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Auto Parts Pros
4145 US-92 E, Lakeland, FL 33801, United States
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Auto Parts Pros
Comments
Al
Review №1

Great service and staff was friendly and helpful didn’t have to wait long at all I know I can always count on them for anything

Br
Review №2

At this place once a week at least. Always have what I’m looking for even when I’m not even sure what I need.. always willing to point me in the right direction and help me find whatever it is lol.. they are definitely the best

Ki
Review №3

Great and fast customer service! Good prices too!

go
Review №4

I love it here. Best parts company in the south east region of the United States. Love yourself, always call them first!

Ja
Review №5

Good used car Auto parts for reasonable prices come and see all makes and models they have in stock

Ye
Review №6

Very knowledgeable, very helpful, very fast service. Great prices and awesome staff

ga
Review №7

Good parts, easy, very professional and extremely affordable prices than most area for pulled parts

Co
Review №8

Great service every time I come here. They usually have what I need. Been coming here for 10 years.

Mu
Review №9

Extremely helpful staff, they held a piece for me without asking for deposit since I was gonna buy it same day, and couldn’t find the address so they simply guided me to the right place, part was perfect and 200$ cheaper than lkq and other places.

el
Review №10

Fast, friendly staff, and great prices.Thank youTroy

Le
Review №11

Great customer service and great prices

ca
Review №12

Good prices, good people

Ju
Review №13

One of the best places to get your parts from

Ma
Review №14

Fast service good pricing on parts.

Ni
Review №15

Good service just long wait time

Lu
Review №16

Very patient and got me just what I needed!

Br
Review №17

Troy has gone thru hell and back for us on our product thank you Troy for your service

Ga
Review №18

1:48 call, got cut off 3x talking about ford truck parts, perhaps a bit rude lol

Vo
Review №19

I had a good experience thank you

Ni
Review №20

Tory was very friendly and informative. Ordered my part Friday around 430pm got a call Monday 930am that is was in. Tory made coming to the junk yard a friendly environment for women. Highly recommend

Je
Review №21

I bought a hood for my car and a bunch of other parts. Very busy and good prices.

Ky
Review №22

Awesome people... I got the right part the first time. Its brand new and the price was better than others.I Love their Signs!

Bo
Review №23

Called to ask about their return policy. The gentleman said that once I know what I want and that Im already calling to return a part I havent gotten when Im ready to call them back. He was very rude.

pl
Review №24

Not concerned about wasting your time. i called to see if they had a part and was told they had one on the shelf. i was very specific about describing the part. when i showed up they did not have anything close to what i described. 25 minute drive each way. i will never go back and suggest you try elsewhere too.

po
Review №25

If they dont have the part they are not willing to help you and tell you who does

Kr
Review №26

Love this place

Wi
Review №27

Complete waste sold me not one but two bad transmissions . i would not buy from them cause they are crooks!!!

Ma
Review №28

Buying from this store is very easy and convenient. They deliver next day if not the same day and typically have most parts in stock and if not can get it within a needed deadline. Prices are great with both new and used parts.

Ja
Review №29

Troy, John and the entire staff at Auto Parts Pros are the easiest to work with and honor their product even after the sale. Its my GO TO shop for my 19 year old truck. Thanks Yall!

Mi
Review №30

We had called other sites but Vicki was SO helpful we went here. We traveled over 2 hours and the part was waiting for us upon our arrival.We installed it and all went well and it works flawlessly! Thanks Vicki!

Fa
Review №31

Great service I called and asked about a part and he head it ready for me the next day I called friendly service.I would recommend then to anyone.

Me
Review №32

I dont know where all these quick service reviews are coming from. I called at 10am for a part for my car. I could have gotten one cheaper somewhere else, but I was willing to pay a little more because I was in a hurry and the cheaper part would have to be ordered, but these guys said they had one in Stock. So, I called and they say they have the part, I say Ill be right there and I drove 30 minutes out to the yard, driving on a donut tire, mind you. When I get there the guy at the desk asks for my phone number and says he will call me once they Pull the part. WHAT?! Great, how long is that? He tells me a couple hours, by now its 11am. Then he gives me my total. I say I will pay when I get it. He tells me they wont pull the part, until its paid for. Lovely. So, I pay. I finally called THEM at 330pm, wondering if my part is ready (where did they have to pull it from...Ohio?). Its next to be pulled, Im told. So, I drive 30 min back out there and low and behold, my part is actually ready. I barely made it to the shop with the part, so they could fix my car before closing. Apparently a couple means 4-5. My car was finally fixed and done at 630pm this evening. What should have taken a few hours, took all day to accomplish. I volunteered to write this review, had it been written by my husband, it wouldnt have been so G Rated.

