Certain workers are incompetent there. It took them three times to get the correct oil!!!!! Another worker come along to help because he was about to pull up a wrong order again and they stood there and argued. the incompetent one thought he still had it right and he didnt!

Avery nice store. Usually have what you want

Excellent customer service. Always in stock. If it is not available they will find it, order it and have it available the next day. Please give them your business. They are worth it.

Knowledgable and friendly. My favorite auto parts store.

Even though I knew what I was in here for & where it was located in the store,it wasnt but a couple minutes before the service came to me & they didnt try to push sales on me either!

My husband and I had the opportunity to visit and found Victor to be very professional and amazingly helpful. He represents himself well and is an outstanding customer service agent.

Very knowledgeable staff. Big selection

Always super helpful and professional, ive never once walked out without exactly what I needed and that will usually come with helpful advice for whatever project you have

NAPA is still pretty old school. Not big on customer service, but guys at the parts counter know their stuff.

Clean, will organized, staff know where everything is.

Had what I needed. Good folks here.

I was helped right away and the salesman asked me saying there are two types of plug wires for my car. One for $40.00 and another for $47.00. The later one has a lifetime warranty. I went with the warranty.

Hard working folk that are allways willing to help. I go here allot!

Always very helpful.

Always great service!!!

They help me out very well. Went out of there way. Just to help me get some parts. Nice guys

My friend and I were there searching for very specific pieces to a small engine that we ordered online. The sales rep spent better than a 1/2 an hour with us making sure we had everything we thought we would need as it turned out we did get everything we needed and the engine works great thanks to them taking time to help us . Additionally store was clean, it was near closing and theyre about ready to go home, but still didnt Hurry us out.. Perfect example of excellent customer service.

Easy to findGreat service

Great service and assistance.

Lots of parts. Clean and helpful

Excellent customer service!

I purchased a relay which ended up being the wrong size, as in would not fit. I took it back to request a refund for the item that was unused but had an opened package. The associate stated that it was against their policy to take opened electronics back. I said I understood and then he associate volunteered that he would ask the manager for me. The manager can over and I stated the same thing I told he clerk; I purchased this, opened this, it was the wrong size so I brought it back. The manager took a look at the plug and told me that I had plugged it in and that he could tell from he markings on the electrodes. I explained further that there is no physical spot in my vehicle that this could be plugged in. He ended up processing the return but the insinuation that was made that I was a liar was very much not appreciated. I am a manager at a retail environment where returns happen frequently as well and if a return is against policy that is all that needs to be stated. Pointed out that you think a customer is a liar whether its true or not is not how you earn repeat business. I will take my business elsewhere because of this transaction. Again the return ended up being processed but I left the business feeling like a delinquent which is not how any business should make there customers feel.

NAPA, as many of you are likely aware, is the best of the auto parts store you can find like three of in any town auto parts chains. Theyll have random odds and ends that AutoZone and OReillys wont. I would recommend going with them over the other two given a choice.

Was able to return a battery that still had a warrant even without a phone number so they rocked.

Very good place to buy auto parts

I like shopping here even though they are not the closest parts store to me, and they dont offer good citizens discount. But they are very friendly and knowledgeable, and will always eager to help and engage.

Good people

They had the sparkplugs i needed and they even let me use a tool. Very nice people and super helpful.

The owner is a very aggressive lady threatened me and attempted to put her hands on me and the workers are very unprofessional and rude.

To pricy

Christian was very knowledgeable and helped me get the proper Parts in a timely manner highly recommend them

I am always treated incredibly well here.

Very helpful staff and they actually carried what I wanted to my delight. Other part stores did not have it

Way better than the other chain parts stores!

Ok place. Limited selection of accessories,. probably great for engine parts I suppose. I dont know.

Great selection and quality parts. Prices are a bit high. AAA 10% discount helps, though!

Good service great crew they can always get you what you need

We were standed and they opened and had the part we needed. Very friendly very clean store. Thank you.

Great staff, very helpful and engaged. Good selection of items. Prices are decent.

I was in there a week ago looking for 8, 8x1,25 mm metric stud bolts, they had them but they were low quality galvanized, so grade 5 at best, at $3 plus apiece, called M&M bolt they them for 76 cents each and nice grade 8 quality, I will be staying away from there.

Got what I needed and service was goodDan j

Staff very helpful in explaining operation of 3/8 inch drive torque wrench.

Ercy was great. Had all the answers and called back when he said he would...rare service anymore. I will be back.

Customer service is great they know what Im talking about when I go to purchase a part

ACTUALLY NEGATIVE STARS !!!! POOR, POOR CUSTOMER SERVICE! GIVEN WRONG INFO, + QUOTES THEY WILL NOT STAND BEHIND, UNREAL RUNAROUND, SO SAD TO HAVE A BUSINESS HERE THATS ALL AROUND BAD BUSINESS/SERVICE! O REILLYS WAS ABOVE AND BEYOND UNREAL TO MAKE MY WHOLE NIGHTMARE EXPERIENCE SO PLEASANT. THIS NAPA MAKES UP NEW RULES TO COVER THEIR SHADY, THEN TEACHES YOU HOW THE JOB SHOULDA BEEN DONE! SHARE,,, PEOPLE NEED TO KNOW PRIOR !!! SO SO SAD

Ask for a discount and youll probably get one. Thats cool!

Had what I needed and good Customer Service!

Great place to buy auto parts. Knowledgeable people.

Great friendly staff that go out of their way to may you happy.

Helpful staff and a great selection and inventory.

They have a helpful staff...cant go wrong with NAPA.

They helped me read my check engine issues, helped find the parts and treated me with respect.

Help me with a problem, gave good advice.

Just love the store and going there every day

Drove all the way from Pasco to this location for expansion plugs only to find out what they told me they had, they didnt. A total waste of time, effort and gas. Very disappointing.

Th err y get what you need

They had exactly what I needed, but it was a bit pricier than I usually pay but the Product is worth it.

The hours on the door say 8 to 5 for Saturday. Its 8:30am and Im here in the parking lot of the doors are locked.

Lots of auto parts. And big truck stuff!

Very friendly and fast service. Ask for Randy!

They had exactly what i was looking for.

Sorry part was cheaper at Baxters. 8$ bucks is 8$ bucks.lol

Helpful and friendly

Nice quick experience easy in and out.

Very helpful and clean organized store

A little more expensive then others but you have a better chance to get the right parts

I know the parking lot looks great

Always great friendly, helpful service.

Knowledgeable and very friendly

Went to get a license plate light bulb they didnt have it

Nice clean store, helpful parts people

Helpful staff, convenient location.

Found what I needed here

Good store just a little small

Very good service

Great counter personnel.

Made me feel welcome

Very helpful and friendly place

Could not give a quote on and order product.

Huge inventory and knowledgeable people

Very helpful and friendly.

Super helpful employees!

They went the distance find in the right part.

Went there

Run that

Good parts but expensive.

The know how

Easy returns

Nice helpful employs

Great customer service

Friendly helpful.

Great deals

Average Napa store

Good service

Great staff

Great

Poor staff members

Great

The service is very good help you with what you need neither more nor less good work napa

Very friendly employees very good service