user
NAPA Auto Parts Livonia
20340 Farmington Rd, Livonia, MI 48152, United States
Appearance
NAPA Auto Parts Livonia
Comments
A.
Review №1

Excellent customer service and care. The employees make sure you have what you need before you leave. Very Nice accommodating auto parts store. 5 ⭐

Ry
Review №2

I did the Easter egg hunt looking for some wheel studs. Hit all the branded stores and NAPA 4 out of the 5. Better than everyone else today👍🏿

Gr
Review №3

Old school auto parts. Not kids on computers guessing

Mi
Review №4

They have a decent selection of truck parts

Zi
Review №5

Mike and Tristan are hands down the best with customer service, thank you!!!

Jo
Review №6

Bought a 373 gear paid cash they swore it was the right one come back the next day to return it and they said they would only refund the money on a card the manager was rude and so was the worker helping me this Napa will never see another dime from me or my company

Br
Review №7

The LiL Store, always there when you need that last ingredient for your holiday supper and while there check out all there premium selections of Liquor/Craft Beer

Le
Review №8

How was NAPA? Bad, really bad. I had to get wiper blades three times before they finally got a pair to fit. Cant even imagine how they would do with a real part.

An
Review №9

Good customer service here.

Sp
Review №10

I love NAPA... They are just the best people, good prices, excellent service. They never let you down.

Do
Review №11

They have the parts you need

Jo
Review №12

Clean store.

Jo
Review №13

Nothing beats and old school parts store that has access to parts that the big box stores simply dont have. These are actually parts guys who have been doing this for a long time, and know their parts. They understand the auto service business and go out of their way to research and help you find what you are looking for. What you will get here is great team of pros lead by Nate who is fantastic! They will go out of their way for you. They also sell only high quality parts. If you want a quality part for a good price, and someone to deal with who is working with you, then you want to visit Nate and his guys at Napa. If you want some kid who knows nothing about auto parts or the auto service business, or if you want the absolute cheapest, no name, low quality part you can find, then skip this place and find one of those Orange or Green stores out there. These guys at Napa are the real deal. They are pros. They know the business. As someone who works in the service industry and buys a lot of parts, these are the guys I go to. I know that I can trust them in providing the highest quality part at a very good price, and I am always confident that I am going to get the the correct part and dont have to worry about it failing or its quality.

ky
Review №14

Great store and extremely friendly staff, went in looking for an O-ring and the man at the counter said that the part was discontinued, he then pointed me in the direction of a local place that makes O-rings where I was able to find exactly what I was looking for. This is the way all parts stores should be, friendly and knowledgeable!

br
Review №15

Ordered a tool paid for the tool get. There the guy delets my order then wants to charge me again just to find out that. They messed up and charged me twice already and they wouldnt make it right so. Left with out the tool and went elsewhere to get the same tool for cheaper now I have to dispute the charges and play the waiting game 😡😡😡

Da
Review №16

Friendly polite helpful employees. And competitive prices. And, they actually know what they stock.....unlike autozone.

Ch
Review №17

Guaranteed to be overpriced and make you wait at least 3 days for your parts. Be prepared to wait at the front counter because they are busy here... not overly impressed

Br
Review №18

Good people good selection of parts

Mi
Review №19

Friendly and knowledgeable staff, great selection of parts!

Mo
Review №20

Mike saved me so much time by finding the right part one time and tristian explained to me how and what tools I would need to install it thank you guys for saving me from a 1200 dollar bill

Ja
Review №21

Guy was super helpful and got me the stuff I needed for my brake job

Tr
Review №22

Great parts store always has what I need in stock or by the next day.

Du
Review №23

Always easy to get in and out and get what I need. The salesmen always know how to help.

ma
Review №24

Fast service, very reasonable prices and they get the right part

t
Review №25

Good service, helpful staff, Quality Parts!!Would,use in the future.

An
Review №26

Friendly staff, lended me tools to install new battery in parking lot, helped me get a 20% discount by telling me about promotion

Ja
Review №27

Guy at the counter didnt know anything. Thankfully he had back up...

Sp
Review №28

Great people, great service, excellent products. NAPA rules!

Je
Review №29

Store had exactly what I needed, when no ine else did.

Ty
Review №30

They sell car parts, and have good staff

La
Review №31

Limited stock.

Sc
Review №32

Quick and helpful service.

Cy
Review №33

Good parts good service!

Lo
Review №34

Helping staff, kudos to them

Do
Review №35

Better quality parts.

Be
Review №36

I was treated like family. Thank you

Da
Review №37

Great guys

Ed
Review №38

Poor costumer service

Ad
Review №39

Good vibes

Mo
Review №40

Excellent service

sa
Review №41

Good parts

li
Review №42

Worst managementif ever try to work there !!!!!!!!

Mi
Review №43

Did not help

Bl
Review №44

I like to buy my parts, because they are of good quality, good price, and excellent service.

Information
48 Photos
44 Comments
4 Rating
  • Address:20340 Farmington Rd, Livonia, MI 48152, United States
  • Site:https://napaonline.com/mi/livonia/genuine-parts/store/27407?cid=pl_yext_jobber_TechAutoSupply_27407
  • Phone:+1 248-478-2224
Categories
  • Auto parts store
  • Motorcycle parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
Similar organizations