Go
Review №33

They took great care of my needs. The staff was very knowledgeable and competent, courteous, and attentive. Ill be back should I have future needs.

A
Review №34

They ordered my part and it was here in a jiffy. Everyone was super friendly. Very helpful.

A
Review №35

Really nice an trustworthy people. Thank you sooooo much.

mi
Review №36

WILL NOT EVER AGAIN BRING ANY BUSINESS TO THESE PEOPLE! WE PURCHASED A TRANSMISION FOR ONE OF OUR CUSTOMERS INSTALLED IT, AND ONLY LASTED ABOUT TWO MONTHS WHEN THE TRANSMISSION STARTED FAILING, I CALLED THEM TO GET A REPLACEMENT BECAUSE IT WAS STILL WITHIN THE 101 DAY WARRANTY, AND THESE PEOPLE MAKE IT SO HARD TO GET IT REPLACED THEY EXPECTED US TO REMOVE THE TRANSMISSION AND SEND IT BACK TO THEM SO THEY COULD INSPECT IT TO SEE IF IT IS IN FACT THE TRANSMISSION THATS FAILING. WE ARE AN AUTO REPAIR SHOP AND HAVE BEEN IN BUSINESS FOR 10 YEARS NOW AND ALWAYS PURCHASE USED PARTS FROM JUNK YARDS AROUND THE AREA AND OUT OF STATE. WE HAD NEVER EVER HAD A PROBLEM WITH A WARRANTY WITH ANYOTHER JUNK YARD UNTIL NOW WITH THESE PEOPLE, SO BE AWARE! AND MAY I ADD THEY WERE VERY, VERY, RUDE ABOUT THE SITUATION.

Jo
Review №37

Great place to get parts. Dont go if youre in a hurry.

Ja
Review №38

Excellent service

ha
Review №39

Customer service is terrible and rude and not customer friendly at all - I called to verify the condition of a part because the online ad said no repair needed (000, A 0), but the ad pictures shows otherwise. They send me more pictures and at closer look it does needs repair, but they doubted it. The next day when I checked the online ad, it was changed to 1 hour of repair needed with no change in price. Then, a few hours later they remove the item completely for some reason.

St
Review №40

Very helpful staff. Easy location to get in and out

Ca
Review №41

Not a reputable company. They came & picked up a car from my son after agreeing to a set price. My son thought it was a fuel problem but it ended up it was the engine, the technician that picked up the car knew the problem the car had & still took the vehicle then when my son went to get the money for the car they said they did not want the car & charged him $50 & he then had to pay to have it towed away.After paying the $50 they then brought the car out on a forklift to put it on the tow truck doing major damage to the undercarriage of the car (ripped the oil pan, the front bumper and water lines, etc). This after I was assured if we paid the $50 the car would be in the same shape in which it was delivered.When I tried to call and talk to someone regarding this issue I was transferred twice then put on terminal hold with no one ever picking up the phone. When you live paycheck to paycheck you need to be able to trust a company this is NOT a company to trust or to do business with.

A
Review №42

Very nice individuals. Great service. I will be back again.

ME
Review №43

Called in and they told me they had the part I needed to come get it I drove 45 minutes up here and they told me they wouldnt pull it until Saturday made me go out my way for nothing couldnt take four bolts off and pull the part. They were absolutely rude as hell so disorganized I will not ever come back again..

Jo
Review №44

Went to pick up a motor and transmission. front desk staff were nice. the owner is extremely rude. once i got there. the owner proceeded to take things off of the motor and transmission that he said I wouldnt need and barely took anything off of the price. and then proceeds to tell me that they dont accept credit cards because of people refuting charges. Refuted credit card charges should give you a good idea of the kind of shady business going on here. Avoid this place if you can

je
Review №45

Had a issue, think they need to change staff up, but it was handled by higher up quick.............

