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Castle Used Cars Inc.
5225 Beach Blvd, Jacksonville, FL 32207, United States
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Castle Used Cars Inc.
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De
Review №1

My girlfriend tried close a deal with this dealership ... And bishop is the worst sales person I ever met ...you literally will do his job for him ...not worth your time ...he doesnt double check anything ...he tried to put information in that was not correct ..then when she returned he made it her fault ...a true sales person double checks all your information and to make sure his costumer does have there time wasted ... A total scam artist. The vehicle s itself are not worth the total you are coming out spending. He is a total scam artist ... I myself checked the vehicle that we was putting a down payment when we returned it had more damage ...to the body ..if u want great service this is not the place I recommend... I encourage everyone to look past it.

Be
Review №2

Worst experience in my whole entire life. DO NOT DO NOT DO NOT GO HERE! Very unorganized! All of the cars have different engines. I came in ready to close a deal that I THOUGHT we were clear on and there was a whole other story! They wanted 2000 more bucks than what we originally discussed and the car wasn’t even ready !! WHY NOT CALL A CUSTOMER THAT YOU KNOW IS COMING IN TO TELL THEM THEIR CAR ISNT READY!! I am disgusted but also grateful that I didn’t shop with them. It’s crazy I was unclear on everything!!! The whole process!! Never go here.

po
Review №3

I trusted this guys when I bought my vehicle, I was told everything was taken care of. Bought the car and they didnt even do maintenance on it, car broke in not even a month, took it to them and they wanted to charge me 300 to fix it. I am still waiting for the title so I call and was told to go to the DMV to pay for it, I bought this car cash and payed for the title and plates oh and still no transfer plates. I a mother of 3 kids and this is all happening to me. And I spent 6,500 on this car, the car was 5,500.

Ca
Review №4

Never buy anything from this place. They dont service their cars i purchase a car and couldnt get it out of the parking lot then when I brought it back the female associate asked me they didnt tell you I then told her if they would have to me anything was wrong with a 30 thousand dollar vehicle do u think I would have purchased it still waiting right now to get it back

Ta
Review №5

This place are a joke .... There are scan there tell you one story and tell you a whole story not a good choice

Ja
Review №6

Horrible experience took them 30 days just to fix the sensor in my car they said they wanted to wait to after the deal closed. Why not just fix it before you put someone in it I spent multiple hours going back and forth to the dealer for petty things....To make matters worse they tried to overcharge me for my tag $366 when I called the DMV it was Only $50 which I went and paid at the DMV now I have 2 tags, in the state of Florida you only have one unless it’s registered to a vehicle so I just got LOST $366

Wi
Review №7

These guys, Bishop and Robert, really took care of me and made my car buying experience a pleasure. I originally purchased a 2009 Chrysler 300 only to to find out there were underlying issues with the vehicle that wasnt brought to my intention initially. I have to admit I acted out of haste and took Bishops word for face value as I told him I bought his honesty because I could have bought a car from anywhere. Nevertheless, seeing that I wasnt satisfied with my purchase, Bishop was able to put me in a 2011 Buick Lacrosse for the same price as the Chrysler. I had a diagnostic performed and they resolved the issue the next day. I look forward to doing business with them again..

Yu
Review №8

They dont even do maintenance on their cars before saling them.

Le
Review №9

Absolutely fantastic! Easiest car buy I have ever had. Go see them and they will put you in a great ride. I will keep going back...they are the best. Their new management team and owner are actually the only people in the car business I have EVER met who live up to every promise. Trustworthy and professional. Love my new car😊

Da
Review №10

Real dump. Wholesale cars on a retail lot.

Li
Review №11

My husband and I both got vehicles here. Alex was our salesman. He was very nice and funny. The owner Robert was also great with helping us get the right truck.

Ca
Review №12

Robert The Owner, Lisa, Alex, Andre, Bishop, Eugene (Mechanic) an amazing crew. They take pride in making sure they accommodate you. I bought my 2010 Chevy Silverado and its a perfect vehicle to work in and nice enough to take my family out and etc. I recomend them to people all the time. Go get you a nice vehicle and enjoy the company of Castle Auto Sales.

