Rob Garcia at Berthod Motors GMC was awesome! I’ll admit my must have list was a tad ridiculous but I knew what I wanted and Rob was able to find me exactly what I was looking for. He made the whole experience so easy. Usually purchasing a new vehicle can be extremely stressful, but Rob made it a great experience. I drove hours just to buy a truck from him and I would totally do it again. I 100% recommend letting him hook you up with your next vehicle.

Kelly from Berthod made my car buying experience easy and fun! He found the perfect vehicle that fit into my budget as well as my needs. I highly recommend checking out Berthod for anyone looking to get into a new or used vehicle. Their customer service is absolutely fantastic!

We are beyond happy with our new GMC Terrain from Berthod Motors in Glenwood Springs, CO! Our salesman, Adam Storey, was so knowledgeable, helpful, personable and not pushy during our sale. We highly recommend his professional approach to making a buyer feel comfortable and informed when such a big decision is to be made. The dealership was welcoming, clean and friendly as well. We highly recommend Berthod Motors and Adam for a very pleasant car purchase experience in the Roaring Fork Valley!!

Just bought a 2018 Chevy volt from Adam and his team at Berthod motors. I had done a lot of shopping on the internet and found a really good deal on the volt in Glenwood. I live in grand junction co, so Adam and I were able to get all of the negotiations done before I drove up. The actual purchase was very pleasant and Adam was very kind and helpful. We share a love of the mountains of western Colorado so were able to enjoy some pleasant outdoor-themed conversation. I would highly recommend Adam and his team at berthod motors !!

Ask for Hugo Mendoza if you are looking for a car. He provided excellent customer service and got me the vehicle I was looking for. He goes above and beyond to make your purchase as smooth as possible. Highly recommended!! Thanks for all of your help!

This dealership is hands down amazing. I knew the type of car I wanted and they had my dream car! They were all so helpful with every step of the way. I cant express how amazing this car dealership is. They make what can be a stressful buying process stress free. I highly recommend this dealership for anyone looking to buy a new or used car 100%. You will not regret it. Thank you again

Denney was great in getting me the right vehicle for my $$$ and Jay in finance worked everything out real nice. Great experience overall.

Adam Storey is the best! No pressure, very knowledgeable, personable, and helpful. He made sure I knew how everything worked and even set up some features for me to demonstrate how they worked. A great experience! Highly recommend Adam!

Really enjoyed our experience shopping with Josh VanSeters at Berthod! We live in Montrose, a good 2.5 hr drive from the dealership, and we have a new born. So when I called up with questions about a used vehicle and to make sure it was worth our while to make the trip, Josh was very helpful and informative to answer all my questions. Then when we came to test drive, he had it all ready for us to go as soon as we got there, even had calming music playing for the baby! We really enjoyed our experience shopping here and love our new ride! Thank you Josh and the crew!

We drove out from Boulder to get a car from these guys because it was the most reasonably-priced option. They are sending a small part that was missing off the bumper right to our house. The car market is crazy right now and I really appreciate that they didnt price gouge us on a used car and that they are more concerned with the longevity of their business.

This was the easiest and most stress free experience that I have ever had buying a vehicle. The sales and finance staff were personable, easy going, knowledgable and worked hard to get me the deal I wanted. Adam was very responsive and helpful.

Berthod Motors did a great job finding the exact 2021 GMC AT4 that I was looking for! My salesmen Hugo Mendoza went above and beyond to be certain I got just what I needed.Thanks everyone for the help!

Great service friendly people 2nd time Ive bought a vehicle there i wouldnt buy anywhere else in the valley (pricing) thank you so much Kelly I love my truck 😃PS ask for Kelly

Best experience ever buying a car Kelly and his team were amazing!!

Not only did you fix the problem, you went above and beyond to take care of a recall on my vehicle. Much appreciated since we are over an hour away!

Cant say enough good things about the team at Berthod Motors. Adam was great to work with. He kept me in the loop an every detail and even went above and beyond by delivering my new truck to my house dew to extenuating circumstances. Definitely would buy from them again.

