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CARSTAR First Choice Auto Body
4368 Fountain Ave, Los Angeles, CA 90029, United States
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CARSTAR First Choice Auto Body
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Da
Review №1

I am so impressed with the work they did and the whole process from the beginning until the end. I love their service and how organized they are from renting a car to detailing your vehicle, checking your car and making sure everything works perfect. I recommend them to anyone who really is looking for excellent service and quality work. Thank you so much, you are the Best Daniela Galabova

Ra
Review №2

First Choice did a great job and in record time. Treated me very well. Very happy work the results!

Va
Review №3

I had brought my KIA FORTE to carstar because they are part of a list of auto body shops my insurance works with. I’m glad I did. I took my car in and got it back the same day. I am satisfied with the work and the fact that I was able to get it back the same day and not have to go and rent a car.

As
Review №4

Great customer service and everyone was very kind and helped in a timely manner. The gentleman that helped me with my car, took time to answer all my questions and gave me great advice.

Ka
Review №5

Took my car here to get some repairs on my front bumper through State Farm. I’ve never had a repair done through insurance and they were super patient with me when I was surprised by the amount. Excellent service, great repair, everything was easy & on time, and the car feels like they completed basic courtesy repairs as well. 10/10 highly recommend.

Ze
Review №6

10/10 fast and fabulous. Recommended to all my friends. Knowledgeable and friendly.

Br
Review №7

I was struck by a truck and my tow truck driver suggested this location for me to work on my Subaru. I had never really had to leave my car at a shop for so long(30 days) but they definitely made me feel at ease by updating me with information and staying on top of the whole process. When I received my car it looked even better than before the incident. Much appreciated CARSTAR! I will definitely keep you in mind if anyone ever needs this service.

Va
Review №8

FRIDA IS THE WORSE! I went to talk to them to tell them I needed my car fixed due to a car crash and Frida Said to come back after I got a estimate and a check so after a month I got the check and I call they didn’t answer she returned the call 3 hours later and told me to take pictures. I sent her pictures asked if I could take my car and no answer called back the next day and no answer after about the 4th call she answers and says she gotta talk to the specialist or whatever and my attorney called her the next day and she didn’t even answer her and after she finally answered she tells my attorney that I should look else where. How unprofessional!! Could’ve said that the first day I went. She doesn’t even answer so don’t waste your time here! If you’re so booked like you say SAY IT THE MOMENT YOU ANSWER

Ch
Review №9

They are quick and professional the fact they would rather have me keep my car until they have a opening and get it repaired same day or the day after was amazing and repair was great and they washed my car after super great customer service defenitly would recommend and use them again

Ka
Review №10

This was such an easy and professional experience. I was hit by another driver at the start of the year, and this was one of the suggested body shops from State Farm (the other drivers insurance). I was impressed by their kindness to me. They helped me figure out Enterprise and coordinated with them to pick me up and return the car. They were communicating with me a lot during the process. I needed some photos for insurance and they took them for me because it was in the shop. I would come back to them any time.

da
Review №11

Super quick service! & my car looks like nothing happened to it :)

Re
Review №12

Amazing! Incredibly detail-oriented, yet efficient. Turned the car around the same day. Couldnt recommend highly enough

JB
Review №13

I was involved in a minor fender bender when my car was ONLY 10 days old, the person that hit me unfortunately was distracted with his phone but anyways, I was looking around for a shop with very high standards and really good reviews . I came across First Choice Auto Body and the young lady who answered the phone couldn’t have been anymore polite and helpful ! It was amazing the level of customer service she provided, what made me seal the deal with this location was she said not to confirm anything yet through the internet for me to go down there so they can give me a better timeframe, which honesty that’s was the best thing she said, they weren’t interested in just making money but genuinely cared about my time, my car there aren’t many places left like this .My appointment was made for a few days later but she told me it would be done the same day, I dropped off my car at 930am and picked it up a little after 530pm which they close at 530 but my Uber was taking a bit longer than expected due to traffic so I immediately called her and she said no worries I will wait . 5 stars across the board on everything, I definitely recommend this shop to anyone needing some work done on their vehicle . OH!!! I almost forgot they even washed my vehicle after the hit was fixed and painted like wow ! Couldn’t have been any happier thank you guys ! I really appreciate it . :)

JV
Review №14

Receptionist and other people are very professional, friendly, accomodating and approacheable!

Be
Review №15

Great service! Highly recommend this place for repairs. Friendly staff!

Sa
Review №16

They did a great job in a timely fashion. The car looked like new and was nice and clean

Po
Review №17

This place is the best! Had my car done in a day and I couldn’t believe the work they did. My back bumper was completely smashed up and now it looks brand new. Everyone was so helpful and friendly, on top of everything. I will definitely be using this place if I ever need to again.

