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Viking Tire & Auto
2121 Brittmoore Rd #3300, Houston, TX 77043, United States
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Viking Tire & Auto
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Mi
Review №1

I got a coupon in the mail for a synthetic oil change for $29.97, so I decided to give them a try and brought my Toyota Tacoma for an oil change that I needed to do anyway. I made an appointment and I told them about the coupon and they said they would honor it, but they told me that since it is a truck it would be closer to $40 which I said would be totally fine. I took it in and it took about 30-40 minutes, which it totally acceptable. The check engine light was on and they said it was an O2 sensor. They also recommended a battery replacement, which I knew about already because my current one is about 6 years old at least. I paid $37 with the coupon for the oil change which is about half of what I normally pay. The service recommendations were not pushed on me, just suggested, which I really liked. Great service and great price. On top of that a friendly and professional staff. Im a customer for life now. Highly recommended!

I’
Review №2

The absolute best auto shop youll ever experience. These people go above and beyond when it comes to repairing your vehicle. They are kind and courteous and will never scam you. If you ever wanted support your community, I suggest that you go here. Ill never be able to go to another shop again.

Mi
Review №3

Very hidden mom & pop shop. Best you’ll ever come across in your lifetime. Prices are great. They have these mail coupons/cards they send out to your home’s mailbox. These really save you money. Been here numerous times for different things including the oil changes. I support good quality businesses that live by customer satisfaction & top quality service. Thanks for all that y’all do !

J
Review №4

Great professional service! Ive been to the car dealership no less than three times for same AC repair. They could never cool it. Viking Automotive took care it perfectly!..and with a fair price. Thats the first time my cars cooled the way it should since I bought it 8 yrs ago. The staffs great, they were friendly and very professional and, the waiting area and bathroom are nicer than the car dealership....seriously. I had a great experience there. Top notch business!👍👍

Yo
Review №5

I fell like I won the lottery when I found your place,youre very professional and trustworthy, I am really disappointed with other garages, they are not professional and worked with over price. Now my lovely mini cooper is doing well.thank you so much Jonathan and your lovely team work!! Especially Corrine and Della,I will invite all my friends to come here too.

ma
Review №6

Excellent service- at a remarkably better price than the chain lube shop that damaged my last car. While changing my oil, Viking identified a leak and emailed reference photo documentation. Unlike my chain experience, the price quoted was the price I paid. They obviously care about their business/reputation- manifesting as great service. I’ll be back.

Br
Review №7

Been going to Viking Automotive and only here since 2009 for my Saab. Always friendly, informative, professional service. John is an expert on Saabs, truly value his knowledge and opinion on cars.

-
Review №8

Really great customer service. I got my oil changed here and the pricing was competitive and the service was quick. Will definitely be using them again

Ti
Review №9

Just had my fuel pump go out. Had it towed to viking to get it fixed they got the truck at 4pm and the truck was ready by lunch the next day. Professional and knowledgeable staff. Recomend to any one that is near this area

Ka
Review №10

As a first time customer I had a great experience. The ladies in the front are very helpful. They let me know exactly when my car would be ready. I will definitely go back for future car services.

Be
Review №11

Jonathan and the whole team at Viking are professional and courteous. I can’t say enough about how well they take care of us and our vehicle. I highly recommend them to any Volvo owner!

Mi
Review №12

The service and the repair were top notch. highly recommend using Viking for auto repair. This was first time visit, but i will be taking all my cars there from now on. The staff was very nice and set clear expectations of what was going to happen.

Br
Review №13

Truly Automotive professionals that demonstrate unfailing diligence, work aggressiveness and total dedication for their work that shows excellence. Highly efficient and knowledgeable for any problem that presented itself. Would recommend to anyone who wants to have parts and labor warranty on their vehicle with mission accomplishment.