Ke
Review №46

After reading bad reviews I still took my chance and decided to buy from these guys due to a great price...Boy did I learn the hard way to always consider reviews.Was taken for $750 bucks. Went and bought a 5 speed transmission for my 01 mustang GT they claimed was good and tested. After a full day installing it myself I found out it sound horrible at idle and in gear and would not shift into 4th gear.they had me pull it again and had me deliver it to their repair shop to have it fixed. It was not fixed and when I received it from the shop it would not even turn over in 4th gear (by hand), sounded like sand inside and I refused to install it again. I did ask for a refund but you know how that goes.Staff was rude and insulting to say the least. I ended up paying $1,000 cash to get my transmission rebuilt at a good service center. I feel I was jacked.

OR
Review №47

I HAVE BEEN DEALING WITH THIS COMPANY FOR YEARS, THEY ALWAYS TREAT ME GOOD

A
Review №48

Wonderful place. They are always friendly, always there to help.

Go
Review №49

I love this place. Nice customer service.

A
Review №50

Vicki has been very helpful and a pleasure to do business with.

Er
Review №51

Just like to comment on the speedy service ireceivedonparts I ordered for ms.gwendolyn hubbard was told april 25th partscame this morning thanx

Go
Review №52

Great service Bare part They have or found for me. Will use more often.

Ka
Review №53

After calling to check twice before traveling there for icm. I went there and was given a throttle body and was told the piece was inside. I did check online before I went to see what the piece looked like something didnt make sense. Went to dealer to double check. The piece they were giving me was wrong. I called back they stated they dont have what Im looking for. She was a little rude. Double check because like the sign said. NO CASH REFUND

Ap
Review №54

Great selection of parts. Great prices too.

A
Review №55

The clerks are always helpful and exceptionally polite.

Vi
Review №56

Called them to see if they have a part which they listed online as A garde part. Was told they do have it on the shelve and im more than welcome to come over. 2hrs and 90 miles later i got to their place. Rude staff at the counter takes 1hr to pull it from the shelve(cant say they were busy that day). Finally they came over with a part and stated: Well, the reason we are selling it cheap is because it is busted, but you can swap your parts over(which is about load of work and im still not sure if thats possible btw). Hola, thank you much, my part busted the same way. 180miles of driving and 5hrs of my life spent for nothing. They didnt even try to fix issue. Too lazy to check out the part before selling? Too lazy to make notes when stocking? Selling core part than list as a core/downgrade but not a A garde! Hope you will run out of business soon. I hate you. And like u said - Im sorry

ke
Review №57

I bought an intake for truck an it was missing gaskets an i couldnt reture it same day at too!!!

A
Review №58

I needed a receipt from 2013 and Troy was on it. With just the stock number, he was able to fax me what I needed.

Go
Review №59

This is the best business company I know. The employees are very friendly to me.

Go
Review №60

Ms. Vicki was very helpful. If need be I will be back.

Da
Review №61

Worst customer service ever. Dont ever buy from these clowns.

A
Review №62

They always have good parts.

Tr
Review №63

Good help, great motors, and they help anyway they can.

A
Review №64

Staff was great. Troy fixed me up.

Pe
Review №65

Good customer service staff was great...

A
Review №66

They were courteous, friendly, and very cooperative.

A
Review №67

I got a beautiful deal.

Go
Review №68

This shop is quick and convenient.

A
Review №69

Always the best service.

A
Review №70

I finally got the right distributor for my 95 Honda Civic.

FA
Review №71

Great help and friendly.

Ma
Review №72

Customer service and prices

Si
Review №73

Very rude and below average parts.

Va
Review №74

They always help us out were regulars.

Jo
Review №75

Over priced and if what you get does not work or is wrong you get store credit with a fee this place sucks

A
Review №76

Auto pro part customer service was very professional.

Fe
Review №77

Terrible

A
Review №78

Good service.

Do
Review №79

Not very customer friendly

Am
Review №80

Ok used parts

A
Review №81

Excellent service!

Go
Review №82

Great service!

Ni
Review №83

Good service

Jo
Review №84

Great

A
Review №85

I got what I needed.

Information
16 Photos
85 Comments
4 Rating
  • Address:4145 US-92 E, Lakeland, FL 33801, United States
  • Site:http://autopartspros.com/
  • Phone:+1 863-665-7278
Categories
  • Salvage yard
  • Auto parts store
  • Junkyard
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
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