Lo
Review №18

They were professional and kept me updated with what’s going on. Frida was nice too 😊

Mi
Review №19

Brought car in for repairs and the car was returned looking like it was when I got it...would recommend this autoshop

in
Review №20

Very reliable group of people, they took amazing care of me and my car! Couldn’t fallen in better hands, I highly recommend them :)

Hu
Review №21

Edwin and team are solid. Ive been multiple times now and they always deliver. Would highly recommend.

Je
Review №22

The folks here do great work. If you need any collision work done right, take it here. My entire back end was smashed in and now it is like it never happened. They even took my car in and had it detailed and looking brand new when I came to pick it up. Edwin was very friendly and seems like a good honest guy. I also had some issues with my storage unit and had to have a bunch of things in my car and they didnt complain or anything. Which they probably could have! But they didnt! Wow!!

El
Review №23

I was in a minor fender bender, needed the entire bumper housing replaced. CarStar were very hands on with communication and repair. Very satisfied

St
Review №24

This place is Quiality Professional Customer Service. Frida and the owner make you feel like family. I definitely recommend this shop. 5stars!!!!!

Ha
Review №25

CARSTAR team was so helpful and able to turn this around so quickly!! Professional, accommodating and communicative. Would reccommend 100000%

Me
Review №26

This is such a quick and painless process Because everyone from the front desk to the back did an amazing job of providing high-quality professionalism and work.

Dy
Review №27

Rapid response with estimate and return of vehicle. I hope I don’t need them again but would highly recommend.

Ni
Review №28

Great experience! 10/10

BE
Review №29

Great service ever had. Staff very professionaland accomodating. Highly recommended.

Pe
Review №30

Took my 2019 crv in to be repaired from a minor accident. Im glad I chose Carstar. Carlos was a pleasure to work with and also Ricardo, both made me feel like my vehicle was in good professional hands. They gaurantee all the work, they did an excellent job thanks Carstar!! 🌟🌟🌟🌟🌟 👏👏 Thanks!!!!

Om
Review №31

They did an amazing job on my BMW

Da
Review №32

Super professional, very kind, and did amazing work on my BRZ

te
Review №33

Fixed damage from a hit and run. Vehicle looks good as new at a good price.

ve
Review №34

Repaired my frt end bumper work done excellent will return for sure

Da
Review №35

Friendly and Knowledgeable and Professional ! So helpful in taking the time to explain the issues I had regarding my Subaru !

br
Review №36

Great service, very polite Rachel, took care of everything for me I didn’t need to make not even one phone call to the insurance nor the rental company very good service I really recommend them.

Wi
Review №37

Great service and professional job im very happy 😃

Fr
Review №38

They are the best body shop in LA,PERIOD!

Ni
Review №39

Great experience! Really friendly and honest. I didn’t have an appointment and they saw me right away. They were able to buff some scratches out for me! Thank you!!!!

mo
Review №40

Really amazing I am really happy with the work they did makes me love my car even more I highly recommend this shop to anyone looking to fix their car best service

Ge
Review №41

These very are honest people. What i liked about them is that they refrained from cutting corners or pulling mickeys. Every time had an accident my insurance recommended them. Very good work and exceptional customer service. I definitely recommend. ⭐️⭐️⭐️⭐️⭐️⭐️

Za
Review №42

Amazing customer service and great quality work. I got into an accident about a month ago and came in here after searching for a trustworthy body shop in the area. Let me tell you, these people are amazing. They are so easy to work with, Frida helped me out through every step of the way so patiently. Shes amazing!. I was very stressed out from my insurance company and they took it upon themselves to do everything and kept me updated every step of the way. My car was a mess but after picking it up from the repair, it looks like a new car once again. I have been referring my friends and family to them ever since. 5 stars all the way!

An
Review №43

Great dealership. Ask for Konstantin when you visit - he will hook it up! Very professional, up front with the best pricing, no negotiating, just got the deal done and offered the best price out of all the dealerships I called.

Jo
Review №44

Very helpful, thorough and convenient!

Ar
Review №45

Great team and professional work.

El
Review №46

Five stars all the way. I’ve worked with this shop both in business and personally. Each time they have been extremely professional, personable and they never cut corners. They will do the job 100%.

Im
Review №47

Would not take my car anywhere else for bodywork.

Sa
Review №48

My car looked perfect after they were done. They are polite & easy to work with. They even delt with my insurance that was confusing me.

ca
Review №49

Great clean work very honest took my 2015 BMW look amazing must cheack this place .

Ju
Review №50

It is a place of expensive cars BMW Mercedes very good service

Information
57 Photos
50 Comments
4.8 Rating
  • Address:4368 Fountain Ave, Los Angeles, CA 90029, United States
  • Site:http://firstchoiceautola.com/
  • Phone:+1 323-669-0931
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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