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George Moore Chevrolet
10979 Atlantic Blvd, Jacksonville, FL 32225, United States
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George Moore Chevrolet
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Co
Review β„–1

Highly recommend George Moore and Chevrolet! Yesterday 10/13/2021 I was super stressed out. I went to George Moore expecting to just test drive a couple vehicles and get an idea of what I wanted to get. As much as I wanted to walk off the property right then and there with a vehicle I felt it may not happen that way. The sales team was absolutely phenomenal and made my first time buying a car amazing! I want to say thanks to Haley who got me set up to come in, and Micheal for giving me a whole tour of the dealership to look for one car in particular I wanted to test drive but also being awesome. He’s very talkative and keeps you entertained even if the tour wasn’t on his list of things to do πŸ˜‚ but overall I walked off the lot with a new to me car and a better day. My family has been purchasing cars with them over the years and I knew in my heart I would get the same love and help they get when they go to purchase a car. I really appreciate the friendliness and hospitality that is provided with this company. I will forever come here for future investments.Much love and happy buyer ❀️

Ka
Review β„–2

We purchase a vehicle from George Moore over the weekend and the experience from start to finish was great! Buying a vehicle can be stressful but the team here at George Moore was more than pleasant to work with. From our sales rep, Bill to Tony, Kevin and our finance guy, Todd all of them were friendly, educated and awesome to work with. The team and the dealership were genuine which is refreshing change from your typical dealership! I highly recommend them.

su
Review β„–3

My salesman Bill Normoyle went above and beyond to help me get into my 2019 Toyota Camry. I was lucky to get around the same payments I was making on my former car and without bill’s desire to help and his negotiative skills, I never would have gotten my dream car. The sales team is all around like a family, and I felt very welcomed being at George Moore’s Chevrolet. I highly recommend going here to buy a vehicle.

Ci
Review β„–4

We had a great experience at George Moore Chevrolet! Mike and Kevin were so amazing and helpful at making sure that I got into the vehicle right for me and my budget. I was very happy with the attention we were given during the shopping process and couldnt be happier with my new ride!! 10 out of 10 would recommend!

Ch
Review β„–5

First time there. Went for an oil change. Was greeted pretty right away. I usually just go to Ford (even though I have a Chevy) out of convenience of location- to my home. Unfortunately, Fords price for an oil change wins too :( (by like $15-20). Given the customer service (Seth was great) Ill go back if my car needs a service other then oil change.

Ro
Review β„–6

Lied to by the internet sales manager, lied to by the salesman and lied to by the sales manager. If anyone at this dealership is honest, I didnt get to meet them. BTW, if the social media person adds a generic hey, sorry to hear that, we aim to be better call or email blah... They had plenty of opportunity to discuss, they dont want to. They just add that to make it sound like its responsible company.

Da
Review β„–7

Bill(salesperson) and Kevin(sales manager) were amazing! Me and my fiancΓ© went in, told them what we wanted, and they more than delivered! Definitely will be making my future vehicle purchases with George Moore. 15/10

Ja
Review β„–8

Working with Mike Foerster and Justin Moore at the dealership was a fantastic experience.I stopped by in October 2020 to inquire about the new Corvette and Mike helped me decide to get on the waiting list. After I started the process, Justin did an awesome job of keeping me informed of where I was on the list. When my time came to order, Mike was very helpful in thinking through the options and doing the design. Then, when the day came for the car to be delivered, Mike was awesome at explaining everything and sending me on the way.Couldnt think of a better car buying experience. The other thing that they did not do is charge some excessive markup on this car. This cant be said for most Corvette purchases right now.Thanks Mike, Justin and George Moore Chevrolet.

It
Review β„–9

I was received and dealt with by a gentleman called Seth. I was surprised at the professionalism, knowledge and sincerity offered and would recommend GM Chevy to all parties interested in servicing their vehicles. Great job from the telephonist receptionist to the back room staff and Seth himself. Your staff are s credit to your company.

