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Ultimate Paint Shop II
2050 1st St, Highland Park, IL 60035, United States
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Ultimate Paint Shop II
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Me
Review №1

Excellent customer care and the work on my car was exceptional. RJ and Barbara are on top of every single element from start to finish. Highly recommend.

Ja
Review №2

I had Ultimate Paint Shop install some trim and paint part of my car. They were professional, communicative and delivered great work on-time. I would totally recommend them to anyone! Great shop!

Su
Review №3

Wow, the people here are literally magicians. Someone hit my Tesla Model S in a parking lot and was MIA when I got back to my car. They left some fairly deep scratches on the rear right side. A friend told me to talk to Johnnie. He was able to get me into the shop very quickly. When I picked up my car, it looked like nothing had ever happened. The price was extremely reasonable as well! The staff, technicians, and work quality here are amazing!

Al
Review №4

Amazing!! Truly the best shop in town. Very professional and provide great quality work.

NA
Review №5

Andy was awesome! In fact, the whole staff was! Super friendly, helpful, and knowledgeable. Glad to have the whole team take photos for me! The install and work was above and beyond. Accuracy and precision is their signature. My wing turned out so well. I was anxious of drilling holes in my trunk but they did everything to the exact measurement and turned out way better than expected. Theyll work with you through EVERY little step. I can see why Unplugged Performance refers only this shop for aftermarket modifications in the MIDWEST.

Ad
Review №6

Ultimate Paint Shop II did an outstanding job of repairing the body work on both the front right bumper and the left side of my car. My car looks brand new!! They completed the job earlier than expected. The customer service was fantastic - JR & his team were wonderful to work with. My car was totally detailed when it was returned to me.I would highly recommend Ultimate Paint Shop II if you need body work done on your car. They are fantastic!

To
Review №7

I had a great experience bringing my car to the ultimate paint shop in highland park. Very professional. JR kept me in the loop throughout the process of getting my car repaired. My car looked brand new when they were done. I would highly recommend them for any body work.

Ja
Review №8

My highest rating for Ultimate Paint Shop II. JR did a great job on my wife’s car a few months ago, and so when she scraped the side of the garage we took it to him again. Using some magic potion and a magic rag, he somehow fixed the scrape on the spot, and for no charge! (I thought we were looking at a thousand dollars, or more.) They’re nice people, too. Five stars.

C
Review №9

After our Model X was involved in an accident, Tesla recommended that we take it to Ultimate Paint Shop II to get the repairs done and I could not be more happier with the outcome. They also did an outstanding job with rewrapping the new areas with XPEL ppf. Not only did they get the job done, they were also very communicative with us. I visited the shop during the repairs to meet the team and they were very knowledgable and welcoming. JR and Aly showed me around and, being car enthusiasts, we had an interesting conversation about cars. Overall, I am very satisfied with the work this shop does. Thank you guys!

Je
Review №10

They always do quality work, but it often takes longer than originally quoted to get the car back.

Ge
Review №11

The work was done quickly and my car was returned to me clean and repaired.

Le
Review №12

I have used them several times over the last couple of years. The work they do is nothing less then excellent. Both JR and Andy are incredible to work with. Not only was the bodywork done perfectly but when I picked up the car it was completely detailed. My car looks like it’s brand new.

An
Review №13

Our Yukon was restored to pristine condition after it was in an accident. Excellent service and wonderful staff. JR was great about setting our expectations for the process, time frame and delays (due to a part). If you are in a wreck or need body work completed, go to Ultimate Paint II.

Wi
Review №14

Extremely high quality family owned destination for Tesla, Audi and Porsche

Jo
Review №15

Ultimate Paint Shop II lacks in quality & performance. The general manager, JR, is a well-rounded guy with excellent communication but fails to deliver on time. My Tesla Model 3 was involved in a rear-end accident, and the nearby Tesla service center recommended this body shop. The whole process started smoothly, but towards the end, the manager kept delaying my pickup date. It seems like theres always something wrong with my vehicle that they keep asking for more time. Usually, Im okay with this, but during the day I picked up my Model 3, I could tell that they rushed everything. They damaged my white seat, misaligned my rear trunk, the subwoofer was not working correctly, left dirty stains all over my interior, and door seals not installed correctly. JR asked for a chance to fix everything in which I did, but it took three visits to get almost everything fixed. The ONLY thing left is the misaligned trunk, but I no longer wish to do business with them. They need to get things done right the first time, not the third or fourth.-Jonathan Flores

Do
Review №16

The best place for high end sports cars, their work is impeccable!

