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Boost Mobile
1955 S State Hwy 121 Ste 300, Lewisville, TX 75067, United States
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Boost Mobile
Comments
Er
Review №1

Will definitely return to this store. Great customer service along with getting a great deal. Manager was very knowledgeable in everything as far as plans, phones and promotions.

Ke
Review №2

Nancy was a great help!!went to two different locations no one could help meHighly recommend this location in Lewisville Area!!!

Lo
Review №3

They are very helpful and courteous !!Highly recommended Boost Mobile Store!

Ti
Review №4

Great staff. Nancy was amazing!!

Wa
Review №5

This is store is the best I have found in the entire DFW area. I went to several different stores and even called customer service and no one could help me. but these people had my problem solved!!!They give individual attention to each customerThank you!!

Es
Review №6

Nice people ☺️

Sa
Review №7

Spoke with Melisa the other day. So good I just had to write a review. 1 to 1 conversations with people who completely understand you and what youre trying to get done. Quick and simple. Shoutout to you guys!

Ho
Review №8

The Service in this store was Amazing. Nadia did an outstanding job attending to me and my mother with all of our needs. She is Amazing. Praise Jesus Christ for this Boost Mobile store location.

Va
Review №9

I love the service they are very friendly. They help me with everything I need. Definitely recommend it

AA
Review №10

Great Selection of LIVE Phones, i could use them before i make the Purchase so that i am 100% sure i will like that Phone plus they have a lot of different kinds Accessories. My One Stop shop for All my Cellular Needs there Quality of tempered glass was really good and they have Big Variety of Speakers as well.Will definitely return to this store. Great customer service along with getting a great deal. Manager was very knowledgeable in everything as far as plans, phones and promotions.

EV
Review №11

Lovely staff, super clean store and they are very helpful. Will be back for sure. Best Boost in Lewisville area!

Al
Review №12

Very sweet lady working - service is always great

Bo
Review №13

I Got a Free Phone from there... plus monthly service is veryy Low compare to my Old Carrier Verizonalso got Great Customer ServiceThank you :)

Ro
Review №14

Very good customer service 👍

Su
Review №15

The staff here is really an amazing team! Very attentive and helpful. I was very impressed with the way my situation was handled. This store has great customer service!

Ki
Review №16

Great costumer service. They are very friendly, specially Nancy, she is very kind and professional.Love their service👍

Ch
Review №17

This is a Really friendly business..The customer service is excellent..I like how they treat me when I go there.. Their quick with taking payment and with helping you with any issues you have with your phone 📱 So I will really recommend it And plus their bilingual...⭐️⭐️⭐️⭐️⭐️rating

Gi
Review №18

They have amazing costumer service, I love the way they made me feel right at home. Their networks work amazing ❤️❤️

Yu
Review №19

Great customer service, they were very friendly while answering my questions. I recommend it

Ki
Review №20

Very rude. Came in was completely ignored and couldn’t even be greeted***update***Very dissatisfied with this location.I purchased the GALAXY A6 using BOOST UP and was not satisfied with the phone because it couldn’t compare to my IPHONE 8.The woman in the front REFUSED to refund the phone because “there was nothing wrong with it” and I explained to her I did not want to pay for a phone I didn’t want to use.She kept repeating all she could do is an exchange and I told her if I was going to exchange it would be to a higher iPhone which is something I wasn’t able to do at that time.She kept saying how there was a no return policy, which she didn’t even let me know upfront from purchasing the phone..But also I spoke with boost customer support AND THE COMPANY HAS A 7 DAY RETURN POLICY. PERIOD.I told her I was very unhappy with how she dealt with everything and I wanted to cancel my service but she didn’t even want to help me out with that either.She just told me to call customer support.I asked her for the store number and her name, Maria, which I’m unsure if that’s even her name. There was no name tag.SHE TRIED TO STEAL MONEY FROM ME AS WELL. TOLD ME IF I PAY IN CASH I WOULD NEED TO PAY 20$ + THE DOWN PAYMENT TAXES OF THE PHONE ON MY CARD.BUT I TOLD HER I ONLY HAD CARD SO SHE ONLY CHARGED ME FOR THE DOWNPAYMENT TAXES. SHE WAS TRYING TO POCKET CASH FROM ME. BECAUSE THAT WHATEVER THAT 20$ WAS FOR, THAT CHARGE APPARENTLY DISAPPEARED SINCE I USED MY CARDI asked to speak with a manager she said there wasn’t one available today.I asked her when the manager would be available and she refused to tell me.She refused to tell me the name of the manager as well.Her service with me was completely unprofessional and disrespectful.UPON MAKING MY PURCHASE SHE TRIED TO POCKET CASH FROM METOLD ME IF I PAID CASH, IT COULD ONLY BE HALF WHICH WAS 21$, AND “THE REST OF IT WOULD BE 27$“ ON THE CARDI TOLD HER IT WAS CARD ONLY AND SHE ONLY CHARGED ME THE 27$ WHICH WERE THE TAXES AND FEES FOR THE DOWN PAYMENTSHE TRIED TO POCKET MONEY FROM MEI reported everything to boost customer support and they are taking care of it.this location is ridiculous.