Av
Review β„–10

Bill, my salesman, was professional, helpful and honest. The sales managers made sure I got the best deal and followed up with me to ascertain that Im enjoying my car. I love my vehicle and look forward to doing future business with them.

wi
Review β„–11

Located my dream car (C7 Corvette) at George Moore Chevrolet…one and done. Exceptional experience. Bill and Kevin and the service team went above and beyond to meet or exceed my expectations. No haggling. Great customer service. I’m not the average girl and I was very particular about this car. They did not disappoint. Long day but worth it. The car is stunning! Sounds amazing! Drives great! Love driving a manual again!Celeste B.2018 Corvette Stingray

Au
Review β„–12

Cody the salesman was kinda helpful, definitely new to the car business. Anytime his phone would go off he would be more interested in it than the actual customers right in front of him. Just felt like the sales manager didn’t really try to get any deals worked out. Very disappointed in the whole experience as I was really hoping to do business with George Moore but will not be coming back. Went right over to Arlington Toyota and received 10X better service overall and was able to leave in a car.I did use the car service repair at George Moore and Mike was awesome! He would definitely be a better car salesman because he knows what he’s talking about and had awesome customer service and is the only reason I gave more than a one star review.

Sh
Review β„–13

Mike was amazing! We had been looking for a truck and been to several dealerships. Every salesman we came in contact at other dealerships only wanted to speak to my husband. Mike however was the total opposite, which I appreciated! He was very transparent and was very informative. Mike will be the person I go to when we upgrade again! Thank you Mike for being patient and not forgetting the wife is important too! This is the best dealership I have ever been in to! Mike I cant thank you enough for your help today!

Ke
Review β„–14

My experience from purchasing my new 2021 Traverse With Mr Glenn...To ordering parts with Mr Frankie and last but not least Seth in the service department for the install....I can truly and honestly say....my experience at George Moore has be PHENOMENAL!!! I feel appreciated as a customer....I will HIGHLY recommend anyone to your dealership and most definitely recommend these 3 men for great customer service!!! I will forever be a MOORE customer!!!

Pa
Review β„–15

Mike forester was fantastic to deal with will be highly recommended him for anyone we know that is looking for a new or used vehicle in the future

Me
Review β„–16

I have been looking at this traverse since it was first posted on the website. I was very excited when it was upgraded to a CPO. I had daily texts from Alehea which was nice. When we got to the dealership to look at the car she came out and introduced herself and thanked us for coming in. Sam was a good sales rep and was pretty knowledgeable about the car and it’s perks. We were able to negotiate a price and get the paperwork done last night and were able to pick up my new car this morning. All in all everything went great and I would recommend George Moore to family and friends.

An
Review β„–17

First I want to say how impressed I was with my salesperson which was Sam Martin. I called the dealership today inquiring if a certain vehicle was still available and I was connected to Sam. Sam immediately checked and confirmed it was still available and he stated he would be glad to help me when I arrived to look at it . I was searching for a truck for my son and had already visited two other dealerships and started a deal at one of them nearby. I arrived with my son and meet with Sam. I will say first impressions are everything with me and Sam did not disappoint. Sam was friendly, energetic and very respectful to not only me but my teenage son. Sam conducted himself as a professional and was confident in what he could and couldn’t do to make the deal happen. Sam with the assistance of another salesperson (dont remember his name) not only closed the deal but beat my preapproval interest rate.Due to your employees as well as the friendly and professional atmosphere of your dealership, I canceled the other deal and bought a 2018 Chevy Colorado from your dealership, which my son is in love with. I must also include you should be proud of the quality of vehicles your are selling, the other dealerships vehicle was no where near as nice or solid as the one I purchased from you. Well done Sam and George Moore Chevrolet! I will recommend others your way for vehicle needs.Thank you, B. Dean

Ja
Review β„–18

Excellent customer service! The work was completed timely, at a fair price, and a shuttle picked me up and brought me to the dealership when the work was done. I’ve bought my last two vehicles from George Moore and as long as they are in business I will buy the rest there.

Ar
Review β„–19

Ive had some bad luck with my car and other mechanics lately. I decided to go straight to the dealership although my car is older (2013). Seth was super helpful. He was honest in what my car needed and also gave me some future recommendations but didnt make me feel pressured. The prices are high but worth it for the honesty and overall service.

