Ive known Paul since I was a kid. He has always been nice and extremely helpful and knowledgeable. If he doesnt have it he almost always knows a way to get what you need. Highly recommend.

Paul was willing to put a can of freon in my Toyota for a nominal fee. Im grateful to be cool 😎 again.Thanks 😊 Paula

They take care of me like Im a daughter there. Every time I go in, the owner greets me with a smile and teaches me how to make the repairs I need on my own. Great prices, fast service, expert help behind the counter.The dad jokes are amazing and free of charge!

New 5 Auto is Livonia Mis last independent professional auto parts store.Paul is willing to find all the hard to find parts for modern day and classic cars.You cannot beat his years of experience which you cannot find at the chain stores.If you want to feel like family and be greeted with a smile and not rushed when talking about your vehicle needs...Paul is your guy.

If you need an older part, or a really knowledgeable counter man, you need to discover the best kept secret in Livonia. Paul is a veteran of racing and cars and has all the contacts to get you the best parts at discount prices. I have been going here for a few years and he is such a professional that he will suggest a lower priced part that is better than a brand named part. One of the best around. Give him a try!

This local gem is top notch. Paul, who’s the owner is very passionate and will help in any way possible. Not only does Paul have almost everything you’ll need for your car, but he will also assist you in any light mechanic work he can handle. Go here to save time and money!

Great place. If you are tired of condescending counter help this is the place to go. It’s a locally owned small business where you get to deal with the owner directly. He is very knowledgeable and very helpful. Old school auto parts at its best. Can’t say anything bad about the place. You will have a good experience with and honest hardworking small business.

Excellent service. Owner is very knowledgeable on all makes and models of autos. Great place to buy all your auto parts in Livonia.

What a helpful person the owner was to me. He installed my windshield wipers for free and his price was competitive. He told me I did not have to change my oil every 3000miles and that even the book shows 6000 to 7000 miles. Very grateful for his assistance.

You will find the owner not only to be the most knowledgeable person on auto parts but has the ear and care for the people he serves. I would never do any of my auto parts needs except through New 5 Auto.I have not only found a friend through Paul over the last 30 years but a man who I would do anything to help his fellow man and Community that he serves.I am going to miss you my friend but promise to visit when in town.

Paul the owner is an amazing wealth of information, very helpful and friendly. If it is a complex part for an old car or something simple for a newer car, he can help, so be sure to stop in. Highly recommended!

This auto parts store is the best. If Paul doesnt have the part you need, he will get it quickly. And if you need help, Paul will help you -- and he is very good -- he knows how to do a lot of things. Oh, and his prices are very reasonable, even low. And Paul wont try to sell you something that you dont need -- hell help you figure out what you need.

Great place. However, as an after hours wrencher, I wish they were open past 6..

Paul is very knowledgeable and always double checks part numbers.

Paul the owner was of great help in replacing my battery, and got me a larger one that would fit my van. He even lent me tools to do the job. A wealth of knowledge and has many common and custom parts for any vehicle you might have. Definitely stop by for all your automotive needs!

Paul admitted to running his business for the joy of it, and it shows. I may have only started with wiper blades and silicone gasket maker, but Ill be back for more. Keep up the good work, Paul!

I have been going to New-5 Auto parts for over thirty years. Paul sells good quality parts at a reasonable price. For example, my wife took her car to the dealer for an oil change. She needed a new air filter which they offered to sell her for 39.95. I went to Paul and the same filter was 12.95.I had to install it myself, but had I not known how, Paul would have done a tutorial. Paul is extremely knowledgable and asks all the right questions to make sure his customers get the right part for their car and situation--sometimes a more expensive option is a good choice if the customer plans to keep a car for a long time, but sometimes an option is only more expensive because it is heavily advertised. Paul knows the difference. He will replace windshield wipers and check a battery to see if it will still hold a charge. Paul does all this with a smile and good humor. I even purchase items like windshield washer and anti-freeze from New-5. I am sure they are cheaper at large discount stores, but it is worth the small difference in price to insure that Paul is there when I need a part or advice that the other stores cant or wont provide. If you live in, or drive through, the Livonia area, there is no better option for auto parts or advice than New-5 Auto.

