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A & B Auto Body Repair Center
14200 San Pedro St, Los Angeles, CA 90061, United States
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A & B Auto Body Repair Center
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Lu
Review №1

This was my 2nd visit to A&B within the past eight months and service is excellent, they an awesome job. Thank You! Will recommend to family and friends.

Om
Review №2

I was greated amaizing by A&B Auto Repair. I was just there for an estimitate. Their price beat my local to-go-to Body Shop. So i shall take my car to get serviced at A&B Auto Repair and continue with their service for future repairs.

Ma
Review №3

They did great work on my baby, got her up and running again, thank you guys, especially to D, the lady at the front desk, always has a smile and very respectful, thank you girl 😁

Mo
Review №4

My vehicle was returned looking and running better than before. Definitely exceeded my expectations. Would strongly recommend doing business with this company. Very dedicated.

De
Review №5

My vehicle returned to me in mint condition. So far so good, no complaints. I personally didn’t deal too much with the shop, my insurance took care of everything. I simply dropped off and picked up when my vehicle was ready.

Am
Review №6

Ive been going to this shop for years and the repairs always done great the only problem I have is the time I miss Bruno after he left it just seem they take there time to do everything I was told it would be ready 12noon on Friday Oct 14 2021 then it change to 4 to 5pm then I was told it wont be ready until Monday the 18th I have two jobs and I keep missing work because they dont know I dont know what they can do but they need to do something Im only giving three stars because of the time it took to get my car back

An
Review №7

I took my car in for bullet hole repair. They did a rad job on my vehicle. The hood and windshield were replaced. They paint job is great. I read some reviews before and was questioning it at first but I honestly dont understand why anyone would have anything negative to say. They get the job done and they have good customer service. Thank you to everyone @ A&B Auto Body Repair. 🚘💨

Sa
Review №8

¡¡Please do not come here!! Save your time and money. If I could leave no stars I would, my uncle is very upset a THREE DAY job took 1 MONTH. Not only that, but they SCRATCHED his car. Don’t promise updates if you guys will never call back. Him and I would have to call for updates, “it will be ready tomorrow”. LIARS. I advice to never bring your car in here, go somewhere else.

S.
Review №9

Fast and great work. Staff is very friendly and helpful.

La
Review №10

They are a blessing! Excellent work and the staff was very professional. My Mercedes CLS550 looks like its off the show room floor. Before I left one of the workers blessed me. It had to be GOD that told the worker to bless me. I would highly recommend A&B Auto Body Shop to everybody. Thank you for your service and please keep me in your prayers.

Ri
Review №11

A&B did a great repair job.The repair took a little longer than estimated but well worth the wait great job

mo
Review №12

They did a good job on my car looks good thanks Jordan and the a&b auto body shop 👍🏽👍🏽👍🏽

Te
Review №13

My truck was taken in with front end damage. I was told that I would get a call in 1 to 2 days for the amount of work that was needed and how long it would take to fix. Im thankful and grateful that I was able to go with A & B Body Repair Center. Thank you for your service

Ja
Review №14

Had a car accident a few months back so brought it here to this shop, the fixed the roof and left it good as new. The only issue is that the didn’t seal the back windshield properly so when I took it to a car wash, the water poured through the cracks and wet the interior and the inside of the trunk. Now I can’t get the smell to go away. Took it back so they can fix it and I demanded on an interior detail to make the smell go away. They performed it but the smell came back the very next day. Unsatisfied customer!

N
Review №15

The service is so poorly, I took my car to be fix from a minor issue with the. Bumper. They took two weeks to fix it and on the first week I use the car the bumper start it to falling apart.. Don’t Make my mistake Don’t take your car to be fix at this place . They avoid your calls never answer you. Not Worth the service!!!! Am still waiting for that bumper to be fix and it’s been over a Month already!!!!!!!! Ohh I check my phone and voice mail daily to hear from them!!!! Ohh I will keep writing you here to see if you reply to me .. Thanks for reading 🙄🙄

J
Review №16

These people are so professional and nice. They helped me with insurance company and hertz.

