I had an issue after an oil change appt on Saturday 10/30. While on my way home, my car started making a loud noise upon acceleration. Unfortunately for me, my car was ready well after 1600, so the service dept was closed when I left. When I had noticed an issue, I called the dealership. The person I spoke to was actually pretty rude and told me that I should have turned around and returned as soon as I noticed the issue (I actually called as soon as I noticed). As I mentioned before, the service dept had already closed, and I didnt realize there was an issue until halfway through my drive. They stated there was no one to help figure out what was wrong with my car (so what would my going back have accomplished?) The person on the phone said that they would be more than happy to look at my car on MONDAY. First off, I explained that I worked in the city and had no way to bring in my car, nor should I have to lose a day of work for something that happened to my car in their possession. I asked for a loaner, was told that wasnt going to happen.Nevertheless, I disconnected the call, since the person on the other line was just completely useless. I had my toddler in the car with me, and I was unsure if it was even okay to keep driving, since I didnt know what the issue was. My husband ended up meeting me in some random parking lot, and we discovered that the problem was due to a careless technician. They had left the cover to the air filter housing unlatched, so the cover came off while I had been driving (this is why I hadnt initially noticed an issue). We replaced the cover and ensured it was properly latched. Alas...the issue was solved. No more loud noise.I will never, ever return to this dealership. They clearly have no clue, and are unwilling to help solve a customers issue. As long as they get paid for their subpar service, I suppose.

I used to do oil changes for the last 5 years that costed $30 there using their checkbook that I purchased which included 10 free oil changes and tire rotation. I had no more free oil changes left but they sent me a $25 coupon for oil change and they charged me an extra $33 for tax and used oil and filter disposal. Classic bait and switch tactics. Plus they tried to up sell me brake job like replacing rotors and brake pads but my car does not need that at all because it has low milage and everything works perfectly fine, I think they quoted me over $600. They also wanted to replace the battery charging me over $200 for it plus taxes and fees. Will never go there and dont recommend this place to anyone

Great service department, back to Gregory since Knauz Hyundai was sold. Thanks for the great service!

They have several car listed on True Car, CarGuru, and their own site. Most of these have sat for sale for multiple months with several price drops. When I contacted them to actually see about buying one, they said they werent go to sell them. Only local customers. We never even talked about price. Ive never met a car dealer whos business model was to NOT sell cars. Why even list them on these nation-wide sites. Failed model, failed dealer. Avoid them.

Highly recommend this dealership.Love that they are keeping business local and keeping the stinky cheese-heads out of here!

DO NOT BUY YOUR HYUNDAI HERE!!!I visited this dealership a year ago and Im still upset with how I was welcomed. We were in the market for a used Hyundai Santa Fe and the first question the dealer asked was what we do for work. It really seemed like this question was asked to determine if its a car we could afford. Besides that comment the salesman was short and rude with us. We ended up leaving the dealership within 10 minutes and drove over an hour to Rosen Hyundai in Algonquin. We were treated much more respectfully there and bought the same model Santa Fe at the same price as listed at Gregory.

The nicest salespeople I have ever come across. I will never buy a car from anyone else.

Charge more $928 over MSRP for Appearance package(I got agreement paper for only $379)and 3.5% for 5 years financed, with very good credit rate. Interest rate from Hyundai on Gregory internet side is 1.9%APR for term 60 months(5 years)They push customer to take the additional expensive warranty service for $3994.

