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Vermont Auto Body
938 S Vermont Ave, Los Angeles, CA 90006, United States
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Vermont Auto Body
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Ca
Review №1

Wonderful work. Phenomenal value. Amazing customer service. This place is a Godsend. I went to 8… yes, 8 different auto shops to get estimates and Sandy was the only person who took the time to explain what she would be doing, why it would cost that much, and gave me all my options (even if they didn’t suit her personally). They were the only shop that took me and my situation into consideration when helping me. So of course I took my car there, and they proceeded to go over and beyond what they promised. So incredibly thankful for this shop, and they now have a lifer-customer (let’s just hope I don’t have to use them too much 😂).

An
Review №2

I had an amazing experience at Vermont Auto Collision thanks to Josie. I usually like to go with businesses who have good Yelp reviews and I couldnt agree with them more about this body shop. From the first call Josie was very attentive and helped me every step of the way to make it a smooth process. Thank you Josie and Vermont Auto Body for your professionalism and customer service!

JL
Review №3

I really considered this above and beyond service. The team had great customer service, super relaxed, and offered me a cool beveraged drink while I waited. I came back in 2 days and my car looked brand new (from the area that was damaged)! The prices were fair and I respect that!I was recommended this place and they did not disappoint. I would recommend too!

Ir
Review №4

Fast and professional are the first two words that come to mind. Being able to track the tow truck, receive texts on the ETA, and have AAA set the whole thing up made everything very easy. The driver was courteous and professional. Im impressed!

Ka
Review №5

I recently went to this shop to fix my car. The office was so helpful and kind. I am so glad I found this shop.😊 My car was involved in a very bad accident this month and I had no idea how to deal with the insurance process. Sandy and her office staff took the time to walk me through the entire thing and answered all the questions that I had without getting annoyed like other shops tend to do. The work they did on my car was excellent, honestly it’s like the accident never happened. I have found my go to shop for life. Thank you so much VERMONT BODY SHOP for the great experience.

Re
Review №6

The process was smooth. Overall satisfactory work. Car looks like new one. You cannot find where the paint job is done. Great service with lifetime guarantee.

Em
Review №7

I have come to Bumper Doc San-tee for several things including bumper body work and windshield repair. I have found the pricing here to be extremely affordable and the customer service to be outstanding. Brandon is the best.

Wi
Review №8

My car was kicked by some crazy dude who ended up in mental court and Lee was so helpful in so many ways with getting my car fixed. My insurance refused (farmers, had the plan for 20+ years ) to pay for original new parts and Lee helped me negotiate to get the new original part to get it done. I highly recommend anyone in this area. Highly. Its really tough to find a good and honest body shops these days and this is a treat.

Bo
Review №9

This is my second experience with Vermont Auto Body. I can not say enough about Sandy & Josie, they truly care about customer satisfaction. Sandy helped arrange a rental for my daughter while her car was in, worked with my insurance company and kept me up to date on the status of the repairs. Sandy and her team are a pleasure to deal with, I highly recommend them!!

No
Review №10

WONDERFUL service and very personable! It is breath of fresh air to be able to speak with an auto body shop and get real answers for price options and a car that comes back looking like new! I highly recommend Vermont Auto Body Shop.

Ro
Review №11

Robert invited me down to take a look at my dent, and for no charge he used a suction cup to fix 90% of the dent on the spot. Im going to keep it like that and save $1k that it would take to do the full repair. Thank you Robert!! I finally have a local auto body shop I can go to.

Sh
Review №12

Vitaly and his staff do an awesome job. I brought in my car after a collision, and he saw to it that the car was made to look as good as new. He took care of everything from dealing with insurance, to arranging a loaner car for me. I could not be happier. I highly recommend Vermont Auto Body Shop!

Ch
Review №13

Awesom service here, just had my BMW wheels repaired here, they did a excellent job, including the detail. Their customer service is great,they are patient and treated me so kindly and gave me great deal. Definitely will be my first choice in the future!

Ma
Review №14

This place is the best. The work that is completed is top notch and the customer service is excellent. If you have the unfortunate need to bring your car there or you want them to detail your car, you are in good hands. Thanks to Tal, and the rest of the team.

Je
Review №15

This place is rated so highly for a reason.They do quality work, and are friendly and professional. I would (and have) trusted them with my most expensive possession, and they never disappoint.

Ma
Review №16

The best customer service experience i ever had in any industry. They were true to their price and were able to ensure i didnt endure any inconvenience.

Br
Review №17

Came here to see if I could get my car fixed. A lady approached me and began to question me and I asked if she worked there. I guess it went downhill from there. As I explained what I needed done and how I wanted to pay for it she told me it doesnt work like that & this went for everything that I mentioned doing. The lady was very dismissive and repeatedly told me well the accident was your fault. Mind you she wasnt even there to know how the accident happened lol. Ended up going to another place and the man flat out told me the price, didnt question me or make me feel like I had to do what he told me.Update:— No it was definitely your shop, I know exactly what I am talking about & where I was. No reason to try and save face because it happened.

Ke
Review №18

I cant say enough about the level of service and their commitment to excellence as its first rate at Vermont Auto Body Shop. Vitaly and his team genuinely care and take pride in their work. With such attention to detail, honest opinions, and customer service.

Sa
Review №19

We were visiting from out of town and needed some last-minute help. After being told no over the phone by six other places, Vermont told us to stop on by. The staff were extremely friendly and accommodating. They spent a good deal of time with my wife and me (we brought by a used car were thinking about buying and needed some advice on) and confirmed my concerns about the car. It wouldve been very easy to take advantage of us in our situation, and twice these folks turned down my offer to pay them for their time. That says a lot about the honesty and integrity they must have in running their business! Thank you again for taking the time to meet with us.

De
Review №20

My car looks like new and works really well after fixing. Quality service in a timely manner. Thanks.

Je
Review №21

I have been a repeat customer over the years and each time I have been delighted with the outcome. Excellent service and great attention to detail.

Mi
Review №22

Vermont Auto Body Shop has earned a customer for LIFE. Everyone here is so friendly and they are truly committed to customer service.

Le
Review №23

Its very hard to find honest mechanics these days...Claudio is a rear breed..gives you the best advice...on what needs to be done..whats worth doing..because of cost etc..thanks Claudio.

Jo
Review №24

Very horrible over priced place! They try to work the insurance companies into over priced labor and over priced parts. They also did a horrible job on my car.

Ma
Review №25

Sandy and Josie are the best! Just think of it as leaving your car to a really good friend who owns a bodyshop. I kid you not...this is the only reason I only come here and recommend this bodyshop to all of my friends, coworkers and family. If you are looking for a trustworthy bodyshop look no more, at least give them a call and youll know what im talking about.But really its too bad its a bodyshop and not a store or a shop where I could go more often rather than going every time I get my car wrecked or fixed which doesnt happen too often.

PR
Review №26

Worst customer service I’ve ever received ... did not greet me acted like it was too much of a hastle to talk to me

Fr
Review №27

Bed experience,The person for estimate is very rude and incompetent.

Je
Review №28

No worries they handled all my collision concerns!

de
Review №29

Excellent people

Ro
Review №30

Great work and service

Ma
Review №31

The service is very pleasant, they listen to you and clear up any questions.

Jo
Review №32

The owner is friendly and the price is good.

pe
Review №33

This is a long-loved workshop

Information
5 Photos
33 Comments
3.9 Rating
  • Address:938 S Vermont Ave, Los Angeles, CA 90006, United States
  • Phone:+1 213-387-6846
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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