Ge
Review №17

* Update: A & B did call and leave a message to rectify the situation but the fact that the staff felt I was intimidating or rude in any way is laughable. Of course any customer would be upset if they are receiving poor service, the minute this shop opens up they should have an agent available to handle mercury insurance claims, not at noon. * If you are looking for a quote for Mercury I would avoid this place. Called 3 times in one day to set up an estimate appointment and they kept telling me the person in charge of Mercury estimates would be in later. I gave them my information and they never called me back to set up an appointment. I have never dealt with an auto body collision repair center that acted like they didnt want my service, not good!

As
Review №18

A&B has my car looking fresh off the lot. Thank you so much for taking care of my baby. Hands down was the best decision to have A&B repair my car.

Ms
Review №19

Very friendly also personal but I would like to give Jordan a big thanks for taking care of the issues that occurred. Jordan spoke with his manager and the other associates and they were very helpful about fixing my car. A big thanks again for the customer great service and all the associates that helped me out.

Mi
Review №20

Awesome work... and done on schedule. Very good services. Will bring my car again for another thing to replace... the hood is bent and the paint is peeling... saving money and I ll be back....

Jo
Review №21

Paint job is perfect like if nothing happen . I would recommend this shop to anyone 100% satisfaction and they wash my truck inside out thanks A&B

je
Review №22

My Jeep Wrangler UNLIMITED was in an accident. A & B auto Repair was 1st referred by a friend; From the time you enter the shop, ALL necessary accommodations were given. From a professional stance A & B was A1 status. I received updates and follow up calls regarding the status of my vehicle. I was assigned shop representative Drummond Beck, who remained consistent with professionalism-at no point during the jeep prepare process did I feel pressured or intimidated to accept unnecessary charges or added fees. And the receptionist was always courteous and eager to assist with all my questions and concerns.I WILL HIGHLY RECOMMEND A&B AUTO REPAIRS TO ANYONE that is looking for a reliable auto body repair shop.

Ve
Review №23

You need to stay on top of this body shop.They never call to give an update on my car. I called and 3 weeks later they said it was ready for pick up. Went to get my car and they had not replace or repaired the damage completely. Left it there for another week in half. Finally pick it up and job was complete. They took too long and had to point out issue but once issue where corrected it looks good.

St
Review №24

Excellent Service, Friendly Customer Service, and Supreme body work 👍

Rh
Review №25

I have use A & B Auto for years and received excellent work. The staff is always courteous and friendly and very professional. They are the absolute best I would highly recommend them to everyone! I have had all of the services at one point or another this time I had my interior cleaned and bumper fixed. My car looks like it is brand new I love it! Thanks Drummond for all you do!Rhonda W

Vo
Review №26

They let me empty her after accident. Total loss.

Er
Review №27

Does awesome work. Very satisfied with my vehicle. Customer service was awesome even during Covid.

Yv
Review №28

LOVE this body shop!! My car was an absolute mess when I took it in for repairs. They had my car ready within the week. A year later, my car had an alternator issue related to the crash area and Devin did NOT hesitate to get in touch with my insurance to get this repaired. I will definitely be recommending them

bi
Review №29

I thought my Van was a total loss, they brought it back to life looking like a brand new van,Thanks

Ju
Review №30

They are getting two stars for the paint work which was AMAZING. Yet the people who put the parts back on vehicles really need to focus more on what they are doing. I rolled out the lot with my car and, wham! CHECK ENGINE LIGHT! I paid no mind to it for about a week. I Took it to my local mechanic and what do you know? They forgot to plug back in a radiator sensor. Also, they NEVER changed the broken hood latch from the accident. They simply just forgot it existed... so check your vehicle mechanical before leaving the lot!

Al
Review №31

I 100% recommend this body shop! They do a very good and fast job very professional in painting. I was very satisfied with the work they did on my truck. great job you guys !!!🙂

DA
Review №32

Repairs by The B E S T 🤩Good quality takes time 👌🏼My car looks amazing 🤗🙌🏼✨Thank you so much!

Ad
Review №33

A & B is a top notch body shop packed with a professional staff that always give the best service. I will always refer family and friends to this large and super clean shop that only puts out quality work.

ir
Review №34

Very happy with my service very professional very nice and respectful will definitely come back thank you ps. I even got a car wash👌😊

M
Review №35

Love they work they do a good job

So
Review №36

The staff are really nice and they did an excellent job on my car.