A knowledgeable parts man is worth his weight in gold, and Paul is that guy. Turn brake rotors? Can do - in house! Windshield wiper refills? Got it, and will show you the right way to do it. Cant buy refills anymore at big box stores, but you can at New-5. Dont bother with auto parts websites; go to New-5 and support a local business, and experience great customer service!

Ive known Paul for almost 30 yrs., and he has always been attentive and accommodating to customer service, and competitive with prices. Someonewho owns and operates their own business puts their name and integrity on theline with each transaction and has a vested interest in doing it right the first time.Contrast that with an $8/hr. clerk at the chain retail outfits and the differenceis obvious. The independent businesses in our communities need and deserveour support.

What a delightful place and a very knowledgeable, happy owner! After reading other reviews, I couldnt pass up having Paul take a look at my (simple) problem, and Im glad I did. He took care of the fix with ease. Great pricing, very professional, and definitely a part of the community. Im glad to support the last independent!

My parents have owned and operated New-5 Auto Parts located in Livonia for over a third of a century! This business serves the greater metro-Detroit area by supplying replacement parts for all vehicle types. My dad, Paul, gives thorough, honest advice. He is always willing to go the extra mile for his customers. His commitment to making sure his patrons receive the very best service and products is unmatched. An experience like this can only be found at a family-owned and operated small business like New-5 Auto Parts.

I have gone to New-5 Auto Parts for years. The store is an old fashion auto parts store and not your ordinary chain auto parts store. Paul appreciates his customers and knows many by name. He is always helpful and makes certain you get the correct part, makes suggestions, and provides helpful advise in a way you will understand. If the store does not stock what you need, Paul will get what you need. Recommended.

Ive been dealing with New-5 auto parts for over 20 years and have always been happy with the service and prices. Paul has always been very helpful and courteous. He takes the extra time to make sure that the customer is happy with their order and gives advice if asked. He will also recommend qualified people to do the job if the customer wishes. Overall, its been a pleasure doing business with New-5 auto parts and dealing with Paul.

Paul at New 5 Auto Parts makes buying auto parts as fun as it can be. Ive had considerable problems with my old truck. its because of his knowledge, personality, and personalized dedication to his work, that I continue to go back to his reliable storefront right off of Newburgh and 5-mile in Livonia. I have and will recommend Paul & New 5 Auto parts to anybody who is in need of any automotive need.

The only place to buy auto parts. More than fair prices. Paul is so knowledgeable and helpful, nothing beats a 1 on 1. I have been going there for years and sharedmy great experiences with family and friends. Everyone agrees to support the privately owned stores!

1. Awesome Name: New-5 is both cutting edge and perfectly descriptive of the location2. Great Help: Paul is very knowledgeable, does a great job of listening and providing solutions3. The Smell: It smells the way an auto parts store should, a combo of oil, rubber and elbow grease

I own cars ranging from 1916 to the present. Other places I have gone to from parts either dismiss me or give me the deer in the headlights look when I ask questions like How do I hook up a nine inch rear axle to the back of a C4 transmission? Paul knows and he can find the correct U-joint to match things up.Its good to work with a fellow car owner because he often suggests cost effective solutions. Rather than replacing a part, he can advise you if a repair module is available so that you dont replace the whole thing.My wife likes coming to his store because he would rather come out and look at her car to guarantee shes buying the correct windshield wipers.

Been a customer of Pauls for over 30 years. Extremely knowledgeable and super friendly. Will go to any length to help you get what you need. Always exceeds expectations and no reason to go anywhere else.

Dont let the owners chiseled good looks and boyhood charm fool you, Hes quite the auto parts professional. After he set our dogs broken leg, he sold us the hard-to-locate alternator for our vehicle. He even offered to lend us the required tools to do the job, but we declined. His staff of trained professionals are always willing to go the extra mile to help you. High quality, fair pricing, and a good liquor store a few steps away, always keeps me going back.Bless you New 5 Auto.

This is by far the best auto parts store around. The owner is extremely knowledgable and always gives you the best prices around. He gives excellent instructions that are very easy to apply to any range of repairs or improvements to your car. He has multiple times even come out into the parking lot as long as he didnt have another customer to deal with and help me work on my car right there outside of his store. I cannot say enough good things about this store or his owner and it is always nice to support a local small business with genuine customer service.