Unbelievable, unbeatable, the absolute highest level of genuine customer service I’ve ever seen, while getting all the details of my trade-in taken care of extremely efficiently, with visible camaraderie between all team members!I felt like I was a VIP at every step of the process and couldn’t be happier with my new ride!! No way would I ever go anywhere else for any vehicle need!I will be a life long customer of the best dealership this valley could ever imagine!!*Kelly, I can’t thank you enough!!* ⭐️⭐️⭐️⭐️⭐️Your kind and professional yet personal customer service is of the highest caliber possible!Josh and Jay, thanks for your wicked skillz with the number game!Thank you all for giving me a sweet new ride to drive off into the sunset of a better life! 🙏🏼😎🌅

Loved working with the sales team they made the purchasing process easy. Would recommend

The big boss, Don and the repair manager, Celeste are really good peeps. My experience here was better because of them. Love my new RAM truck!

HUGO IS SO SO SO AMAZING. THANK YOU HUGO FOR GOING ABOVE AND BEYOND.ALWAYS ASK FOR HUGO WHEN GOING HERE.HE IS THE DEFINITION OF TRUE CUSTOMER SERVICE.THANK YOU HUGO FOR A GREAT EXPERIENCE!!!!!

I had the best car shopping experience here. They worked with my budget, credit, and timing. I had no car and a baby at home and they brought the car to my home 40 minutes away to test drive and then back to purchase two days later. I am extremely grateful! Highly recommend.

Service Advisor Candice Fritz Teter is the best they come. She has always been professional, courteous, and communicates extremely well.

I was very with impressed with Adam Storey at Berthod Motors as we test drove several trucks. He took the time to get to know our vehicle needs. Adam demonstrated excellent background vehicle knowledge as he explained the vehicle features and operation of each control before we started the drive. This is something I wish all salespeople did. His professionalism and lack of pressure really put us at ease.

The Service Dept was great to work with. They have serviced my Buick since I purchased from them.

Great prices and the best service we’ve ever received from any dealership! Thank you Kelly for doing what you do so well.

My man Kelly was awesome and a good team player for having patients! Thank You!

I purchased a car here with Adam Storey and had a great experience. He let me know about a vehicle immediately when it arrived on the lot, before it had been uploaded to the website. I was there the next morning to test drive and his knowledge of the vehicle and professionalism in the sales process were exceptional. I would highly recommend Adam and the team at Berthod.

Rave! Rave! Rave! Hugo Mendoza was tremendous. He is hard working and absolutely delightful to work with. Told him my situation and he made magic happen. He not only did all the leg work in the shopping experience but he gave me a ride to my softball game from his personal vehicle. I’ve purchased 6 cars before in my life and out of all 6 Hugo was the best salesmen I’ve worked with. Can’t wait to due business with him again!! Because of Hugo Mendoza I’ll be returning to Bethod Motors GMC. I highly recommend this dealership because of my experience with Hugo Mendoza. Great Job sir! See you in the near future!

Kelly Denney was exceptional. A pleasure to do business with.

Incredible experience! Adam was great at helping me find the car I wanted! Friendly staff and great pricing!

Kelly, Josh, and Jay were a great team. They worked together and made this experience purchasing a new car, one of the best times I have ever had going through a new car purchase. I was in the middle of a move to a new home and already feeling a bit stressed. They created a very caring and stress free transaction.

Adam and Josh in GMC sales are amazing! Made the process if getting a great truck super easy!

We called two times and left a message but never got a call back. So we drove to the dealership and talked to someone in the service department about a pump for our Jeep Wrangler. He quoted us an outrageous cost for the part and labor. He gave us the quote on a piece of paper handwritten. He told us it would be 3 weeks until they could work on it. We left feeling he really didnt want our business. We will not be going back so he got his wish!!!