Ge
Review №37

Auto body for years very professional courteous and their work is just spectacular

er
Review №38

A&B Auto is by far my favorite body shop. The reps are super courteous and informative when it comes to updates about your vehicle. I’d give this shop a 20/20 if possible. I highly recommend this shop!

Ca
Review №39

I was in a car accident and the insurance that the person held that was at fault was Geico and so they actually found A & b Auto for me unfortunately the damages to my car were too severe but A&b were so awesome that they didnt allow the insurance auction to retrieve my car without my permission they made sure that they contacted me and stayed in touch with me before they released anything or even talk to anyone theyre really awesome theyre down to earth great business

El
Review №40

Good Service, most of all It was delivered on time Good job, I highly recommend A and B Auto Body 🚘 my car looks Excellent!

Da
Review №41

Really great body shop. People say they lag but in reality they take their time to perfect you vehicle. Took my Mustang 2005 recently and left it better than how I got it out the dealer. The black paint match perfectly with the original paint. Highly recommend. If you don’t have patience than you would say they lag.

Ka
Review №42

Second time I bring a vehicle to this location and I cannot be more impressed. They leave the car looking brand new! I am beyond pleased and will definitely recommend to everyone. Thank you!

Wa
Review №43

Outstanding service! They did an excellent job!!! Timely, professional and excellent customer service!!!

Te
Review №44

A&B did an extraordinary job on my vehicle.

Dr
Review №45

I have had to have my car repaired 2 times in less then 2 months both were major jobs. I am very pleased that I used A&B Drumond took excellent care of me on both trips there. If I ever need something done ( and I hope no time soon) A& B will be my choice. As a Bishop for the Non Denominational Christian Fellowship Churches of California I will definitely recommend A&D to anyone who needs auto surgery! Thanks to the entire team, from the front reception to the techs work in the back, hats off! Again thanks!

De
Review №46

Car looks brand new

Ma
Review №47

A and B repaired my damage vehicle, on time, and at a good price. They communicated well, the work was excellent, and the color matching perfect. I recommend Them highly

IA
Review №48

Car looks better then it did before the accident getting a lot compliments Thank you

Ei
Review №49

Great service

Da
Review №50

A couples days before Christmas 19 I was in an accident and A&B was recommended to me and being that its a family own bussines I decide to take my car there. It was a long process, 8 WEEKS!! My insurance coved the 1st month rental and A&B was kind enough to cover the 2nd month. So I was never without transportation. Unexpected things always happen. I would say that I wish theyre communication process was more efficient but OVERALL they were friendly and did an amazing job on my car! So, THANK YOU to the A&B family. Go support local family own businesses!

Ph
Review №51

I have been taking all of my cars to A&B Ado for the last 30 years. I currently in Moreno Valley California. I have numerous cars towed to the body shop I would not have any other body shop beside A & B to repair my car’s.

Vi
Review №52

They said 4 days for the car to be repaired. It has been 3 weeks and they still not finish. Took my car the first week they did not even assess the damage.

St
Review №53

Ive been taking my car to these guys for over 2 years and each time Ive received great service at hard to beat prices. I only trust them with my car. Five stars!!!

Ch
Review №54

I have taken two cars here to have work done over the last few years, the first one I was quoted a very reasonable price and then a day after I dropped the car off they called to say a repair couldnt be done and a replacement wing would be needed instead.They didnt charge anymore and honored the original price; even though the replacement wing/painting was far more expensive than the repair and respray originally quoted for.The second body work experience was very good as well: Quick, great value and the car was returned looking spotless on the outside with a pretty impressive detail on the inside as well-of a higher quality than when I get my car back from a hefty/pricey service at the Lexus dealer.The extent of how impressed I am with the overall experience with these guys is when I get work done on my car prior to selling it in the near future I will go back to them - even though I have moved over 400 miles away to Northern California as I know I will get a fair & honest price, great service and top quality workmanship

Ed
Review №55

So this place does amazing work and they back up their work warranty. that being said i took my car in for some body work and Im just as impressed as the last time was here.(for different accidents)the staff is very friendly and helpful; and i got my car back in just a little over a week. if i for whatever reason need to get repairs done for my vehicle i will definitely come back.

