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AutoZone Auto Parts
814 East Cork Street, Kalamazoo, MI 49001, United States
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AutoZone Auto Parts
Comments
Ma
Review №1

The staff are always helpful here and most of them are friendly. This is my go to place for anything I need for my vehicle, within reason.

Jo
Review №2

I appreciate them coming out to read the code on my service engine light

Bl
Review №3

Nothing worse than being put on hold constantly when you call for information on parts that is needed. You actually must go out your way to AutoZone to get the information you need.

Al
Review №4

Always have thought AutoZone was/is the best place to go for my Car needs! Being a woman its hard to find a dude store that is professional and mature about helping woman out and very knowledgeable and willing to help.

Ja
Review №5

The parts I needed and the right price. Nicely done folks!

Le
Review №6

Good to get parts.

Ch
Review №7

They are so good at helping people out. I love this place

Ja
Review №8

I use this place on regular basis but a few staff members are rude and act like your a bother when u call to check on parts etc

Je
Review №9

I would not go here to get anything tested. Brought a used car alternator in today to get tested and the cashier obviously didnt know how to set up the machine. The belt to spin the alternator was left loose and obviously didnt have any power running to it because even the belt didnt move, yet the cashier told us twice that the alternator was dead. He called over a manager to help make sure he set the machine up correctly and the manager did the same thing! The belt was left loose, didnt even move durning thetest and he told us that the alternator was dead! If we could have just tested the alternator with a battery tester, we would have BUT thats not how alternators work! Had the test been honest and the had alternator honestly been dead, I would have bought a new one there on the spot. Either they know absolutely nothing about car alternators AND dont know how to run their tester or they are scamming people into buying new parts. I will not go here again, there are plenty of other places to get auto parts.

jo
Review №10

Solid, tons of stock and good staff.

Ro
Review №11

Sold me the correct bulbs, no complaints.

Da
Review №12

Helpful staff. Decent prices.

Cl
Review №13

I was referred to this place by a gas station attendant, who reckoned I could find what I was looking for my car (radiator coolant) much cheaper there. This was certainly the case. They have got anything you need for your car maintenance. I was also impressed by the technical knowledge and courteous interaction of their personnel. In no time I found myself subscribed to their email marketing list.

Be
Review №14

Ive been going there for at least 30 years. Excellent customer service, and ready to help me. They came to my car and showed me where the transmission fluid goes. I am an older woman and know very little about engines.

Gl
Review №15

I love that place just have all your car needs

An
Review №16

Bought a battery for my car and they installed it free, great service

Gi
Review №17

Cork st AutoZone. Everything that I asked for part wise had to be ordered or had to go to another store. Even the thread tool for grease fittings

VI
Review №18

Very nice

Ca
Review №19

Diana and Fawn are the best. They deserve a raise.

No
Review №20

Reliable

Ka
Review №21

My husband and I visited the Cork St location in Kalamazoo, MI this evening to replace my burnt out headlight. Fawn was great! She was polite, knowledgeable, and even took the time to make sure we were buying the right one. She then came back out to my car to install it for us. Her service was fantastic! As we were pulling out we saw her come right back outside, helping the next customers car problem and check it out for her directly. We were super impressed and will be back to visit her for our next car need.

to
Review №22

A really good store to go an get your parts. Freindly an real helpful

Mi
Review №23

Great job and service.

To
Review №24

Great place, Ive been to many auto parts stores, and I have to say in my opinion Auto zone is better of all choices. Friendly service, fast to help, and what I really like, and they should be noticed for, is they notice, appreciate, and even give discounts to police officers and or police family. AWESOME!

Je
Review №25

Ok just a parts store

Mi
Review №26

Great place to get parts. The staff is always helpful and friendly. The location is excellent, on a not too busy road, so entering and exiting is easy. Awesome selection of cleaners, oils and other assundrie without the hassle.

Ti
Review №27

Staff helped me with everything I needed

Ka
Review №28

The staff was very nice but was not able to provide me with the assistance I needed. I do like that their staff are friendly and are able to try their products in your car before you buy them. If youre in the area would only recommend for very small fixes !