If you are from out of town and have to travel DO NOT COME HERE. I warn you, do not do it. I drove 3 hours to see a car I saw listed on Car Gurus and their website. It was a car I was ready to buy. Photos looked great, price was great so I called the dealer, and set up an appointment for 2 days later to come purchase the vehicle. I even had the courtesy to call and say oh Im going to be 30 min late because of traffic and was told it was fine.I get to the dealer and it is chaos. I located the person I supposedly made an appt with and without even greeting me, she turns me over to the busiest sales person ever. I waited for close to an hour. After an hour he finally has a little time for me. He pulls the car I went to see and it is a mess! Dents everywhere, broken taillight, sensors going off, interior ripped beyond belief. None of that was pictured or disclosed. Not even when I called and said I was from 3 hours away. All Fernando could say is Im so sorry our internet people dont know the condition of the car. He leaves me to keep looking at it so he can run and do other things and finally after 30 min he brings out the GM. At first, I wasnt as upset when he came because he was nice and guaranteed to take care of me and even said look we cant sell you this car right now, but Im going to see what I can do to fix it and let you know, dont make a decision on purchasing another vehicle because youll be causing yourself a huge disservice. We will call you on Monday Its been close to 2 weeks since this happened and I even sent a follow up email to Fernando the sales rep which got ignored. I have not heard from them at all since. Biggest waste of my time even when I was as courteous as can be. No personal interest is shown. Lastly, they are not honest when it comes to taking care of someone. Again, if you are from out of town DO NOT COME HERE, even if it is a great deal. As the GM told me You will be causing yourself a huge DISSERVICE.

Dont waste your time. This is the epitome of the Rip Off Used Car Salesmen!! Called about a car I saw on their internet site. Asked if the car was certified I was told no but it wont be a problem to do so. Also asked if the car was cleaned I hope to be taking it home with me, I was told yes its all ready to go. I told them I was driving over an hour and was asking alot of questions as I didnt want to make an unnecessary trip. Of course like so many others when I got there it was a whole different story. They said the car couldnt be certified but I could buy a warranty for a few thousand. After going back and forth telling them I asked specifically about this and was assured it was not a problem. The GM got involved said It was too close to 60,000 miles to certify. Hyundai will certify cars under 60k miles and five years old. It had 57k miles, It was Under 60k not over!! He said they would sell me a warranty again for several thousand. He also needed to talk to someone else after going back and forth with him. Its right there on the Hyundai website he told me the warranty he was trying to sell me was better than buying a certified car. After alot of aggravation he finally said he would certify the car but raise the price several thousand. Of course I left there Very Aggravated without a car. Go Anywhere Else but here!!!!

One of the best experiences I’ve ever had while car shopping. Brian was very helping and took his time to answer my countless questions and showed us all the cars I requested (many) while not rushing the process. I cannot recommend him more, truly great person. Thank you Brian.

I purchased a 2019 Hyundai Sonata Turbo from Gregory Hyundai in July 2020. I loved that car. Steve in finance worked with me to get to my price point. I was extremely satisfied with my purchase experience.Unfortunately in January 2021 my car was stolen and deemed a total loss by my insurance. I contacted Steve to inquire about the gap insurance I had purchased and explained what happened. Steve offered to assist me in getting another car.The credit application was sent to me that day and I recieved a call the next day from the manager who assured me they would do everything they could to get me in another car.The circumstances under which I was shopping for a car were not the best. The staff at Gregory Hyundai alleviated some of the stress. I appreciate the effort to work with me and to keep my purchase within my budget. I highly recommend this dealership andI will be returning when I am ready to purchase my Genesis G80.

No Stars!!!! Stay AWAY! Got my son a used Hyundai Sonata car from here very little mies “clean tittle” “me owner” car has been in repair shop more then he’s gotten to use it. So much for a reliable car to get you to and from work. They keep trying to say they help you with a loaner then “wait, we don’t have one available”. They say they will find you a car close to what you agreed on then “$$$_____ higher but with a lot less features” “.. it’s a reliable car”. Wait wasn’t the other a reliable car and yet here we are. And just so you guys know owner (Gregory Mauro) is only here 1 or 2x a week hours unknown. This place takes advantage that you put your savings down in what you believe is a reliable car and don’t care if now you are out of money and no car and pretty soon no work because wait you have no car!! Smh. Dark times we live in and Gregory Hyundai cannot be more then happy to take your hard earn money you scarcely come by.

I suggest everyone to ask for Francisco(goes by Cisco). He is compassionate and really provides a wonderful-stress free car buying experience. I bought my car and my daughters car from him and he always goes the extra mile to save me money, provide great service, and get me exactly what I want. 10 stars for Cisco if I could. Thank you Cisco!

Great experience... no pressure to add extras to jack up price. Joshua was a terrific salesman. Definitely recommend dealership!

So I took my 2018 Hyundai Genesis into Gregory Hyundai in Highland Park, IL fir service recall on the ABS system. They charged me to service the recall. $172 for the recall, an oil change and two new filters.Aren’t recalls supposed to be serviced for free???