Pa
Review №14

I really appreciate the fact that the staff at Viking always keeps you informed of what work is being done and what it will cost. There are no surprises. My anti-lock brakes stopped working and they immediately pin pointed the problem and fixed it.

Al
Review №15

Drove by on my way home from work popped in for the oil change, they drove me home and called me right away when they had the car on the lift, went over everything they found on inspection, performed oil change and the price was phenomenal!! Honestly it was cheaper by substantial amount then any other shops near by for a full synthetic oil change. Definitely one of the best experiences i have ever had . Will be comin here regularly for all my vehicles .

Ch
Review №16

I have a 2014 Infiniti QX70 that at 107,000 miles had the #6 cylinder go bad and the motor had to be replaced. Dealer was not an option. Too much $$$$$. I work across for Viking Automotive and have had several other co-workers used them and have had a great experience with this shop! So, I thought I would take it to them. I am glad I did. The whole experience was pleasant and they were great. Gave me a good price and great service!! I would not worry about taking any vehicle to them. They are the shop I will use as long as I am in Houston. Thanks again to there great team!!

La
Review №17

I work right down the street and was in need of an oil change so a coworker dropped my Ram 1500 off for me. A couple of hours later they called to let me know it was ready, when i arrived to pick it up i was extremely surprised at the cost. It was 50% less than what the dealer charges and they didn’t try and upsell me on any additional services that i don’t even need like many other places do. They are professional, courteous, honest, and their prices are great. I’ll be bringing my truck back in the future.

St
Review №18

Viking team was fantastic from start to finish. Courteous and professional. Highly recommend.

De
Review №19

Establishment was recommended by a neighbor. Exceptionally glad he did. Awesome Service on my 2006 Merc and Awesome Customer Service. I was provided with a loaner car👌🏽which added to the overall great experience. Reasonably priced and yes I’ve found my new mechanics. Highly recommend.

Le
Review №20

The Viking Team was great. I had a SAAB issue that I was gong to take to my neighborhood mechanic, thought about it.... traveled to Viking, John was aware of the issue and addressed it immediately. I was not surprised, was glad to be assured it would be taken care of. I would highly recommend.

Da
Review №21

Exceptional!! Ive been going to them since they opened and never looked back.Always friendly, professional and trustworthy. Nice waiting room as well.

Ce
Review №22

Very helpful staff and ty for getting my car ready with a reasonable amount of time.

Ro
Review №23

Very friendly staff. I was only there for general maintenance, but left very pleased. When I arrived I saw the owner assisting someone outside and was pleased to see he was not upsetting her. The owner also contacted me, post service, to confirm satisfaction. Always good to see an active business owner, so you know they take pride in their work. I will be taking all my vehicles here in the future.

Bl
Review №24

This was my first visit and I was blown away. Not only did they get me in right away, but they also took me to work and picked me back up while they serviced my truck. Everyone that I came into contact with was genuine and kind. I was asked permission before anything was done to my truck and I was not “bullied” into getting something done that I did not want to do. I was given a list of maintenance things that would be coming up and their amazing payment options incase your vehicle has something happen I expectedly ! Thank you for making this experience a pleasure. I will be back !

Ka
Review №25

I discovered Viking Automotive a few years ago when I got tired of paying the crazy prices for service and repairs at the Volvo dealership. Jonathon and his team are a breath of fresh air! Experts on Volvo and Saab with prices that are fair and reasonable. Customer Service is top notch. They take me to work when I drop my car off, come and get me when it’s finished. Always smiling and kind. I’ve never once been disappointed in their work. The great thing about Volvo’s is if you keep them serviced, they will go forever. Viking automotive makes it easy to stay on top of those services more affordably! They aren’t limited to vehicles from Scandinavia either! They work on my Toyota Prius, my friends Infinity and another friends Buick! Go see them! You won’t be disappointed!!

Be
Review №26

Love this place everyone is so helpful and friendly..would recommend all to visit.