Cl
Review №17

Great work & super easy people to deal with - car looked great when finished.

Vi
Review №18

JR is the best. He took the time to look over the issues in my black BMW X1 closely, walk me through the options, and even show me how I could some of the repairs myself. I dont know if Ive ever met a more honest, helpful person in the auto repair industry. Will be back. Thanks JR!

Vl
Review №19

I had my Range Rover fixed at this place few months ago and wanted to share my experience. I had an extensive damage on my car. J R was the most patient, professional and courteous while our car was repaired. He gave us all the explanation how and what will be done to our car. Work was finished in time. When we picked up the car we where amazed how it was fixed. The paint job was excellent. The color on my car was very specific and hard to match. But I couldn’t tell the difference. I was honestly amazed. He fixed few previous dents and scratches without us asking to do so at no extra charge. I honestly felt that my car looked exactly the same when I brought it, after the repair. We have previous not very good experiences with other body shops. But the professionalism and quality of work at this body shop is unbelievable. Not even the smallest detail was overlooked. We where very pleased with the quality of work as well as personal attention that J R gave us as his costumers. God forbid something happens to my car it will be the only place I will go to fix it. I already referred my family member to fix her car there. In fact it will be done next week. And I am looking forward to post a new review about a great job, that I am sure will be done on our other car. Ultimate Paint Body Shop 2 is the place with the highest standards for quality work and great costumer service experience. People who work there especially J R in the stressful situation when your car is damaged not only doing the excellent job by repairing it but make you feel better emotionally, because of the support and a good advice. Thank you J R, we are your loyal costumers.

Mo
Review №20

Every time I use these guys my expectations are exceeded by far! They are true pros and I can’t recommend them more!

Mi
Review №21

I cannot recommend Ultimate Paint Shop II enough. These guys are the best. It is never fun to have to get work done of a cometic nature to your car but these guys made the experience a true pleasure. I had to have some paintwork done on my 911 and was given the recommendation directly from Porsche to have my car brought to Ultimate.Once JR and his team got ahold of my car they went to work and when I picked it up it looked better than it did when I brought it in. They went the extra mile to fix things out of the project scope to make sure my car was both protected and looking its best.I was so happy with their work I wanted to have my headliner touched up and they went the extra mile to get everything as it would have been directly from the factory. My car looks brand new! They even detailed the interior for me.When I picked her up yesterday I felt a bit bad that I would not be in contact with the guys as much kind of like an old friend moving away. I know it sounds a bit much but I truly felt like they treated my car as though it was their own and this made me feel at ease the entire time knowing that the car was in good hands.If in the future I need work on my cars ai know where to bring them and would recommend to anyone that they do the same. If I lived in Hawaii I would ship them here for work to be done.These guys go the extra mile and I now know why the guys at Porsche recommend Ultimate Paint Shop II to their customers.Thanks Again for everything JR!Cheers,Mike

Th
Review №22

Cant say enough about how happy I am with my choice to take my car here. Johnny and Aly are both amazing! Best shop around! Too notch quality work and by far my best experience as a customer at a body shop. Dont settle for other shops, this is a no-brainer!

Ar
Review №23

I recently had a hit n run collision damage that I needed repaired on my BMW x5m. When I took my car to JR & Ultimate Paint Shop I cant begin to explain the amount of comfort & peace of mind you feel leaving your car in their hands especially given the pandemic. They did not only complete the job that needed to be done, but went above & beyond to make the experience A1 by making my car look brand new. JR & team pay attention to detail, provide quality work, & show amazing professionalism.JR handled the insurance claim without any questions & had the car ready before expected time of completion.The car truly did look brand new upon arrival & the way the staff greets you makes the whole experience top notch.JR told me anyone is able to do the work, but the willingness to actually do the work at a high performance & passion is what differentiates JR & their team.Definitely going to refer friends/family to use Ultimate Paint Shop for any services & I will continue using them as needed.

Al
Review №24

Phenomenal job repairing a puncture/dent in the side of my car. JR (general manager) was extremely professional and walked me through the work needed and quote the business had provided. Worked well with my insurance company. Delivered my vehicle on-time and as promised. Highly recommended!