Da
Review №13

Straight Rip offs. Bishop isnt the problem it’s bob and Alex. They only want money. I have had my car for 2 months. And already had two new batteries and a new starter put in plus. They won’t release my registration without me paying for a tag when I already paid $300 and something dollars to them for one tag number they changed the number and want more money

Je
Review №14

Travis the salesman is great..if its possible to buy/finance a car Travis will get you in one. Hes friendly and very personable. Bishop the finance manager is a good guy to..if you have issues with financing these guys will get you in a vehicle if its possible. If you need a vehicle try these guys out..they have some good inventory as well.

Ta
Review №15

The guy is a crook. Sold me one car over priced and damaged. Two day in, it made noises. Went back to exchange the car for another. That one had transmission issues that HE WAS UNAWARE OF.SCAM CITY. Dont do it

Fr
Review №16

NIGHTMARE EXPERIENCE!I came to Castle used cars today from Lake City after having a conversation with saleswoman Lisa about a few cars I was approved for. I was sent pictures of a 2009 Chrysler 300 that I was interested in and was told to come visit today, again Im coming from Lake City. When I got to Castle Used cars no one was here and the business was closed I had to call the saleswoman to come open up shop after confirming she would be here waiting and that the car would be cleaned and vacuumed.So far everything was a lie. So when she did get here she showed me the vehicle and it was not cleaned not vacuumed and had issues starting. Clear to say this was already a bad start, I was then offered a Volkswagen and after getting the car started it had no gas in which I was asked by the saleswoman to go to the gas station to put in $10 of gas with cash she gave me and asked for the receipt back. So now as a acting employee for Castle used cars I went and did it. After putting gas and starting the car again the whole car felt like it was shaking and I was curious to open the hood and check out the engine to see duct tape wrapped around it and the clamps were pretty much broken barely holding the engine. I took it back to the shop ASAP and informed them. So now we go back to the Chrysler 300 2009 year, when I attempted to start.. again no start... same problem except now they get a mechanic involved and put a battery in it. Now I turn the car on and I see ALL the dashboard lights on for issues on the car. I advised the saleswoman and she told me to take the car to auto zone to run a diagnostics. SO, a customer who is interested in a car now has to be treated as a employee and run these errands for the business? But hey, I did it. I took the car to auto zone and got a diagnostics which I did by myself since COVID-19 doesnt allow their employees to come out and help. Diagnostics came back horrible with plenty of issues to fix when leaving auto zone the car stalls out in the middle of the highway... I get out the car to pop up the hood and almost got hit by cars in traffic... not even in my own car running these errands that I as a customer shouldnt have been doing. I called Lisa the saleswoman and was advised to call auto zone to help me start the car. The manager at that auto zone was nice enough to help when she was not suppose to, still the car would not turn on. At this point Im reasonably frustrated with all that happened and how it was handled and finally Lisa shows up and tells me she apologizes. The unprofessionalism of this business is why I made this review and on top of that I asked the owner Robert to call me to explain to him what I just went through and he tells me to text him, not to call. I wanted to handle this privately with the owner and pretty much inform him how my experience went but apparently he didnt have time to talk just text but also states that I should be grateful that Lisa came to do business on a day they are closed. Grateful.. So heres this text and review not just for you Robert but for any customer who comes to shop at your business.

Al
Review №17

Hello, I understand there have been some bad reviews on some of the cars we have sold. Most customers who had a issue/issues; bought a vehicle around $700-$3000. Most cars in this price range will have maintenance cost in the near future. Also, before you sign anything, ASK FOR VEHICLE HISTORY, why wouldnt you? We encourage full transparency.

le
Review №18

Absolutely the best buying experience I have ever had. I have purchased a dozen of cars over the past several years. By far this was the best experience. Both before and after I bought my car. I will recommend Castle to everyone I know. Thank you

gu
Review №19

Have very rude service.

