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Shoe Carnival
512 Gulfgate Center Mall, Houston, TX 77087, United States
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Shoe Carnival

Comments
ma
Review №1

Incredible customer service. The manager helped me out with my question about certain shoe and was resolve accordingly. Great staff in store.

Jo
Review №2

Went in this location for the first time today. Customer service was excellent. Michelle helped with any questions that we needed. Left with some great deals! The cleanliness of the place and friendliness of staff will keep us coming back.

ja
Review №3

I was in this store and Michel which is a manager was rude. She was very unprofessional.

El
Review №4

I always go there to have great bargains on name brand shoes better than WSS

Un
Review №5

Customer service was great I think her name was Karina but my cousin and I had went there last minute to find me shoes she did everything she could so I wouldnt have to go change my outfit so at the last minute I decided to get the shoes went back in the store she had went on her break so two thumbs up to her and how patient and sweet she was because we were laughing and joking so shes great with her customers

jr
Review №6

Used to come here to shop for shoes you bought one and got the other one half price they stopped that so theres no reason to even shop here anymore you can just get the same price as anywhere else.

Ja
Review №7

Great selection of footwear here but no Jordans... LeBron, Adidas, converse, Nike, Etc.. All the cool shoes for everyone, I purchased some kicks for me and my son to match Nike Air Max, awesome store with discounts and buy one get one half price I love it.

Re
Review №8

Great place for kiddos shoes. Usually can find a coupon online.

Mo
Review №9

This place never have the shoes I want??? You see them on line at the store but they are never there!!!

So
Review №10

Nice, clean and friendly staff. Went sunday morning and it was empty yay went in and out fast.

My
Review №11

Not better or worse than any other shoe store. Prices line up with everywhere else. No super great deals or anything but plenty of options,

El
Review №12

Love their shoes at shoe carnival

Yo
Review №13

Karinna is the best. Girl thanks for stinking with us.

La
Review №14

Sad and pathetic I was here with my friend and I guess we were taking to long in the store one of the employees walked up to me after being in the store for so long and ask did I need help when you can clearly see see didn’t need it he only did it because we was taking to long we were literally only in the for less than 30 minutes we were not the only ones in the store there was plenty more and we were the only ones picked on this store could never get my money again you guys need better and more professional employees

Ma
Review №15

Great customer service and very Friendly

De
Review №16

Clean and good customer service

Ka
Review №17

Had just the right shoe for me!

Da
Review №18

Place is nice and quiet. Very clean

Ju
Review №19

Very good selection

D'
Review №20

I was looking to buy several pairs of shoes until I looked around and an employee was literally watching me. She was so transparent that she didnt even speak or ask me if I needed help to try and play it off. There were other customers in the store, so why was she following me? I shop there all the time, but I wont be back. I felt very uncomfortable.

Co
Review №21

The sales girl to the wonderful job getting both my husband and I we ended up buying five pairs of shoes that day. Had it not been for her knowledgeable work ethic and willingness to go above and beyond for grumpy customers we certainly would not have bought five pairs of shoes much less one.

Iv
Review №22

Customer service sucksCan’t even help you with a returner they even get confused with the recipe in hands

El
Review №23

Good shoes good prices

So
Review №24

I can never find any female shoes in my size. They couldnt even stand by their ad promise. I usually have to buy mens shoes & to find something in a style I might be able to put up with is so limited. I will probably be purchasing shoes straight from the brand company from now on. I need to cut out the middle man.

La
Review №25

The staff are very helpful and nice great prices on their shoes

So
Review №26

Went to get us all some Nike slides.Needed help with the little ones.Walked the entire store saying,“Does anybody work hear, can somebody help me?”I am pretty loud.No help.No problem I’ll take my money somewhere else.

al
Review №27

I found the shoes I was looking for. Great prices!

Bl
Review №28

Friendly staff, and good deals

Un
Review №29

Good place to shop for shoes but hard to find size on certain shoes, can NOT ask for other sizes because what you see on the shelf its what they got they told me. If you order on the website they charge you twice supposedly its a hold charge and you get it back but make sure you call because I doubt you will get your money back of you dont call. Will never order online again from shoe carnival!!

Sh
Review №30

Affordable shoes and great sales. Plenty of parking

Jo
Review №31

👍

Ca
Review №32

Always Love Buy one get50% off... Nice Workers At This Location

Ca
Review №33

Clean place plenty of shoes to choose from

Jo
Review №34

A young man name Jeshoes helped me out today picking a pair of shoes for my Smash party i’m having in the future. He was very polite and asked for my Nintendo ID. I said yes of course and hope he could make it to my party.

Ca
Review №35

Very irritating staff, they consistently interrupt for no reason, I dont need you to read the box sizes to me, Im capable of doing that myself. If I wanted to deal with salesmen Id have gone furniture shopping. Leave customers alone unless they ask for help, people dont want to be bothered by strangers.

As
Review №36

Michelle was such a good help. Great customer service.

Ji
Review №37

It was Awesome 👍👍 great associates that help you find what youre looking for great 😉 prices

Ma
Review №38

Very good price. Buy one get one free. Buy one for half price. Good place.

be
Review №39

Pretty good selection and you cant beat the BOGO 1/2 off. Its pretty organized for the most part.

vi
Review №40

Always great deals and a wide variety to choose from!

