in the past few years I have used their services with three different cars and they have been phenomenal.It is never fun dealing with car issues but Railside at least gives you the ability to trust the diagnosis and know that the cost is fair. That is what everybody wants and searches for and I have found it here.

Ju
Review №68

Theres something to be said about an automotive shop that doesnt leave you feeling worked over whos run and operated by people who value their customers and not their bottom dollar. Everything Ive experienced with railside they are just that they dont upsell or sell you service or parts you dont need, they are reasonably priced with expert quality. Very trustworthy and reliable.

Sa
Review №69

I took my car here today because of a weird noise and Walker and his team did a great job for a reasonable price😁👌👌👍👍 wouldnt mind going back there again.

Ma
Review №70

Honest mechanics. I wont take any of my vehicles anywhere else

Li
Review №71

Walker is excellent, he knows most everyone by name and makes your experience very personable. A mechanic that feels like family more than a business, I would highly recommend Rail Side to anyone!

ji
Review №72

Honest upfront mechanic. Good service

Da
Review №73

Walkers a great guy. Honest. Honest. Honest. Busy....crazy busy....because hes....Honest.

Ar
Review №74

Ill never go anywhere else! Walker is a very good person and straight shooter.

Da
Review №75

Seriously, just read the other reviews. I started using Rail Side a couple years ago after Walker was highly recommended by friends, and I cant recommend them highly enough for expert, honest, and affordable service.

Sp
Review №76

There are a few things you always have to figure out when you move to a new city. best pizza, good doc, and a mechanic you can trust. In the south charlotte area Walker is the best mechanic around and...I would even say more importantly...I trust him. Its worth the trip out to stallings since you only need car work a few times a year at most. Btw - Im not a review writer but this place is just good.

Ed
Review №77

Walker White is terrific. I need to take him to lunch so hell get out of there for a few minutes.

La
Review №78

Knowledgeable, professional, outstanding customer service

Be
Review №79

Very Honest Owner. Will only suggest things that need to be done to your car.

Ru
Review №80

Great place to get your car worked on, prices/service are good!

am
Review №81

I have never had such wonderful people to work with that I can trust with my car issues. This place was phenomenal about getting me in and out!!! highly highly recommend them!!!!!!

Te
Review №82

My F150 blew out a spark plug ( I was not aware this would even happen) which caused immediate power loss and a horrendous noise. Expecting the worst, I called Rail Side Auto and inquired about engine rebuilds/replacement. Walker correctly diagnosed the problem over the phone and allayed my fears. He replaced all eight spark plugs per my request and the associated ignition coil under his initial estimate. This final price was also under other estimates for replacing all spark plugs from other shops! I am so pleased that he has all my future business even though he is a little farther from my home than I would like. I feel honesty and competence in a mechanic are rare and combined with reasonable, fair prices is near impossible to find. Its a shame all businesses are not operated as Rail Side Auto is operated.

Sa
Review №83

Replaced my brakes and rotors on my Lexus. Great job and reasonable prices.

Mr
Review №84

Not sure how Walker and his team have 4.9...... Down to earth and trust worthy---5*

Be
Review №85

Very Honest. Does great work

S
Review №86

Good auto mechanics, reliable and affordable with dependable job

Jo
Review №87

I have known the owner for about 15 years and he has never done anyone wrong, very honest mechanic and at decent prices please if anybody has a car issue take it to him he will most definitely take care of you as ND reliable

Ke
Review №88

Walker and his crew are all some people I would highly recommend them to any body

Be
Review №89

Nice guy, great job, cheapest I have found. Usually 100s less than the other guy.

Ma
Review №90

Walker and the team at Railside are great!

Ch
Review №91

Great place to take your vehicle, wont try to sell you things you dont need, and fairly priced.

Bo
Review №92

Best in Charlotte!

ch
Review №93

Awesome crew

ma
Review №94

Great people good work 👍👍👍👍

Je
Review №95

Honest and fair advice and pricing. We wont take our cars anywhere else.

Mi
Review №96

Professionals

To
Review №97

Friendly and professional.

Information
23 Photos
97 Comments
4.9 Rating
  • Address:3808 Gribble Rd, Matthews, NC 28104, United States
  • Phone:+1 704-684-1216
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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