Aa
Review №27

Very friendly and professional staff. Fixed my damaged axel from a breakdown. Highly recommend!

Ce
Review №28

Good automotive shop. They went into everything they would do. And did the work right, worked on what they said they would. Replaced the parts they said they would. Very honest, and spoke to me as a non laymen since I know quite a bit about cars. I will be returning and have them work on my car again.

Su
Review №29

Jonathan and his crew at Viking is the ONLY place Id ever take my Saab! They are very conscientious of their customers and the cars they work on. They will work to get your car done on your budget. Jonathans staff is so friendly and caring both about you and your car. Additionally, Saab are well known for being among the safest of cars.I dont recommend many people/services, but I highly recommend Viking Automotive and Jonathan. They will be my Saab store for life!

Pa
Review №30

Itso ok price but they stripped the bolt on my oil tank and i jad to replace it. I wont be going back i rather change my own oil.

Ke
Review №31

Got car in and out in about an hour. Waited in the waiting room for it. Good job, good priced and will bring it in again.

Pa
Review №32

Quick and thorough. Gave reasonable quote for other work I wanted to deal with in the future.

Ke
Review №33

Vikings staff is friendly, professional, and knowledgeable. They tell you exactly whats wrong with your vehicle and what they can do to fix it. I have taken our vehicles there numerous times, and I have not had a single complaint. I will continue to use them for all my vehicle needs long into the future!

Ma
Review №34

Always a great experience, at Viking. Scandinavian vehicles are their specialty, but I trust them 100% with my non-Swede vehicles. The staff is friendly and communicative, the facility is clean and inviting, their work is outstanding, and their prices are very, very reasonable. I look forward to doing business with them again.

Ja
Review №35

As usual we received top rate service on our Volvo! There are many shops that could work on our Volvo but none provide the complete service that Jonathan does. Very importantly for us he is always willing to accommodate our needs - offering to pick up or deliver the car or even to pick up or deliver me when I bring the car in. Jonathan is very respectful and understanding. He always returns my calls if I need to speak to him specifically. Mant thanks, Jonathan

Fe
Review №36

Excellent family business

Da
Review №37

Recently had a synthetic oil change and state inspection carried out. Polite, respectful and professional service, competitively priced, with no fuss or promotion of additional work.

Jo
Review №38

Very courteous and quick - I went to 3 shops for prices and was glad I tried Viking.

Au
Review №39

Excellent customer service, straightforward answers, and work that speaks for itself.

Ne
Review №40

Thank you for the great service and great attention to detail. Ill be back 👍

Ca
Review №41

Donald is kind, knowledgeable, and easy to communicate with. After just purchasing a used car, Viking helped us get the car street ready, fixing some important issues, while helping us understand what was urgent and what could wait.They did a thorough inspection, and I left feeling like we took care of what we needed to for a reasonable price.Looking forward to continuing to work with them for our car care in the future!

Cy
Review №42

Update: Brought the Saab in for some more work - got to keep things maintained with an older car. And, as always, they have given my car the attention it needs. Even gave me a new glove compartment cover because I was having problems with the lock.Original: Having an older model Saab, I need a reliable, trustworthy, and competent auto shop. I make the long drive to Viking because I get this type of service consistently from Jon and his team!

Li
Review №43

Nice people and very convenient.

Pe
Review №44

Got a motorcycle inspection here a few days ago. Really quick and friendly service.

Za
Review №45

The only place Id trust taking a Saab to in Texas. I used to live in Houston, but have since moved to San Antonio. I still make the drive to Houston every time my car needs some work done, as this place is the place to go. John and Donald will always take care of you, and make sure you get the right work the first time. Have had plenty done to my Saab here and not a single complaint. If you drive a Saab, and you arent going here, youre doing it wrong!

St
Review №46

Fair prices, fast service, and friendly personnel. I would not think of using another shop. Very honest and straight forward.