S.
Review №41

Lmao this place has a better selection of SLIP-RESISTANT Skechers than the Skechers Outlet stand-alone stores

Ta
Review №42

Nice selection of shoes wirh great prices

Ra
Review №43

Wohooo....discounts on branded shoes...

Mi
Review №44

If you are single parent with more then one kid and you want them all to have GOOD Shoes then Yes this is the shoe store you are for sale are amazing so stop go look for yourself

Ct
Review №45

Great selection, awsome discounts! I had bought Tommy Hilfiger shoes and got it half off just by buying a second pair.

Gu
Review №46

Its good they have plenty to choose from,bought shoes for my family and me.

Ty
Review №47

Great people they help me in every and funny thing checked back a few minutes later

Ca
Review №48

Nice place and service, good prices

Sa
Review №49

Variety of shoe selection and economical. Clean and neat and ppl friendly

Ce
Review №50

I try to get my son this shoe one of the size was no the same we were standing there like for 10 min non of the employees where try to find it the supervisor saw me and start asking all the employees who was looking for the shoe they quickly start doing there job unfortunately they didnt find it he offered me a $10 discount on different shoe i end up taking same price shoe but he give me the discount .

De
Review №51

Well I guess this place is not like it use to be, back when they had a male manager, now that they females here Is waste of time at least It was for me. This women dont seemed too enthusiastic about their job and, they wont even asked if a customer needs help.

An
Review №52

Great deals, always have buy 1 get the 2nd half off.

Di
Review №53

Disappoint...i have always shop here an today the manager was soo rude!!...i had complete my purchase and forgot to mention that one of the shoes Wanted to order a bigger size...well idk if he taught i didnt know English or what but he told the girl that was attending me that he didnt have time for that to make we wait to do the exchange after the next customer...soo rude why would i wait i am a client too and i was still on the register..

Ce
Review №54

Younger employee dont know the meaning of customer service. Its pretty sad 😔 that theyre not educated on this. They would make so much money if they did instead of losing a customer.

Ad
Review №55

Nice shoe store... And the LP people are on point.

Ca
Review №56

Its a shoe store touting low/lower prices... meh.

Co
Review №57

My only shoe store i got to

Sa
Review №58

👞👡👠👢 good price

Gr
Review №59

Took my granddaughter to get some tennis they were terrific

Or
Review №60

A nice place to buy shoes.

ut
Review №61

The staff was very friendly awesome variety of shoes and etc.

Ki
Review №62

Great service great salesman and women I will be going to this store

By
Review №63

Nice nike selectionAlso they have the Reebok retrosIf they have some cardboard I will start breakdancing

Ed
Review №64

Cool

Li
Review №65

Great shoes and backpacks and socks and hats very great store

Bi
Review №66

There is always sales going on. More bang for your bucks. Buy one get one half off.

Ur
Review №67

Love Shoe Carnival. They have name brand shoes and Its always buy one get one 50% off.

Ms
Review №68

Cool sale prices... limited varieties in-store

He
Review №69

Good service. Good deals

JR
Review №70

Always find great shoes

Ki
Review №71

Excellent service the person was very helpful

Es
Review №72

Love their shoes and the employees were helpful

De
Review №73

Always lowest prices on the best shoes!

Li
Review №74

Always have what me and my kids want and need👟👞👡👠👢💖

Am
Review №75

I grabbed a box from the bottom but thankfully the cashier checked the shoes & realized 1 was the wrong size.

Ro
Review №76

Very helpful staff and friendly

Ca
Review №77

Price are to high and clearance not clearance. Dont have any shoe size for men in 14 and up.

An
Review №78

Easy parking decent priced shoes

Ka
Review №79

Super bars to

Ad
Review №80

It has everyone size and good price

Da
Review №81

Good clean place and great service

Ve
Review №82

Great friendly employees

Ly
Review №83

Great deals on shoes

Je
Review №84

I found the perfect pair of Converse! :)

Ro
Review №85

Good shoes for a cheap price

gr
Review №86

Bad costumer service by leslie

Ch
Review №87

Its okay but a little over priced

Le
Review №88

Found what I wanted

Ke
Review №89

Friendly employees! Bargains on quality shoes!

Ro
Review №90

Live it good price

Jo
Review №91

Very good

Be
Review №92

Large selection and well organized.

Ma
Review №93

Purchased some work shoes for wife

Ma
Review №94

People are very nice there

Ki
Review №95

Great employees great service

s
Review №96

Good shoes reasonably priced

Gg
Review №97

Very good service

Fi
Review №98

Lovely shoe selection

Ke
Review №99

Nice selections

Kr
Review №100

Love thier prices

Information
50 Photos
100 Comments
4.3 Rating
  • Address:512 Gulfgate Center Mall, Houston, TX 77087, United States
  • Site:https://stores.shoecarnival.com/tx/houston/shoe-store-houston-tx-400.html?utm_source=google&utm_medium=listing&utm_content=400&utm_campaign=TX&utm_keyword=Houston
  • Phone:+1 713-644-2622
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:6AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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