To
Review №56

Horrible, slow with poor customer service. They will tell you your car is being worked on and its not. Its just sitting outside in a graveyard. They will lie about repairs and parts needed to defraud you or your insurance company. I personally do bodywork and paint and overlooked my car and took pictures prior to taking it to taking it to them. but I took it to them so there would be no conflict of interest with the insurance company. Biggest mistake of my life.. do not use these frauds.

yo
Review №57

Process was very quick. They gave me updates throughout the whole process. Car looks spanking new. Staff were very helpful and professional. Office space with in the same area as the waiting area. They even provide a cool wallet thing for all your paperwork.

ja
Review №58

This body shop is awesome. Friendly people, staff and owner. Very efficient and trust worthy. If i had to get my car repaired again this is where i would come. Very happy!

na
Review №59

You are very wrong. You guys had the JEEP for 2 months and I was told it was taken to a mechanic and the cause of the leak was because of the accident so it took 2 weeks for you guy to fix that. Theres no need to lie my dipstick went missing at your shop dont come at me with that. Next time just say you guys are just being lazy and dont want to do anything instead of going around the bush. What about the alignment??

ma
Review №60

I was taken care of very well at the shop . Very satisfied with my repair .

Er
Review №61

I had accident after accident they do all my cars I trust no one else. They need to put this shop in the newspaper they are A1 with bodywork & customer service

Br
Review №62

Simply Excellent! My repairs were timely and under warranty. I was pleasantly surprised that the inside of the building was nicely remodeled. The staff are great too!

Ad
Review №63

They took for ever and they didnt put the parts the right way. I and up taking my car to the dealership so they can fixed the right way, thats the worst. Not recommended to anybody.

NI
Review №64

A & B Did an awesome job on my vehicle!!!! They body looks like new and the paint matched perfectly!!! I was so pleased thatll Ill be talking my sons car there. Great job guys, excellent customer service, and quick turn around time.I HIGHLY RECOMMEND THIS SHIP.

Ji
Review №65

I previously gave this place a 5 star rating just days after picking up my vehicle. Well, my bad, too soon, my vehicle creeks & grinds when I turn right (where they repaired the damage). In addition they drained my fluids & did not replace them all.....including my oil! Hopefully they will make things right & repair my vehicle properly. I will let yall know but I wouldnt willingly take my vehicle here. My insurance company had it taken there.

Ra
Review №66

This shop has experienced, friendly and professional personnel. In addition, it has a professional environment with state of the art equipment. If youre looking to remove your scratches and crunches look no further.

En
Review №67

Very very excelent

ro
Review №68

Well what can I say I would definitely recommend A & B Auto to friends and family Drummond makes you feel so comfortable since the first day you drop your vehicle til you pickup. Im beyond satisfied with Drummond and his mechanics they make sure to provide excellent service and super professional in what they do. If they had a 10 star rate I would definitely make it. Thank you once again A & B Auto for doing such a GREAT JOB with my vehicle once again!!! I would DEFINITELY go back to you guys without a doubt!!!!!

Am
Review №69

Not always there when I call but always on time.

Ce
Review №70

Absolutely fantastic! !Did a great job and the staff is outstanding. Extra special thanks to Mr Beck for expediting this process for me and helping me to avoid 5 extra days of rental fees

Li
Review №71

I had an car accident on Feb 1,2020....the estimated time for my car to ready was right on time....it looked like nothing every happen to it....the even wash and clean the car....I’m a happy customer thanks A&B

Zo
Review №72

My car supposedly had to be ready in 15 days but already the month passes and I keep waiting. I call and they do not give me information, they tell me to wait in line and there they leave me waiting or they do promise to call me back and nothing. in fact I went in person to the A&B to find out what is happening with the delay of they fixin my car but it doesnt work they only said we dont know why u car is not ready but we will call u on Monday ha ha I am here still waiting 😕 Its Tuesday !I need my car !

Fr
Review №73

This place has the worst communication, took 1 month and 2 weeks for a front end damage... they never call back or even bothered letting you know why are they taking for ever to finish you car... worst experience ever

Ma
Review №74

This place offers service products with extraordinary knowledge based analysis of great pricing and repair, with an undivided attention towards your specific repair needs. My initial impression upon walking into this place of business was a welcoming, clean and very organized facility. I was greeted and received immediate assistance the very moment I stepped beyond the foyer entrance by a distinguished, and well presentative staff. My overall experience with this business is a continual display of a mind set that their goal is to accomplish your goal. The performed work shows, and testifies unto itself that care and detail was given unselfishly resulting in quality work everytime, on time! This business has set an echelon in quality work and outstanding customer service. I am very glad to say Im a very satisfied patron as my business relationship with them remains solid, from my Camry to my Challenger, stay aces A & B...