Pe
Review №47

Called the same morning and was able to get the oil changed and inspection under 1.5 hrs. The staff are cordial and friendly.

Ja
Review №48

I always get friendly and reliable service here. The team is knowledgable and fast. The service is always on time and reasonably priced. I have been taking my Saab here for almost 2 years now.

Wi
Review №49

Been coming here for close to 2 years now. Johnathan and Donald and back staff have been nothing but upfront, considerate, and transparent when it comes to taking care of my 2006 Saab 93 Sedan when I didn’t have too much information on it after purchasing it.They give precise explanations, detailed recommendations and why to things, they haven’t pressured me when they could’ve(as experienced in other places), and clear in their business. Solid guys and the staff is kind too, much appreciated and would recommend Viking Tire and AutoThanks VikingReview was a Lil overdue, y’all deserve it

Cr
Review №50

Jonathon & Team all very courteous and helpful with detailing the SAAB needs and giving options for services. When your car dealer goes away it is nice to have some knowledgeable professionals to assist..and that is VIKING !!! They earn your TRUST with their upfront truthful help.

Ja
Review №51

Great customer service. I showed up around lunch with my headlights not working. Despite it being lunch they quickly took my car back, found out it was a very unique user error, and helped me fix it and send me on my way. Highly recommend their service.

Ju
Review №52

I purchased my used 2008 Volvo XC90 and knew it needed some tweaking. I googled and thankfully found Viking Tire & Auto. Jonathan has made sure my vehicle is in good working condition. He pointed out some things that will need to be watched and replaced at a later time. Donald and Brenda are great as well! Thanks, Viking!

Su
Review №53

Great service. Highly professional and personable. Wonderful location.Quality, affordable tires backed by a fantastic staff made it such a pleasure to purchase tires.

Ma
Review №54

Great to have certified Saab shop in town.

ef
Review №55

Gave me a very good welcome home type environment as I waited and even took care of the problem as quickly as possible . I was even promted to come in for a car checkup which I was awwe struck to hear that they wanted to checkup on my vehicle maintenance .I definitely recommend their service if you have a foreign vehicle such as a SAAB good business indeed 🤗💯

Da
Review №56

Great place for Saab repair.

Gr
Review №57

I have been bringing my Volvo here for 3 years and always received excellent and fair treatment. Recently I replaced my Volvo with a Saab SUV which I purchased from Viking. About 4 weeks after I took possession I had an issue with a coolant leak, so I took it in. Turned out the culprit was the water pump and it needed to be replaced.I fully expected to have to pay for the repair, but Jonathan took 50% of the total cost. I felt this was EXTREMELY generous. This reinforces the honesty and professionalism of this company. I have recommended Viking in the past and obviously, will continue to recommend them in the future.

El
Review №58

Great service as always. These folks know my car, know me, I never feel like they are trying to pull the wool over my eyes. As long as I own my Saab I’ll be coming here for service.

So
Review №59

Brought car in with 2 problems. Short version - poor communication, 3 days no car, cost $650, told we forgot to overnight parts for repair, STILL HAVE same problems.Long version - After 6 hours of no communication I called to check on their diagnosis. They relayed the repair needed and gave an estimate on the 2 repairs. I call back in another 2 days to make sure I can pick up the car when they open the next morning and am told One repair is done, BUT it seems we forgot to overnight the other parts for repair, Im sorry. Its been 3 days, I need my car back and can schedule the one repair later so I pick the car up when they open the next day. After I pick up the car and get about 3 miles way, the problem is still there! I go back and they diagnose a new problem. So either they misdiagnosed it or the service writer was too busy to relay correct information from the technician to me. As for the second problem (they literally had a big red flashing sign in the dash telling them what was wrong) they forgot to mail the parts off to be repaired. So no car for 3 days and problems not fixed and Im out $650. I would say their labor and part prices are 30% high.