Berthod Motors has the BEST service department on the planet!! For GREAT sevice this is the place to go, with the friendliest people!!! No need to go anywhere else !!!😊

Great staff. Great communication. I told them what I wanted, Adam made it happen! I’m the happy new owner of a 2019 Ram Warlock 1500.

Kelly, Your time and effort was unmatched by any other dealer I spoke with.I was extremely impressed by your dedication to the very end with my vehicle purchase. Even taking the time to help me set up some of the features to my personal liking.

Great service and it was so quick and easy Kelly had me in and out in like 20 min! Definitely recommend this place if looking for a new vehicle!

They are wonderful people. They treat you with respect and dignity I love my new car.

Thank you Kelly and Berthod Motors for taking care of my family and I. We weren’t planning on buying a new car for at least 6 more months or so. They worked with us to get the price I was looking for. We’re very pleased with the service that we received! Thank you!

I had a great experience with Kelly Denney. I came in to drive a car that turned out not to be the one, but he found exactly what I was looking for. Highly recommend working with Kelly.

Let me clarify the diagnostics fee is four times what it should be again.,Way too expensive, that’s it.

Adam was absolutely wonderful! He made the process of purchasing my vehicle seamless and easy. I would 100% purchase another vehicle here in the future!

Great experience working with Josh, Jay, and Hugo. They were very responsive and knowledgeable throughout the process. I am very happy with my purchase and would recommend this dealership.

We were very pleased with the service. Kelly Denney was wonderful to work with. We are thrilled to have such a great car!

Thanks to Jay Barmann for making it super easy to buy our used vehicle at Berthod Motors. He knew what we were looking for and called us when something that suited us came in. They were really helpful in fixing a couple of small issues after a week or so. Thanks Jay!

The staff was amazing, and was great to be around I enjoy my new car and the help I got with it.

Very great customer service, they help to work with you. Kelly wonderful car salesman. Very very helpful!

My kind of place. 2nd engine for my 98 Tahoe than my 97 gmc 2500. Awesome place.

Kelly at the dealership did an awesome job, super friendly and was very helpful in the purchase of my new car.

Found the perfect car for me. The people there helped out alot with my decision thanks to Adam and Hugo.

I cant say enough about the team I dealt with at this dealership. Josh, Rudy, and Hugo were all great. They were honest and upfront, while being professional and courteous. They worked outside of business hours to find me the perfect Canyon and made sure it had everything I needed. Paperwork was quick and no surprises. I have not had this experience at other Colorado dealerships and I wouldnt hesitate to recommend these guys to anyone. Im looking forward to a long and mutually beneficial relationship! If you need a GMC (or Buick/used) check these guys out!

We where looking to upgrading our fleet to the new GMCs Yukon’s xl and the truck is sold out. And factory made would take 3 months. But Kelly and the boy got to work and got suv very fast. They went picked it up in another state and brought it here’s very hard working guys. They get stuff done. Super easy and chill and very straight forward. Good job

I had Adam and he treated me very well. It was my first time buying a car and I felt respected and well taken care of.

Easiest car experience Ive ever had! Adam was great at answering all and any questions or concerns I had. Hugo was awesome as well in making sure I understood my papers and numbers. Overall buying a car can be daunting and worrisome but NOT here! Berthod made it easy, understandable, and hassle free. Thank you so much for allowing me to seize this opportunity and car! 💕

I had a great experience at this dealership. Even during this virus I was impressed with the attention and sincerity of the each employee at Berthod. I worked with Adam who was knowledgeable and amazing to work with. He communicated with me very well and got me a great truck. I would recommend if anyone needs some help to buy a vehicle you should go through Adam.The showroom and truck were clean and I felt safe and Adam truly cared about my health during this unprecedented time. During the finance phase Hugo did a great job explaining the process and making the paperwork and financing process as smooth as it could be.Don, you have two great employees that made my car buying experience a vey positive one. I know that I will buy my next car from Berthod.Thanks,