Al
Review №75

These guys are horrible! Not only did they push my pick up time twice, but my car came back with major flaws. The parts they use are cheap, I found a deep scratch on the side of my car that wasn’t there before, and they completely forgot to place the rubber gasket on my door! How do u for get that?! The customer service Is also horrible. They don’t really seem to care about your concerns. Would definitely not recommend this place and the fact that Geico sponsors this place is unacceptable.

Mi
Review №76

I have been using A &B for over twenty years, my dad introduced me to this facility many many years ago. Thank you,

Je
Review №77

Bruno was honest and respectful and the detailing/repair was on point.

Ru
Review №78

If they give you a 16 day estimate give them 60 days. Double check everything! Car pulls left, missing labels, a/c inop, multiple delays despite being told it was ready for pickup. Called on Wednesday to confirm Saturday pickup, then got called Friday afternoon and was told yet another part was needed. This happened on at least 4 different weeks. Other times I called and she had no idea when it would be ready, and apparently she had no inclination to get the right answers. I understand delays, but the lack of transparency, and answers was very frustrating. Then to pick up an incomplete vehicle is amateurish at best, and dishonest at worst.It should be noted I never talked to a manager, and couldnt visit as I live out of town. Just be careful if you use this place. Make sure to throughly check your vehicle, and test drive it before leaving the parking lot.Its now April and Im still trying to get Geico to make this right. The accident was Thanksgiving weekend.

El
Review №79

My experience with this body shop was horrible. It took them 2 days to put on a 30 minute part. The customer service needs works as well. I walked in and no one knew the status on my car. After waiting 10 minutes. Never again. Couldn’t even get a call back after checking status of the car.

Lu
Review №80

I took my car is not too long ago and they gave me the worst service ever it took him up to a month just to fix a bumper I had to keep on bringing my car back cuz they never got the job done correctly dont fix one thing and messed up another thing the customer service is horrible they said theyre going to give you a call back but never do you really have to be calling them to check up on your car. I had to pick up my car and find out that they never did the wheel balance or alignment Please do not go there take your business somewhere else save yourself the hassle

Is
Review №81

I have to be honest and say that my previous experience here was not the greatest, but we had to bring our Yukon in to get repairs after it was vandalized and it was fixed properly and thorough, they did a great job and redeemed themselves from our first experience.

Br
Review №82

Ive been a customer for years they have great service great customer service. Mr Drummond is a great guy. He is a man of is word. And great friend.

Ma
Review №83

This place has been the worst body shop experience ever. I would never recomend it to anyone if you want your car back as soon as possible donot go here they take way to long especially if its the car you drive to work. The comunication they have to update you on anything sucks, horrible. I call and call & leave messages and they never return s#%*. They dont even have a date for me to pick it up its getting frustrating because i need it for work its the only car i have and without it its hard to go to work the full hours. They keep saying its the paint its the parts but its been more than a month close to 2 months already.

xF
Review №84

I am warning you DO NOT COME HERE. My car has been in shop for a month now and has not even been started on yet. Horrible costumer service, you call no one know anything but the one person handling your car and all you can do is leave them a message. Five messages later and still no call back. First and last time I deal with this shop LOOK ELSEWHERE.WOW!! that response just WOW!

Po
Review №85

I came here because my grandfather use to work here. Im glad i came. Eve has been assisting me and shes doing an awesome job.