Is
Review №60

FINALLY found someone able to communicate with my SAAB 900 airbag control module. Drove all the way from Austin to get it taken care of. They were prompt, courteous, and was priced fairly. Facility was clean and easy to find. Defiantly recommended!

Da
Review №61

Jon and all the team at Viking always go the extra mile to assist on our familys Volvos.

Sm
Review №62

Got me in and out quick for an inspection on my vehicle. Great place!

ma
Review №63

My truck runs great thanks to Jonathan 👍

Aj
Review №64

Brought my Jeep Renegade in for a flat tire, oil change, and vehicle inspection. Customer service was top notch. Prices were fair, very trustworthy repair shop. I highly recommend!

Je
Review №65

It can be difficult being dedicated to Saab after the factory has closed down. But the crew at Viking makes it easier on us by keeping the parts, tools and expertise available. Thanks for watching over our Saabs!

Ma
Review №66

Owner and employees are experts when it comes to Saab and Volvo. They give accurate diagnosis, which results in fixing something the first time

Da
Review №67

Im very impressed with this shop. I can tell they take pride in their work. Everyone is friendly, and the mechanics are skilled and thorough. Ive had work done on multiple cars (2 BMWs and a Lexus) with great results. Ive sent my sister there to have her car repaired as well.

ph
Review №68

I appreciate the servicing and fair pricing of Viking. I bring our SAAB and Audi in for servicing because I trust them. It is clearly further to go than the shops down the street, but the difference is worth the effort for me. P Snyder

Mi
Review №69

I am pleased with the honest and professional customer service that Jonathan and his crew have provided to me during the past several years.

Pa
Review №70

Great owners, quick service. Had a skog inspection done here and they had me in and out quickly and at a great price.

sh
Review №71

We needed someone to quickly to reset airbag light on dash after a failed attempt at installing a navigation system. I called Viking automotive first thing on Saturday morning, because they were the only place open, and they said to bring it right in. Got it in. Got it fixed. Didnt try to gouge us on price. Very knowledgeable, thorough, friendly, and priced right. Couldnt ask for a better place to bring our sons 2004 Volvo XC90!

DB
Review №72

John and Viking automotive are very professional. I took my 9-3 in to get serviced after my check engine light came on . In less than an hour Viking had the problems figured out and was able to explain in full along with pictures . Price is about what I expected to pay for quality service on a foreign car. Very clean and relaxing waiting area especially for a service shop.

Su
Review №73

For Christmas 2018 I was lucky enough to recieve a 2006 Saab 9-3. I went in search of a qualified Saab shop, and I literally stumbled upon Viking Automotive. They are the most caring, pro-active, and completely honest auto shop Ive been to. We now take all of our family and work vehicles here. And they saved me over $1000 by repairing a sensor instead of purchasing another! Best auto shop ever!!

Ra
Review №74

Very clean and comfortable waiting area. Pricing is fair for work performed. Very kind and courteous service writers. Highly recommend this location.

Cu
Review №75

Viking did a Great Job!My truck had a tricky electrical problem. They worked with me on multiple visits and got the problem fixed. Thanks for all the help.

Pe
Review №76

The best automotive repair shop around ... for all makes and models of cars. Very experienced with Saabs - dealer knowledge without dealer prices. Ive recommended Viking to other people and all have had outstanding service. Look no further if you want good and honest repair work done on you car. I would never take my car anywhere else.

An
Review №77

The more Ive dealt with this car shop, the more it feels like theyre taking advantage of customers with poor service. Bad wiring in front headlights keep getting fixed and then have to be refixed again in the future. Another time they claimed there were problems with a wheel bearing, but when I insisted they show me they couldnt replicate anything they claimed. And finally, they screwed up fixing the coolant tank. When my wife took the car there, they said theyd have somebody available to take her home only to then abandon her at an empty facility. Its become unacceptable.

Jo
Review №78

Very professional and speedy service. However, distance might be an issue if youd like to leave your vehicle behind. It is tucked away somewhere you must have someone to come pick you up.