Di
Review №20

There are scan for money

Ra
Review №21

My girlfriend recently bought a 2007 Dodge Caliber about 2 days ago and the car is amazing. We drive everywhere in this car. Its really good on gas and so far there is no complaints. I would definitely recommend someone to go to Castles Used Cars on Beach Boulevard where i purchased my car. Their service was Great👍👍

Ro
Review №22

Alan was a great salesman, Sam is cool too. Max is Im sure good at his job but a bit too pushy for me. They were willing to work with me but I pulled out of the deal for numerous reasons. However I will go back because I believe they try there best. Thank you!

Si
Review №23

Recently got a Jeep Wrangler from here and it its a great vehicle. No problems runs great..and they will work with you and make sure you get in a vehicle...if you need a car ask for Bishop...He gets the job done......Very courteous and great customer service....

As
Review №24

Worst dealership ever!! They do not care about the customer at all!! All they want is your money. Once you sign them papers if you are not happy they dont care. I have had nothing but problems with them since the day I walked out the door. Everything they told me I would have walking out the door, Not true at all not even so much as the warranty I supposedly had on the car walking out the door. Everything about this place is horrible. Its like no one knows what they are doing. Everything that I have been through with this place is 100 percent their fault. I have not even got so much as an apology from them. They wont take blame for anything. All they do is be rude to you and tell you its your fault and you should know this. Well sorry people I dont work at a dealership, all I know is what they told us and none of it has been true. I own a business and deal with customers everyday and this is not how you treat people or run a business. I have literally cried about this whole overall situation. I thought you was suppose to be happy when you get a new car. We will never get another car from them or do I recommend this place to anyone. As a matter of fact I went to a real Nissan dealership and they told me they would have given me the same car for cheaper and less a month. Once again dont get a car from this place. Within a month you probably wont be happy anymore.

Tr
Review №25

I would recommend going to Castle Used Cars Inc. anytime. My salesman Al was the best he listened to what I wanted, the amount I wanted to put down, as well as the range I wanted my payments to be around monthly. If anyone wants a good used low mileage car go to Castle Used Cars Inc. Ive just purchased a 2010 Ford Taurus. I love my car!!!

Ma
Review №26

Excellent service, friendly sales people, and I got a great deal. I highly recommend there services. Im very happy!!!

J
Review №27

Came in to see about the Corvette. Besides minor details of the car it was what I was looking for and wanted. Vic is the guy to discuss terms of agreement with and his staff is exceptional. If you are looking for a good used car and in need of a nice car..come to Castle Cars Jax it is a new location with friendly staff. This location has only been opened shortly but knows the neighborhood.

Ma
Review №28

Excellent Customer service all around when i recently went for an inquiry for a vehicle and the title department with Ms. Gloria was absolutely a experience of its own everything was explained in detail and really cared for my knowledge in me comprehending every detail she definitely went above and beyond her work duties to ensure everything was clear. Thank you to Castle Used Cars for hiring employees that truly care! about their customers. :) I am a happy camper with this service and will recommend your company.

De
Review №29

The crew helped me find the car I really wanted. And they have a lot of different cars.

eb
Review №30

Best use car dealership in Jax!!!Super friendly and on point customer service!!!!I went there for just a car and they put me in the car of my dreams. Ive had no problems and Ive Been in it for a month now!!! Im so happy 😁So if you need a car go see Bishop at Castles used carsBeach boulevard!!!

Le
Review №31

These people are crooks. I was told the vehicle would have 30 day warranty. When I bought it, I made the mistake of signing a contract for the vehicle as is. 10 minutes down the highway and the vehicle stability control, ABS, brake and anti-slip lights go on. When I tried to get out of the deal they tried to charge me $750 to get out of the deal. I ended up paying the $400 just to get out. These people are your stereotypical used car salesman. Crooks!

So
Review №32

They made my first car buying experience a pleasure. Love my new car! Thank you Chris and Max.

Ro
Review №33

Robert is a thief. He will steal you blind. And does not pay his bills either. There are so many other places to buy from that are more honest than Robert.

Ba
Review №34

If i can give 0 stars i would the general manager robert is a crook and not a man of his word he’s a lier.

mi
Review №35

IF YOU HAVE BEEN SCAMMED BY THIS COMPANY PLEASE CONTACT ME ASAP I NEED 100 PEOPLE FOR A CLASS ACTION LAW SUIT I WILL FOOT THE BILL JUST TRYING TO HELP ALL I CAN THAT HAVE BEEN SCAMMED BY THIS COMPANY CONTACT ME AT [email protected] thx

Jv
Review №36

Paid down payment had car for 2weeks fiance company resend deal....sum bs

Ch
Review №37

We purchased an SUV from them. Minor issues so we thought. We took it to our own mechanic and the repairs are gonna cost more than what the vehicle is worth. Owner said he personally drove it home a couple times and he would trust his family riding in it. All I can say is he must not love his family much! Worst mistake ever. Will not go back.

Ch
Review №38

Worst place to ever buy a vehicle. They do not provide you with a car fax on any vehicles. Robert Hamama and Max Farrah are nothing but crooks.My wife bought a Murano and within days, the radiator burst. Then I went to have to oil changed and it had an oil leak. Then 3 weeks later, the transmission went out.So they put us in a Nissan Altima with 27000 miles on it. We didnt want the car but they would not offer us anything else.So, no car fax again and come to find out, the entire front end was previously completely wrecked and they polished it up, put it back together and I guess we were the suckers who bought it.Now at 57000 miles, the ac has gone out and the transmission is going out. Since the front end was in such a bad collision, it voids the factory warranty that Castle told me it had.These are some of the biggest crooks I have ever dealt with. I hope they get get shut down and no one buys from them anymore.

Ja
Review №39

Purchased a 2006 F250, paid $16,000 cash didnt even drive the truck for 2 hours and it started jerking. Took it to the diesel mechanic and the transmission is bad. Transmissions dont go out over night! After going back to the car lot the owner tells me I know the transmission was messed up I drove it for 4 days like that!?! I said you sold it to me and never said anything about it!! The owner is refusing to fix the truck! Do not buy from here. You will waste your money and be ripped off by a crook! Do not buy from here. You will waste your money and be ripped off by a crook! DO NOT WASTE YOUR HARD EARNED MONEY! YOU WILL GET A LEMON!

Da
Review №40

The employees and owners are very business like. I would recommend them to others and have. Warm and friendly atmosphere. I give them 5 stars.

Ma
Review №41

Horrible and Dishonest. They were not supposed to run our credit. We were inquiring about in house financing. They lied and said its a law all dealerships check your ss# to make sure your not on a terrorist list. Found out after our credit took a few hits on hard inquires this was a scam. Bishop Dave said it was income driven. While he was running our credit he denied running it. Repeatedly lied to our face.

Cr
Review №42

Great customer service... quick response Victor was a Awesome sales guy thanks so much we love our truck thanks again castle used cars😀😀😀

Ms
Review №43

I love this place Robert and the team do a great job.......he got me approved...love it go see them

li
Review №44

Bought a used 06 dodge stratus lasted 10 days until I found out it had a blown engine when I brought it to firestone to do a diagnostic. They then tried to put me in a Nissan Xterra and i took it to Firestone before signing any papers and paid $21 for a pre buy inspections (best $21 i ever spent). They told me it had an oil leak and coolant leak and whole bunch of other problems. They told me it was not worthy of buying. Long story short I ended up wasting $1,000 when I add up everything I spent. I’d rather lose that money then to make car payments for lemon which I would’ve of spent thousands more doing that. If you look at the back lot they’re a bunch of cars from the auction that have been in serious accidents and they just shine them up and sell you a lemon. DONT TRUST ROBERT!!!!!!!!!

Ez
Review №45

The worst place to buy a car from. Got a car from them and was told that Im all clear to go, only to find out the bank never approved us and we need to bring more paperwork. Max is the worst manager ever he is very rude and unlikable. The owners however are very kind sweet and works with you.....