Pa
Review №25

Ultimate Paint Shop was amazing! We were recently hit in a parking lot with substantial damage to the rear bumper of our new car.J.R. Romero, the general manager was extremely professional and knowledgeable. He walked us through the entire process and expedited the repair. We could not have asked for a better and stress free experience.Highly recommend!

Co
Review №26

Quite possibly the best paint shop with top notch customer service. I needed to get the hood repainted on my new Tesla due to bad manufacturing paint. It came out perfectly like a black mirror. Also got PPF clear bra put on the front and lower sides, which also turned out perfectly. Aly, JR and the whole team really believe in customer service and made sure everything was just right when I picked up the car. Great quality, great service, pricing as expected. Thanks a ton!

Pa
Review №27

My Toyota Sienna had collision damage that required repair and body work. Ultimate Paint Shop did an absolutely amazing job with my vehicle. The final product was awesome and I am very happy with their customer service, attention to detail and overall work. If you ever need to have any auto body work done - go to these guys! You will not be disappointed.

Do
Review №28

I had repairs performed from an auto accident and the work was perfect, car was detailed and perfectly cleaned inside and out after. It was like a new car. So happy with the work and employees were great!

Ga
Review №29

JR worked with our insurance company in order for our car to be repaired properly. He kept us advised through the repair process. We are completely satisfied with the quality of the work. We appreciate the excellent customer service that we received, especially because the accident was not our fault.

Vi
Review №30

Very proactive in defining solutions to body/mechanical issues. All insurance coverage was professionally handled and resolved. Communication was excellent.vic

Aj
Review №31

Amazing job on repairing a deep scratch on my car. Painted the rear bumper and rear quarter panel. Excellent quality and it looks good as new. Highly recommended.

Jo
Review №32

I cannot say enough positive things about the Ultimate Paint Shop II. JR, Andy, and the rest of the team have been nothing short of amazing. I own two Teslas, and they are certified to work on these specialized vehicles. Unfortunately, I was in a couple of not-at-fault accidents in the past few years, and Ultimate took care of me each time. They communicate very well with Tesla Corporate, and would always keep me updated via phone, text or email. I would often stop by the shop to check on the work, and JR would always make time for me and show me how things were going. Their quality and workmanship is top notch as they work on many other high-end vehicles as well. I highly recommend this shop if you have a car you love that needs some TLC.

Ni
Review №33

They repaired a Tesla Model 3 that was rear-ended. Car came back looking new. This is the second time Ive used them on the same car (was rear-ended twice in two years). J.R. and Andy were fantastic to work with. Highly Recommend.

Se
Review №34

Not good customer service I bring my car to an estimate and I still waiting for 3 days and they never answer so customer service suck

Ch
Review №35

Had some minor issues after picking up the car, but as soon as I called and returned, was taken care of immediately and thoroughly. Second time Ive been there in two years and their body work is immaculate.

Do
Review №36

JR was amazing at helping me understand the necessary repairs that were needed on my Tesla Model 3. Barb was also very nice and helpful when I called and pleasant to speak to on the phone. Car looks amazing and I appreciate UPS getting my car back to new!

Ar
Review №37

JR and his crew are amazing. Top level service. They very much value their relationships with their customers and go above and beyond all expectations. Highly recommend.

Da
Review №38

Excellent customer service,great quality work

Ha
Review №39

The team at Ultimate Paint Shop II is as good as it gets. They know their stuff, are friendly and professional. If you want top work for your car theyre the people to see.

Ba
Review №40

My RS3 suffered some damage on its hood and the overlying PPF. In speaking with other auto enthusiasts I was recommended to Ultimate Paint Shop as they specialize in Audi paint in addition to other luxury brands. I was able to schedule an appointment with ease, and have been talking to JR Moreno throughout the process. JR was thoroughly professional, friendly, and answered all my questions pertaining to the repair. I received my car earlier than expected, and cant tell a difference from its factory paint job. This all occurred during COVID19 mind you, if I need any further paintwork on any of my vehicles JR will be my first call!

Ma
Review №41

Amazing body shop and great results.Andy is awesome!! They are all friendly.100% recommend.

Mi
Review №42

JR is great. Top notch job - on time and on budget. Im proud to drive my truck again!

Gr
Review №43

Had Tesla windows tinted. Exceptional job every step of the way.