Ja
Review β„–20

Ask for Mike. This man has the biggest heart and will go to bat for you. The most important thing Mike did for me was to not just listen, but hear what I was saying. No pressure…Mike made sure I had all my questions answered, and that I knew all of my options. He understood what I wanted and delivered above and beyond my expectations. Thank you, Mike and Moore Chevrolet (Altlantic Blvd., Jacksonville, FL).

Ro
Review β„–21

I highly recommend George Moore Chevrolet. Ive now purchased three vehicles from them and the service is top-notch. Bill Normoyle is the guy you want to work with. I now live out-of-state and the team at George Moore Chevrolet was nothing but helpful throughout my latest buying adventure.

Am
Review β„–22

I always leave satisfied from the awesome services I receive every time I visit. Whether its routine or emergency I know Im in good hands. Mike Constantine is my go to guy for exceptional service. Hes always polite and quick when it comes to getting me back on the road. Thank you for all you do!

Ni
Review β„–23

Greatest Car Buying Experience Ive Ever Had. Open, Honest, And Very Friendly All The Way Through The Whole Process. Which Is Very Very Rare These Days, Thank You For That. The Salesman Wasnt Pushy He Was Just AWESOME!! The Payments And The Intrest Was Higher Then I Wanted But From The Great Service I Was Getting I Wasnt Waking Away. Which Is Why I Left With My Brand New Truck!! I Will Definitely Be Sending People Your Way. I Have Already Told People About Your Dealership. And They Need To Ask For Mike, Hell Give You The Greatest Car Buying Experience EVER!! THANKS AGAIN FOR SUCH A GREAT EXPERIENCE

ni
Review β„–24

Everyone We came in contact with were very helpful and courteous.Our Service Advisor is excellent, extremely knowledgeable and helpful, the best of the best.Very professional. Thank you so much

Ch
Review β„–25

I just took delivery of my new Corvette Stingray and the service provided by George Moore Chevrolet was excellent. Dur to delays in the production of the Corvette, the whole process took a long time, but I was regularly updated about the progress of my order.Final delivery was great and hassle free. The sales staff involved were very friendly and enthusiastic, and both Justin Moore and Glenn Andrews were great to deal with.

wi
Review β„–26

I arrived just prior to my scheduled time and was promptly met by the service writer. I waited in their fairly comfortable guest lounge for just over 2 hours for an oil change and tire rotation....they may have looked at other things too, but their printer was out of order and I didnt get the full scope of what else may have been done. I have not yet been able to view the email sent me of what was completed, but what I went for WAS done. The wait time seemed a bit long, but they did also wash and vacuum the car.No complaints.

Gr
Review β„–27

I was very happy with my purchase of a 2021 Colorado from George Moore. I test drove several competitive small trucks. I liked both the Colorado and the Ford Ranger. I would have been happy with either vehicle, quite honestly. I was very comfortable with my sales associate, Glenn Andrews at Geo Moore. I liked his professionalism and his knowledge of the vehicle. He answered all of my questions and made the whole process very easy. At the end of the day, Glenn Andrews played a significant role in my decision to buy from George Moore.

Ma
Review β„–28

We just purchased a new Chevy Tahoe from George Moore Chevy yesterday. Their sales force was very helpful and their pricing was fair.If your looking for a car I would give them a try! They don’t pressure you and are easy to work with.

Te
Review β„–29

Everyone I have had experience with in the service department have always done an amazing job. Today I was there for oil change and tire rotation. There computer system was completely down when they came in to work. They let me know ahead of time it could take a little longer due to they were having to do everything manually. With all of the issues with there computer system they still got me in and out in a timely manner. Thank you George Moore service team!!!

Mi
Review β„–30

We enjoyed the experience with George Moore Chevrolet Dealership. The salesman and others involved in the purchase were friendly and professional. They actually went beyond our expectations and we appreciate their efforts. The process was fast and oriented in helping the customer make selections through each phase. I look forward to the service work since I have used their service department in the past and it is the best.