Update 08/04/20: Finally got the Jeep back from Berthod. The transmission was completely replaced and under warranty thanks to Jason. After speaking Jason and all the issues Ive had, he was able to get my transmission replaced under warranty. I hate that Ive not had the vehicle for a month now, and had to talk to the service manager to get it covered.If your service advisor is Don, ask for someone else. He doesnt care about getting your car fixed in a timely cost effective manner. Don is also terrible at wearing his mask/face covering with customers in the shop.Update 07-28: Theyre still working on the Jeep. Apparently the warranty replacement transmission was approved, now looking for a new manual transmission. I guess manuals are rare?Update 07-20: Speaking with the service Manager Jason, and laying out my issues over the last few weeks, Jason has agreed to look at the Jeep more closely. So far Jason has been very communicative of the steps hes taking to resolve the problem with the Jeep. Hopefully Ill be able to update my review with higher stars.Original review: Made an appointment on July 6 for my Jeep. After I heard nothing from them for a couple days, I called in and was accused of not making an appointment. After reminding Don I did have a appointment and theyve had the jeep for 2 days already they said theyd get back to me. After they finally looked at the Jeep and then they claimed they were unable to reproduce the problem. I asked them to try again, as the issue with the transmission is painfully obvious when driving around town. After they successfully reproduced the issue, (by actually driving it) they didn’t even look at it for 4 another days. Once they looked at it, they claimed my clutch malfunctioned in such a way as to invalidated my warranty on the transmission. BS. Replaced the clutch on their recommendation instead of rebuilding the transmission. Shocking enough the new clutch didnt fix the problem. Obvious transmission problem is obvious to everyone except Berthod motors. Wasted 2 weeks and 2 thousand bucks for nothing fixed. NEVER TAKE YOUR CAR HERE.

Christian Schlubach is an absolute Saint of a service advisor, as are the rest of the service team. My wife and I have our Jeep serviced at Berthod regularly and are always treated with the utmost respect. I just recently had an electrical issue with our Grand Cherokee. While I went through hell with my aftermarket warranty and FCA, Christian and his team went above and beyond to try and resolve the problem to the absolute best of their abilities. Regardless of outside circumstances, our Jeep was fixed swiftly and is back to running smoother than ever. I really appreciate being able to rely on such genuine, helpful people. It makes car problems at least a little less miserable.

Big shout out to Kelly Thank you

I was late for appointment, yet vehicle was ready early!

Walked in with the intention of spending several hundred dollars on a chainsaw. I stood in front of the chainsaws waiting for assistance for several minutes. There were two unmasked male associates behind the counter, talking to another man who was also not wearing a mask. He may have been a customer, but they were not talking about anything related to equipment sales. I made eye contact with each associate. I was the only other customer present. Still, they chose to ignore me. Not sure if it was my mask or my gender, but they didnt think I was worth even acknowledging. Ill take my 700 bucks to a business that respects all customers.

I would most definitely give them a 6 star review if Google allowed it. However if you need a car talk to Josh. He is the man. He was supper transparent through the entire process and was like no other sales rep I have ever encountered. Just stop reading this review and go check out Berthod for your self.

