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The Ugly Mug
2024 Asheville Hwy, Hendersonville, NC 28791, United States
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The Ugly Mug
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Ez
Review №1

I was in hurry so didnt get to sit and enjoy the extremely cozy and inviting at atmosphere, but I will absolutely be back. Large drink selection, made it hard to make up my mind but Im not complaining. And they actually offer LARGE drinks! Most coffee shops a large drink is what I consider to be medium. When you NEED caffeine you want that 20oz large cup, at least I think its 20oz.Will definitely be back, no picture of my drink but took several pictures if the charming inside!

St
Review №2

I love this place. Its so eclectic and the frozen coffees are AMAZING. I left my other coffee shop, and I safely call The Ugly Mug my new coffee home. They have tea as well, they make the most delicious frozen coffees, and very tasty pastries and sweets.They also have a wide variety of flavors and combinations, or you can make your own combination. I tried the cinnamon roll combination today and did not like it, too peppery tasting for me. I took them back, explained I didnt like them, and they re-made the drinks for me with no hassle. Staff has always been helpful and knowledgeable. Overall, I love and recommend this place to gourmet coffee lovers, especially the frozen drinks.

ja
Review №3

Excellent services and the coffee is fantastic. We got four drinks and all were perfects. Stop here...not Starbucks!

Ch
Review №4

We stayed in Hendersonville for a week to explore the area and visit Asheville - and we didn’t stumble upon this gem until the last day!! Do not pass it by. It is the coziest little shop, stocked full of delicious beverages and treats. This was the best coffee we had our whole trip. It will be our first stop next time!

Ju
Review №5

Great little coffee shop, my husband and I really like it. They have various tea flavors and coffee options. Prices on coffee decent and you can add any creamer ( at least 5 different flavors) . Also, they have pastries: muffins, danishes, chocolate croissants 🥐, bagels 🥯 and many more sweets. I loved atmosphere and rustic vibes. Thank you. Definitely will be back and will recommend to my friends

Wi
Review №6

What a great place for your favorite type of coffee beverage!! As well as great bagels and other danish es!! My wife and I decided to visit this great local place in Hendersonville today and we were really blown away with the great variety of coffee and tea choices that were available! It was really a nice place with a relaxing atmosphere and great service!

Mi
Review №7

So happy Ive found a place that has boba tea closer than South Asheville! Well, Im happy because my son doesnt ask me to drive all the way... I honestly didnt have any idea what a cute little cafe this was until I went in the other day for the tea. It was late in the afternoon so I got an Italian soda, which was very refreshing, bit the coffee smelled great, and their tea selection was extensive, with many different options (loose teas). Ill definitely be back to try more soon!

Ja
Review №8

Love this place! I am not a coffee drinker but here i can get decaf, frozen lattes or smoothies that are to die for. My biggest negative with this place is that they are located way to close to my office and when I pass by, my car just turns in there automatically and I cant stop it. They always find the nicest employees too. Just overall a 10 and they only give me a 5 star choice.

JB
Review №9

The coffee is so delicious and comforting and the atmosphere is even better. My pictures dont even do it justice

Ro
Review №10

A great local experience. Plenty of options on the drink menu, and Joey’s Bagels to boot!(another local experience)Plenty of dry roast options by the pound as well.The very friendly employee even took the time to point out a few places to visit and hike. “Coffee Concierge” seems like a proper title, although I just made that up.Place had a good steady bustle of customers coming in on a Sunday morning - walk up and drive through.If you’re looking for coffee, don’t do Starbucks today, keep it local. Way better vibe.

Be
Review №11

I absolutely love this place. The several different kinds of coffee are amazing!!! You take that along with the owner, and the great staff she has and youve got an unbeatable combination!!! Oh yes, the frozen coffee are the bomb! Love this place. YOU GOTTA TRY IT!!

Mi
Review №12

Absolutely amazing! Great service, great food, great atmosphere. They are amazing with kiddos too. They always go out of their way to give my daughter stickers. Super cool place!

Ar
Review №13

Love this coffee shop! They have such yummy pastries and coffee and it’s a very comfy coffee shop vibe.

Sw
Review №14

Must try the Total Latte’ with Almond Milk...Fabulous!!! So yummy!

Me
Review №15

Not sure what the issue was. Not placing blame, but I have celiac and did ask for the coconut milk since the oat is not GF. Even asked for less sweetener, but I couldnt get through half of a small latte before starting to have horrible stomach pains. It could have been cross contamination or perhaps barista didnt hear coconut milk, but for the next person, be explicitly clear.