Ju
Review №46

Do not spend your Tax Money here ! I bought a car a few weeks ago and I have to deal with the timing belt water pump alternator timing guides, correlation codes, friction gear and belt ! Robert is full of shyyt and so is Lisa ! DONT SPEND YOUR TAX MONEY HERE

Br
Review №47

Looked around the lot for almost 20 minutes before someone came out then she disappeared and a guy out. He ignored me, the one looking for a vehicle, and followed around the friend who came with me bragging on how hard he drive all the vehicles. All the vehicles on the lot had issues. When I finally did get his attention to show me the vehicle I was trying to look and was actually interested in purchasing he walked away to talk to another couple then asked me for the key to the vehicle and handed it to them to show it to them like i wasnt even there. They left and he went inside. I walked in and he was too busy talking to the receptionist about the Lexus he didnt want to show anyone cuz he was hoping to buy it. I purchased my vehicle cash from somewhere else.

Sh
Review №48

I felt in good hands! Business was great

Ma
Review №49

My mother put $2500 down for a car,Victor told her to drive it home to see how she liked it,As soon as she left the lot it was making a funny noise she called Victor back and he told her it was nothing,She drove it back the next morning for them to tell her they couldnt give her all her money back bc she took it home,They didnt tell her they were keeping her money or she wouldnt took it home!!!!!!They told her about a warranty that she could buy.They told her it was a 3 year warranty come to find out it was 30000 miles or 3 years whichever comes first.And on top of that Paul sign her name on the contract which is against the law last time I checked. For Me or my family we will never every go back to them.They took advantage of a single parent who just wanted a good car for them to make that bonus money.I wouldnt tell my worst enemy about them.They are rip off and they know whats wrong with these cars they sell. Dont go to yulee castle cars on state Rd 200

il
Review №50

Yulee Dealership..Worst ever, paid cash for a car and was told by the salesman Vic, everything (tax, tittle, tags, lic) was included in the price. I was very clear on everything being included. Get a call that I need to pay for the tags. I immediately called and spoke with Paul GM, who said he would check into it. I called back, they got Vic on the line who stated that he did not say that (LIAR) Our conversation went no where and he hung up the phone in my face. I called back to talk to Paul, and he nor Vic would come to the phone. Bad Customer Service, because although our conversation got elevated, I did not curse, no use of derogatory words, nothing degrading, just disagreement. Were adults, so they should have been able to work this out. They did not offer to make this right, or even offer to pay a portion since it was a misunderstanding on their part. I know what Vic said, and I would not be upset if he told me that the tags were separate. I had visited several dealerships and I told them all including Vic, that everything had to be included in the cash price. I told him we needed new tags, and it has to be in the price. Vic response was I will take care of you, trust me. Well he lied, and the trust is broken. I am going to report them to the BBC and the Trade Commission and others. Theyre liars and bad business men. I will never purchase anything else from them.

al
Review №51

Amazing dealership. The whole crew is awesome. Thanks to Sam and all the staff.

Ed
Review №52

The are great Ryan and Robert are back and they took great care of me.

Ka
Review №53

This place is horrible worst experience of my life they are scam artists I suggest that you dont buy a car from a rinky sink dealer and you get one from a real dealer... horrible service and rude personnel never again if I could give them a negative star I would

Ja
Review №54

Worst experience of my life ! Cant believe they are still in business. They buy screwed up cars at auction, shine em up and sell you lemons.

Te
Review №55

Quick service pluss saleman told me what car not to get.so i think that was a plus..

Sc
Review №56

This place is a rip off do not buy your cars here I guarantee you that they lied about ur car and it is really a piece of trash..... I walked away from them empty handed and so proud I did.... Please be smart and go somewhere different..... I found out the hardway as I drove from Crestview FL to them to buy a specific car..... With the cash in hand also.... i also looked around the lot for something else beings I drove about 5hrs plus to make a deal..... Please be smart guys and walk away like I did or better yet dont even go here!!!! Whoever rated 5 stars must have been paid to rate it 5 stars or r fake accounts used to boost ratings I promise u will not be able to happy buying from here

gu
Review №57

Stay away as far as you can otherwise dont say latter on I told you so. Worst place to buy a junk, yes a junk thats what excacly they sell....go in the back and see with your eyes that they fixing all the salvage cars and they sell them for good ones. They just want your money and not your repeat bussenes. They will lie so they can get your money and you may even not get a the car that you paid for....true story indeed. My problems goes almost a year with them....they got my money and my car but I wont but it down till I get on the top and win. They will pay dearly....dont know how or why we let them do all these things and dont complain to the state agencys....they need to close bussenes otherwise more people will get destroyed