First off I have family who works in sales. So I decided to take my Yukon Denali in for an oil change, winter wheels and tires installed, and an airbag light. Thinking I would be treated like family, but i wasnt, i was quoted 300 to fix the airbag sensor, 30 for oil (was on black friday special) and 20 for the tire change over. Oil and tires were taken care of, but then I was told it was going to cost 650 for the airbag sensor. I asked why and Don said they already performed 2 hours of diagnostics. So I asked how long is the sensor going to take to install, they initially said 2 hours, when I said I didnt want the sensor for 650 Don said well you still have to pay for the diagnosis, and I said Im not paying you for something I told you was wrong, do you really need to diagnose an airbag light? So Don then said ok its going to take a half hour to install, Ill take 100 dollars off your bill, im thinking thanks for giving me money off my bill that was put on for a diagnostic that was not needed anyways. But I agreed to have it fixed. He said it would take 30 minutes. It ended up taking 5 hours, when I returned to pick up my vehicle I noticed there was a lug nut missing, I asked why that was and why it wasnt noted in the remarks by the technician, he said Im sorry but it should have been in there. I asked if he could get me a lug nut ordered and he said no we dont do that. Call discount tire and ask them, if they have the part call me back and Ill see if I can help you. I called Don back as he told me to. He then told me he wasnt going to help me get the lug nut his technician lost. So I said youre not going to help me? And Don said I already gave you a discount. What else do you want me to do? I said help me get the lug nut your technician lost. He said no, he said he stands by his technician and said it was my fault. Dont expect Don to help you, he wont. Im never taking my Yukon here again and hope nobody else does either after reading my experience. This is my first review ever as I never like to dog a company, but this one deserves all the bad accolades they have. I should have read these other one star reviews and seen that Don is not there to help you. He actually told me that the discount he gave me was coming out of his paycheck. What a jokerUpdate to Dons response:There is not another side. I asked you for help getting a new lug nut that your technician misplaced and you said you wouldnt help. I spent all day figuring out how the manufacturer can only sell to distributors and not private buyers(which Berthod is a distributor and Don could have called the manufacturer and ordered a 3 dollar lug nut from)I finally got big o to order one for me. Shout out to them for the help I was looking for, if only Don would have a heart to help people out, but nope i realized he doesnt have one

I worked with Josh for years now and the whole experience with Bethod Motors Inc was great today. The staff is great! The prices are great! The cars are great! And they are upfront and honest about their cars from the get go!

Very helpful and very nice to work with getting a truck

I worked with Hugo and I felt he really answered my questions and concerns. He gave me the information I needed and looked out for my best interest while making this purchase. It is great to have people you trust. Thank you Hugo!

Hugo Mendoza helped me a lot for each car purchased i made these past few years. Hugo made my car shopping experience nice and smooth and no stress at all he always helped my family and i find a car with the price we were looking for. i recommend Hugo if anyone is looking to purchase at Berthod motors inc in Glenwood springs.

Once again, they did a great job

Ive bought my last 2 vehicles at Berthod, and I just recently bought from them again. Adam Storey was our sales man and he was awesome. He refused to quit on us, till he found the right vehicle that fit us. Thanks to Adam and Josh we now drive what we were looking for.

Excellent experience with Don, Josh Kelly and Jay

On Monday I purchased a used Toyota from Berthod. Cody was the sales person I dealt with. The entire experience was very pleasant and I never felt pressure to purchase the Tacoma. Cody also equally included my wife and me in all purchase discussions and decisions.

The service dept is always good to work with, thanks.

It was a good experience and everything was perfect

Great service even with a follow up call a couple days after my vehicle was serviced to see if i was happy. You cant put a price on customer service like that!

Always great service

They keep my Deere running. The service department here has really gone above and beyond helping me with my equipment on more than one occasion. Thanks!

With everything going on yall made car buying a breeze for us and i thank you all who helped out! I love my Car!

Whatever you do, do not buy a vehicle from this place! You will be blindly taken advantage of mislead and and disrespected. No deals will be made as it’s too close to Aspen. I never ever write reviews but they are the worst dealership in the state. If you buy a car months later you’ll be hit with 2,000 dollar bills and if your car wants service try calling them right now for fun and see when the next time they can see your car as it’s months out. Randy the sales agent will lie directly to your face and pretend he’s your buddy knowingly taking advantage of you. Please if you take advice or read reviews know that you should not buy a vehicle from this dealership and especially Randy, I promise you too will be writing a review about how much you were scammed.

My husband and I had been looking for an SUV for a while, but werent able to find what we wanted in the valley. When we went to Berthod Motors they were so nice and helpful, they searched for and found the perfect vehicle in Denver, and had it transported to their location for us so that we would not have to go and get it. I was so impressed with their level of service and the fact that they really cared about us as customers and as their neighbors in the valley. They were patient and helped make the process very easy! They just earned 2 customers for life!

