user
C&G Auto Repair
3808 Jeanetta St, Houston, TX 77063, United States
Appearance
C&G Auto Repair
Comments
Er
Review №1

Great, friendly service. Explained everything clearly, fixed my electrical problem and made sure to check with me for every step. Will definitely return for all my Mercedes needs.

De
Review №2

Friendly service and Victor was very transparent about the whole process. Will continue to do business here!

Ms
Review №3

Honest, forthright, affordable and good service. Tell Victor, Terrence sent you.

Ja
Review №4

Absolutely excellent service from C & G. Hector was very helpful and kept us up to date while my was is with them. Hector also called me to say the car has been built and on its way. At handover, they were all very helpful. Highly recommended service. A+++ service!

Li
Review №5

I can not recommend C & G Auto enough! My car had wiring that had been chewed through by rodents, I had oil leaks in the computer & wire harness among other issues. I had initially taken my car to an independent auto shop who couldn’t help. Then I headed to Mercedes dealership who quoted me $10k and told me my car wasn’t worth fixing. Luckily, someone recommended C&G Auto to me and they handled the issue for a fraction of the previous quote. It was a tedious time consuming job but they did it and I couldn’t be more pleased. They are honest and a pleasure to work with. I rarely leave reviews but this business saved my car and I couldn’t be more grateful.

Th
Review №6

What can I say about these guys... awesome customer service experience from the front of the house to the back. Victor and his team were very transparent, professional and communicative with regards to diagnosing the electrical problems plaguing my Mercedes SUV and delivered timely results, correcting the problem and not ripping me off in the process. I highly recommend this shop for your foreign vehicle needs especially Mercedes!!!

Sa
Review №7

Place is nice and the crew is welcoming and organized. They took the time to answer all my questions, fixed my car and even sent me a follow up message. They are also cheaper than the Mercedes dealership so that’s a plus

Ja
Review №8

I recently brought my car here for maintenance service and I am so happy with it. The have given me enough options to choose from. I am really satisfied with everything that they did. Shout out to Hector for a job well done.

Te
Review №9

Victor went above and beyond in service. He and his staff were knowledgeable, helpful & trustworthy, with phone access all the way to Florida. I highly recommend C&G Auto Repair.

Te
Review №10

Great decent prices specializing in Benz and Bmw fast service

Er
Review №11

Been coming here since Craig and gail,for the past 10 yearsUnder new management, still great service, very upfront with pricing no pressure, manager will sit with you and explain services needed...will provide shuttle if near by.Very honest shop, mechanics have been there many years. Very knowledgeable .continue to use this shop. Trustworthy ..

Pa
Review №12

Car was having transmission problems and it was taken to 4 others shops and with each shop the bill got higher and higher. Last place quoted $8000 for just the transmission work. I was on FB and a banner ad scrolled by and I clicked on the ad and requested a call. Towed my car and a week later Im back whole and my car has not been driven since March. Repaired transmission, mounts, motor mounts, arm, bearings, ac filters for 40% of my quoted price of the transmission alone. Im a customer for life. Very professional and very thorough. Videos and pictures of each step in job. Honest recommendations and very reasonable labor cost. I highly recommend C&G you cant go wrong!

Ir
Review №13

Great service! Highly recommend them! Always top notch service and maintenance! The best there is!!! Friendly staff and great mechanics!!!!

Na
Review №14

I found my new place to get all my mercedes fix thank you c&g for great job

Do
Review №15

Always great service at the best price. So much better than the dealership. I don’t really trust anyone else to do repairs.

Sa
Review №16

WOW. Fantastic service. I spoke to Diana and Victor a few times over two days, since I was doing a remote inspection of a car I wanted to buy. I live in San Antonio and was blown away with not only the efficiency of the inspection, but the depth of work done by Victor and his team. He sent me over a dozen pictures, and walked through the full bumper-to-bumper report with me on the phone. Thank you SO MUCH for your attention to detail and making me feel confident about buying a car remotely! Excellent service, personable, and professional.

In
Review №17

I was very happy with details provided on the process involved in fixing my car. The mechanic is so much knowledgeable. Overall I am very satisfied and would recommend C & G to others. Highly recommended!