Da
Review №44

Excellent work on my BMW M3. The general manager, J.R. Romero was awesome. He treated me like a VIP which is probably how he treats everyone. Professional, courteous, reassuring, funny and informative. No hesitation recommending this shop.

mi
Review №45

Excellent work, service and support!Super nice and professional folks to work with!

Al
Review №46

Talked to JR about my car, walked me through the steps and gave me expectations. Super nice people that I can trust my car with.

Ro
Review №47

Absolutely recommended. They are helpful and really enjoy what they do. I had such a good experience I will definitely be back next time I need anything done to any car I own.

Da
Review №48

These guys are great, exceptional customer service and very fair priced

Wi
Review №49

Everything was perfect on my Audi repair work.

Al
Review №50

The services are excellent. Staffs are so nice and friendly. Their services are also pretty quick. They are pretty honest with the process and price.

Ma
Review №51

Brought in our 2018 Porsche Cayenne GTS after it got keyed. Mr. Romero was very friendly and quickly gained my confidence. Just picked the car up this afternoon and it looks flawless. OEM quality work that put any of my worries to bed. Will be bringing any future work to Ultimate Paint and Body. Excellent job.

be
Review №52

Amazing service! My car was repaired expertly, and done when it was promised! Thanks again JR.

Na
Review №53

THEY WERE FANTASTIC! Car was ready when they said and GREAT QUALITY WORK !! My car looked BRAND NEW !!! Totally AMAZING !! They called me back promptly and were EXTREMELY professional !!

Ry
Review №54

JR, Ali and the team at Ultimate do great work. They’re easy to work with and the communication is great. I’d give them six stars if I could!

An
Review №55

The shop manager, J.R. is so honest and helpful. I cant say thank you enough! He helped me navigate a vandalism insurance claim that could have been a nightmare...but he made it easy. They do beautiful work and are such a pleasure to work with, you cannot go wrong by coming here.

An
Review №56

Just came back from Ultimate Paint Shop II in Highland Park and had a great experience. My Porsche 911 was a bit damaged ... and they took care of it right away. I will definitely be going back and relying on them for future issues. Best body shop ever! Thanks so much!!

Da
Review №57

I was referred by a coworker to visit Ultimate Paint Shop for some body work (rear quarter panel - a very complex piece of metal) on my 2013 Subaru BRZ Limited. UPS had worked on his wifes Cadillac Escalade. After dropping off my car, the manager, J.R., introduced me to the man who would be working on my car. They told me his experience, and that hed treat it like it was his sons own car. J.R. also introduced me to the owner of the company, and several other employees who were all a true pleasure to meet.Their personal service is just as good as their professional service. They even kept my car inside over the weekend when I was not able to pick it up right away. After picking up my car and reviewing the work, I honestly could not tell that there had been anything wrong in the first place. I was amazed that this was the same piece of metal. Im still looking for any ripples in the metal or orange-peel in the paint, and have found absolutely nothing wrong. Upon further inspection, I found that (without initially telling me) they also fixed a small blemish from the previous car owner that was not fixed properly. Seamless. They did all this within the initial quote price as well. I could not be happier with UPS II, and I they have definitely gained me as a long-term customer. It is nice to have a company you can trust with the car you love. Thank you.

An
Review №58

Amazing body work, great customer service. The type of cars they work on says volumes about the trust that people have in their repairs. JR does it all!

Ro
Review №59

Top notch work and very professional and friendly would highly recommend if you really love your car

Do
Review №60

Great job band color match

Va
Review №61

Thank you, JR and team.

Am
Review №62

A great group of people who do fantastic work.

Ro
Review №63

Out standing work great customer service highly recommended

Lu
Review №64

Top notch customer service .. friendly staff. Brought my porsche panamera to get fixed up from a fender bender and after they put their hard work in it the car came out just like brand new. Flaw less.. very happy. Recommend any and all porsche owners in a need of body or paint jobs.. A++++++

Fr
Review №65

Very expensive and insurance does not pay their Tesla rates

Bo
Review №66

True craftsmanship and a courteous staff.

Pa
Review №67

Craftsmanship,Next Level

An
Review №68

Good work

Information
100 Photos
68 Comments
4.9 Rating
  • Address:2050 1st St, Highland Park, IL 60035, United States
  • Site:http://theultimatepaintshop.com/
  • Phone:+1 847-748-8104
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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