Li
Review №16

Amazing coffee. I love the drip coffees! Beans are roasted to perfection. The staff is always so friendly! A great place to find a comfortable chair and relax but they also have a drive thru if your on the.go. I’m

Ke
Review №17

The perfect local coffee shop. They have great coffee, snacks, and service.

Mi
Review №18

Love this place. Great selection, great coffee, great staff, great hang and great patrons.

ak
Review №19

Cute, cozy shop and friendly staff. They have a nice selection of coffees and teas and they all taste great. Will definitely be a regular.

Ca
Review №20

A local favorite! atmosphere is bright and fun while maintaining an indie coffee shop vibe. Staff is always friendly and goes above and beyond. Highly recommend the chai!

Ja
Review №21

Super chill and comfortable atmosphere! Great snacks and drinks always fresh. Free WiFi AND if you need to print something you can do that there too!!

Ma
Review №22

A fav place of my sisters and I to meet up! Great coffee and relaxed environment

Ky
Review №23

Great local coffee shop with variety of drinks, foods, and friendly staff willing to accommodate. They also give a free drink after your 10th. I recommend the Grasshopper and a slam-worthy breakfast burrito or apple fritter.

Me
Review №24

So cozy and delicious. I love the feeling of this place. I want my home to feel as cozy as this.

Ja
Review №25

Delicious coffees, very cozy atmosphere, super friendly staff, talented barista, 90s jamz :) 10/10 recommendPastries available, coffee drinks hot cold or frozen, huge selection of fresh loose leaf tea, and chai drinks.Variety of seating- Booths, tables with wood chairs, arm chairs and sofas for lounging

J
Review №26

Nice place with great service. The people inside always are helpful and honest. Been there a few times and have only good things to say about the quality of their coffee, food and value.

Lu
Review №27

I absolutely love this place! I’ve been coming here for over 2 years now as a regular customer and for good reason. Every drink I’ve had here is fantastic, the atmosphere is inviting and comfortable, the baristas and owner are all super friendly and fun to talk to. This coffee shop has felt like my second home and has been my favorite place to study or just hang out. My partner and I just moved to Raleigh NC and every time we’re in town we pay this place a visit because we love it that much. If possible I’d rate this place 6 stars 😊❤️☕️

Sh
Review №28

Love it here. I come almost every morning and always get the best service fast

Br
Review №29

Such a homely cafe with a good amount of seating. Also a drive-thru if needed. Best mocha Ive ever had for sure :-)

Mi
Review №30

Customer service is awesome and the coffee is phenomenal. Great staff. I highly recommend trying them out.

Ma
Review №31

An empty cup is a good thing when the coffee is great! We were referred here while visiting from out of town. Awesome coffee!

Ra
Review №32

Cute little shop, love the aesthetic. Hot cocoa and cinnamon roll were both tasty.

La
Review №33

First time . Was a small but great place. Good coffee. Nice an helpful employees. Will most certainly gi back.

Al
Review №34

Better than any other coffee shop in the area. Absolutely love it 😊

Kr
Review №35

Best coffee shop in town!

Ab
Review №36

A great place for a nice, strong cup of coffee and a wonderful time!

Ka
Review №37

This is a nice place always fast always friendly. Love going there they have hot chocolate too... along with pastries and biscuits... Check them out!

Jo
Review №38

Great coffee and hot chocolate. Very friendly service. Looking forward to stopping by again when were in Hendersonville.

fa
Review №39

Is there boba how do u order the boaba i dont see it on the menu

Ge
Review №40

Weekly coffee stop. They have stable big tables which makes it great to get work done.

Tr
Review №41

My favorite coffee shop in Hendo! Way better than Black Bear Coffee!

Na
Review №42

Nice little coffee shop. They have a huge selection of coffees and teas. You can pick something and have it fresh ground and fixed before you buy.

Vl
Review №43

Vanilla frappe & latte were excellent. This place definitely stays busy. And they got my wallet back to me :)

Ja
Review №44

Polite staff. Clean. Covid spaced out. Good coffee.

Li
Review №45

Great early Sunday morning spot for coffee and Danish. Note that only drive thru is available but there is limited outdoor seating. Also, they offer their specialty drinks as sugar free! The Milky Way was sweet with a just-right coffee blend. Cinnamon roll was warm and fresh though I wish I had asked for a dab of butter on top. Their breakfast burritos have improved since our last visit months ago. Just the right blend of eggs, seasoning and cheese. They are not spicey unless you add your choice of salsa. Nice change from Starbucks with a Christian atmosphere.

Ja
Review №46

Ive lived across from this coffee shop for 5 months but never went, because the strip mall looks kind of sad. I went yesterday, and I shouldnt have judged this book by its cover. The coffee was delicious and the interior was adorable. I will definitely be back.!