De
Review №29

Helpful and friendly. Best place for car parts in our area.

ch
Review №30

Awesome customer service! I had to exchange a pay because I brought the wrong one and they swapped it out for me without charging the difference! And it was my fault, not theirs! I will definitely be back

Me
Review №31

The gentleman who assisted me in purchasing the product for my car was very friendly and knowledgeable.

Sc
Review №32

Always well stocked, and everything is easy to find. staff is helpful without being pushy. Website is handy for checking stock ahead of time to make sure they have what I need before I drive over.

Mi
Review №33

Had to get new headlight bulbs, and the manager there, I believe her last name was Smith, was kind enough to switch both out and get me safely on my way. 5 star service, I will be a return customer.

Al
Review №34

Although I love AutoZone, AutoZone on its own I give five stars, but the lady that waited on me was short tempered, seem annoyed before I got in line. Seemed angry.I was having trouble with my debit card, I knew my money was in the bank, I just got paid Thursday and this was Sunday after church. After my third attempt, her face Changed even more... No one was in line. And they had 2 workers. I started to feel uncomfortable when I went in to get my other credit card. Nevertheless I love AutoZone, and have never had that experience with any of their other workers, they seem to pick friendly caring folks. This young lady could have just been having a bad day but her disposition made me feel like I was untolerable.

Ta
Review №35

Great service! Theres just something about that feeling knowing u have the right information when u get that needed part, almost like a daydream but to an upgraded reality and perception in know hows, that now u can flex better knowing ur safe when walk out the door with that new part.

Kl
Review №36

Had everything right on order.in and out.

Ri
Review №37

Great experience.👍 They have just about anything you need or want for your vehicle and then some. Staff is very friendly, helpful and knowledgeable.

Mi
Review №38

Best class of workers of any local store. 👍👍👍

Sh
Review №39

Everyone there treats me good. They go above and beyond to help.

sh
Review №40

Horrible place to go if female!!

se
Review №41

Got the wrong part three times in a row and they treated my better half with disrespect when i asked her to go get a part for me they said she didnt know what she was talking about and told her girls dont belong under a car even though she had the part number already. If you go there ask for fawn only the rest are clueless.

Tr
Review №42

Horrible service and incompetent employees. Do you self a favor and order what you need from rock auto instead.

Sh
Review №43

I asked for an oil filter for my car they said they couldnt find it and want me to get the VIN number... LoL

Da
Review №44

Very friendly and knowledgeable.

De
Review №45

Always there when I need them and believe me, the girl, who is the mngr, is more knowledgeable than the guys. 🌈

Ka
Review №46

I sent my daughter in to pick up the part for her car. The rude man at the counter told her she didnt order the part because she was a teen and a girl. He refused to ring it up and questioned her several times even though she already paid for the part when she ordered it. She was very confused when he handled the part for several minutes without handing it to her. Then he answered the phone and began a conversation for several more minutes with the part in his hand while she stood there waiting for him to hand it to her. The kind women working took the part from his hand and handed to my daughter and said she was sorry and looked very confused as to why he did that to my daughter. Whomever this man is working at the cork street location has serious issues to do that to a young teenage girl and should definitly review a course on customer service.

Li
Review №47

They fellows took good care of me and my needs for parts. I got a good price too

Ja
Review №48

Regular AutoZone stuff, which is good.

Ma
Review №49

Good friendly service with good prices. Easy to find

Mi
Review №50

AutoZone always has the cheapest parts and good quality

DO
Review №51

Good prices good parts and Great employees

St
Review №52

Knowledge Staff, Great Rewards, Wide Inexpensive Variety

Da
Review №53

Always have what Im looking for.

Wa
Review №54

Friendly serviceThey helped me find exactly what I was looking for.

Ch
Review №55

Awesome place to get your parts. Fast and friendly

Ma
Review №56

Great help. And there girls 😀

Na
Review №57

Ive gotten many parts and tools here over the years. They always help keep me on the road!