In
Review №18

I am really satisfied with the experience. C & G really value their customers and making sure that we received the best service. That was the best and my car is now running so smoothly. Highly recommended dealership!

Ci
Review №19

Te customer service is excelent, they even call to follow up regarding your experience with them, as well as the job done on your vehicle. They are caring, and seem like they enjoy what they do.C&G prices are OK, but they are willing to help you work with your budget. Just negotiate fairly with them, and you will get out Of there wanting to go in again

Ju
Review №20

Hector is the best car mechanic for me. He is so kind, helpful and a very competent mechanic. C & G also offer a very competitive pricing for their services. This is actually my fourth time visiting the shop and I fell in love with their service. Highly recommended!

An
Review №21

I am very happy with the entire experience. They are the nicest people from a mechanic shop that I have ever dealt with. They have given me the customer experience. The cost of service is very much reasonable. Highly recommended!

Gr
Review №22

Ms. Diana and Mr. Victor are always very professional and thorough. I am always satisfied with all service from the office to the mechanics bay.👍🏾👍🏾👍🏾👍🏾

Cy
Review №23

Real nice people very professional. The prices are reasonable.they showed me the problem and fixed I fell like I can trust them.

Fr
Review №24

Very professional and courteous service. Highly recommended for all your maintenance and repairs needs.

R.
Review №25

Great, friendly staff. Reasonable prices. A1 service.

ch
Review №26

This place was very clean and well maintained. The workers are very responsive and keeps you in the loop through out the repair process.I used my extended warranty program and their team will work their hardest to maximize your time/efforts.Work was completed ahead of schedule, accurate, without issues. They even put paper floor mats to prevent further dirt transfer during their work.Owner will take the time to explain what is happening, what needs the happen, and what can be put off.Never was I pressured to do more than needed. No major upsells.Place has clean restroom, candy bowl, cold sodas and everyone practicing safe covid protection.BTW. Tell them CHINH with Lexus sent you, get $20 off.

Ed
Review №27

C & G has the best mechanic for Euro cars. They are the best when it comes to fixing cars. Im really amazed with their pricing. It is so much affordable thats why I choose to bring my car here whenever I need to. Highly recommended mechanic shop!

An
Review №28

I have several older model Mercedes and the only way to keep them running without breaking the bank is C&G. They give you options on parts and work with you to find the most economical repair. All the mechanics have decades of Mercedes experience and the shop has updated software and equipment just like the dealers. Honest and reliable.

Ma
Review №29

Amazing service very friendly staff and the prices for a foreign car are great. I am happy i found them they have a customer for life.

ja
Review №30

C & G is on the best place to have your serviced. I always come here when I have issues on my car or just wanted to have it serviced. People here are so nice and friendly. They are the best mechanic! Highly recommended!

Xi
Review №31

Very friendly people and very upfront about the prices and service. Good work and will do my maintenance here in the future.I went a second time recently since my car fender and door needed to be fixed. They offered the best price I could find and did a very good work. Paint and part replacement looks perfect. I highly recommend this place!

Ma
Review №32

C & G is one of the best car mechanic place! Im really happy on how they fix the issue with my car. Hector is so far the best car mechanic in town. Im really satisfied with the entire experience. Highly recommended mechanic shop!

De
Review №33

C & G is a great car mechanic shop! The price is extremely affordable that’s why I always come here whenever my cars needs some repair or service. I always had a great time working with them. Highly recommended mechanic shop!

Ti
Review №34

Diana and Victor are extremely professional and very helpful! Victor is knowledgeable and willing to only do what is necessary to your vehicle. I like how he tells me what I need to have repaired now and what can wait but we watch it carefully. C&G is the only mechanic I trust and am always recommending to everyone I know.

B.
Review №35

Hector is the best. He is extremely knowledgeable when it comes to my mercedes. My car is always repaired correctly and if its a large job I cant do right away, he looks for the best solution for me without compromising the quality and safety.

in
Review №36

Hector is a wonderful guy! He made sure everything is good with my car, he also went extra mile just to help me. It was a very efficient service plus a very affordable price. C & G is highly recommended car mechanic shop!