Ch
Review №47

Always on point! Great customer service!

Br
Review №48

I work across the street from this quaint and comfortable coffee house. I stumbled in last week. I tasted some amazing iced coffee, then immediately left the location with the drink atop the car, spilling it everywhere. When I returned to order, the barista was generous enough to replace it for nothing. What a lovely soul.For commuters: Drive through window available.For readers, leave an additional $ or two for your service worker if free drink replacement does occur at your error. It is the decision of the barista and shows excellent foresight in getting you back, and generosity. Thank you Mug friends.

Al
Review №49

I really appreciate this coffee shop! Awesome Small business run by really nice people

Re
Review №50

Went early for coffee, barista wasnt rude but wasnt overall friendly either. However the coffee was good as well as the breakfast burritos. Quaint atmosphere and the coffee and tea selection was abundant and smelled fantastic.

Bo
Review №51

Great service, lovely, cozy home-like atmosphere; and the coffee is rich and creamy in flavor like no other. This is my favorite go-to coffee shop no matter what. ❤

Ha
Review №52

I love this place. Great coffee and super comfortable atmosphere to hang out or work.

Mi
Review №53

Great selection of loose leaf teas

Sh
Review №54

Great coffee, friendly staff

Me
Review №55

White chocolate avalanche, Snickers latte, and the cinnamon roll were amazing! Cute vintage atmosphere.

Jo
Review №56

Excellent coffee, good service, quaint and hip little joint.

Li
Review №57

This is amazing!!! im so taking my friends here! best boba Ive ever had!

Je
Review №58

Relaxing atmosphere and friendly staff. The coffee is excellent! Ive tried many different things on the menu and have yet to be disappointed. Happy to be a regular.

St
Review №59

Great coffee! And such a lovely cozy space (though theyre currently drive through only and have adjusted their hours to close at 3:00 on Saturdays, not 5:00).

Sa
Review №60

Cozily casual little place to have a festive drink! Friendly staff, and table, booth, and armchairs to sit in. And wonderful tea selection---a whole bookcase! For eco-conscious customers, you can drink out of reusable ceramic mugs, and they serve treats on a real plates. A+ bulldog decorations.

Th
Review №61

Friendly, cozy, reasonable and great coffee and treats!! Most strongly recommend.

Ro
Review №62

Eric is the best employee. I would hire him in a minute!

JF
Review №63

Very wide variety of teas, chai, and of course coffee. Very polite.

Ja
Review №64

Great service and coffee. What else do you want.

Ra
Review №65

One of the coolest coffee shops I have every been too, great coffee and if coffee isn’t your cup of tea they also have a large selection of teas and smoothies! The staff are great as well very friendly. Great coffee shop. Oh and they love animals and my dog absolutely loves coming to the shop!

Sh
Review №66

This is a small, very quiet coffee shop. This would be good for working. Most of the seating is designed for one or two people. The coffee was good.

Br
Review №67

Love this little coffee shop! The staff is friendly and the coffee is great. Sometimes I meet with a knit group here, its comfy and inviting. My favorite drink is the blended matcha green tea. A great place to hang out and talk while enjoying a great cup of coffee.

Ka
Review №68

Cozy shop with great coffee and tea. Employees are always friendly. Pastry and numnums are good too!

TJ
Review №69

Great location and great customer service! I used the drive thru since I had my dog with me. They have soy and almond milk, cute coffee names and good selection. I got the snickers bar coffee with soy milk. it was really good!! not too sweet either. I bought some coffee beans too, they have a huge selection. I will definitely come back to this place since it is more convenient than Starbucks and the coffee tastes much better too.

Be
Review №70

Great spot for coffee, pastries, hanging out with friends or planning/business meetings. Very chilled atmosphere. Never have felt rushed to finish eating & leave. Great little local meeting place!

Of
Review №71

Great service and staff. Bagels and coffee was great as well

Je
Review №72

Friendly staff, comfortable space, good food and drinks. Quiet and not crowded. It seems that well behaved dogs are welcome indoors.

Er
Review №73

Great coffee great service warm cozy atmosphere!!! The owner is the best

Su
Review №74

Such a cozy coffee place! Comfy couch and chairs or tables. The staff is very nice, too.

Ke
Review №75

Chill spot with doggos that serves great little scones. I enjoyed the laid back atmosphere and may need to check in for a remote workday.

We
Review №76

Love the coffee here! The espresso is consistent which is a rarity around Hendersonville. Quick service and great space

Is
Review №77

Average coffee. Tasty scones. Drive thru focused. However, low key enough and ample booth space to crank out some work.