Mi
Review β„–31

Thank you to the entire team for a great experience when I purchased my SUV. Glenn is the best....Wonderful family event hosted tonight to benefit the Bower Lyman Center..

De
Review β„–32

Would just like to give a HUGE shoutout to Kevin & Todd at George Moore Chevy!They made a miracle come true and I drove away in my car. They were extremely helpful and fast with the entire process. When I was not able to be at the dealership they kept in contact to keep me updated.Thank you guys so much for the amazing experience!This is why I choose Chevy!

Su
Review β„–33

My appointment for oil change and tire rotation was 930 I didnt leave until after 12 my experience was the worst I have had with a new tech. I have never waited this long for my vehicle especially when I had an appointment also your online portal is not the friendliest I can never get into it when I need to use my points.and your tech was no help with assisting me.not sure if I want to continue bringing my business there after this experience

Ch
Review β„–34

My fiancΓ© and I came in with our two year old son to find another family vehicle kinda already knowing what we wanted. The whole George-Moore team we worked with was amazing! Darrell gave us all the information about the vehicle as well as similar ones to what we were looking at in our price range and was speedy with the paper process! The finance manager was amazing with getting all the papers together as my son started to get fussy so I could sign them all and then my fiancΓ© could sign while the other was trying to calm him down! We were in the dealership for maybe 2 hours tops from test drive to driving off the lot with our brand new family car! Thank you for all your help and the great service!

Co
Review β„–35

George Moore us become my go to Jacksonville dealership for any service to my vehicles. Seth has been great each and every time. Highly recommend.

Ja
Review β„–36

Very pleased with my recent new vehicle purchase from George Moore Chevrolet and their responsive to the customers needs. Sales Associate Cody Zook did an excellent job from start to finish.

No
Review β„–37

Kevin was easy to deal with. The vehicle was finished in service earlier than I thought it would be.

Ra
Review β„–38

I have consistently had good experiences with this organization. Staff is always professional and service is extraordinary. My service coordinator, Mike, keeps me constantly informed when waiting for my vehicle and I am always greeted and treated like I am his #1 customer.

Lo
Review β„–39

By far the best experience I have ever had purchasing a vehicle!! Bill was the best sales associate. He made the experience very comfortable. George Moore has the most amazing dealership with talented and positive, professional employees in all areas. Jeremy was very helpful and made financing a painless experience. I highly recommend this dealership!!

Ma
Review β„–40

Usually go here all the time for fantastic honest service. Just had experience where there was a miscommunication about having certain tires there to replace my worn 2017 Corvette tires but wasn’t. Appointment was at 9:15am and didn’t receive a call until 4pm that day asking who I spoke to about these tires being in the dealership. Which In turn kept car overnight delaying the car return over 24 hours. Only one bad experience thus far and been going to them for years. Seth Pierce is wonderful.

Br
Review β„–41

Friendly staff. Salespeople werent pushy and didnt try and pressure me into anything. Great facility. Great service.

Br
Review β„–42

Top notch service. Seth went above and beyond what I expected. Highly recommend their service. Stay away from the guy named Scotty Reynolds though.

Lo
Review β„–43

Wonderful experience as always. Mike my Customer Service Rep is an asset. He is always so knowledgeable and kind. Never a bad service at George Moore Chevrolet.

As
Review β„–44

Went to get a new car with my husband and Mike was the person to help us find just what we needed. He was extremely friendly and helped us find something within our budget. The entire process was painless and everyone in the dealership was extremely friendly. We will definitely be coming back if we ever decide to get another vehicle.

Jo
Review β„–45

I went to George Moore Chevrolet this morning looking for a new car. The salesman Eduardo came over and was extremely courteous and showed me what was available and in my price range. He explained everything about the car and we went for a test drive. I bought the car and all of the George Moore staff who helped put the deal together and in my price range were all extremely helpful and polite. Thank you George Moore for great customer service.

tr
Review β„–46

I recently purchased a vehicle from this dealership and it was the best dealership experience I have ever had. I was fortunate enough to meet Justin Moore and he made the experience exciting. He made sure everything I wanted was done. He made sure my car was perfect. I will be buying all my vehicles from here!