Ma
Review №37

Im so thankful that a family member suggested that I bring my car here. That was 4 years ago and now this is the ONLY place that Ill take my 2011 Mercedes. It feels good knowing that when I bring my car here, I can trust that they will provide the BEST service for minimal cost. Everyone is friendly and knowledgeable. They always thoroughly explain anything they do to my vehicle. Top notch service! I will continue coming here for as long as I own a Mercedes.

Ki
Review №38

The service was great, they had drinks refreshments and a very clean bathroom as I waited. After my car was finished the explained everything they had done, and told me everything that I needed done after the work. They where also willing to work with me with prices. Great place to get your Mercedes repaired at. I would recommend this place to everyone and everybody !

Ta
Review №39

C & G is for me the best mechanic shop for European cars especially for Mercedes-Benz and BMW cars. Since I have European cars, I always come here whenever I need help with my 2 cars. Their prices are so reasonable. Highly recommended mechanic shop!

Je
Review №40

C & G has the highest quality of service among mechanic shop that Ive been to. They really protect and help their customers when it comes to maintenance and repairs. Im very happy with the entire service and looking forward for many years of partnerships.

Ca
Review №41

I brought my CLS to C&G for maintenance after it was clear I was getting ripped off at the dealership. I was greeted by Victor, who did a full vehicle inspection and confirmed what I already knew - that I didn’t need all those extra services the dealership was tacking on, because my vehicle is still new. I was very happy with the overall service at C&G - pricing was fair, prompt service, and the integrity and professionalism of everyone. I will definitely continue to be a customer and absolutely will recommend C&G to anyone looking for options outside their dealership.

ch
Review №42

I have been going to C&G for years and their service has always been great. I was initially worried when the shop came under new ownership, but the service is still affordable and timely. The shop has done numerous different services for me and I am always satisfied.

Fe
Review №43

I was referred by a co-worker for work on my BMW 328i. I was promptly received and attended by Victor. Everything was transparent concerning the pricing and labor time. Everybody was professional and courteous. I recommend C & G for your Mercedes and BMW needs.

Ba
Review №44

C & G people were very helpful. They towed my truck due to transmission problem. They have an outstanding customer service and the price is very reasonable. Highly recommended!

Me
Review №45

Hector and Victor are a great mechanic tandem. They are very honest and friendly. I have so much admiration for them because they always fix my car without a hassle. Highly recommended mechanic shop in Houston!

Gi
Review №46

Hector and all the staff at C & G Houston are all fun to deal with. They are honest, knowledgeable and very helpful. They were able to fix my car in no time and the cost is very much affordable compared to other European car mechanic shops. Highly recommended!

Ai
Review №47

C & G is the best car mechanic shop around Houston. The Manager is so much accomodating. He was able to help me out with all the problem with my car. Im so much happy with the entire experience. Highly recommended mechanic shop!

Al
Review №48

Great service at reasonable prices. C & G never failed to impress me as always. Thank you so much Hector for the wonderful service. My car is running smoothly now after they fixed the problem. C & G is highly recommended!

Ni
Review №49

Hector is a very good man! He assisted me so well in the whole process. He fixed my car with ease and has given me a discount which I’m very happy about. I highly recommend C & G to anyone having issues with their cars.

An
Review №50

It was a pleasure working with Hector on the problems with my car. He was nice and very professional. It is easy to talk to him about different things that matter to us. He also explained well all the things that I need to know about cars. Highly appreciated!

Iv
Review №51

I’m very satisfied with the mechanic at C & G. I forgot his name but he was very good. He was able to fix my car in no time. He was a great person, he didn’t do unnecessary things on my car. Highly recommended!

Sh
Review №52

First off let’s start with the customer service... AMAZING! Victor & Diana were very personable; taking the time to update me of the schedule along the way including the delivery of the parts, amount of time required to complete the job, and follow up after the service was completed! Pricing was even better. I have all of my limbs, things I loose when allowing Mercedes to work on my car (Lol). I’d definitely recommend C&G to other Mercedes customers and I’ll be using them for future services.

Ad
Review №53

Hector was very helpful! He is the one who assisted me with the problem on my car. Their service is phenomenal, the price is very much affordable considering I have a European car. C & G is highly recommended!

Mi
Review №54

I wouldn’t go anywhere else (especially for something important) with my Mercedes. Victor finds things that are about to go wrong and advises when things are not necessary to fix as yet. I feel well taken care of. I would recommend anyone that owns a Mercedes to come here. They’ll be delightfully surprised!