Ga
Review №58

Cars arent really that good and salesmen lie about whats done to the cars

Ni
Review №59

My fiancé was looking at a truck at their yulee location. She was almost ready to sign the papers but wanted me to come check it out first. This truck was in rough shape, had dry rotted bald rear tires, the rear pinion seal was leaking, high pressure steering how was leaking, and the front sway bar end links had ZERO rubber in them. They were unable to produce any maintenance records and the ignition coils were OE so the plugs had never been touched in 140k. Which means they are going to break off in the heads costing thousands to repair. The tailgate was missing parts, the interior had random trim pieces gone with gaping holes there, the radio wasnt even bolted in and no stations worked, the drivers seat had a hole with metal sticking out that ripped her pants getting in it. When I brought all this to the salesmans attention he seemed more than willing to take care of any issues. When I asked about the total and what hes already tried to finance her for it totaled to 11,200$. For an 06 2wd f150 with 141000 miles in excellent condition is worth 7g. This one I would rate in fair condition at best which is worth even less. Not even considering the thousands of dollars in repairs it needed. Paul the salesman then cocked an attitude and didnt like it when I called him out about his lies of only making 400$ on this deal. These people are sketchy and I wouldnt suggest them to my worst enemy. They are getting a one star rating only cause negative number of stars isnt an option!!!!

bi
Review №60

Girl friend wanted a carThey found financing for herTold her she only qualified for this one car which was 7k when there were others cheaperMakes no senseWell car just came from auction man said this is your carWell it was filfty and was never checked outBrakes were shot and no headlightsWell few days later BANK calls loan not approved yetHow can supposedly dealer let her take car off lot for one and not to mention safety issuesWell I will say brakes are fixed but been back four times and still cant drive at nightThey are turned in to federal business bureau and not to mention they are scammersI wouldnt recommend them to my worse enemySo if you decide to buy from them just bend over because you will get screwed

Br
Review №61

Stayed 2 hours after closing and didnt try hurrying us into picking something we really didnt care for. Thanks for being patient and most of all thanks for the ride.!!!🚗🎶🎵

Fr
Review №62

Sam, who is not the owner and Robert Hamama, who is actually the owner do not pay their bills. They cheat and lie to keep from paying workers. They are 100% crooks. So if they will not take care of their financial responsibilities then you know they will cheat any buyers that have the misfortune of buying there. Keep your distance.

Ch
Review №63

If I could give this place no stars I would I went to the dealership on 2/20/2017 looked at a Nissan Pathfinder I put 1750 down but because of a ticket was waiting on my D6 clearance they told me the car is your I told them I woul be back in 2 days to pick up the car I returned on 2 days only to be told that they had accidentally sold my car the owner Sam told me dont worry I will get you something better he pulled up an all black 2016 Dodge Journey that he bought at an auction I said ok that will work he told me it will take 24 hours to get her a week and a half went by in this week and a half I had to rent a car now they still have my 1750 after a week and a half they tell me your car is ready I get to the dealership annnndddd this is not the car you showed me at all its a 2014 Dodge Journey it was still ok had minor thugs Sam told me he would fix but at that point it was the day before I was to go on a 3 week vacation to see my family up north so I said fine after I get back off vacation Sam and Rachel call me finance lady to tell me we dont have financing for you so Im looking like this is crazy they tell me to come in and they will again give me another car but cheaper I say ok I get a 2012 Nissan Quest I have that car for a week only to get a call yesterday from Rachel telling me Sam needs the car back at this point Im over this place I say ok I just want my money back her and Sam say ok we will have a check waiting for you and get one of are sales men to drive you back to work I get there get the check only to talk the check to cash and its a Bad Check I call Sam right back and he tells me that the check was not meant for me now it has my name on it with the amount 2000 of what I have them since on top of 1750 I had to give an extra 250 down when I got the quest he tells me that he cant give me back my money and now has refused to speak with me or take my calls RUN DONT DO BUSINESS WITH THESE GUYS I have gotten a lawyer Sam has court dates lined up already he has had complaints up the ass for his business practicals today I will be calling Chanel 4 news as well

Ro
Review №64

Ecellent service. I raley write reviews but i appreciate when people go out of there way to make sure im happy. Just wanted to make sure i let someone know! This is the place to go when you need a car. Victor was the saleman that helped us but the entire staff is great.