Bad experience poor work. Especially David

Nice job Gregory Hyundai. I have got great time and experience with Mrs. Brian. Thank you.

Nice people. Prices can be a bit high but the quality of the service more than makes up for it.

Infinity Alexander was very nice and helpful. She was very polite and a delight to talk to. I will be going back to her again.

Horrible service they will keep your car for a week even with a scheduled service appointment and still no service 👎👎👎

I like the used car lot .The salesman Jim coveliers was very helpful, friendly and honest.Their prices are very reasonable

Bought a car from them. The sales man was nice but the manager was pushing us so hard to either but for what we offer or leave. Manager was pushing us to buy a map SD card when our was just stolen and has to come with the car. This guy is gone but the history is in fact.

John who I think is the Service Manager is wonderful and very kind. John is very knowledgeable and truthful.We brought our 2011 Sonata from this dealership.I only wish that the sales department treated potential repeat customers better. Their greed cost them a new car deal.

Bought a Mercedes with these guys and they made the process from out of state as I reside on the east coast (I organised transportation on my own for just under $600), for the most part as simple as possible. Had a friend test drive the vehicle, and Josh was my sales man, whenever I called he answered and had answers for me, Finance man was good, and Kris sales manager also helpful. Mail issue due to whats going on with the government has held up some of my paperwork, but if youre in the Chicago area and need a vehicle, would recommend these guys.

Horrible horrible horrible...waited OVER 2 hours yesterday for oil change and tire rotation...they didnt even give me updates...the service manager is a joke...it was time for my car to get cleaned (which is the only positive thing) and I told them to just get my car so I could get out of there.....I asked the service manager to get free service due to the wait...he says we dont do service then have it be free. DO NOT TAKE UR CAR THERE! They could care less about their customers...even tho I bought those coupons with the car, I would never go there again!!! I could go on and on about them....this review is for Gregory hyundai in highland park, Illinois

Just got this new used kona for my wife,the salesman was very nice and helpful.but when it came time to financing they seem to forget everything is negotiable,you dont ask you wont get.but when they give you what you ask for an have a sour expression towards the customer and thats including the manager thats what will not let me recommend this dealership to anyone in my large family or our friends.To give a used but like new kona without floor mats an then when we came to pick up the vehicle the next day,it had barely a quarter tank of gas and we came from an hour away.thats just being petty and vindictive.my wife loves her new vehicle,but we wont ever be back.

Called in to see if a vehicle was available was told it was got to the dealership and told me it was sold literally drove 40mins for nothing

Unfortunate experience that fits the pattern of buying cars at a dealership. With the internet purchasing right on their heels, youd think theyd adapt instead of doubling down on their manipulative reputation.Test drove and offered a walkaway price that MATCHED their list price. The salesman hung up. The same salesman who asserted the engine was new (it wasnt) when I asked it it was refurbished (it was). I called the service department and they verified the buy back status and other issues.Im not sure if the salesman was embarrassed or mad or what. Either way, he turned down a cash purchase, but didnt know it b/c he hung up before I was able to tell him my purchase plan. Onward!

Bought a Hyundai Tucson and it was a very easy process. Everyone from sales, to finance, to manager were incredibly polite and respectful. They were straightforward and great to work with. Thank you so much for making this a great experience!

They dont know fix sunroof. 1st charged for put accodian $260 after 1week same probrem they make broken and estimate $4,550+tax.

Lazy salespeople. First person told me a car was available so I went in and found out the car was sold the night before. Wasted my time.

They sold me a car that check engine light came on 24hours after purchase they said it was used no warranty on top of it all the rear passenger wheel was loose just glad the tire didn’t come off 6grand it took me to get car running make sure you check cars with mechanics because these guys reset codes

A big thanks to Steve the Advisor and Ned the Technician on getting me in & out as fast as possible on an oil change. If you have put off routine maintenance on your car, dont! These guys got it under control. There is even a nice, covered outdoor table so you dont need to go inside the dealership while you are waiting. Also got a complementary car wash :)

Came to look at 2019 Hyundai Elantra SEL that was listed at $13,703 on 12/16 - today 12/17 its $13,956 (9:30am) - and now 12/17 at 11am its $14,035. Website says its Certified pre-owned with 60K miles or 5 year bumper to bumper. Well that is not included in the price, but additional $499. Its an option for a buyer. Does not state that on the website. Very deceiving.