Came to buy our Jeep Renegade from here after looking for along time! Wish we came here first, awesome people and easy process! Thank you 👍

Do not buy a vehicle from this dealer go to a big dealer in Denver, Randy the sales agent will completely scam you and lie to get the sale no matter how big the lie. The financing director is a crook. Do yourself a huge favor and drive to Denver or Junction where they sell lots of cars and don’t need to take advantage of people.I promise if you buy a car from them you’ll be writing the next horrible review. Expect lots of hidden fees to come even months after the sale. Bottom line Berthod motors can not be trusted. I was told not buy from them and I did and all I can do is implore you not to work with them as they don’t care about you just the sale and then the truth comes out later and out of your wallet. Go to Denver you’ll save a world of headache and save lots of money.Entire establishment is bad news!!!!!!

They are awesome. Got us in the car we wanted. Great service

Purchased a used 2014 Cherokee (not from Berthod) in May and in the end of June the transmission light would randomly come on, the car would drive rough, and then the light would be off a day later and driving fine. One morning I couldnt reverse so I got it towed to Berthod to get it checked out. After a day or two of sitting there, they called to let me know there was no light on and the car was running fine. They checked the codes and all seemed good and well so I should come pick the car up. I thought that was strange because I literally couldnt reverse two days before, but picked it up and drove it home.Of course, a week or two later the transmission light began doing the same thing, on randomly and driving poorly, then off and driving fine. I called Berthod again and they were a month out for appointments, but mentioned it might be the transmission fluid (not covered under warranty) and suggested I take it to a local shop to get it checked out. I did, and it turned out that the transmission hydraulic sensor was malfunctioning (is covered under warranty) and needed to be replaced, among other things that needing replacing.Berthod was still a month out for appointments, but since I couldnt reliably drive my car and already had instructions from the local repair shop on exactly what needed to be replaced, they said I could come drop it off and theyd take a look at it as soon as possible. Dropped it off on Monday after hours. Tuesday went by... Wednesday went by.... Thursday went by and I finally called to see if theyd even looked at the car. They hadnt, but were going to get it checked out on Friday. I called on Friday and the transmission guy had called in sick and theyd get to it Monday. Called Monday afternoon and it wasnt ready but said that it would be soon and theyd call me tomorrow (they didnt).I called them Tuesday, it wasnt ready, but I finally got an update- theyd ordered new parts and were waiting on them to arrive. They were supposed to arrive that day (or so they said) and then it would be a day of work on the car. Its now Thursday and the parts havent even arrived. They are apparently at some warehouse and even though they have a tracking number, for some reason cannot give me an estimate of when theyll arrive.And the worst part? Ive gone OVER A WEEK WITH NO CAR. They apparently dont have loaner cars and since I didnt purchase my car from them specifically, wony pay for a rental for my inconvenience of being without a car for over a week. The car is under warranty and they act like its an inconvenience to repair it. Likewise, they give me zero information upfront. It has taken me calling them daily to get updates and even then its always just maybe tomorrow. Honestly, if the day theyd looked at it, theyd called to inform me that they had ordered parts which would arrive in a week and as soon as the parts got in they would repair the car, I wouldnt be so angry. But alas, it is too much work to call and inform their customers of the status of their car and give an upfront date of when it might be repaired.Look, I understand its the only Jeep dealership in the valley so theyre busy, BUT just a little customer service would be nice.

Candice & Don are always very helpful.

Excellent Service

After a frustrating time with our truck Berthod got us in and repaired our truck under our warrantee.

Always professional

We bring our Jeep Wrangler here for service and have had nothing but great experiences here. They are super friendly and knowledgable and they dont try to rip us off. With the bad reviews Ive seen of other places in the Valley (Big O tires, etc), these guys stand out as trustworthy. Highly recommended.