Ev
Review №78

I absolutely love the staff and service!!! Absolutely amazing....

Je
Review №79

My husband and I were visiting from our of town and wanted something different from the typical Starbucks. We came upon this coffee shop and were so glad we did. The baristas were very sweet and helped us choose our drinks based on our preferences. We both ended up getting simple yet delicious iced lattes and one of the best ham and cheese croissants. Beyond wonderful and very welcoming. Thank you for making our trip back to Florida a more enjoyable one!

Je
Review №80

Great local coffee joint. Laid back, great selection of teas and coffee beans. Coffees are always delicious. Staff are awesome!

Te
Review №81

To be able to come back to the coffee shop and see it all looks and feels the same since i was there last with my church group discussing about life and just growing up in the world and in our faith/beliefs. It was super great to be back and it is a great place to get a cup of joe and more!!!

Sp
Review №82

I love that place

Al
Review №83

Stumbled across this place on the way home to TN. What a gem! The drinks we ordered were awesome. Will definitely be back the next time we visit the area!

Sa
Review №84

This is my favorite coffee spot. I get wonderful coffees and delicious baked goodies along with an occasional Salty Caramel Biscotti. Yum! I can taste my last purchase just writing this review 😙.

Sa
Review №85

Second time in, I love the cozy place. Its quite, and I got prompt and delightful service from the lovely barista with the awesome colorful hair. Oh and delicious cinnamon rolls!

Ro
Review №86

Coffee used to be best in town. Not sure what happened. Lately the esspresso drinks we have ordered have been extremely watered down compared to many visits in the past.

Al
Review №87

Their frappés are magnitudes better than any starbucks frappuccino. Super cozy atmosphere, best place to spend an hour on a rainy day.

Na
Review №88

Nice atmosphere and layout, friendly staff. I was not there at peak hours but the service was quick. Great mochas. Havent tried anything else yet but the selection is awesome.

Al
Review №89

Nice atmosphere, but my boyfriend and I ordered a caramel latte and a vanilla latte and both were not good. The caramel one was okay, but it did not taste like a caramel latte. The vanilla one had a weird and unpleasant smell to begin with, and after tasting it, the only thing we could think was that one of the ingredients must be expired... disappointed that that was our first experience

Ch
Review №90

Very atmospheric and homey feel inside and the coffee, tea, smoothies and more are all great. My favorite and recommendation (if youre a tea drinker) is the honeydew chai tea. The staff are nice and professional inside this establishment.

Ka
Review №91

Best coffeehouse in Hendersonville. Both prepped and ground.

Au
Review №92

The indoor ambiance is really cozy, a few soft chairs and some booths for groups name this location well equipped for any size group. The coffee is so so, but the service was really friendly. WiFi available by password request.

Ke
Review №93

Wonderful neighborhood feeling that encourages people to bring in their dogs. Friendly staff and fantastic coffee!

mo
Review №94

This is my GO-TO coffee stop in Hendo. I love these gals and guys. Its always a joy to buzz through the drive-through for the best white mocha kick. Thanks, yall! Love you guys!

Ka
Review №95

My second time getting coffee from them and I didn’t want to spend $5 on a mocha iced coffee (just seemed like Starbucks prices) so I ordered an iced coffee with mocha flavor instead which brought the price down to $3 and some change. I ordered and paid for a large but only got a medium. Wasn’t gonna sit in the drive thru any longer to make a big deal of it. People are nice there just wish I actually got what I paid for.

Ja
Review №96

I love this little hole in the wall, especially on a rainy day. They make damn good coffee and McKenzie (sp?) is super sweet!

Ja
Review №97

Stopped in for coffee and just relax. Coffee was good and fairly priced. Staff was super friendly. Very nice accommodations.

An
Review №98

Good coffee.. great service! I really like this coffee shop!!

Br
Review №99

Coffee is ok, but the variety of tea is phenomenal. Cozy, cottage-like nook with a couch and recliners is great for conversations.

Ja
Review №100

Really good coffee. Clean restrooms and friendly employees. Very cozy. Im going back.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2024 Asheville Hwy, Hendersonville, NC 28791, United States
  • Phone:+1 828-693-9999
Categories
  • Coffee shop
  • Tea store
Working hours
  • Monday:6:30AM–6PM
  • Tuesday:6:30AM–6PM
  • Wednesday:6:30AM–6PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–3PM
  • Saturday:6:30AM–6PM
  • Sunday:6:30AM–6PM
Service options
  • Outdoor seating:Yes
  • Curbside pickup:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Dine-in:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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