Vi
Review β„–47

Things you did well: serviced my vehicle as asked, complimentary vehicle wash.Things I was not happy with: They did not give me a new sticker indicating my next oil change. They failed to reset the in-dash computer for oil life - leaving it at 30% instead of showing 100%. Your dealership (despite my military discount) charges more for a diesel oil change ($129.10) than any other Chevy dealer I have been to - my wife and I travel in our RV full-time so I have had service at many different locations around the U.S.

Sh
Review β„–48

The staff is awesome and so curtious especially to an old gal like me . I was there for a long time because Car Shield took longer to pay the bill than it took to repair my car. Mike Constantine was so helpful and kept me informed of what was going on. When I got home last time I noticed my key fob was broken. Called Mike and again he came to the rescue. I went by after work on Friday and he had a new fob fixed for me in half an hour. The man is so nice and efficient. All the guys are so nice.

Sa
Review β„–49

Bill was great! Personable, kind, and patient!

Ch
Review β„–50

I could not recommend a better dealership to buy a new or used vehicle from. My sales rep, Bill Normoyle went above and beyond to help me trade into a newer vehicle. He was patient, not pushy, made the transaction quick and everyone was so friendly. I have had bad experiences before and this was totally different and the way it should be to buy a car. Thanks Bill and the Chevy team there for helping with my fresh start. I love my truck!

Jo
Review β„–51

Really appreciated the customer engagement and prompt service.

Ja
Review β„–52

Received an airbag recall notice on my 2007 Chevy Avalanche so I took it George Moore Chevrolet for compliance. Was seen by the service department exactly on my appointment time. Everyone was friendly, efficient and professional. Airbags replaced and on my way within an hour. What a great experience!

Lo
Review β„–53

My salesman Bill made my truck buying experience the best. Jeremy was very easy to work with as well. Amazing dealership George Moore!! I highly recommend to purchase all your vehicles at this outstanding dealership. Their customer service by far the best I have ever had!

cr
Review β„–54

Mike C in the service department exceeded the needs I had with the vehicle. There was not pushing for sales and he got right to the point of what the vehicle needed.Great job!

Ry
Review β„–55

We absolutely love our 2021 Traverse and had a wonderful experience at George Moore Chevrolet in Jacksonville!! Augie was the best sales expert weve ever worked with-- helpful, knowledgeable and made the car buying process fun. The entire George Moore team was very accommodating--they worked with us to get exactly the car we wanted within our budget. Well definitely be back the next time were looking to purchase or lease a vehicle!

El
Review β„–56

Had a good visit to get my oil changed and tires rotated. JJ, took good care of me. Got me out ahead of schedule. And he always double checks things to be sure Ive been taken care of

Ma
Review β„–57

Going into the car buying process for the first time, I was very nervous. I had heard numerous stories from family members and friends about them having salesmen con them out of extra money during the buying process. Therefore, I went into the dealership with a bad mind set.Shortly after arriving to the Chevy dealership, I was greeted by Chris Smith and Kevin. I had been keeping in touch with Chris for a few days about buying a 2021 Chevy Traverse, but I was still skeptical.After test driving the vehicle and setting down to crunch numbers, I realized very quickly that I was wrong about pre-judging the staff at Chevy.Chris and Kevin were not only kind, but they also were very honest with me from the start. Both staff members worked diligently to get my payment down to meet my budget. Also, they didn’t pressure me into adding any extended warranties that I didn’t want.I would highly recommend not only this dealership, but specifically these 2 staff members to anyone interested in buying a new vehicle. I will definitely be back to George Moore Chevrolet in the future for any new vehicle purchases I may have.

Ta
Review β„–58

This was my 1st EV (electric vehicle) and I couldnt have asked for a better purchase experience! Thomas Lee and Justin Coppel were a pleasure to work with, did not pressure me at all, and their product knowledge was outstanding! Absolutely no haggling required, they offered me a price that I couldnt believe, right from the start! Before completing the sale, they even took me around to the Service Department so that I could understand the ins and outs of how servicing an EV works. I look forward to continuing business and purchasing our future vehicles George Moore Chevy!