Ta
Review №58

Always go to autozone. We get exactlty what we new at the best price every time. Staff is friendly and knowledgable.

Jo
Review №59

Always got my back with knowledge and customer service

Ri
Review №60

Best autozone in town. Ask for fawn the parts manager. Knows her job inside and out!

Mo
Review №61

Awesome

Ta
Review №62

Always friendly and great customer service

Ka
Review №63

Nice peoples and they printed me out what i was looking for.....awsome

To
Review №64

They have a knowledgeable staff and are very interested in making sure you are getting what you need

Jo
Review №65

This store was great help had what i needed at a low fair price to fix my truck up everyone should check them out for auto parts at a low fair cost as well as tools to fix what you half to great place all around check them out.....

Di
Review №66

Friendly advice. Checked my car battery and scanned with OBD reader for free.

Ma
Review №67

Great service and prices

Na
Review №68

The manager was kind and very patient and helpful!!

In
Review №69

I really appreciate how helpful everyone is at this store.

Na
Review №70

Best parts for the right price with great service and great ppl that serve you.

Ca
Review №71

Catherine gave us fantabulous service.

Jo
Review №72

Very helpful!!! Thank you!

Ta
Review №73

Great shop for auto supplies and support

Jo
Review №74

No star from me,, Gonna sell me the wrong part and then not even going to have the right parts for my truck.. Never going back again....

Ja
Review №75

Very helpful in regard to testing my alternator!!

Jo
Review №76

Nice place great help

rl
Review №77

Knowledgeable and very helpful and they loan tools

Da
Review №78

Best place to get your car fix at

Mi
Review №79

Had what I needed and took old oil for free. Also air conditioning

Ke
Review №80

Usually they know what their talking about. Have the parts or can get them by the next day.

Ul
Review №81

This is by far the worst autozone I have ever been to. MAIN ISSUE: THE EMPLOYEES GIVE PRIORITY TO PHONE CALLS AND WILL STOP HELPING CUSTOMERS TO LOOK UP PARTS AND GIVE PRICES TO PHONE CALL CUSTOMERS!!!!I have seen entire crowds of customers leave because of this. There is nothing worse than having an employee shush you so they can lookup parts for someone on the phone. I have had my wallet in my hand then had a worker take a call and leave me to wait for them to complete the call. If you ask to speak to a manager or for someone else to help you checkout they will get an attitude and not make any attempt to resolve the issue. This happens on a consistent basis. I have walked out 9 times myself. If you dont believe me or youre just bored go see it for yourself.Save yourself the stress and go elsewhere. I suggest a completely different retailer but I hear there are autozones that function properly but I cant remember the last time I saw one.

Ca
Review №82

Very helpful and costomer friendly

Br
Review №83

Good customer service

Jo
Review №84

Friendly and helpful. Seemed to have an answer to every question and advice based on my questions.

Da
Review №85

Zoom zoom zoom 🚘🔧🇺🇸 thanks guys for everything

Fr
Review №86

Not to good on what they are doing

Je
Review №87

Always helpful

Ja
Review №88

Auto zone is very friendly very helpful

Ro
Review №89

Usually got what you need, and theyll price match w/limited assistance!

Se
Review №90

Secretly Infatuated 🍭

Ra
Review №91

Very great staff

Wa
Review №92

Always friendly no matter the mood the customer is inI know im a prick

BO
Review №93

Good enough parts store

Je
Review №94

Always have what I need

Ki
Review №95

Nice staff.

La
Review №96

Everthything very neat and organized

An
Review №97

Good prices compared to others

No
Review №98

Very helpful employees 👍

To
Review №99

I cant seem to get goid help on the weekends but during the week they rock it out

Je
Review №100

They do their best

Information
13 Photos
100 Comments
4.2 Rating
  • Address:814 East Cork Street, Kalamazoo, MI 49001, United States
  • Site:https://autozone.com/locations/mi/kalamazoo/814-e-cork-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2192&y_source=1_MjQ2ODkwMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 269-343-8651
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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