New-5 Auto Parts in Livonia is truely the best neighborhood auto parts store around. Not only does Paul have 30+ years of experience in the industry, but his interest in making sure you have exactly what you need, so that you dont have to continue to search for parts, has made his reputation what it is today. Every interaction with New-5 Auto Parts has been a positive one, and the promptness in finding reliable parts in a fast manner is paramount in keeping customers coming back...including me! The personal interaction with his customers is what sets this business apart from others. Give them a try - youll be back!

I have known Paul at New-5 Auto parts since the day he opened the store. He is the most knowledgeable parts guy you will ever meet, and always goes the extra mile to make sure you have the right parts for your vehicle. His customer service is better than any place else.

This is by far the best auto parts store in the area. Paul, the owner, is extremely knowledgeable and always goes above and beyond to help. Ive been a customer of Pauls since I was a teenager (30 years ago). After all this time, I still only trust Paul. He makes shopping for auto parts and DIY auto repairs a fun experience!

I had a simple repair required on my vehicle, but I was 5 weeks post surgery and unable to complete it. Paul came outside and climbed under my Jeep and fixed it for me. Awesome guy, great customer service. Great to see privately owned stores still around. Support small business.

I have been buying auto parts from New 5 for I dont know how long! Paul has always been helpful in finding even the parts that are out of circulation. And, you gotta love his humor. Thank you Paul and Patti for being an anchor point in the Livonia community. Bill-

I was searching for an auto parts store in Livonia and a person at my work told me about New-5 Auto Parts in Livonia. Wow, from the first time you meet the owner, you are welcomed into the store like you are a regular. Very refreshing. You will never get that in a corporate store. Professional, warm and they care! Thank you for being part of the community!

Simply the best local parts store. Paul is an asset to the community. Knowledgeable, trustworthy, & helpful. If you need something he doesnt have, hell get it - quickly.New 5 Auto makes supporting local businesses easy.

Ive been shopping at New 5 for about 15 years. As long as you can stand Pauls sense of humor you wont find better customer service. This is a true local store with an actual interest in giving their customers personal service with a smile. If they dont stock it theyll get it for you fast. Paul routinely lends tools to my father with no questions asked. If you have a question Paul has the answer even if it means costing him a sale. Even if I find a better price I wont buy parts anywhere else.

I have gone here and been helped with all my auto part and supply needs. This is a family run business and will always be number one in my book. I dont bother to check prices anymore. They are always the best here.

Paul is great! He knows what hes talking about when it comes to cars. He let me borrow his tools to remove my tail light to replace a bulb. GREAT CUSTOMER SERVICE!!!

I have only gone to New-5 Auto one time, but will always go back. For auto-parts, they are the most reasonable prices around, Paul (the owner) is an expert, and only gives honest advice. I know nothing about cars and feel very comfortable in the hands of Paul at New-5 Auto.

Awesome auto parts store. Its nice to see private owners in business instead of the big box stores that dont have the parts you need. Paul was a great help and youll get a friendly smile also. Lets see the chain store do that!

You know nothing he knows everything shut your mouth and listen, such a condescending person. Will never shop here again

Was a little hesitant going to new-5 auto at first but I found their prices are cheaper or the same as the big auto part stores. Plus Paul is so knowledgeable about anything you may need to know about your vehicle. He will take the time and explain to you what you need to do, even if you call him on the phone while your working on you vehicle. I never go anywhere else now. They have a huge selection of parts and if he doesnt have it, hell get it to you soon!

Paul was helping another gentleman who had a large auto parts order by putting the wiper blades hed bought into the wiper arms (Id never before seen this level of service anywhere) but he did look up and acknowledge me and the other man I had walked in with a huge smile.When hed completed that transaction he turned to the man, who was next in line. They had a friendly chat as the man only wanted to return several items that it turned out he didnt need.Paul was able to recommend to me that I buy both a 15 and 20 amp fuse to hopefully correct my cigarette lighter problem (needed to charge our smart phones. For an .85 cent item this would definitely save me another whole trip and I appreciated it a lot. What a great guy. I love having this local Livonia auto parts store located right down the road from my house.

The owner Paul is a car guy through and through. Very knowledgeable, helpful and friendly. Definitely someplace to stop by if youre looking to fix up your ride, or chat with like minded folks.

Paul is very helpful and if he doesnt have the part his wholesale warehouse is just down the road. Way better than the major car part stores.