Na
Review №55

Excellent service and reasonable prices! Quick to deliver, they were able to fix problem with my car within the day only. Im so satisfied with the service that they have provided me. Thank you so much C & G!

Sa
Review №56

I am so thankful to Hector for going above and beyond to make sure the car get fix on time. C & G is very efficient in dealing with their customers. I’m very thankful that I was able to know this mechanic shop. Highly recommended!

Le
Review №57

Great company and does the job right the first time. C & G offers fair rates for services provided. I drove 60 miles out the way to get my car fixed. I am a very satisfied customer.

Ba
Review №58

C & G is the best repair shop in Houston! I appreciate all the works that they did for me when I went there last time. They fixed my car with ease and it was all good after that. I’m so thankful to C & G!

Fe
Review №59

Hector went above and beyond in fixing my car. He was so helpful and very kind. The price here is very much affordable and will give discount if you have multiple issues to fix. Thanks again C & G!

Ar
Review №60

Victor and Hector were so much helpful when my engine broke down. They fixed my car very fast and very efficiently. Their prices is so affordable compared to other mechanic shop. I highly recommend them to everyone!

Be
Review №61

C & G has always been the best when it comes to troubleshooting cars. I always bring my car here whenever I have trouble with it. Hector has been the best mechanic and he always assist me well. Highly recommended!

So
Review №62

If you want a good service for your car, these guys are great. Nothing too small and nothing too big for them. They offer a very competitive price wise as well. Trustworthy and efficient car service repair shop in Houston.

Cl
Review №63

Great work.

Je
Review №64

C & G has always been my go to mechanic shop. They have an excellent quality service for just the price of a fine dining restaurant. Im so much haooy with their service. Highly recommended!

Mo
Review №65

C & G staff and mechanic are so efficient and are giving the best quality customer service. I always come here for service or everytime I am having issues with it. I couldn’t ask for more. They are really the best!

Lo
Review №66

C & G is the best place for your car problems. They are helpful, honest and compassionate to their customers. They won’t do unnecessary things just to get more money out of you. They are very trustworthy!

No
Review №67

Professional service. I got the best value for my money. I brought my car for regular check and they were very accommodating. So the next time I need a service for my car I will definitely go to C & G again.

Ay
Review №68

They did awesome work. My car had AC issue and they fixed it well. Thanks

Th
Review №69

I always had a good relationship with C & G and its employees. This is my go to mechanic shop for my BMW. They have the nicest people that I have ever dealt with in a mechanic shop. Highly recommended!

Ho
Review №70

C & G is the best place to service a car. They have a highly trained mechanics that offer the best customer service experience. I highly recommend Hector and the rest of the guys here at C & G! I’m so satisfied with the service!

Ma
Review №71

I had a mechanical problem with my car last week. I went here because of the recommendation of one of my bestfriend. It was the best experience from a mechanic. They fixed my car in no time and the cost is so much affordable compared with others. Highly recommended!

Se
Review №72

I have a problem with my car last week and C & G mechanic really help us out. Thank you so much Hector for all the help. I really appreciate everything. C & G is highly recommended!

Ja
Review №73

Amazing experience with Hector. He didnt just help me find a car but really took the time to make sure I got what I wanted, great prices and just an amazing attitude from everyone. C & G is highly recommended!

va
Review №74

Victor was very concerned about me driving around the city with an oil leak. He called to remind me that the oil that was placed in my car was temporary. I was impressed about his concern involving my safety.Thank you Victor and Jackie.

Ma
Review №75

C & G is the best car repair in Houston. They always help me with any problem on my car. Hector is the best mechanic in town. I’m a happy camper here!

Ta
Review №76

Thank you so much C & G for making my car feel brand new everytime I went there for simple check up and maintenance service. I always had the best time there, you don’t fail to impress me. C & G is highly recommended!

Ha
Review №77

C & G is the best car mechanic place for me in Houston. They have a high quality of service they provide to their customers. Im so much thankful to their mechanic who is so much dedicated with his wrok. Thank yo uso much guys! Highly recommended!