It was without a doubt the best experience I have ever had in the purchase of a new car. Our salesman Josh was phenomenal and the finance guy Ron was just as awesome. I would highly recommend this dealership. I look forward to years of enjoyment with my new car.

Great experience. Fernando helped us out the entire time. He was very professional as well as knowledgeable on the car and all other amenities that came with it. Financing guy was great as well. I will definitely look here again when I need a car.

They treated me very well despite not having an appointment, they behaved very cool

Terrible experience at this dealer Im in maryland I own a multiple cars busniess man. was interested in buying a Escalade they first ran my credit, and then never called back I called them 2 days later and Barry the manager said we are busy with other customers but Im a customer too I said . He said he will call me back 1 week later no call backs, they ran my credit and raised the price $1,000 on the Escalade. Out of state buyers dont waste your time here....

I called at the last minute in the afternoon to get my oil changed and they were able to accommodate me with no issues and completed a full inspection. Very good service!

The manager of the service department was very helpful and friendly. The sale associates were laid back and respectful. I was able to walk around the show room while I waited on my car to get serviced and did not get bothered by them. Ill be coming back to the place next time I need service.

Sherry greeted me quickly and nicely though she was handling other cars at the same time. I didnt realize that I had arrived an hour early until I sat down in the waiting area. She kept me informed and accepted my apology for being so early. My car was oil change was completed efficiently and at the price I expected. I had a very good experience with Sherry and am happy with John and the entire service center at Gregory Hyundai.

Kudos to Gregory Hyundai for a great service experience on my 2012 Sonata. Sherry was so customer service focused and explained everything to me about the work that was being done and work being proposed. No high pressure service/sales tactics. I appreciated the printout from the inspection as well. It was clear and concise. I also appreciated the ride to pick up my wifes car since I had to leave the vehicle all day. Everything was done as promised. Waiting room was awesome too with massage chairs, chocolate chip cookies and coffee. Also, when I arrived at my designated appointment time, I was greeted immediately and taken right away. I didnt have to wait even 5 minutes. Now thats customer service the way it should be done.

Made an appointment. Work was done on time; very professional. Informed me at every step of the process. Took an hour. Time well spent.

Outstanding service team. Quick, reliable and so helpful!

John the service manager provided excellent service as well as his technician Mike. As soon as i arrived, the tech got in my car with me to determine exactly what my concern was. Simply amazing service!!!! Will definitely purchase my next vehicle for my son here...definitey with the drive!!!!

Always great service! Staff is friendly and accommodating and the service was quick. Love the car wash!

My experience was good at Highland Park, Hyundai. It seems to be a very busy place and despite that, I received excellent service. The gentleman that helped me, his name was Sal he explained everything very well and I came away confident that my car is in good shape. I recently bought my vehicle at this same dealership and because of the good service then, I decided to continue to bring my car here. Thanks.

Bait and switch or complete incompetencyWas contacted by an associate in the morning to confirm my afternoon appointment to see a car that was advertised at a very attractive price. When I arrived after traveling 50 miles I was told they sold the car and I received two different stories of when the car was sold. The associate who contacted me didn’t even come out to greet us. Another associate came out and told us the news and proceeded to suggest other models they had at a higher price.

I have given this dealership all 5s because I have received absolutely excellent service. I was approached within a minute of entering the dealership lot, and was treated with utmost respect during my entire stay. I was warmly welcomed by Dimitry and asked what I was looking for. He took me right to the car and was very knowledgeable of everything about it, showing me different colors and packages featured. He was very calm during my test drive, and invited my boyfriend to sit in the front. When we were sitting at his desk, he worked with me in finding the maximum trade value Id receive.Rafael worked with me with my payment options. He wrote every option out in a simple way that I would understand, asking if I had any questions, sharing inside information that most consumers dont know about financing. He was conscious of the time we spent in his office, never hesitating for a moment on the buying and financing process. Rafael provided EXEMPLARY service and earned my trust from the first few moments upon meeting him.Your dealership treated me like royalty and as a first time buyer, gave me the utmost best experience I could have asked for. I will not let my experiences here go unspoken among my friends and family. THANK YOU!!!!

We have been a customer of Gregory Hyundai for the last 7 years. I bought one car and leased two cars from them, the most recent lease was this past Saturday. We have been working with Fernando for a while now and he is great and really easy to work with. He was also easy to get a hold of by text/phone if we wanted to come in and see a car or had questions about a particular car. We will definitely be returning to Gregory Hyundai and look forward to working with Fernando again for any future car purchases or leases!

These guys are great, they got a drop off service, where I get a free ride back to work, and they wash your car. The owner himself once called me to verify if the service was alright. I really appreciate the personal touch that these guys put into taking care of your car. Love the team over there, they make me feel like at home. If youve got Sonata, and this place is close by, I would definitively use them for all of my serving needs.I was looking into potentially upgrading the vehicle, not there yet, but they were very courteous during the sales process, and werent pushy at all. Highly recommend them overall.

If you are looking for an excellent sales person I highly recommend that you go to Gregory Hyundai in Highland Park and deal with Fernando!!! He is down to earth human being. He made purchasing a vehicle an absolute Dream. I would recommend hin To Anyone that is looking to buy. I absolutely loved working with him, he was patient and understanding to all of situations that came up.

Had a great experience with Fernando D. overall. The vehicle I was looking for wasnt available that day I visit but he was able to work around it in order to have the opportunity to check it out. I really appreciated his time he took to go over all the features of the vehicle. Didnt proceed with the purchase for reason, BUT this dealership experience was great. Friendly environment and staff. Will recommend this Hyundai dealership to friends and family. Thank you Fernando for your time!

Good people to do business with. Quality products....

Buying a car at Gregory Hyundai is a little like flying Spirit Airlines. Make sure you do your research and youll probably be good; leave it up to them and things may be missed.Nice website, great car selection, and it was an easy process for looking at cars and test-driving; I had a very nice, laid-back salesman who was kind and helpful.Unfortunately, my follow-up experiences have been quite unsatisfactory. I did not do a walk-around of the car before signing on the dotted line (my mistake to trust the dealership) and found damage to the bumper the following morning. I was asked to cover half the cost of repairs. I understand why, but ultimately I felt like my customer satisfaction was worth half the price of a bumper. Ouch. Upon bringing in my car for repairs, there was confusion and even arguing between employees. Ultimately, Ive spent a lot more time in that dealership than is necessary, and no amount of chocolate chip cookies will make up for that.The Service Department, however, has been outstanding - gracious and accommodating - as they seem to pick up the pieces the other departments do not communicate. They are the reason this rating got bumped to three stars. If I return here for service, it is because of the experience I have had with them.

DO NOT GO HERE!!!! They will ruin your car and charge you to fix THEIR failures. They cannot do BASIC repairs and maintenance. Improperly installed my oxygen sensors on my 2011 Hyundai Tucson that led to damage to the rest of my vehicle that caused it to shutdown repeatedly. EXTREMELY unprofessional and awful.

Very Happy with all the crew at Gregory. Always very friendly & helpful & easy to do business with. I have bought cars, sold cars, and now I lease.Both Sales & Service have been outstanding. I am a long term customer.

Drove in a few minutes before 9. Greeted nicely and car was done within one hour. Offered car wash etc. but car was already cleaned. Lovely coffee and cookies and sodas and water around. Super pleasant experience and greeted so kindly when it was done.A ten⭐️

Went in not really expecting to leave with a car. I was helped almost immediately. I was definitely sold once I was able to test drive a few times. Though I may have been pushed to buy a little I still felt they had my interest at the highest priority. They were able to work with me and lower some costs to my best fit. I not only left with my first car, but I left satisfied knowing that this was one of the best dealerships I had been to...and I’ve been to at least 10 in the last month.

