Definitely a white knuckle home.Two winter tires were definitely a bad idea guys.Luckily i had my husband to Karen spaz out on the way home or I would totally be writing a angry angry broke Karen review for days.Other then that these guys have been great, not any ones fault I couldn’t get 4 new tires and the second best idea was two winter tires on the front also a bad idea.

They say they allow walk-ins but they really dont. I arrived around 8:30 and was told that if I didnt have an appointment it would be 1-1.5 hours. I said that was fine. At 9:20 I got a text from them saying it was almost my turn. I checked their line placement it said I was 4th. There are 5 bays so I figured it would be pretty quick. At 10:30 I checked again and was still 4th. After 2.5 hours I finally asked and they said there were still 3 people ahead of me. I stated that it hadnt changed in 1.5 hours and I was told it was only going to take 1.5 hours. To which they responded, sorry thats just how it goes when you dont have an appointment. I just asked for my keys back. Wasted 2.5 hours of my day and have nothing to show for it.

The staff at this location went above and beyond for me today! Had a flat tire while traveling through and didnt get there until 10 minutes after closing, I wouldnt have been able to wait until the morning. Not only did they install a new tire quickly, they were all incredibly friendly, even though they had every reason to be grumpy since I kept them from going home on time. Thank you so much for saving my vacation!!

I was clear out in Montrose with a damaged tire and I absolutely HAD to get home to Colorado Springs that evening. I actually called this store by mistake (I was advised to go to Grand Junction, which was closer to me than Glenwood Springs). But of course I didnt realize that right away.I spoke with Sam (the store manager) and he could not have been more helpful, professional, and kind! There was a whole big cluster about my existing tires and the warranty I had through another tire shop that didnt have locations out this way, but he found a solution for me and said he would make sure he got the tires on my SUV so I could get on the road later that day.I realized my mistake when I went to map the directions to the store, and called him right back and explained my mistake. So then he went above and beyond and called the Grand Junction store for me. He explained everything to Porter (a store manager there) so they would be ready for me as soon as I got there since it was getting close to when the store would be closing for the day.Unless I have another situation and happen to be in or near Grand Junction at the time, I wont have the occasion to use Sams store. But Ill tell you what - I would if I could! His assistance and helpfulness have made me a Discount Tire customer for life! And thats saying a lot, since my neighbor and a good friend of my deceased husband here in Colorado Springs is the manager of the tire shop I have been going to for 5 years, ever since I moved here.Thanks again, Sam!!!

We were traveling across the country and noticed our tire pressure sensor light was on after leaving the hotel. We stopped at DT just as they we opening. They quickly found and repaired the problem (two screws in the rear tire). Quick and clean facilities and staff. There wasn’t a charge for the repairs! We are very happy!

I would like to personally thank Jorge that helped me in the front counter. Not only did I get greeted with a “good morning” and a smile but the entire time he kept a positive attitude (even if it’s at 8:30am). For anyone that hasn’t yet GO TO DISCOUNT TIRE AND ASK FOR JORGE!! Great guy!

Called this morning and made a 1pm appt. Arrived & they waited on me right away. Jorge was very kind and full of good information. Was out the door in 40 minutes. Safe for winter to arrive now.

So I made an appointment online, drove 50 miles to have my brand new truck tires I bought online mounted and balanced on the factory 17”rims and was told by their sales rep that it would cost me $240 to mount and balance them and dispose of old tires since I didn’t buy them through Discount Tires. I told them every other shop is $120 and that includes the disposal fee. They handed me my keys and told me to go somewhere else then. Quite possibly the worst tire shop service I’ve dealt with in years. DT has now lost a customer for life and their competitor down the street BIG O got my business as well as ALL future business as they only charged me $110 for the SAME SERVICES I ASKED DT to perform!

This team did a great job. Friendly and professional. I had bought tires on Facebook and was driving through to Denver. They had me in and out in 90 minutes for less than a hundred bucks.

Fast friendly service on a Saturday. Justin came right out to meet me and he was very polite.I asked him a few questions which he was helpful with and I felt he was being very honest with his inspection of my current tires. If there was something he couldnt answer he just told me that and said he would ask his manager and he did. I could have waited another 2000 miles or so but with the big winter storm coming I wanted full treads. They had the tires I requested in stock and did not try to pressure me into another choice or pressure me for the package tire warranty deal etc. Helpful, informative, fast and friendly. Pleased with my purchase.

Everyone I have dealt with at this Discount Tire has been very nice and helpful. They get me in and out of there quickly. I had a slow leak in a tire I didnt buy from them. They fixed it for free! Because of my great experience with them I purchased my new tires from this Discount Tire and just had them rotated for free. Excellent service!

Changed our blown RV tire in awesome time.

I came in at 4 on a Saturday, they close at 5. I needed a new wheel in a pinch, I bought 4 new wheels with new TPMS for wifes Suburban. Jorge helped me and the team got it done by 430! Unbelievable! The work was done perfectly, balance is right on, no shakes. Super awesome experience and a great store for this large chain.

This place is terrible. Making an appointment is a waste of time as you still just sit there, even first thing when they open. Trying to get tires rotated after the sale has been an exercise in futility. I’ll never shop at discount again.

My husband and I were traveling from Denver to Rifle and caught a nail along our travels and ended up with a flat. We stopped in Glenwood Springs and called this discount to see if they could help us out. They got us in immediately and within 30 minutes back on the road. Thank you so much for helping us out!

Great place, great prices, great staff, great service. The must!!!

At 5:30 on Saturday we noticed out tire pressure was really low. We stopped at a gas station to air it up and noticed there was a razor sticking out. We drove to discount tire and they were so good to us by getting us in before they closed at 6. I can’t express our gratitude enough. The tire was repaired and the employees were so friendly. Such a great experience!

Absolutely the worst customer service I’ve ever had. I pulled in 15 minutes before closing with a flat tire. A girl came out and asked if if I’d like to buy a new tire. I said no I have new tires at home I’m putting on tomorrow. I just need a patch on existing tire or put on spare. We’re standing 10ft away from vehicle and she states it’s company policy not to put on tires over 10 years old. Not only did she not look at tire nor did she ask how old it was. So I said fine, can I borrow a Jack since mine is a pain to use. No is the answer. So I start changing my tire in the parking lot of a tire shop while there open with no customers because it’s either close to closing or just don’t care. Of course the spare tire won’t come down from the hanger it’s on. I ask if someone could just give me a hand and they look at me like I’m an alien until I offer cash to help out. Get tire down and fight with my Jack as all employees close up and leave. They have to walk right beside me to there cars. In every business I’ve worked in we would always help out a person in need no matter what. Here it’s total disregard for people unless your buying tires. Luckily a manager I believe, pulled in an hour after closing and asked if I was changing my own tire. Told him the story, he rolled in and grabbed a Jack and we had tire changed in 10 minutes. 1.5-2hrs waisted because they refused to help while open. They lost my business and every person I know and talk to for life.

Took van in for a flat and had to wait basically ALL day for them to get to it, and then the patch did not hold, had them order a replacement tire. Meanwhile got it patched at a place closer to me and that actually held better than the patch they did. Told replacement tire would take 3-5 days and when it was 9 days later we called only to find out they got the WRONG tire in and we had to wait even longer to get the correct tire. Finally get tire in and got appt to replace the tire and rotate/balance confirmed with female rep yet when we get there they only replaced tire and we had to INSIST they do what we were told would be done. Go to a Denver store this one has gone downhill and we have been coming there for 15yrs.

Needed a tire fixed asap and they were fast and professional. Got me right in and back on the road. They attacked my truck like a pit crew. They were awesome

Hugely disappointing at this location. I bought some new tires on my truck and they ended up being one size too large. On full turn they rubbed. A safety issue! After trying to fix the issue myself I called and Mike told me that I could bring it in and they would measure the tires and prorate the wear and then I could trade them in for a smaller size and pay for the new install. I found that reasonable enough so FOUR days later I came in and they then tell me that I’m ONE DAY too late from being able to trade them in. They then offer me an insulting amount to trade the tires in (that still look brand new) and say that they are “used” tires now even though one day ago I could’ve just traded them like I was initially told I could do four days ago. Then he starts trying to sell me new wheels so the tires won’t rub. So bottom line, they don’t care about customer service here. Only money. I’ve used other locations before and have spent a ton of money with this company and usually it’s been great. Never at this location will I give another dollar. Very disappointing. I will go with Alpine Tire next time.

Great customer service. great work. and free balances...:) cant beet it

Place has been great! Always busy, yet always professional. Thanks team!

I have been going to discount for a few years. I never leave there satisfied. This year I got my snow tires put on before the rush and one tire has been leaking ever since. They also put the tires on wrong, they mixed match the tires and put one good tire on front and on older tire on front. They couldn’t get me in unless I waited for hours. I am now at Big O in Glenwood, they got me right in and the good news is that the old crew that were awesome like Daniel, Hugo and more are back at Big O. I can officially say I will never go to discount tire again, thank Big O.

If you want it done right, DO NOT GO TO DISCOUNT TIRE. Recently we had two bad experiences with Discount Tire. First, my husband took his Jeep in the have the tires rotated. They balanced them (even though he said no balance) and rotated them. Prior to their balancing the Jeep rode perfect. After balancing it rode terrible. They also forgot to give the wheel lock back. The next day he had to drive 25 miles to get them rebalanced. Second, I took my Kia in to get new tires. Over the next day I realized the car shook. I made an appointment to have the tires rebalanced and took it in. Two hours later I left. Why make an appointment if it takes you two hours to balance tires? Never again. We are done with Discount Tire.

Stopped in for a tire rotation, they were very polite and fast... thanks guys!!

Paul and the crew at Discount Tire were so helpful the other day when I went to get my tires switched. I was a bone head and forgot my lugnuts, and instead of having to reschedule, they made it happen for me. This store has always been great, and they went above and beyond this time. Thanks!

I recently had an excellent experience at Discount Tire in Glenwood Springs! Tanner was amazing. First, they price matched Costco tires that were ON SALE. They got me right in the same day we called. Their service was incredibly fast! As I watch the technicians, from afar, I witnessed them literally running back-and-forth to get the job done as quickly as possible. I was amazed as you don’t see that hustle in the workplace very often today. After they were done, I noticed right away, when I got up to highway speed, my balance was off. I went right back to their store. Even though it was six minutes past closing time, they got me back in and re-balanced my tires. Austin was incredible! He worked as fast as he could to remove all tires and check the balance. They were done within 20 minutes and everything was perfect. I could not more highly recommend these folks. They are incredibly friendly, fast and efficient, and their prices are outstanding. Thank you for a really great experience Discount Tire in Glenwood Springs!

My husband and I were traveling from Austin Texas to Leadville Colorado when we got a flat tire which also punctured our rim. Our rim type was sold out in all of Colorado and New Mexico and we thought we were going to have to drive home on a spare. Fortunately we were directed to the fine people at Discount Tire Glenwood Springs who took the time to help us out. They fixed us up quickly and we made it safely back to Austin just as planned. Thank you Sam and everyone who helped us out, we cannot thank you enough!!!!

Staff was professional and friendly in all aspects of my service. Guys on the tire switch side were efficient and fast. My tires were balanced perfectly at highway speed.

Great customer service and quick service.

Outstanding customer service every time, every location nationwide!!! Most recently, Matt at the Discount Tire in Glenwood Springs, CO not only answered all of my questions about driving in the snow in the Colorado mountains with our all-season tires, but he also gave me alternative routes to avoid closed mountain passes to our destination if there is a snow event when we visit. Really, he went above and beyond the call of duty, AND did it cheerfully and knowledgeably. Thank you, Matt!!!I cannot adequately express my enthusiasm for Discount Tire and the way they totally take care of us and our tires. The quality and value of our tires and quality customer service that comes with them is unmatched!!! No matter whether we need a tire repair, tire rotation, tire balancing or any precision excellence with our terrific tires, Discount Tire takes care of us for free. What a fabulous company. Five stars are not enough!

Very friendly and helpful...took care of my emergency needs faster then made since... Big thumbs up

Always professional and quick! These guys do a great job every time!

While passing through town we ran over a nail and needed a patch. Discount Tire said they could fix it in hour. After waiting 2 hours they said it would be another hour. We went to Big O down the street and they fixed it in 10 minutes at no charge.

Great customer service, fast, cheap

Have been taking my vehicles to Discount in Ft Collins for 20 years and always received good service. While traveling to Glenwood Springs I got a flat and the Discount folks here treated me like gold, fixed my tire, and would not charge me. Ill see you for another 20 years!

I have to give huge kudos to a genuinely conscientious stand up guy. He was polite, respectful and kept his word. He is Sr. Asst. manager: Sam Ferguson at Discount Tire in Glenwood Springs. I had winter tires installed there in September. The installation crew damaged my black painted rims. I informed Sam of the damage; and he was totally on board with accepting full responsibility for his crews damage (rare in this age of total denial). He followed up regularly with me via phone as he: 1) found BRAND NEW OEM identical rims in Denver, 2) Had those new rims powder coated matte black (more expensive than painting a rim, 3) Had those rims shipped to his store, and 4) had his crew lovingly install the new rims and winter tires from the old damaged rims. All of this took about 2 weeks, but Sam was on it the whole way. As I told him: he turned a negative situation into a positive one by going above and beyond! I have new powder coated black matte rims and I am very happy!!!

We suffered a tire blow-out while traveling West-Bound through Glenwood Canyon. We had to drive six miles on a run-flat tire, and pulled into the Discount Tire 10 minutes before closing. They knew exactly what we needed, told us to get a hotel for the night, called us first thing in the morning when the new tire arrived, and had a team ready for us when we pulled in to replace the ruined tire so we could get back on the road heading home to Utah. They were amazing, and professional, courteous, helpful, and we would definitely recommend them.

Bought a set of tires there so free rotation. Call the night before to make an appointment “we work by appointment only now during COVID-19”. Ok that’s why I’m calling. Also I need the front left TPMS valve replaced because it stops working after I drive thecar for approximately 20 minutes. “Ok, we have those in stock and I’ll make a note to replace it”.Next day, show up as scheduled. No appointment necessary, whatever. Explain to someone new about how the valve stops transmitting after 20 minutes and I want it replaced, oh by the way I told Erin all this last night when I made the appointment. “Ok we’ll check it out and call you”. Never call. After one hour I show back up. The car’s sitting in the finished section of the lot. Who knows long it’s been there. “Yeah we checked the monitors and they were all working”. I know THAT! The front left quits after it warms up. So you didn’t replace it. Nope.So listening to the customer and following a policy for appointments is not a required skill when you work at Discount Tire?

Very disappointed with this location. Went in for a tire patch was told they could service my truck in half an hour. 2 hours later they have pulled in 6 different cars causing me to miss my flight in denver. Never coming here again.

Fast and friendly.

They sold me bigger tires than I needed and now I cant drive my car untill I get the tires I actually asked for.

I was just traveling through and they stayed beyond closing time to help me out! Thanks so much, gentlemen!

Helped us get back on the road quickly after a blowout on our camper. Thanks team!

I have been using Discount for all our tire needs for 2 1/2 years. They have always been responsive and it is great that I have been dealing with the same people all that time.

Good dudes at this store. Knowledgeable, helpful, and thorough.

Cross threaded stud on my 2002 Durango with 67,000 miles. Sent me out the door and not a word about it. Of course I always inspect work that is done. Caught it before I left the parking lot.

Patched my tire up on a cross-state trip in no time and got me going quick.

We had run over a nail on our roadtrip to Colorado, and needed to have our tire replaced before returning home. Im a Discount Tire customer in Tulsa, and was hopeful they would work with me even though Im out of state. Jeff went above and beyond to assist us and used my warranty to find a equivocal replacement tire. 30 minutes later and we were back on the road. Thanks for everything guys, your store is amazing!!

Got a decent set of tires without breaking the bank. Would go back.

Customer service plus! Thank you!

They treated me very well and it was super fast.

They are super busy, especially with last minute people racing against time before winter.I have been going to Discount tire since I was 18with my first car and despite the upsale tactics from time to time so far so good.

Was a good experience and prices are great, guy was super cool cant remember his name. Nice and professional usually where I go to get new shoes for my car:)

A few years ago my husband and I went in and they wouldn’t put tires on my car because they had uneven wear. They did urge me to buy new tires.I went to another local shop and they said the tires were fine but were too busy to install. Another local mechanic said the tires were fine and installed them, the tires worked great.I started buying my tires online and going to my local mechanic. This year, in a rush to get two winter tires mounted I went to (Discount) because they are first come first serve. They wouldn’t install the two tires because I didn’t buy them there. They offered to sell me new tires.This attitude of these big box tire stores is crazy. All they care about is the dollar and selling overpriced tires.

Great pricing and trustworthy workers! Never had an issue purchasing, with instalation or missing items. You can trust the service and work done here. No run around. Just honest service and knowledgeable staff

Horrible!! Went in for a replacement tire because I had a broken belt. They made a quote for one mounted and balanced at $113. When I arrived, they refused to put the tire on the vehicle and wanted me to buy 2 new tires. Then they would put them on. Also said they dont sell used, but suddenly tried to sell me 2 used tires that werent the right size. They wasted my whole day!! And still no new tire. I am from out of state and they claimed they would only install certain tires due to safety, but now they didnt fix a safety concern and Ill be going back to South Dakota without a spare. They are all about the money and dont truly care about driver safety. They just needed to put a new tire on a rim. Not even installed on the vehicle!! Ill never go back and Ill tell my friends to stay away! Wasted an entire day of my vacation. Dont go here!!

Didnt even go completely flat, before Discount Tire had it fixed. Thanks Jeff and the crew.

Great experience. We had a flat tire on the way to Glenwood 2 days ago and did not want to drive back the next day without a spare. They got the tire we needed the next day on time and were incredibly fast on service. Nice and polite as well.

The people that represent Discount Tire in Glenwood are all top notch. I have never experienced such friendly and knowledgeable service as I have there.

GREAT service! Ive known I needed new tires for a little while but hadnt really looked at how badly I needed them until a few days ago. With a pending road trip coming up, I realized getting new tires was at the VERY top of my priority list. The guys at Discount worked with me to get the tires ordered quickly and mounted ASAP so I can hit the road. Ive never had a bad experience with them and this just further drives home how awesome they are! Wont shop anywhere else for tires!

Discount tire is always good. Fixed my slow leak for free. Like the way they do business.

Came here to have a valve stem replaced. The bead ripped while they were taking it off and they replaced the tire at no cost to us. The guys were very honest and took care of something that may not have been entirely their fault. Great customer service. Would recommend to anyone.

Need new tires or having tire issues?.Come see tanner he will make it right. Very good customer service from him and his crew.

This place cracked me out in less than an hour with no reservation and ask for tires changed.

Neo and Sam need a raise they killing it 👍 Awesome customer service!

Best experience I’ve ever had! The guys here were so nice and helpful and got me in same day to get a new set of tires (popped one on a rock)! Then later that day I managed to hit a pothole and pop one of my brand new tires!! (I have horrible luck apparently) I showed up 5 minutes after they were supposed to close and they still helped me out and got me on my way! So happy I went here!!

Just had my new John Deer lawn mower tires mounted which cost $130!! I have done alot of business with this store and ended up paying MORE to get the tires mounted than I paid for the tires themselves. Big O charges $12 a tire to mount, so do the math, I did and they wont get another chance to RIP me off. I like Discount Tires so I will be returning to Grand Junction and they will get all my business.

Amazing and quick service. So willing to change and fix a tire I hadn’t even purchased from them at no cost!Will be returning when I need to purchase new tires.👍👌

Very knowledgeable and helpful staff. Free air pressure check.

I purchased my snow tires from them last winter and recently came back to replace my regular all season tires. Great customer service and quick turnaround time. Very satisfied and will continue to use Discount Tire in Glenwood.

They did an excellent job...... fixing my popped tire! First time to Discount Tire, they made a great first impression!

Service performed promptly, courteous staff.

My wife and I had a flat while traveling to Denver and needed to have a new tire put on. We stopped at the discount tire in Glenwood and had a wonderful experience. We had our two Labrador retrievers with us and forgot their leashes at home. The employees at this store even took good care of our dogs! Would recommend.

We drive up and check in with an employee, and parked and waited for like 10 minutes, however other customers drove up and parked after me and got service right away, don’t think that was very nice and fair. Two employees went right away to their car while we were still in our car waiting.

I don’t usually make a note to write reviews, but this is the second time I have felt compelled to do so for discount tire in Glenwood. The first time, they were fast and friendly, no complaints. Then today I went in with a torn side wall. They were quite busy and quoted me 2 hours to repair under warranty. I left the tire and went to run errands. No more than 20 minutes later I get a text saying they’re done. I go pick up my tire and as I’m loading it in to go find a parking lot to swap the spare, one of the employees has me pull over to the end of the garage and he puts it on quickly. Stand up act on a busy day. Thanks again. I’ll be back for sure.

Great value, friendly and efficient service.

They are awesome people, very polite and very helpful.

We stopped by here when I got a surprise flat tire on a road trip, and the service was absolutely outstanding. I have absolutely never been treated so well at any kind of car repair shop before. Michael in particular was extremely helpful. I wish I lived nearby so I could come here every time I needed tires. Would give more stars if I could!!

Update 5/1/2021: Staff was fantastic yet again.Unbeatable service and pricing. It does not make sense to go anywhere else. Tanner was very helpful, as well as the entire staff.

Poor customer service. Not from the area but everyone here was extremely rude. Waited over 2 hours to fix 1 tire. Jorge the worker there snatched the keys out of my hand very abruptly and physical. rest of the staff was really disrespectful and rude.

Super friendly and true professionals. I showed up 40min before they closed on a snowy day and they still had me in and out with 4 new tires in 30 minutes. Gangsta!!

I worked for discount tire from 98-02. So my opinion may be biased but i have to show some love and loyalty. That said the guy that helped me was very nice and i was in and out in about 30 min. Nice and friendly staff

Replaced tire for pretty cheap but tried to swindle my old tire if I hadn’t have asked for it back.

I was coming from a considerable distance so I made an appointment well in advance to make sure the tires I wanted would be there. On a very busy day for them they were still ready for me and I was in and out in a half hour. Staff was friendly and efficient with everyone I saw.

TOP NOTCH CUSTOMER SERVICE from the employees of this store. Planned a weekend in Glenwood Springs and had a blow out on the way up there. Limped up on a doughnut spare. Called numerous tires stores on our way only to be told they were either to busy to help or didnt have the tires to fit my Mini Cooper. Found out a Discount Tire just opened in Glenwood. Called the store at 5:57 on a Friday when they closed at 6:00. Wasnt hopeful at all as we were just pulling into Glenwood. Josh told us to come on over. He met us at our car as we pulled in and was able to find a tire that would work for my car with the help from the assistant manager Paul. We then realized that not only was the one tire bad we really needed all new tires. So, they were able to give us a great deal on 4 new tires and we were out the door in 30 minutes The men in the shop were all working together to get us on our way. The whole team is EXCEPTIONAL and we will make weekend trips up there with our other cars to get tires from them. Worth the trip and why not spend a weekend in Glenwood!!!

So, we were on a road trip and were staying in town. We needed 4 new tires to adequately handle some of the gravel roads we would encounter in Utah and they were a bit overworn.The gentleman who helped my husband was very helpful. He even called up the credit company to find his account number so we could get the financing they offer. Husband didnt think hed need to tote that along. We really appreciated that level of customer service. The tire replacement was done fast too so it didnt take too much time from our trip. Thanks guys! We had peace of mind after that.

Wouldnt go anywhere else! Tanner, Paul everybody is great to work with!

Very helpful and transparent with the charges. Our sales associate compared features of similar tires and let us decide what was best for our needs. No high pressure sales. Quick service and brought my car to me when done.

Jeff and Tanner were great! Thank you guys for getting my BMW back on the road so quickly, and with great new tires! I highly recommend this location, and discount tire in general.

AMAZING SERVICE. Paul helps me every time I go in, and remembers me specifically and my specific problems after not coming in for months. Always fast, friendly service. They have the best rates Ive been able to find, and I no longer look do to the personal touch they put in to make sure you get what you need and get out in a timely manner.

We stopped in here yesterday as we drove home from Crested Butte>Boulder (scenic route) and my TPMS light indicator was on. Paul and staff were AMAZING. So helpful and nice, even though we arrived on a saturday about 20min before closing time. They resolved my issue, at no charge, and were super friendly to us as well as our dog Moose!! :) Highly recommend them.

My preferred tire vendor. Good service and good prices. The one limit is they are a bit of a victim of their own success - waits can be quite long, particularly on Saturday.

They are very knowledgeable and so kind. This is my new go to for tires.

Over two hours to mount and balance four tires!!! Had a 1:30 appointment. 3:30 now and still waiting. They had empty bays when I first arrived. Appointments mean nothing! Then the salesman told me how I was saving so much money while adding two hundred to my bill.

Ive been a fan of Discount Tire for the longest time. Bought tires for at least 15 vehicles. I was excited when they finally opened a store in Glenwood Springs. There were issues with a tire repair taking too long to happen. I was happy I had the warranties as the tire had to be replaced. While I had to drive on the spare for almost a week, as soon as the replacement showed up, I was called and DT quickly did the replacement.

Went there to get the tires I had bought from the Grand Junction store checked and balanced because of a vibration. When I asked the Tech if they were out of balance he told me I dont know. After leaving I stopped at a gas station and gave my wheels a quick look over, only to notice multiple chips in the paint on my wheels! I paid good money at a reputable auto body shop to have them painted. I left an email and voicemail with the facility manager with no responses.

Great service

I have always had wonderful service at this store. Until yesterday 7/17/17. I had my tires rotated and was told 30 to 45 minutes, I was fine with that. When I came back to the to get my vehicle I seen it parked in the far end of the parking lot, it was a Monday and this store was not busy. So I asked the lady that attended with me when I came in to get them rotated (forgot to get her name) why my car was parked so far away. She told me that they park them out there so the people in the apartment complex up the street wouldnt park there.That is what employee vehicles are for and tow service. I will be taking my business else where when I need a new set of tires. Customer service goes a long way apparently not now with this store, I will be going to the Grand Junction store until I need new tires.