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Libertyville Chevrolet Service Department
1001 S Milwaukee Ave, Libertyville, IL 60048, United States
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Libertyville Chevrolet Service Department
Comments
Ca
Review №1

Jesse Matos was very helpful, we called in advance to test drive and he had the car out there and waiting for us. The whole process was fast and painless. I definitely recommend him and Libertyville Chevy when your looking for your next new car!!

Pa
Review №2

Great service.

Jo
Review №3

Jesse Matos was extremely knowledgeable during our car buyhing experience and i would definitely recommend him if you are ever in the market for a new Chevy!

Sh
Review №4

I had multiple issue with my car after not even owning car 6 months I attempted to speak with the service manager and sales manager neither would get on the phone to speak with me or return my call. The only reason I’m rating 1 star is because of the service technician if it wasn’t for Manny I would not have got part of the issue resolved and still today I have not heard one thing from either managers POOR Customer Service on management part they completely brushed me off as if I haven’t been a good customer but you better believe chances of me doing anymore business with this dealership or recommending them is slim to none. I must say I am completely disappointed!!!

Lo
Review №5

I brought in an internet printout of the car I wanted with sale price of $12,488. After test drive I said ok and sales person went and got my offer the new price out the door was $19,000?????? Unbelievable its very obvious I am not a wealthy person, Im a single mom living with one child. I was disgusted. They got one star because I stuck it out and got them back down to the correct price without all their add-ons.

Ch
Review №6

I cannot believe the business practice of this place! We had found a vehicle through Chase that was at this location. My husband made an appointment with Jessica to test drive the car. We were on the way there when Jessica called to see where we were. We were 10 minutes away. When we got there, Jessica was unavailable so a young man was going to help us. We handed him the paper for the car we were supposed to see. He proceeded to say he was 95% sure that car was sold that day. WHAT!??!? We were called 10 minutes before to see if we were going to come in to test drive the car. He said he would check with his boss, but did we want to walk around and look for the car? Its October and cold and we know what we want, so no, we dont want to walk around. We are then definitively told that car was sold about 45 minutes ago. As we are about to walk out, I decided I wanted to talk to Jessica. After about 10 minutes of waiting we were told that she had just left for the day!!! Then someone who sees how upset we are proceeds to take our paperwork and told us the car was sold that morning! What a crock of bait and switch. I would NEVER give my business to a place like this. Crooks and liars.

Ra
Review №7

After my girl was in an accident that totaled her previous car, we decided that once she was able to start driving again we wanted to get her into an SUV that would be good in the snow and she felt comfortable in. After looking for a few weeks we decided to go to libertyville Chevy and Jesse matos helped us look at cars that fit exactly what we wanted. AWD, new, sporty looking and something she felt comfortable in. He made the process very easy by giving us the best option he believe fit our criteria at our preferred price point. We walked in that morning and by that afternoon we walked out with a new 2020 blazer equipped with the all wheel drive that we needed. THANKS JESSE

Ha
Review №8

Libertyville Chevrolet is amazing! My wife and I purchased a certified pre-owned vehicle December 31st. The team of Jorge Hernandez, Jerry Spanier, and Gregg Stoll made sure we were 100% satisfied with our buying experience from the moment we walked in the door. I can tell you, with confidence, I wouldnt hesitate buying from them again. Thanks guys!

Ca
Review №9

Raymond Magic Man Sullivan helped me out so much. He was wonderful and went out of his way to put me into a really nice vehicle. He is professional and courteous and is a really nice man overall. I would definitely recommend this business to anyone that is looking to purchase a vehicle.

HB
Review №10

Magic man ray! I look up to, you are a cool dude very professional and know how to handle business. This is the perfect job for you.

Jo
Review №11

The Best.

Qu
Review №12

With a name like magic man Sullivan you have to know what your doing and you most definitely do. Thanks for all your help

Al
Review №13

Thank you mr Sullivan for being a good person and never trying to get over on people you ready care abut your job and how you go about saleing cars !

Ja
Review №14

Chevrolet you have a overall good employee thanks For hiring the magic man. Nothing but good things about can about him.

Ar
Review №15

Poor service and unethical business practice for a certified chevy dealership. Very let down

Li
Review №16

I told my God daughter to come there to get her first truck and when she goes to talk to Raymond

Ro
Review №17

Not honest sales department!!! Advertising car for 59k sticker price 77k. Tried to sell the same car for 90k. Its just offensive.

Da
Review №18

Stephanie Thomas was friendly and very professional.

Ea
Review №19

The right man is the magic man.

Br
Review №20

Love it!

Information
1 Photos
20 Comments
3.7 Rating
  • Address:1001 S Milwaukee Ave, Libertyville, IL 60048, United States
  • Site:https://libertyvillechevrolet.com/
  • Phone:+1 847-383-0322
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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