I have an extremely poor opinion of this service department. Three times within a month my car was towed in after it wouldn’t start. Not only couldn’t they find the problem they didn’t seem to try very hard.The first time I asked for a loner car but was told none were available. I would up renting for 5 days only to find out that loaner cars were available the next day. I should have been notified.Thankfully my lease was almost up, so I turned the car back in as quickly as possible.All in all, I could never lease from this dealership again. Be very careful. I am not sure if they ever found out what the problem was

John was very helpful in explaining all that was done for my cars service. I was able to work at a desk in the waiting are so I never felt like I was waisting time. Nice experience. Thanks.

I recommend working with Joshua in sales. He gave me his best price on a used Santa Fe. I shopped around for a few days but came back because it was the best price in the area. I never had to talk to anyone else during the negotiations, which was nice. Chuck in the finance department was great as well.

Tried to do business with. Called, no one would pick up. Tried again, 3rd time got through. My time is highly limited so I could not do the come in thing. I told the lady(sales person) what I wanted, seen on Autotrader, and the price was fine. She needed to check. No one got back to me. Called them back and the vehicle was sold. But they had another, but price was higher (this one had more miles on it than the previous one just sold) So I asked what is the out the door price. She would not tell me. We spoke again and again, same question. Finally she mentioned a $700 doc fee that gets added to all vehicles. So, what is the actual price? Never got it. About a month and half later the car was sold. I called her and asked what did that car actually sell for? She would not answer the question. At least now I know.

Great buying/leasing experience. By far the fastest we’ve ever gotten out of a car dealership on a Saturday. Ben was great to work with. No one was pushy on extras. Will definitely be back.

Marty was a very helpful, no-pressure sales person who spent time with me once in a quick visit over my lunch time, and a second visit for a test drive. We decided on the second visit that a used 2019 Elantra was our pick, and having spent way too many hours checking many places online, this was by far the better deal compared to other places. Ron was the finance guy who worked with us, and though I dont usually get the extended warranty, he got us a good reduced price for a warranty option. For our sales experience, this went better than expected.

They dont know fix sunroof.1st charged for put accodian $260after 1week same probrem they make broken and estimate $4,550+tax.Its too bad service center.Too expensive and charge more.Dont make sevice never!!!

This was my second service at Gregory Hyundai. Both times they were on time and efficient. Reasonable pricing and very good service. They even washed the outside of my car after completing the service. The waiting area is nice and they have an activity table for children.

Received spare tire kit back-ordered for new Ionic as ordered. Service department continues to be efficient and accommodating. Car returned washed (unexpectedly)! Sherry and John are SUPER people.

Just bought our second car from Gregory. Our first, a sonata, lasted 12 years. Our new car is exactly what we wanted. We worked with Ron Otte, it was the best car buying experience w we have ever had. We walked in with an impossibly low monthly payment and walked out with a car at that monthly payment! He was beyond helpful and gave us many options to purchase our car. The rest of our process was painless and very efficient. We were in and out in about 2 hours with a complete tutorial of all the features on the new car.

My husband, Vince, and I had a great experience at Gregory Hyundai purchasing our 2016 Tucson. Not only was the price the best in the area, but our salesman, Rob Witt, was an absolute joy to work with. He was extremely knowledgeable of his product. His sales approach was low key, but very effective. Gregory is definitely a dealership that we would recommend to our friends. We love our new Tucson, and we can thank Rob for his professionalism during the sales process.

My entire purchase experience with Karissa Cartwright was professional and pleasant. All my questions were answered clearly and directly. She was extremely helpful explaining the operation of the Ioniq I purchased and all of its many systems and features. Overall a very positive experience!

Attempted to purchase a vehicle at this establishment, my sales associate was just fine, however, the tricks and games played at the dealership were like no other. After arguing about the lack of floor mats in my new car, and hours of patiently waiting for the finance manager my turn finally came. After the terrible warranty pitch, and trying to be my friend by using his costco card to help me out I noticed a 397 dollar charge on my paperwork. It was explained to me that this was a GPS tracking device, located in the car door from the MANUFACTURER to ensure dealer cars were not stolen off the lot. I have worked in the CHRYSLER manufacturing plant and the automotive industry for 10 years, this is a flat out lie! I called the next door dealership to ask, they said it was a lie, I called Hyundai complaint department and they said it was a lie! No matter the deal you negotiate they are trying to trick you along the way. Floor mats they wanted to charge me, the certification they wanted to charge me, and then a GPS tracking chip they wanted to charge me. Do yourself a favor and find an honest dealer, even if the price is higher if they are willing to lie about the price, they would be willing to lie about the quality of the cars. Should be ashamed of trying to take advantage of hard working people just trying to purchase a car, I will be contacting the BBB as well. Good luck to you all.Follow up: Barry who commented on my review left his number. I called him and spoke with him, never received his promise phone call after he would look into it. I even called a few times and left messages. Truly curious to hear the excuse for the lies. Oh well, thank you for the copy paste message to my review Barry, at least change a few words around and show some effort