Ru
Review №79

If you have a Saab, this is your car guy. Hes one of those mechanical geniuses thats having fun doing what he does. Priceless!

St
Review №80

Ive owned my 2006 SAAB 95 since new. Viking is by far the best shop that I have ever taken my SAAB to. I was sold after my first experience - I was seeking a second opinion on something that a GM dealer had diagnosed. The diagnosis called for a new computer module and parts and labor were going to be circa $2,000.00. Viking took it in and fixed the issue with the change of a tail-light bulb for something like $20.00. Next was my horn issue (a lingering issue since it was new). The car had been into GM for service and they had spent lots of money (under warranty) trying to fix it. The issue persisted (the horn only worked when it felt like it). It took a number of attempts to diagnose the issue, but Viking persisted and diagnosed the issue, ordered the parts and I have had no issues for the past 2 years. I cant say enough - theyre competent and honest and they really care about their customers.

Re
Review №81

Honest, reliable auto repair shop! They have done work on my husbands Toyota Tacoma and on my Infinity. I recommend them to anyone looking for a good mechanic.

De
Review №82

Viking Automotive rates more than five stars for their customer service! Ive taken my Saab to them since the opening of their shop, and trust them to be honest about my car repair and maintenance. When my brakes pads were wearing out, they said I could wait until my next oil change was due and gave me the signs so that I would know if I needed to come in before then.

Wh
Review №83

Great service and done in a timely manner!

Mi
Review №84

Theyre upfront good workers. Im glad they were so willing and helpful. They also saved me $238

Da
Review №85

Got a check engine light, and they replaced the gas cap immediately..and charged only for the cap. Small thing? Yup, but small things can mean a great deal!

Co
Review №86

They always helped me to do exactly what I had in mind for my vehicle.

Je
Review №87

Viking Automotive has a very knowledgeable and professional staff. Coming from a car guy, this is the most honest shop I have ever experienced. They have done great work on my Saab and have also worked on my Acura.

jo
Review №88

They can not even do a stupid inspection right.

Ra
Review №89

Very friendly and fast service.

Da
Review №90

My air conditioning went out on a hot August afternoon in Houston! I called Johnathan and he told me to come on in so he could check it out. He quickly diagnosed the problem and we scheduled the service for the following day! My Saab is back to being its icy Swedish self!

Yi
Review №91

Good price and good service.

M
Review №92

I brought my first Saab to Johns shop for maintenance at least 10 years ago and continue to this day. I have since bought 2 cars from him and have been extremely pleased. This shop is honest, fair and it is a pleasure to do business here.

Ch
Review №93

Best, most professional service around. I cant say enough about the entire organization. I would not hesitate to recommend Viking to anyone.

Ne
Review №94

Great people, very clean, very reasonable priced. More importantly great work!!!! Customer for life!!!

Ro
Review №95

While its never a joy to get your car fixed I feel great about trusting my SAAB to Viking. I always get great service and trust the work is done right and I get value for the money I invest in the service and maintenance of my vehicle

Ge
Review №96

Brought the car in for an oil change. No issues. Definitely an honest mechanic shop.

Ve
Review №97

Best place for Saab and Volvo service in Houston. Staff appeared to be honest with appraisals.

Ne
Review №98

Nice guys, fair prices. No issues one bit. Will be coming back....

Ol
Review №99

They have Business Integrity! They are honest,fair and very knowledgeable with OUTSTANDING CUSTOMER SERVICE!

Ji
Review №100

What a relief to learn that my fog light bulbs could be replaced after driving through flood waters. Viking got me in and back on the road.

Information
13 Photos
100 Comments
4.7 Rating
  • Address:2121 Brittmoore Rd #3300, Houston, TX 77043, United States
  • Site:http://vikinghouston.com/
  • Phone:+1 713-939-9333
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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