Ja
Review №78

Im very happy with the service that I got at C & G Repair. Everyone was very friendly and professional, and the oil change was quick and well done. For random reasons I had my own oil and that was subtracted from the total cost. Highly recommend this place, and Ill be going back!

Ma
Review №79

This is the best place around Houston to have your car fixed. The office is clean and organized. The cost is reasonable and they are really good at explaining whats wrong and how they will fix it. They keep you informed of their progress.

An
Review №80

Outstanding service from C & G! Car was cleaned inside and out. They really check the cheapest replacement part. It’s great to have a mechanic you can trust. Highly recommended!

Ma
Review №81

Excellent service. Was told before how long the service took just incase I was in a hurry. Also my car needed a part that was not in stock, they got it shipped from a nearby Mercedes Benz. Got it and installed within an hour. Was very happy about that. Highly recommend.

Ge
Review №82

I love going to C & G in Houston. I dont know anything about vehicles so every time I go in I feel like the customer service is really great, informative and helpful. I always got excellent service from C & G. They are highly recommended!

ma
Review №83

Ive only been here for My vehicle .Theyre very informative about my Mercedes experienced mechanics and if theres a problem try there best to find a affordable solution if possible.

ka
Review №84

As a twenty year customer and owner of five MB’s during the period, I can honestly say that the team at C&G are second to none. They have great service at great prices. A Small and unassuming shop, but somehow they get the jobs done in a timely manner. I suggest you give them a shot and you’ll likely be like me - a lifer.... great place...I do miss the “G” ...

Do
Review №85

C & G is my go to repair shop in Houston for my 2 European cars. I always rely on them for service and maintenance. They are really reliable and the staff are really helpful. Highly recommended!

An
Review №86

Just a clean Facility, friendly Staff and they do AWESOME work...

D
Review №87

I find staff to be professional, friendly and helpful. Ive never had trouble with a repair.

Al
Review №88

Hector was great, very responsive and easy to communicate with. Hector also looked on some other issues of the car and fixed during the service. I have no doubt that I will be returning here if needs arises!

Hi
Review №89

Great service and customer care! Ive been going here for the past 3 years. Wouldn’t go anywhere else but C & G! Highly recommend them to anyone having issues with their car!

Ra
Review №90

C & G is highly recommended car repair shop! I felt so good to have a friendly, honest and flexible mechanic so close to the city. Thank you so much again!

Ed
Review №91

C & G has always been helpful to me everytime I go there for car check up. Hector was so helpful and nice. I really love C & G because they will really fix your car at the right price.

Bo
Review №92

Vehicle trouble is stressful as it, C&G is dedicated to provided the best CLIENT experience. And you feel completely at ease.... the entire time.Diana is awesome... she greets you at the door with a smile💪😁 .. and Victor is extemely knowledgeable and extremely APPROACHABLE.....This is the best place... hands down!

Ho
Review №93

They were super fast, reliable, and friendly. I had problems with my Mercedes-Benz and they were able to do a test on my starter to confirm this problem and then fix it the next day. Overall they were great communicators on during the process and I would definitely go back to them in the future.

Ja
Review №94

Great people plus great service! Mechanic was really helpful and highly knowledgeable with cars. C & G is highly recommended auto repair shop!

Hi
Review №95

Excellent service plus very knowledgeable car mechanic. Hector is a highly recommended mechanic. Thank you very much C & G!

Br
Review №96

I recently required some work done on my E350 and returned to C&G Auto Repair. I was able to arrange an appointment quickly and the work was completed efficiently and with professionalism.

De
Review №97

Great customer service

Ra
Review №98

The people at C & G are very competent and extremely helpful. It was a humbling experience servicing a car here at C & G. Highly recommended car repair shop around town!

Ce
Review №99

C&G is a friendly and efficient car repair place. Also, C&G is a cost effective auto repair place. Certainly will call and use them again for car repairs :)The Collins

Jo
Review №100

Great service. Very prompt, and very fair pricing. Been a client for 11 years. Recommend.

Information
58 Photos
100 Comments
5 Rating
  • Address:3808 Jeanetta St, Houston, TX 77063, United States
  • Site:https://cgmercedes.com/
  • Phone:+1 713-785-8668
Categories
  • Auto repair shop
  • Auto glass shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations