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AutoZone Auto Parts
4908 W Mercury Blvd Ste C, Hampton, VA 23666, United States
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AutoZone Auto Parts
Comments
Mi
Review №1

Good service always have what I need and fair prices.

Ch
Review №2

I called a while back to find a Haynes manual for my car. Nowhere else carried them, so I was surprised to see this store did. AutoZone has become one of my favorites as I work on different vehicle projects this year. The staff is wonderful to deal with. Thanks for the help and kind service! 😊

Ja
Review №3

If your looking for the basics at a high cost go here. Great service and friendly people work here. Mark up on some items are over 900% good place to get car wash and tire shine.

Pa
Review №4

This store is at the end of my street. I got there and was helped right away. They had my pick up order ready to go and everyone was very friendly and helpful. Thank you

Ji
Review №5

The gentleman that helped me was very nice. He came out replaced my drivers side wiper had me turn them on seemed to not be a problem. I went maybe 2 miles down the road to my next stop and my wiper blade doing off into the parking lot. This made it dangerous her home in the pouring down rain.

B
Review №6

It was fast and easy and quick and nice, maybe its the morning shift ....

Ta
Review №7

Needed oil filter... clerk up sold me then sent me on my way... easy peasie

Sh
Review №8

Their machine reader is always wrong that’s why it’s free smh

Tr
Review №9

They take care of there good customers

Ja
Review №10

They have a large variety of auto parts. More so than their competitors.

AL
Review №11

The store manager was so rude to me. I was trying to return an item and i had the original receipt. She told me there’s nothing she can do and if i wanted the item returned then take it back to the original store which was 2 hours away.

Da
Review №12

After I brought and oil filter bottles of oil and an a/c pro two days later I come back to return because I sold my car and manager Alan h treated me so unprofessional because I’m a black guy with dread didn’t want to return my item because I did t have a recipe when I ask for store credit told my he has to look on a computer for a recipe while I was in the rain with my 1 year old soon I had to call a region manager just to tell him that my return was valid smh what a waste of time and inconvenience from a manager at that

Me
Review №13

Better off to by online.

To
Review №14

Theyre very helpful good job

De
Review №15

Great place to shop for your car needs.

Cr
Review №16

Helpful folks inside

Es
Review №17

Love 💘 this place they help females like me at 67 that is confused about their transportation THANKS

Jo
Review №18

Im amazed of the items that AutoZone have on their shelves. I had to replace the front grill of an 06 Tocoma. When I removed the original grill, the plastic inserts that secured the grille had literally crumbled in my hands. Thinking that this a Toyota specific item, Im already (convinced in my mind) that I will have to go to a Toyota dealer to purchase the replacements. Since AutoZone is closer to my home, I tried them first. To my surprise, the store had the exact plastic inserts I needed. From now on, AutoZone will be my go-to store for my Automotive needs!

Ma
Review №19

Very helpful. Take time to answer your questions Friendly and pleasant. Have been for years!

Je
Review №20

I have never gotten the wrong part at this story and the people have always been polite and helpful

P.
Review №21

I recommend this business! I went in to have my car battery checked because Id had trouble starting a couple of times. Richard S. (I think was his name) didnt try to sell me one first thing...instead he offered me different options since the battery wasnt completely shot. I opted to replace it anyway, but I really appreciate that he didnt try to take advantage of the situation. Service was speedy and efficient! Thanks for your great service!

HE
Review №22

Great job and customer service quick return and process thanks a lot keep up the great work

Ma
Review №23

It was great as always added the wrong post but they r military and veteran friendly👍🤗to all be safe out there😷.

Or
Review №24

Bout some air filters today and they were the wrong ones...brought the guy tht waited on me was courteous and he took his time and helped me...along with his coworker not sure her position but I remember her name...Errin i think...on mercury they tag team and help me on my way...good team work and service...5stars baby

Hi
Review №25

Great service.

st
Review №26

The guys there are great. & will help u with just about anything. Thanks guys.

Br
Review №27

It was good

Ri
Review №28

I understand limiting the amount of customers inside the store at a time during social distancing, but yelling across the store at someone who just walked in is embarrassing. Everyone looked in my husbands direction as if he just committed a crime. No purchases were made here today. After being disappointed at both AutoZone and Advance Auto, we made our purchase at OReilly.

Aj
Review №29

Associates went above and beyond to help me with my car battery really appreciated

Vy
Review №30

There are great people that work in this particular AutoZone and I havent been disappointed yet.

ke
Review №31

Excellent customer service and very knowledgeable!

Do
Review №32

Went in to get an air filter for the car. The girl was very helpful

Ju
Review №33

Customer service is fabulous

Jo
Review №34

Great prices

Ca
Review №35

I used to come here a lot but tend to stay away from parts stores, the staff tends to think they know much more about the automotive work than anyone else and they forget they sell parts for a living, constantly offering unsolicited advice, and trying to help when I didnt ask for any. I like my trips to the parts stores to be in and out quickly and I cant do that when the guy behind the counter tries to tell me why I shouldnt do/ buy something. Im an ASE certified L1 Master Technician and dont need help from someone who cant pull the right parts half the time .

ko
Review №36

Tried to tell worker the item I pay was not the right price he said it was i told him no I work at auto zone he said yes had to literally show him it was the right price . Than has an attitude

Ur
Review №37

Kevin was the bomb!! He helped me put the brake light on @ get wipers within my budget. At the other store, Becca was awesome in helping me get my refund.

Ol
Review №38

Great service. SUPER helpful staff!!! I thought I was looking at a couple hundred dollars in repairs & Byron looked at my car & in seconds determined it was a bad battery. Paid 140 for a new battery with 3 year warranty.

Ch
Review №39

The guy there was very friendly and knowledgeable.

Hi
Review №40

Just visit here Friday June 14,19.Customer Service was great.I went in found what I was looking for, made my purchase and out in less that 15 minutes.👍

Bi
Review №41

Folks were very helpful. Gave me solutions and options. Thank you

St
Review №42

I come in here a lot for parts to restore my impala. Dion and everyone else here know me by name and they are always quick to help.

T
Review №43

They were very friendly and helpful

Be
Review №44

Knowledgeable and freindly staff, clean and well organized, and fair on pricing. Very customer oriented, with excellent customer service. The staff are all very knowledgeable in automotive repair, and are always very helpful with advice and tips, to help you get every job done right. The duralast products are all backed with a lifetime warranty, and they stand behind it. Ive never had any problems with returning or exchanging any tools, usually with no questions asked. I run a mobile mechanics business, so Im constantly coming in and out of here almost everyday, and its always the same friendly getting. Highly recommended any time you need a part for your car, even if you dont know what the part is called.

Dr
Review №45

Very helpful and nice associates.

Br
Review №46

The staff was very helpful and efficent. I went in to have them diagnose a check in engine light with there code machine. Not only was the task easy and quick, i was able to receive a print out of what was possibly wrong and have price checks on the parts that were thought to be needed and cpuld help solve the issue. Its great to go somewhere that is helpful in solutions, but better when they are frank. Makes getting a opinion not strictly business but to be helpful in solving the issue at hand. Which is why i have this store a five star rating for my visit. Sometimes you want to hear a possible solution, not a promotion.

Sa
Review №47

Great variety of products, knowledgeable staff, and great customer care.

Ma
Review №48

Wynne is a great guy. He keeps the place running and is very knowledgeable and interested. Makes shopping a pleasure.

Ma
Review №49

I enjoy AutoZone. They have good prices on their items

Mi
Review №50

Service here is good most every time I visit.

Fr
Review №51

Typical parts store. If you need basic info and parts give them a shot. Military discount is accepted so thats a plus for me.

Fl
Review №52

Always a great place to grab the parts I need. If you are in there with any type of frequency, I would suggest joining their FREE Rewards Program.

Le
Review №53

It is a very convenient location

Te
Review №54

My place to go for all my auto needs and very affordable 😀

Ma
Review №55

The best!

Vi
Review №56

Great place to shop for your car plus the people there is helpful

An
Review №57

Good store. Google maps should not be stalking me around though. Creepy.

Ma
Review №58

On spot help fast friendly staff today#!

IN
Review №59

Pretty good. Employees helpful

Da
Review №60

Found what I needed easily but waited in line for 15 minutes! They only had one register open with 4 people working!

Ki
Review №61

OMG loved our sells guy. Lol he had me laughing so hard and was so helpful. I wish I remembered his name

Do
Review №62

Ok good prices friendly people helpful staff good selection good in stock selection of parts

Ka
Review №63

The young lady working yesterday was extremely helpful and noledgeable .

Al
Review №64

Great staff always friendly and informative. Patient with customers even when they are busy

Es
Review №65

Bad service bad attitude really bad person mean unrespectfulNot GOD

Va
Review №66

Friendly and helpful staff . they made sure I was getting the correct parts

La
Review №67

Good parts and service

Ai
Review №68

Had the parts I needed, the one guy that was there was helpfully but the store is definately understaffed by 1 or 2 guys. Line was really long because of it.

To
Review №69

Its autozone

Do
Review №70

Great service.

ly
Review №71

Need wiper blades young man easily put them on .

Pa
Review №72

Always helpful, always good service, quality parts, and helpful suggestions.

He
Review №73

Very helpful and knowledgeable.

Je
Review №74

They treat me like family.

An
Review №75

Great place and great people.

As
Review №76

These guys are the best... They see i was a bit clueless and helped me beyond what they had too ... Thanks guys

Va
Review №77

Parking lot is dirty with many potholes. Store staff friendly and helpful.

PA
Review №78

I went there as my battery failed on 10 5 2019 and they are in my area.I received excellent service and I will use them again!

St
Review №79

Horrible customer service. Forced to cancel order rather listen to any alternative. Never shopping with again. Advanced Auto from now on.

Ca
Review №80

Byron is my go to man for all auto related questions. Very helpful, personable, knowledgeable.

Re
Review №81

ATSA2swwwswwwwwerqeeasssssre2Weeeweek Ewing wewwW

Ge
Review №82

Friendly service, counter help was very helpful.

Au
Review №83

Man inside said he didnt want to go look for the part I needed......really?

r
Review №84

Always almost have all my automotive needs

SC
Review №85

Always very helpful, knowledgeable and friendly

Da
Review №86

The workers are not knowledgeable and have bad attitudes.

Mi
Review №87

Convenient for me like the folks who work there

St
Review №88

Dwindling selection makes me shop at Rock Auto more and more

Al
Review №89

Great place to visit for knowledge about your vehicle

Da
Review №90

They usually have what I need and are very friendly; but if you are looking for tools the store on Mercury past Harbor Freight is much larger.

Ni
Review №91

I got great service here.

Jo
Review №92

Well organized store with helpful staff!

Ir
Review №93

Nice workers always ready to help.

Ro
Review №94

The manger and staff was not helpful at all. I asked the manger to help with a fuse in my 2011 KIA optima. He said maybe I need to change the light bulb. He had no idea what kind of vehicle Im driving. This was very poor customer service.

Be
Review №95

Very helpful customer service and knowledgeable

Pa
Review №96

Great customer service

G
Review №97

Friendly, knowledgeable, good customer service.

Jo
Review №98

One of the best Auto Parts to go to

Ch
Review №99

Its really helpful.

Jo
Review №100

Great customer service

Information
12 Photos
100 Comments
4.3 Rating
  • Address:4908 W Mercury Blvd Ste C, Hampton, VA 23666, United States
  • Site:https://autozone.com/locations/va/hampton/4908-w-mercury-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A943&y_source=1_MjQ3MDQ4Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 757-827-8993
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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