To
Review β„–59

Seth is awesome. Got my work done. Got my truck back on the road. Everything about this visit was great!!

Br
Review β„–60

Excellent service as usual, we appreciate how service manager Scottie Reynolds always make sure we’re in and out with great service. The service department always treats us well and goes out of their way to accommodate us. George Moore has taken care of all our Chevy needs for 33 years and will continue for many more

Ry
Review β„–61

Honest dealership! Every other dealership is adding $10,000 Market Adjustments to their pricing for vehicles that were priced at MSRP a week ago. Its dishonest.Bill was transparent and this dealership never overcharges you. Thank You

Je
Review β„–62

George Moore was awesome, they worked hard to get us where we wanted to be with our monthly payments. Sam was great, he knew everything about the truck he was selling us. Thank you guys!!!

Er
Review β„–63

They were very accommodating for me to come in a bit ahead of my appointment. They rushed to get my job done because I had another appointment to be at. Overall, I was very happy.

De
Review β„–64

I was visiting from out of town and my car had to be towed on Monday. The dealership was not able to check out my car until Friday of the same week. Fortunately I did not need it until the following Monday. When I was called on Friday about noon when the problem was found and I told them to please do the repair they then called me back approximately 3:30 and my car was ready to pick up. Having to wait 5 days particularly from being out of town is the only reason I would not recommend George Moore Chevrolet. You cannot predict when your car is going to breakdown so you can schedule an appointment and then it being pretty much a quick fix that took 5 days. The people and the repair I was completely satisfied with.

Ni
Review β„–65

I dropped my truck off for a wash, wax, and vacuum. The wash and wax was awesome. My car actually looked like glass it was so shiny. However, the disappointment is with the tire dressing and vacuum. The dressing slung on the sides of my suv which defeats the purpose of having it cleaned if I had to go home and clean it off. One tire only had half the dressing on it which sounds petty but is very obvious with a freshly cleaned vehicle with 3 tires fully done, and although the inside was vacuumed, they didnt vacuum under my seats, the crevices, and the sides of the seats. Wasnt enough to turn around and go back to the dealer over, but definitely enough to make me rethink using them again.

An
Review β„–66

Sam did an excellent job taking care of my car purchase today! He saved me money and did it with great customer service! I highly recommend Sam and George Moore Chevy!

Ra
Review β„–67

I had the best experience buying my new car from George Moore Chevrolet! Bill Normoyle was my salesman and he made my purchase the most pleasant experience from beginning to end. I left the lot feeling confident with my purchase and with no unanswered questions. Bill reached out a couple of days later to make sure I was settling into my car nicely and to remind me that his door is always open for anything I may need. Ask for Bill! He will take great care of you!

S.
Review β„–68

I came in without an appointment and they were able to work in my vehicle quickly. Felt welcome and valued as a new customer.

Ad
Review β„–69

Justin Moore and Bill Normoyle did an excellent job keeping me updated through the 14 months waiting for my C8 Covette. I realize they didnt have control over the allocation quantities and the factory delays, but they kept me up to date, they have a fair waiting list process by which you know where you stand and when my time was up to place the order Justin was very helpful and knowledgeable as we navigated on the decision of the car design. He was also very helpful once the car was being produced to the point it got shipped, received and delivered to me by Bill. Again, the wait was worth it, and I dont have anything negative to say about the business ethic of this dealership (I heard horror stories about others) for which I am thankful. I will definitely come back for servicing my C8 and purchase new vehicles when the time comes.

Ti
Review β„–70

Test drive was easy, buying process also very smooth and that is the fastest we have ever purchased a car. Justin, Cody, Kevin and Jeremy all very professional and kind.

Mi
Review β„–71

Great quality service. My service advisor Kevin Keitzer was super knowledgeable and very helpful. Explained everything in detail for me.

He
Review β„–72

The salesman Bill is awesome! The service team members are always kind and handle my car in a timely manner.

Br
Review β„–73

I love coming to George Moore. The whole environment is very friendly and I feel at home.