Je
Review №86

They do an excellent job in repairs, but they take forever to do it

Ca
Review №87

I have been using A&B auto body for many years and have also referred many customers to themIn my opinion they are the best auto body shop and I drive far just to use them bc they are approved by my insurance and have an infinity adjuster there at all timesThey do an incredible job and I have never had a problem with the work they do bc they make my car look absolutely gorgeous and brand newI have never had any problems with their staff and find them to be very friendly efficient and go out of their way to make the visit as easy and painless as possibleThey also try very hard to get the car done in a very timely manner and have always treated me very wellSometimes I use them without going thru insurance and pay out of pocket and they truly take care of me to make it a fair price knowing it is coming out of pocket and have rented me a rental several times on their dime when I don’t go thru InsuranceI highly recommend using them and don’t care about the extra drive bc sometimes it’s wortb the extra drive to get the service u want and they offerThey are the absolute best and trust me I have used many other shops but since I found them I refuse to go anywhere else other than A&B bc I believe in loyalty as that gets u the service you are looking forFeb 27,2019Still the absolute best body shop in my opinion and the only one i will use bc I trust themPrivately owned by a family, the manager / owner always takes very good care of me and my car and the entire rental experience and once I get my car back it looks brand new again exactly as it was before someone decided to hit it and take off without even a noteI highly recommend A&B for all ur cars needs after an accident bc they will take good care of u, whether going thru insurance or being cash pay- it will be the best choice u will ever make

An
Review №88

Great. Reliable and professional serviceDone a good job on my car. You can’t complain about it.

Jo
Review №89

Screw this place, screw the people (Jessica is the nicest person there), and Devin.Please look at other body shopsI dropped off my car March 2nd.I forgot my work permit in my car, and I was taken to the yard (It’s a field of cars) to locate my car; this was March 5th. I found my car and the car was unlocked. I could imagine how many other cars are unlock and I don’t how secure it is at night.March 7th, I called and spoke with Devin, said there was more damage to my car and had to order parts which would arrive tomorrow. He said to call tomorrow to know the ETA.March 8th, I left a message for Devin.March 9th, Devin was not at this desk and left a message.March 12th, Devin was not at his desk again, another message.March 14th, I called I didn’t bother ask for that dude. I asked for the status of my car, and the woman said it’s at painting station and be ready for pick up this Friday.March 16th, I came to pick up the car. Jessica was the one that broke the news to me. She stated the bumper just arrived and it won’t be painted until tomorrow and the car should be ready this Monday.I had to ask my boss to leave early and inconvenient to me and my work.I was a victim of a hit and run and this auto body shop is victimizing me again. They lack communication to their customer, do not return phone calls and playing on customer’s emotion.I will let Infinity insurance know about their practice and AAA.I’m certain with their crappy customer service, my car will have cheap parts and not up to standard.I do not recommend this place.

De
Review №90

I have been bringing my cars to A&B for years.They do very good work very professional .I have no complaints.

Ma
Review №91

Great work always staff is great

Ma
Review №92

Beautiful place great people really good work.

KO
Review №93

STAY AWAY FROM THIS PLACE!!! Ultimately the decision will be yours but if you have other options you might want to consider them before dropping off you car here for repairs.This shop is a preferred repair facility for my insurance carrier therefore my process thought well there must be some high standards to go by in order to be a preferred place sadly Ive came to found the hard way the standards might not be so high after all.After my accident I was referred here for my estimate and upon arrival the place looked professional, everyone was courteous and helpful and I was out in about 20 minutes and my estimate said it would take 2 weeks approximately for my repairs, I mainly use my car to drive to and from work only and therefore I was sold on the idea of struggling for those 2 weeks perhaps 3 if they found additional damage Im not a body shop professional but as you can see by the picture the damage to my car was mainly cosmetic...My ordeal began on February 20th 2018 when I took my car in and as of today almost 2 months later Im still waiting on it to be ready.The customer service follow up is really bad to non existent, 9 out of 10 times they will either place you on hold or the person you need to speak to is not in for the day, then they always they will call you back with an update but never do I had to find out the progress of my car by checking my claim on my insurances website and seeing additional payments being made to them therefore I assumed they found additional damage but no one ever reached to me to let me know as a courtesy how much more time will the additional repairs take to be fixed.For the past two weeks Ive been calling to find out the status and Ive been told that it would be ready by Friday well you guess it both Fridays came by and my car was not ready.Again Im not a repair person or have any body shop experience, this is also my first accident in 22 years that Ive been driving but what I do have is a background in customer service and therefore Im able to identify the deficiencies or lack thereof and hope this review will help others make an informed decision....When I finally receive my car back I will make sure to post another review on the quality of the repairs again from an objective customer point of view