Br
Review №21

Good customer service..they were very friendly when i brought my tio for a phone activation!!they were quick too!!

Da
Review №22

NICE AND FRIENDLY STAFF!

Ju
Review №23

I cannot say enough good things, Ive walked in to have some complicated stuff done as far as changing plans and adding plans and all that. These guys are amazing. The place was clean nice and the service was more knowledgeable than Ive ever seen and Im going to a lot of different food stores.

Ar
Review №24

The people was so nice with me, I liked the service...

Je
Review №25

Wonderful service and respectful people👍🏽

Ce
Review №26

Great store!great service!!

Fo
Review №27

Great Store!

Dy
Review №28

Hate service with sprint. You cant surf the web & talk, not even on speaker phone. Terrible. But if need a phone that bad go. I dont advise it. Just go to metropcs

Me
Review №29

Very good service!

ba
Review №30

This store shared great customer service!I switched from at&t after being a customer for over 5 years.They offered me a great deal also gave me free accessories for switching!The young ladies were very friendly & helpful!They got busy while i was waiting for my phone to be activated & they handled every customer.Store had great visual & very clean.Thank you Nancy & Myra for your awesome customer service.See you guys next month!

An
Review №31

Awsome Store!! been coming here from years

Di
Review №32

This store is the worst with customer service. I purchased a phone no one could explain how to work the phone. I should have ran out of the store after I over heard another unhappy customer who one of the employees mislead to purchase a package for a lower price and was advised they would receive a bigger plan package. I had the phone one day and went back the employee then printed a receipt which she did not provide me the day before and said NO refund!!! I never asked for a refund however a simple exchange for a phone which would work!!! The box said 4G and the phone powered up and said 3G I think this store is a BIG SCAM and when asked for a MANAGER I was told there was no manager available nor could she provide a CONTACT email or anything. Told me to go to the manufacturer for an exchange!!! REALLY poor SERVICE I dont suggest anyone do business with a company that would treat a valued customer the way I was treated. Still stuck with this PHONE

Da
Review №33

Best Boost in Lewisville. Must Visit.

Ca
Review №34

Cant wait to get rid of this phone service

da
Review №35

GREAT WORK GUYS!!

jo
Review №36

Good and friendly service

Jo
Review №37

Very good store

An
Review №38

Customer service is good at this store!Helped me download all my apps and recover my pictures.Been with boost for 4 years now & I love it.

ed
Review №39

Best Boost Mobile Store in TOWN!!

jo
Review №40

Friendly People with Great Offers!!!!

Es
Review №41

Great customer service

Da
Review №42

I love boost mobile cuz iy helped me get my service back

ab
Review №43

Excellent service. ..you pay and its worth more...

Es
Review №44

Very Good Service!

Oa
Review №45

Good service!!

Ad
Review №46

Good service

He
Review №47

Great service

Sh
Review №48

The prices are substantially more than online and they dont match. Unforgivable.

Ri
Review №49

I WENT HERE TEST A COUPLE OF PHONES AND THE SIGNAL WAS BAD. HD ON YOUTUBE HAS A LONG BUFFERING TIME

To
Review №50

Great store and good customer service

Ak
Review №51

Good service!!!

al
Review №52

Amazing service!

ra
Review №53

Great Service!

Ka
Review №54

Great Service !

Dw
Review №55

Great service

ma
Review №56

Had boost for a couple of years, this store is very friendly :)

ka
Review №57

People at this store are very friendly and I like the service too !

Ma
Review №58

Great service

Os
Review №59

Great service

N
Review №60

Because its where my Mom works

Bl
Review №61

Love their service !!

Va
Review №62

Amazing Staff!!!

Di
Review №63

Excellent service and excellent attention, I am super happy with my new phone and its accessories bought in the store, I highly recommend this place !!

Ca
Review №64

I AM BUYING PHONES AT THIS STORE SINCE 2012 VERY GOOD CUSTOMER SERVICE AND AMAZING STAFF AND GREAT SELECTION OF PHONES

AN
Review №65

Excellent service, I changed companies and I am happy with my decision.

Jo
Review №66

Very Good Service !!!!

OS
Review №67

Good Service !!

Ro
Review №68

They treated me very well and my experience was very flammable.

Je
Review №69

Great service

Da
Review №70

They have a very friendly staff and are very attentive and answered all my questionsI recommend you go to this store 👌

an
Review №71

I liked the patient, personalized attention of the staff and more than it was in Spanish.As a frequent customer, they offer me the best offers.

Gi
Review №72

Good service

Ju
Review №73

Good Service !!

Ma
Review №74

EXCELLENT SERVICE !!!

Jo
Review №75

It is a good company, it even offers you good deals

Na
Review №76

Bein service !!!!!!!!

jo
Review №77

Very good service!!!

Information
14 Photos
77 Comments
4.5 Rating
  • Address:1955 S State Hwy 121 Ste 300, Lewisville, TX 75067, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000v0MHJAA2
  • Phone:+1 972-315-2233
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Planning
  • Quick visit:Yes
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