Come here for your auto parts needs, youll have a good time. Paul is very knowledgable, and more importantly has an awesome sense of humor. Prices are excellent as well.

Paul is the best. If he cannot get it for you he will tell you where to find it.

Ive used New-5 Auto Parts in Livonia on several occasion and have had a tremendously positive experience with the quality of service and how extremely helpful they have been to me with their wealth of knowledge. They goes above and beyond for their customers. I recommend this store to all my friends.

I have been going to new five auto parts in Livonia for over 30 years. Paul ALWAYS has the lowest prices and is extremly knowledgeable. He never sells me anything i dont really need. His advice alone is worth the trip. Many times he has come out into the parking lot to help me work on my car. Check him out, you will keep going back. I rate him a 3 because they wont let me rate him any higher.

I and my family have been going to Paul at New 5 Auto for over 20 years. Pauls knowledge and advice has helped me maintain a family of vehicles saving me time and money. This is the best auto parts store in Livonia and the type of small business that you love going to. I would and do recommend New 5 Auto to everyone.Doug Garber

In the vicinity, there is no other place I would go for parts I need. I will even go a little out of my way to come here. The staff (Paul) is ridiculously knowledgeable and helpful. I can confidently go in knowing I wont feel like an idiot. Which is great when youre like me and never know exactly what youre looking for. They always get me set straight and on my way.

New-Five Auto is the best auto parts store in Livonia and all over. They are very nice and go out of their way to help you. Highly recommended people to deal with

This is the best Auto parts store not only in Livonia probably in the state of Michigan. Paul the owner bends over backwards for his customers. He keeps his prices down and will not sell you something just to sell it like allot of other auto parts stores. I had a battery on my truck i thought was bad. Paul checked it out cleaned the terminals and the battery is still working and that was 2 years ago. When ever i bring my son in to New-5 Auto with me Paul is always giving him stickers. If you have any questions about your car Paul will do his best to help you. He has even taken and done ride a longs with me to help me figure problems out. This store provides a great deal to the community in many ways.

Want that old fashioned feeling of getting what you paid for and not feeling like you got ripped off? Then New-5 auto parts is the place. Paul Bacigal (owner) is a breath of fresh air in the auto parts business. He helps solve your auto problems while keeping your financial woes in mind. While it seems that the common trend in the auto part business is to rip off unsuspecting customers, Paul is an honest and quality business man who values his customers. I went to New-5 when my brake line went out on my truck on a Sunday. Even though Paul was busy with his family, he took time out to get me the parts I needed while also helping me put them on. I recommend anyone in the greater Livonia area to take the time to visit Paul and New-5 auto parts to address any problems with your vehicles. Even if it is farther than the other local chain auto parts stores, you will not be disappointed with the quality and atmosphere of New-5.

For Auto Parts near Livonia New-Five is your only stop. Paul is like a autos pharmacist, more than happy to answer all questions and provide you with the best price possible. I drive 25 minutes from Dearborn to take all my business here. I do recommend this store to everyone i know.

Such a helpful place to go. The owner always the questions to my issues and is such a friendly guy. The best place to go to buy auto parts in Livonia and the surrounding areas.

I have been purchasing auto parts from New-5 Auto Parts for well over 20 years. It is convently located very near me in Livonia, Michigan. Paul is always very knowledgeable, very helpful, and is the first person I call... especailly when I am in a jam. He typically recommends the easier way of getting the job done. Not many auto parts stores left like this anymore! Im very glad to deal with someone that knows which end of the wrench to turn!

Phenomenal, personable, honest, and knowledgeable are just a few of the adjectives to describe Paul with his business and customers at New-5 Auto. It is well worth the drive and your time to consult with Paul.

New-5 Auto is great! Personal service and always the right part. Glad to have a privately owned business so close to home!

Efficient, comprehensive, and reasonably priced. Exactly what an auto parts store ought to be. Great guy running the place.

I strongly recommend New-5 Auto Parts, especially way over and above the Chain Stores. Paul, the owner is very knowlegable and is a wealth of information when it comes to the tricks of the trade.....His prices are fair, the chain stores wanted $129 for my needed part,Pauls price was $115.....He even showed me examples of the failed part and told me what to look for, also the proper method of installation.I have become a regular and satisfied customer of New-5....