We’ve now had two Hyundai’s from Gregory since 2013 and the service has been outstanding-especially Sherry Shea! Always prompt and informative.

Had my car serviced here. Scheduling online was easy, and had great follow-up. Everyone I interacted with was friendly and professional. Work was quick! Would recommend.

Barry is nicest salesman we have met. Before we went to this dealer, we went to other dealers and salesmen in other dealers are not very patient. But Barry in Gregory Hyundai is super nice and patient. He asks our needs, gives both my husband and me chances to try out the cars. When we discussed the prices, he talked to his manger again and again to try to satisfy our wishes. Finally, we got a good deal. Finance manager Kris is also super nice and helpful in help us get zero interest rate. After purchases, Barry and Kris are super nice and patient in doing our paperwork. We like Barrys and Kris service and this dealer place.

Best service department Ive ever dealt with. They make it easy to schedule and when they tell you one hour its one hour. This is a big reason that I have leased four cars from Gregory. They have me as a customer for life!

Service advisor (sherry) was very knowledgeable and kind.facility was clean and the car return on time.It was a great experience.

Every time I go here for service, I leave here without any help. And Ive had many Hyundais and had them serviced elsewhere and were plenty satisfied with them. If I could give them a 0 I would.

I was told I couldnt test drive a car without the salesman present for insurance purposes (which isnt true). My girlfriend had to stay behind and wait alone in the lobby. After the test drive I said we should talk numbers. While they were running my credit (which is great, I might add), they let someone else test drive and then purchase the car right out from under me.I will not be returning. Id suggest you stay on your toes if youre planning on buying a car from here.

The experience overall was amazing. I never knew buying a car could be so much fun and easy. Great team to be around, very friendly and welcoming people to work with. I also got a chance to speak with the owner himself ( pleasant guy). I look forward to bringing my sister in very soon to purchase a vehicle. I ADORE my new Mercedes Benz. :)Thanks a million,Kim

Gregory Hyundai reminded me to get my oil changed, scheduled the appointment, reminded me of the appointment and saw me promptly when I arrived. John thoroughly and respectfully explained my cars situation and got me my car so fast I was pleasantly surprised. Another staff member was less pleasant but she interacted with me but a moment. Ill definitely take my car back, especially if I can deal with John!Just had my checkup and got great service. Sherry really took good care of me and my car and it looked beautiful when they were done!

Visits have always been efficient, productive, and friendly. Im very happy with my original vehicle purchase and subsequent service Ive received from Gregory Hyundai.

Comfortable, homey waiting area. Greeted immediately. Very courteous, friendly and professional staff. Service manager went over all details. Thank you!

Worst customer service I have ever experienced. My car is 4 months old, and it only has 1,900 miles. Transmission broke and Gregory Hyundai did not provide me with a loaner, nor any other alternative for me to drive, as my car was being fixed. I have called Hyundai USA and they did not give me much help. I have a lease and my lease agreement clearly states the availability or a loaner when something like this happens. Just know that once you purchase a Hyundai and specially with Gregory Hyundai, you are on your own.Also, not the first bad experience I had with the dealership

I have been buying cars for 40 years, from a dozen dealers in California and Illinois. This was by far the best experience I have ever had. I felt comfortable with everyone I met, never pressured, always listened to. This transaction was complicated because I was ending a lease early with another manufacturer and dealer in another town. Plus the car needed some body work before I could return it. Myriam is arranging the body work and Paul and Matthew will be assisting me in returning the car to the other dealer. This they did, not because I asked, but because they sensed my concern and offered to help. This was great customer service. I got the car I wanted, the color I wanted and the price I wanted.I never had to ask twice nor haggle. I will recommend this Gregory Hyundai to everyone I know and anytime I have a chance. A great experience with no buyers regret.