Ma
Review №94

I wouldnt recommend this shop, Mercury recommended this place to repair my 2016 Nissan in Nov of 2016. Danny was the person in charge of my car, it took a really long time to get my car back. Once I got the car back, I had to take it back about 3 more times bc of visible mistakes. 6 months after the car was given back to me the first time, I took my car to get its oil change and I let them know that there was a noise coming from car. After the car was inspected they asked me if I was in a major accident because PARTS Of The car were broken! I then gave the shop a second chance and took the car back(July 2017), Drummond assured it would get done correctly. Danny was no longer working at the shop. But, what upset me the most was that Drummond, the manager, admitted he noticed my car wasnt getting fix properly the first time but he allowed Danny to continue to fix my car. This second time around they pulled apart my car bc the trunk wasnt on correctly, and they found OUT they had to reorder a lot of parts again bc nothing was repaired or wasnt repaired properly. They returned my car after about a month and I still feel like my car wasnt repaired properly, my tail lights arent on correctly and its pushing the paint back. I regret taking Mercurys advice, In the future I will not bring my car HERE no matter how small of a job I need done on my car. I also will not recommend my friends, family or anyone on yelp/Google.

G
Review №95

Well they told me it was going to take 7 days they took 1 month. Crazy huh then they lost my shift piece how that happend? The guy said its going to take 2 days to order it from Acura dealers its been two weeks. I would like to tell people to go there but the only way I would is by the manager to contact me please and we can talk thanks have a great day. Finally got my shift piece thanks guys finally happy.ok now that it stared to rain my whole truck is wet please fix this is not right

ms
Review №96

The staff was especially helpful and friendly.

Ja
Review №97

As soon as I walked in denise and eve took care of me right away and were very patient and professional, april is a crucial month for me due to work and family so im looking forward to seeing my jeep soon and the out come!

Ar
Review №98

This place is the worst place to bring your car. Very bad customer service. The only reason I took my car there was because my insurance company sent me there. They are only looking to make as much money as possible! They kept saying that damage was not going to be covered through my insurance, so that they could make money from the insurance company and milk money from me as the customer! They took a whole week to have a mechanic look at my car. They wanted it to sit there because they make money by the day for having my car stored there. When I questioned their integrity the man became very hostile and said things like no matter what were going to make money ether way Its not my fault you got in an accident oh well you shouldnt have got in an accident I then requested my car be sent to another shop Pacific Ellite in Downey where the service was outstanding! Very fast and quick and the damage that A&B was trying to charge me for was actually covered by my insurance through the tests that they perform to determine if its accident related or not. So A&B lied when they said it wasnt covered! They are crooked thieves. They tried to steal my money while charging the insurance company also they took forever to transfer my car so they could be paid storage fees and they stole my spare tire right from my car! Im pretty sure they do good work but believe me they only care about money you would more likely get faster cheaper service somewhere else. If you notice a lot of the good reviews are done by family members or friends be aware of these crooked thieves. Id just go somewhere else. My experience Pacific Ellite was the best They gave me a time frame and it was done within two weeks as they stated where these guys said it would be a month maybe longer! Thieves!! They love those storage fees, lol dont be a sucker. When I stood up for myself I got insulted and my tire stolen. My rear bumper was slightly cracked on the left side when I took it in and that was not due to my accident but when I saw my car after they had it in their possession chunks of paint were taken off and it was extremely cracked all over! My 8 year old son even noticed the damage and asked what happened! My opinion they were upset that I didnt want their service and I called them out on their BS! Dont step foot in this place.They are crooked THIEVES

ve
Review №99

Good food

Sh
Review №100

1. tried to give car back before color sanded good enough.... BAD ORANGE PEEL on 3 pannels.2. painted entire side of car but not the ground effect pannel ??? didnt even try to buff it and match it ? just left a bunch of sticky tape residue for me to deal with..3. some white paint overspray on the roof? my car is black!4. just very bad QC as far as paint matching goes. IMO the entire rest of the car should have at the very least been polished/waxed some how to at least try and match ...THE GOOD - body work is good, fixed a tail light thats been giving me crap for over a year.

Information
40 Photos
100 Comments
4 Rating
  • Address:14200 San Pedro St, Los Angeles, CA 90061, United States
  • Phone:+1 310-329-7865
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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