Overall service is really bad! I drive a Dodge Ram and was very excited to hear Berthod was opening a new state of the art dealership for Dodge. Not much changed from there GMC & Deere service departments. No matter what I call for, it is always 3 weeks out to get an appointment and the staff never makes any effort to even try and accommodate (not even fake it). To make matters worse, they usually dont get it fixed in one day and if they do its not done correctly. One time I got home and my service light came on just a few hours after picking up the vehicle. I opened the hood and found the mechanics tools resting on my engine. I will guarantee a mechanic worth his weight knows exactly where his tools are (thats how he makes his living). If a mechanic forgets his tools on my engine block, what else did he forget.....to put the oil plug back in? You want an oil change? Schedule 2 weeks out and plan to spend 3-4 hours in their waiting room while the oil change is completed. Anyhow, I hate to bash these guys so hard, but in 13 years of doing business with them, nothing has changed. I guess GMC & Deere sell themselves.

Adam was really helpful and very friendly we walked out with a nice car at a nice price! Highly recommended!

Dusty in the parts department, always has a smile and is quick and efficient.

Recently purchased a 2015 Jeep Patriot new from Autonation in Golden, but live in the Aspen area so Berthod Motors is the closest for service. After driving the car off the lot, I discovered the drivers window on my BRAND NEW vehicle did not work. I called Berthod to get it in ASAP, they told me We have a lot of tow ins and they take priority. So I would have to wait a month and a half to get my vehicle in. Waited a months and they still could not get me in. I had to call and talk to both the General Managers at both stores (where I purchased my Jeep and Berthod). They were very unfriendly and acted as if they were doing me a favor. I purchased a car with a warranty that can be taken care of at any dealer. That is what I was sold and why I purchased a new car. Luckily my window now works after a lot of hassle but with the Jeep only having 3k miles on it I have a HUGE loud squeak and wobble coming from the rear brakes, and it is very difficult to get in reverse. After making 4 phone calls, being told it would take another month or more to get me in, then driving 45 min to the dealer, where they were suppose to have a loner car ready for me. The first thing they do is tell me they have no technician to look at the car AND there is NO loner for me. (I called right before driving down and was told the car was there and ready) Proceeded to test drive my car and say there is nothing wrong with it. That simply is not true, and further more a non tech test drove it, AND never looked at it. What does he know about fixing it. I feel I have been sold something that no one will stand behind. DO NOT DO ANY BUSINESS WITH THIS DEALER IN ANY WAY. So in the end, I have done three 45 min drives to the dealer for them to make appointments with me, then say they can not help once I am there. Customer service? I think not.

Thank you Don for the prompt response in resolving the warranty issue, and thank you to Rance and Rick for going above and beyond to fix our snowblower today. You guys were awesome.

I was charged $132 for a tail light failure diagnostic on a 2017 yukon xl. The diagnostic didnt even find the problem. First time Ive ever been charged for not doing a job!Update: after my initial frustration at this repair not being solved. Don and his team in the GMC service department went above and beyond to rectify the situation! They spent countless hours on the phone with GM and pulling apart the wiring harness to find a likely factory fault, they also made the point to GM that I should not be on the hook for this repair. And had the $800 plus charge comped. I truly appreciate the effort that they went to! I highly recommend their service!

The best local Stihl dealer that I have been to. Helpful, knowledgeable, and courteous.

Bought a used truck. Salesman wasnt pushy which I appreciated. Got in and out relatively quickly.

Worse customer service by any dealership i have ever been to. They are unwilling to help. i called to make an appointment for my dodge avenger and they were about a month out and i explained to him what the car was doing and he said he had no idea what i was talking about but a tech would call me after calling 5 days in a row to speak with a tech. he told me he cant help me without seeing the car and has never heard of a car losing power( which i heard is pretty common). bad customer service all around.

Very quick and easy.

Excellent when you deal with Bob HinkyTaken care of us for 25 years.

DON’T DO ANY BUSINESS WITH BERTHOD MOTORS! Beyond horrible experience with everything from staff to service. Run don’t walk away from this establishment. TERRIBLE, TERRIBLE, TERRIBLE!!!!!

Ive always had great customer service when Ive been in for vehicle repairs or sales