I wanted to commend Tony B. the service consultant that helped me out with my service that was completed. He has been spectacular throughout my whole experience at Gregory Hyundai!!! From the initial contact to the delivery of the vehicle.....IT HAS ALL BEEN DONE WITH PROFESSIONALISM!!! This level of excellence I dont even experience at my luxury dealer....TRULY OUTSTANDING!!! If I could give 6 STARS I definitely would!!!

From start to finish the experience at Gregory Hyundai was a cut above previous experiences at another dealership. The automated appointment reminders, courtesy drive home and pick-up to and from the dealership during my repairs, the customer waiting room, and the communication from the service representative.were all better than expected. Congratulations to the entire service team for providing a wonderful customer experience. I will definitely be back.

Very professional and accommodating service. Customer waiting area is comfortable with nice chairs,newspapers, workstation with printer, cell phones charging station, free Wifi, and beverages with cookies.Thanks!

Sherry Shea in the service department is the best! She is very thorough and keeps you posted with the status of your vehicle while waiting. Sherry also informs you of what should or needs to be done for maintenance of the vehicle to keep it running smoothly.

Worked with Steve to sell my car. He did a great job. He’s extremely professional and responsive to a customer’s need. His colleagues were also great. I’d definitely go back again and recommend them to my friends.

My experience leasing a Genesis G90 from Gregory was top-notch. They were very professional and were able to beat another Genesis dealers prices. I would indeed recommend them to my friends and associates.

I bought the used 2011 Santa Fe online sight unseen as it was newly traded in and there were no pictures posted. There were some cosmetic scratches, but I would have to say the car was 90% as described. We were able to negotiate a price I was very comfortable with and Luke was easy to work with. I would have no hesitation in recommending Gregory Hyundai and would gladly purchase my next vehicle there,

This place is amazing! I just recently purchased a hyundai here after going to many different dealerships. The salesman were very honest and upfront and didnt try to take advantage of me. I trusted them and I got an amazing deal on my new Hyundai Santa Fe. I highly recommend this place to anyone looking to buy a new car. I especially recommend Kevin! He is honest and explains things very thoroughly. Rich in finance did a great job on all of the paperwork with us and explained the car and how to run it beautifully.

Everybody was very nice and helpful. Because the work would take 4 hours or more, they gave me a ride home and then picked me up when my car was ready. They explained what was done. I really appreciate how helpful and pleasant my visit was.

My wife and I purchased a car here and we were sold a “bumper to bumper “ warranty that we were hesitant to buy. We remember being sold on the fact that the car has tons of electronics that can go bad at anytime. We went ahead and purchased it with the understanding that it mimics the factory warranty. Well here we are today feeling sold on a bogus contract. Recently are back up camera went bad, we visited our local dealership all to get stuck with diagnoses charges since the back up camera wasn’t covered. We would have thought an electric camera was covered however we were sold a contract that back dated to 2007 that has no coverage on cameras on our 2012 that has a camera. What kind of fraud is that? In the end we paid for something thinking it would cover “bumper to bumper” however the back up camera isn’t covered. We went into the dealership with confidence that it would be covered and left with a bad taste in our mouth. After leaving I felt that maybe there was a mistake? So I called the finance manager Tony who told me he couldn’t help me since he didn’t work with the company back than and would have the GM call me back. This phone call was placed 8 days ago and here I am today still waiting for a phone call back. This makes me feel that they don’t care. Sold me the world when we bought the car, now when we need help we are being ignored. This is bad business at its finest.

Dropped car for 30K maintenance. All work was done as expected and found out a third brake light was out as well. Got call from Sherry as to what needed to get done and work was completed on time. Very happy with experience!

Absolute worst experience. Not a welcoming dealership. I wouldn’t go here if I were you.. go to napeltons Hyundai! They take real good care of you.

Don’t recommend this center as they quote huge amount for simple repair

Timely oil change service at reasonable cost and a nice car wash to boot!Ill come back here again for sure.Service consultant was excellent.