Na
Review β„–74

Take your car in for service at your own risk. Service dept has earned a 1 star. Got my tires rotated and my center cap went missing, that was 05-18-21. Called service adviser each week and got a story after a story (he has never called me). It was shipped, it was mailed, we will bring it to you he would say. But as of today I have not received it ( a month later) I chatted with an online rep about my situation last Friday and the store manager was suppose to contact me. Now, 5 days later, I have not heard from anyone! Since this issue started, no one has called me once about it. I took my truck there years ago and I said that I would not come back, however, there was a recall so I felt obligated to take it in and get some other basic things done.....I should have listened to myself. To my knowledge, I have never written a negative review, but George Moore Chevy has earned this one.

JO
Review β„–75

At this location it was AMAZING! Sam Martin was our sells person! He was AWESOME very professional, Kind, very helpful..! Answer all our questions! He was very patient and understanding! He went above & beyond!!!! Need more people in your workplace like him & and also in the world. GOD BLESS SAM & GEORGE MOORE CHEVROLET πŸ™πŸ½~MR & MRS INMAN~

Sh
Review β„–76

I brought my car in for an oil change and to have my brakes checked out. My oil was changed, and brakes were fine! Since I had no means for transportation they Lyft’d me. Very much appreciated!

Do
Review β„–77

Pleased with quick service. I had a blowout. That tire was replaced that day and they advised of another tire dry rotted. Got great service in one day. Thanks

Ch
Review β„–78

At first I was upset my car in shop for unexpected problem. Did not expect to b pushed to front of line but would liked answers or return calls. Did get my answers and help on 2nd day thanks to Scotty from service mgr and Justin general mgr.

Mi
Review β„–79

Service incomplete. Auggie Lussier (Sales) was supposed to get back to me on the chipped paint (Second Appointment) on Monday 10/18/2021 so the paint chip correction could be corrected again. As of 10/21/2021 @ 1:00 PM, I have yet to hear from him. Completely dissatisfied at this point.

Je
Review β„–80

I feel like I was lied to by the salesmen and that they will just say anything to make a sale. A salesman from this dealership posted a false review under my name on the internet so apparently they impersonate people with fake reviews. I asked for factory roof racks. They said aftermarket ones would be just as good. They put cheap garbage roof racks on the car that actually damaged the new car. Very dissatisfied.

Mo
Review β„–81

The staff here has always been courteous and friendly when I’m servicing my car. The waiting area is comfortable as well.

Na
Review β„–82

Dropped car off this morning for an oil change, was greeted right away with a promise to call when finished. Less than 2 hours later, received a call car was ready. Immediately waited on when I went back to pick it up. Very pleased with the service.

Ca
Review β„–83

Got my window fixed right away, so glad Mike was able to fit me in on a busy Saturday. The people are nice and also washed my car for free.

De
Review β„–84

Sam was absolutely amazing!!! I came in looking for a Chevy traverse and they didn’t have any in stock so he introduced me to Mr. Charles and they both informed me they would keep and eye out. 24 hours later I got a text along with pictures and now I’m riding in my brand new 2021 Chevy traverse. They worked hard on deals for me and even threw in a military rate. Thanks guys for the outstanding customer service. Sam you are the man!!!!!!

JI
Review β„–85

A very good experience, the service tech was very professional and helpful. I will be coming back for any service to my vehicle. I believe the reps name was Kevin.

Ty
Review β„–86

Justin Comer is the man to see, helped me trade my truck is for a fair price and get me into a brand new 2021 Silverado 2500 HD. Quick and easy process along with quick response including pictures of the trucks interior and exterior along with a video. Couldn’t ask for a better experience, wasn’t pushy and did everything I asked. Look forward to doing more business at George Moore because of Justin.

