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Service King Collision Atwater Village
3436 N San Fernando Rd, Los Angeles, CA 90065, United States
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Service King Collision Atwater Village
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me
Review №1

Amazing team! They were super caring and professional!! Would definitely come back! hopefully I won’t need too but if I 100% would

Al
Review №2

I usually do not write reviews because I frequently disagree both good and bad with those reviews people post. But I had to write this review because I would have never believed the amazing way we were treated at Service King. After an accident you are already feeling bad and knowing that repair places are going to try to gouge you for everything they can. This place is ABSOLUTELY not like that. Alina and Abigail were ABSOLUTELY amazing throughout the whole experience. They frequently communicated at every step, everyone expects to have to keep calling to find out when the car will be done. Not this place their customer service far exceeded my expectation. Hopefully I will never have to use them again, but if I do there is no where else I would go or send anyone I know. If you are nervous about where to go and getting taken for a ride. This is the place to take your car I guarantee you will drive home satisfied.

th
Review №3

My daughter is in school in LA. She dinged the car I gave her. As I am out of state, communication was very important. Service King gave me daily updates and were always helpful, cheerful, and professional on the phone. Done on time and back on the road as promised. Highly recommended.

ke
Review №4

They always kept me up to date with the progress of my vehicle.

Gl
Review №5

Service king absolutely lives up to its name! I have 100% customer satisfaction the repairs were quick and finish the head of expected time. Highly recommended

st
Review №6

Very helpful team! They took in my car and kept me updated the entire way! Whether there was a delay or letting me know a part is coming in early they made sure I was informed of every decision from beginning to end. Highly recommend!

Vh
Review №7

Picked up my car today and Im totally satisfied! I had to get my rear bumper fixed because of a crack and they replaced the whole thing so I got a brand new bumper which I was really happy about because it had scratches all over and the paint was rusting.They updated me everyday about repairs via text. I dropped off on Monday and was ready Friday morning. They also washed my car and went beyond and even cleaned the inside of my car which I really needed. An amazing surprise on top of everything. This is the place to go. They will take good care of you!

Er
Review №8

I had to have my side view mirror fixed. They were in consistent communication with me while the part was being replaced. They also covered my uber after dropping off my vehicle.

Do
Review №9

I had not used Service King before but will now use them and recommend them. Their work was excellent and they communicated daily. They completed the work ahead of schedule and I’m extremely happy with the total package

Jo
Review №10

Service better than expected, done before expected time, and would recommend to others.

An
Review №11

Very professional, very good body shop/body work. Communication was key. Will definitely recommend to my friends and family. Will be bringing my future business here, thanks again!

Ma
Review №12

Was very impressed with their work

Gr
Review №13

They provided me with great service and communication through the repair process.

Mi
Review №14

Best place ever. You feel like the king

Su
Review №15

The staff is friendly and helpful. The process is easy and efficient. They communicate via text every step of the way. Repairs look amazing. They even fixed additional paint damage for me because they had the paint! That is above and beyond for sure!

Co
Review №16

Very good customer service, patient and caring. They did a great recommendable job. I really appreciate them and thankful for professionalism. Highly recommended.

Dy
Review №17

Service King made the whole process of fixing my daughter’s car after the accident so easy and simple. The staff was super friendly, helpful and answered all the questions I had. Service King really cares about their customers and that’s why I will surely use their service again if I ever need it and I will highly recommend them to friends and family.

li
Review №18

Very nice and helpful

Ri
Review №19

Did amazing work on the body of my car. Manager called me personally for updates on work. Cannot recommend enough

Ad
Review №20

Awesome service! Super friendly staff. They go out of their way to make the customer happy. Efficient and timely repairs. They are quick to answer their calls. They are great at updating on the progress of your car. Definitely would recommend.

Jo
Review №21

I had an interesting experience with this shop. A little miscommunication and do to previous damages on my vehicle they were unable to fix my car. The manager Jeff himself was able to call me and let me know what was going on. It was very polite and professional. He apologized and explained to me why they couldn’t repair my vehicle. Overall the staff seems to really care on a personal level for the clients happiness and satisfaction. Don’t wish to be in any accidents again but if I am, I would definitely come back.

Ai
Review №22

Thank you for the blessing that was provided at this time of year. I greatly appreciate it. They were nothing but professional and caring. Especially Jeff, Juan, and Alina I appreciate you and will never forget you. You can trust that your car is in good hands!!

Ju
Review №23

They were great! Quality of work is superb. Finished the job exactly when they said they would. Sent updates which were helpful in gauging where they were in the process. All around pleasant experience. Highly recommend!

Ri
Review №24

Great place, very good customer service

KY
Review №25

This was the best customer service, and Bush work that I have experienced on any vehicle I have ever had. Their work was impeccable and done in such a timely manner, with excellent customer service. I most definitely will refer them to any and everyone I know!!

pa
Review №26

All I can say is that I’m very happy with my choice, since day one they took my car in, they always kept me posted and also it was ready on the day they promise me they do a god job and I will definitely come back here and also recommend them to everyone thank you Service King great customer service 😊

Ja
Review №27

They were excellent with their communication regarding the status of my vehicle repair. Very informative and helpful. Would definitely use them again!