I try to get anything automotive related here that I can. Its the kind of place you dont find anymore, Paul will learn your name and can get you any part you desire. He gives sound advice on car repair and the best service for auto parts. He has a classic car club that meets there so sometimes you get a car show too a bonus.Forget Oreillys/Advanced/whatever unless youre looking for a specific brand of oil (Paul stocks Kendall, which is good stuff), this store -tucked into a corner behind Bo-Rics in Livonia for the last 25 years- is the best for fixing your own car.

Best auto parts store around, been in Livonia for many years, they can get whatever you need at an honest price.

We have been going to New 5 Auto in Livonia for 25 years. The owner Paul is friendly and knowledgeable and is always willing to go the extra mile for his customers. If he doesnt have what you need, which is rare, he will get it for you! We wouldnt go any place else!

Outstanding service nothing but A+ always

Awesome service from the owner, makes you feel like your the only customer!

Paul is great! My dad always bought his parts from him until he passed away in 2005. I will continue to buy parts from him. He can always get you what you need!

They are very helpful,and he has mechanical experience and will talk to you and even help you find what is wrong with your car if youre not sure.he knows about old&new cars and will order anything you want. My whole family has going there for years. He can even get custom&hi-po parts. He has experience the other big chain stores dont have,they hire kids to do a mans job.

New-5 Auto Parts is an old time full service auto parts.Unlike the Modern Pimp Boys auto parts they actually know cars.They will give you multiple choices if availible and will do their best to obtain that hard to find part.They are very friendly which makes it a pleasure to shop there.Please shop with them as this kind of store is very rare these days.One of Livonia s finest auto parts stores.

Knowledgeable staff and parts for any car

I knew Paul when he worked at Eastern auto parts in Dearborn over 40 years ago. Starting out as an auto mechanic then I actually learned a lot from Paul. Not only about auto parts but most of all about customer service. Paul was the most patiant and helpdul person I ever met. I lost contact since then till I went into new 5 and recognized him. Did not change a bit. Still the caring go out of his way parts man I once admired. I live in South Lyon and it is worth the extra drive to deal with someone that knows what he is talking about and cares for his customers. Charlie

We have been using Paul and New-5 Auto in Livonia since 2004 for all our auto needs. We found out about Paul through a coworker who also uses him for his truck parts. Back in 2004 we inherited our brothers 1972 Plymouth Duster and needed a lot of parts and expertise. Paul was there all the way to help us out. Needless to say without Paul and New-5 Auto in Livonia, this car would still be sitting! Thanks again Paul!

Paul is ready to help you any way he can.

Paul is the best, knowledgeable,helpful and always with a smile. Best Auto parts store in the tri-county area.

New-5 Auto is the best place to go for any of your auto accessories. The personal service is great.

This is the worse auto parts store in all of Michigan maybe the world. I went to ask for help and the owner was to busy in the back drinking a beer after waiting for 10 min for him to come up to the counter he gave me a dirty look like what was i doing in his store. Either way when he talked to me he was rude and not helpful at all I will tell everyone i know not to go here unless you wanted to be treated badly!

Best auto parts store on the plant... Beer is always cold 😉

I remember the first time my dad took me to new five auto it was 1982 30 years ago Paul gave me stickers, ever since me and my dad ed shop at new five auto in 1995 paul hired me to work there the best boss in the world, allways goes out of his way to help his customers, he always finds that hard to find part the others wont be bothered with, he will install your wipers for you while you wait, he has a degree in wiperoligy, he went to the IWU, ask he to show you his degree!!

Paul will give you the alternatives, good better bestIf he does not have have what your looking for he can get itA+++ customer service

Been going there 35 years, alway great service and parts.

What a wonderful local business!

I LOVE the fact that you show pictures of the area.

The best auto parts store in the world

Been doing business with them or more than 20 years

Paul the owner is a great guy to go to for any kind of auto problem - he will run diagnostics on your car for free, reset the check engine light and help diagnose what could be the problem

Paul explained in detail how to fix my car problem.

Ive been going to New-5 since 1983. Back then, Id ride my bike to get parts for my first car. Whenever I have a question or need a part, Paul is the first person I call. Ive had a lot of lousy cars over the years, but I cant complain because Ive had lots of opportunities to go to New-5.

Best Customer Service in the business

Knowledgeable and friendly

Best in town!!!!