Me
Review β„–87

Thank you George Moore For my upgrade detailing my car I appreciate it. thanks a lot.Service was excellent.Thanks to Customer service For your great service

Ye
Review β„–88

We brought in our Chevy Volt for 3 recalls. The letter we received also offered a free oil change. We also requested to do diagnostics on the charging system which we were planning on paying for. After we dropped off our car, we received a phone call from our service rep that when the technician was trying to do the oil change he realized that there was a wrong bolt and it seems like there is an oil leak now, which will cost us $350 to get it fixed, however, they dont guarantee that it will work because the whole oil changing panel might need to be changed which will cost us few thousands.#1 -the car never had an oil leak (standing on the white concrete driveway there was never a spot or sign of an oil leak.#2. If the bolt was wrong- why they didnt notify us of this before touching the car. When the technician tried to remove the bolt he messed it up and now the car is leaking oil. They wrote on the report that the oil was leaking, which is not true. The service rep and the manager refused to deal with us and told us to pick up the car. They also refused to do diagnostics on the car and that we should take it somewhere else. We were hoping that the manager could help us resolve the situation, but he was not helpful at all and told us to contact their attorney. What kind of service is that? And this is a big dealership! Where else we would take our car to rely the most on the best service? Now we ended up with an oil leak problem and no diagnostics for the charging system.

Ni
Review β„–89

My First Time Experience Was Fast Easy And Successful I appreciate Kevin

St
Review β„–90

Picked up my 2021 corvette at George Moore. My sales guy Cody was very professional and made it a great experience.

Ca
Review β„–91

Best experience at any dealership, Sam helped me out so much buying a new truck. 10/10 recommend George Moore Chevrolet and Sam.

Jo
Review β„–92

George Moore Chevrolet service center was fantastic. They were quick to respond and always kept me in the loop with what was happening to my truck. Kevin Keitzer was excellent. Highly recommend!

Ch
Review β„–93

I had an amazing experience at George Moore Chevrolet. Mike was my rep. He was very dedicated in getting me into my new vehicle and was awesome. He guided me in all the right directions of this experience, this being my very first time buying a car. All the other staff members were very nice and greeted me as well. I would definitely recommend shopping with them.

Jo
Review β„–94

My wife and I took delivery of a 2021 Equinox on Saturday from George Moore Chevy. When we drove into the lot all the sales people were sitting on the porch and my first thought was oh no we are about to get attacked. Boy was I wrong, Chris Smith was the salesperson to approach us and ask what we were looking for. We went in to purchase a Traverse and he showed us a certified unit. When we sat down to talk numbers we were introduce to Kevin Blair the sales manager who was very friendly. He stated the policy at George Moore was not to pressure a guest and they also would not check our credit until we had agreed on our trade in and new vehicle price. It turned out the Traverse was more then we were looking to spend and the trade offer was below what I was looking for. They than suggested the Equinox and offered additional money for my trade. We never felt pressured into making a deal and it turned out to be the best car buying experience we have ever had. I highly recommend George Moore Chevy and Chris Smith.

T
Review β„–95

Location was clean, everyone was nice & professional; however, I had an 11:30 scheduled appointment, I waited and it took 3-1/2 hours for an oil change, tires rotated & balanced.

Al
Review β„–96

Over all I was very pleased. Actually since I have beendealing with them I can’t remember a time that Iwasn’t. Once again they did a excellent job and Iwas in & out with in an hour and my car looksbeautiful!!!!

Da
Review β„–97

The Todd, our finance manager, and our sales rep Mike did a great job! Mike showed us a truck and was able to explain everything without missing a beat. He was pleasant and I felt like he was upfront and honest. Thank you for your help. Todd was awesome and helped us with all our financing needs. Thank you.

Jo
Review β„–98

Had George Moore Chevrolet install the Chevy Performance Exhaust and accessory tow mirrors on my 2021 Silverado 1500 Custom Trail Boss and they did fantastic. Very quick service. Vehicle was with the dealer for about 7 hrs and the end result is perfect and exactly what I wanted. Thank you guys again for your quick service.

Me
Review β„–99

Justin was fantastic! Great personality - no pushy sales either. It was a fantastic experience. We would definitely buy from them again!

ma
Review β„–100

Much improved customer service team. Prices seemed to be very reasonable as well. Kevin was great.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:10979 Atlantic Blvd, Jacksonville, FL 32225, United States
  • Site:https://moorechevy.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website
  • Phone:+1 904-494-6395
Categories
  • Chevrolet dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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