Ko
Review №65

Tried to get my title without me even test driving the truck i was looking at for 11,000 with 200,000 and beat to hell had check engine light on broke mirror and back door or hood didnt work .Dont waste ur time here!! Ripoffs!!

Ba
Review №66

Still bought the vehicle from them because I really wanted it, but prices jumping around from what they were advertising was unprofessional. I wouldn’t recommend buying from here unless you really want it or you have no other choice.

Ro
Review №67

I purchased a car for my wife in the early part of March 2013 from Castle and while the person I dealt with was very nice and did what he could to help me, the car he sold me was not so great. To make a long story short one of the tires had no tread on the inner part and that made the car shake really bad. And the car stalled on my wife and children on their way home from church at about 10p.m. because there was no oil in the engine. Thank God they were right up the street from our house. Basically I felt like they put the car on the lot to be sold without having properly inspecting the car. Had they done that they would have known that the tire needed to be replaced and an alignment needed to be done and the car was in need of an oil change. I would not recommend anyone to go there. To me they care more about a profit than the safety of their customers. By the way this was all within 3 weeks of us having purchaed the car.

ch
Review №68

They could maybe extend their cars, if your like me you like to get muddin! so i would suggest openning up their line to trucks more so people like me can get muddy!!!

Br
Review №69

I bought a car late 2011. Drove it for a month. Took it in they said had engine issues. So I purchased another engine. They installed it. Told me 3 times it was ready. Leave work EARLY to find out its not even been worked on at all. Finally get my car back and on the test drive find out it still had the same issues. Turns out didnt even need a motor. It was a clogged convertor. Well needless to say not happy!!!! Drove the car for about 2 weeks and the engine blew up. Been in a lawsuit with them going on 3 yrs now. And there r so many more things that was wrong with the car when I got it back. Nvr nvr nvr deal with these people!!!÷!

he
Review №70

Very displeased with the way the dealership operates. Have had many issues from the start. Not recommend.

ST
Review №71

Great place great people great used cars

LA
Review №72

They Help Me Find The Car Of My Dreams.. Excellent Service

Na
Review №73

Ryan did us right was nice and worked with us no complaints

Sh
Review №74

I Had a bad feeling when I walked in the door...

dr
Review №75

BEWARE!! Sold me a junk car bad title. Having to sue him. I will win in the end just a waste of time

Id
Review №76

Wonderful experience with mike and Vick beautiful car

Tr
Review №77

Sold me a vehicle with a bent frame, bad title. Vehicle still had a lein from previous owner. Avoid this dealer at all costs!!!

Kl
Review №78

Went and looked at an 8k car, total piece of junk. I agree with the other person this place was sketchy.

mi
Review №79

Very good experience and worked with us for 3 days to get us a car

Da
Review №80

People are good to there customers

Ki
Review №81

VERY UNPROFESSIONAL! Please don’t buy here....!

Ia
Review №82

Victor took care, I had terrible credit and he made it happen.

Sa
Review №83

Very Satisfied

Wi
Review №84

Unsatisfied with the service I

me
Review №85

I .

Ly
Review №86

Fantastic people

De
Review №87

No comment

Gu
Review №88

Excellent attention, very friendly and good prices on their cars.

Information
19 Photos
88 Comments
3.1 Rating
  • Address:5225 Beach Blvd, Jacksonville, FL 32207, United States
  • Site:https://castlecarsjax.com/
  • Phone:+1 904-866-4222
Categories
  • Used car dealer
  • Auto repair shop
  • BMW dealer
  • Car dealer
  • Chevrolet dealer
  • Chrysler dealer
  • Ford dealer
  • Mercedes-Benz dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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