Di
Review №28

Experience was great at Service King. The manager took the time to introduce himself to me and thank me for choosing their location, also apologized ahead of time due to the speed of when the car would be ready. The rep that assisted me in my car was very kind and always provided updates as they went along. I would absolutely choose this location again should I need repairs again. (Hopefully not) thanks again!

An
Review №29

The staff is awesome! They kept me informed on the status of my car every step of the way. They were also available for any questions that I may have had.

An
Review №30

A responsive and courteous team. Kept me in the loop with consistent phone calls and texts while my car was in their shop. Always asked for feedback on my experience. The work itself turned out amazing, like my car was brand new. And Jeff, the owner, had pupusas available in case I was hungry. I hope never to go back but had a great experience.

Br
Review №31

My 10 day old Lexus LC500 was rear ended and the only good part about the entire situation was that my car was repaired by Ben and his team at service king.From the start Ben was straight up with me about time of repairs and cost. Was actually kinda crazy how accurately he was able to predict both. Hes super knowledgeable about the repair process and can answer pretty much any question you may have. Throughout the process he kept me updated and was always super polite and professional when I reached out to him myself.Being a brand new model from Lexus, parts were hard to come by. I called the insurance company (GEICO) and let them know it was going to take 2 months in some cases to get the parts. My adjuster couldnt have cared less, the insurance companies in general have no interest in fixing your car quickly or exerting any extra effort. Luckily, I was working with service king, who, short of flying to Japan and getting the parts from the factory themselves, reached out and did everything in their power to make sure my car didnt just sit on the lot.When all of the parts arrived service king hustled to get the car done. When the repairs were done they even stayed open late Friday to make sure I could have my car back for the weekend.The work done was immaculate. You would never be able to tell this car had any damage done to it at all. I cannot recommend service king and Ben enough. I dont think Id ever want to go to another body shop again knowing how good service king is at taking care of me and my car.

C
Review №32

Great service, great work, and they had my car ready a day before estimated date and went above and beyond the call of duty. From the moment I was greeted to when I left, there was nothing to complain about they really made the whole experience easy and comfortable.

Je
Review №33

I want to take this time to thank every one at Service King Collisions for giving me the best quality customer service and work they did to my car even thru this hard times . I recommend Service King to anyone looking for a good body shop.. Thank u

To
Review №34

Great customer service, professional workmanship, and lifetime guarantee. Super satisfied with quality results.

29
Review №35

They were extremely helpful and they went above and beyond what I asked for. Its rare to find service like this.

S
Review №36

Excellent service. Did a great job replacing my doors and straightening my frame after a rear end collision. Dealt with my rental for me. Was always extremely professional and courteious. My van looks perfect and they went the extra mile cleaning the interior. Will return for future repairs.

Ta
Review №37

Did a good job!

Sy
Review №38

Everyone here is so friendly 💕💕 car like brand new!

Re
Review №39

Very good job

Ma
Review №40

Love this place. I usually get nice service.The workers are very nice and do an excellent job.

Ja
Review №41

They deliver the words they promised.Plus excellent customer service.Respectful staff.

tr
Review №42

They did a great job on fixing my car!

Ed
Review №43

0 stars. With all the services starting with costumer service I had to go back 2nd day. To get a estimate of my truck. And when I took it Tony an said unprofessional answers to my questions In which I had even asked. 0 help at all. Instead of helping put you down. In the situation you all already are. Does not professional. Sorry 0 stars again.

Ka
Review №44

Awesome place for body and paint if your car needs it, they do high quality work and people are friendly

Ad
Review №45

*NewTechAutobody*. Always helpful. Great staff . AAA approved. Do really good work here. Got AAA use them for your car incident needs. Highly recommend when it was NewTechAutobody!Unfortunately not Newtechautobody and unfortunately we had some issues last time in with service king . Truck had to be taken back a couple times due to not great work . Stuff that should have never happened . They also had lack of help in the actual body shop and didn’t have painters for almost 2 wks . Everyone i knew basically left due to company change and promises they didn’t keep to employees.. Bummer ! Sorry

Ja
Review №46

Left my truck like new and washed inside out!! 👍👍👍👍👍

ja
Review №47

Everything was excellent

Ni
Review №48

Very friendly and profesional service, knowledgeable staff.

Te
Review №49

Great

Je
Review №50

They do top notch autobody work

Jo
Review №51

Great collision center.

Lu
Review №52

The best shop

Vi
Review №53

Called a day before to bring my car for an estimate. Once i got herr people on the office told me they could not attend me. I had to come back another time. Terribly rude customer service

Ro
Review №54

Collision repair

Lo
Review №55

Employer theyre very friendly specially Dan

ra
Review №56

They give exaggerated quote for a minor fender bender

Ze
Review №57

Very good service

Ru
Review №58

Great service

Information
7 Photos
58 Comments
4.6 Rating
  • Address:3436 N San Fernando Rd, Los Angeles, CA 90065, United States
  • Site:http://serviceking.com/locations/service-king-atwater-village
  • Phone:+1 323-341-7900
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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