Scheduled an appointment a week in advance. Was told that my issue was under warranty. Arrived at 8am to drop my truck off. Once I dropped the vehicle off I was told it wasn’t under warranty. Then my vehicle sat there all day and was never looked at. No diagnosis no answers no nothing. No respect for my time at all.

Jason and the whole crew in the pre-owned department where awesome! They made our buying experience great! Totally worth the three hour drive to get there.

Great customer service. Honored their price quote, didnt try to low-ball my trade, no high pressure sales. My best car buying experience ever.

Our RV was stuck on a rural road, hot day, in rural Frederick. We were on vacation with our family, 1,000 miles from home, and it was a Saturday. The service department readily took our vehicle. The mechanics/technicians were fantastic; detailed attention to safety, including test driving before returning it to us. Great care and expert professionalism. Highly recommended!

I have bought many cars and trucks over the years, but I have never had a better Experience doing so in my life. I have never laughed so much or had so much fun spending money in my life. My salesman, Rick Moffett, was awesome. He really knows cars and trucks and is willing to share his knowledge. After buying my Ram 1500, he was able to get me set up with an appointment with Line-X to have a spray on bed liner applied, and gave me a contact to have the undercarriage properly cleaned and treated. Rick is the type of man who stands behind what he says and the contacts he recommends. Paul in finance made the whole application process easy and enjoyable. And in the end he got us a deal from the bank.You can not go wrong buying a car or truck from Tate.

Ask for Duke & I promise you will not be disappointed. After losing her only grandfather last year, meeting Duke & his approach to my daughter, providing real insight & guidance, was so comforting to her & I. Found a great used car for a great price and the process was seamless. No pressure, as he supported her looking around. Very grateful to have met him & have the opportunity to work with him.

Always great service and great experiences. 5-time customer here.

Not a Dealer review but a person review. Mark Kalisz is more than just a shirt with a logo trying to make a buck. I went to sell my vehicle and he put down his lunch to assist me when I could have waited. Although he could not offer what I wanted he still tried to help me by recommending other places where I could get a better offer. He valued my time and I appreciate that.

My husband and I had a wonderful experience buying our car. We bought a used 2019 Jeep and the experience from beginning to end was smooth and seamless. Rick, Wetzel and Paul were wonderful to deal with and helped us find the best loan and options. Thank you, Tate!

If you come here, get Rick Moffett! He was AMAZING and so helpful for getting my new car. Loved my experience here.

VERY GOOD PEOPLE VERY HELPFUL ANSWERED ALL MY QUESTIOUSGOT THE CAR I WANTED THANKS TO JASON LILLER GOOD MAN

Had such a great experience buying from Tates! Yesterday I traded in my car for a used Jeep and I couldnt be happier with the purchase. I went in knowing what I wanted and was prepared to haggle for it, but it wasnt necessary. Jason Liller was awesome and made the process easy and stress-free. I didnt feel pressured to buy anything extra or to go for another car I didnt want. Instead, the staff at Tates gave me exactly what I wanted and made sure I had the best deal for it!

So why would a buyer in Michigan choose to purchase from a Maryland dealer?? The first part is easy . . . they happened to be one of very few dealers across the country who had the vehicle that met what I was looking for, at a reasonable price, and ready to give me top-dollar for my trade. The opportunity to work with a professional team including Jason Liller in sales and Paul, the finance manager just made it that much easier. The team experience made the 16 hour round trip just that much more pleasant!??!

Tate in Frederick is hands down the best service and dealership Ive ever dealt with

Love the car but not this place. They said they would get me a second key since they couldnt find one. 3 months later, not ordered yet. Went for an oil change and they didnt have the right type of oil. Id spoken to them the evening before so they knew I was coming and what car I had.Was told they transferred everything to my insurance company and they didnt. Other examples of the same wrong info or poor management.

Express service center was awesome. Quick and easy!

I’m not here for any other reason then to thank the great group of guys that work here. Everyone seemed like a genuine/honest individual, especially my salesman DUKE!!!! before and after he was great & I wish them all the best 🇺🇸👍

Awesome dealership. Best experience I’ve had with one honestly. I was looking to trade in my 2016 challenger RT and was checking countless dealerships for several months for the perfect car to switch too. I ended up finding a 2017 392 T/A; and for a great price. I inquired further because I live pretty far and wanted to make sure, it wasn’t going to be a waste of time. Sure enough, they made it happen! And went out of their way to do so. Gave me all the info I needed before driving up and continued to as the process went on. Great sales guy named Duke and Paul was the amazing financial manager. Great guys. Talk to those guys if you need a car. Period.

💖Very interested in what I needed and they matched my price range exactly Jason Liller is delightful encouraging professional even in things i didn’t understand Jason is able to provide clarification! Financially manager Mr Paul walked me through till we found financing that benefit me too in terms of interest they looked thoroughly for financing till we found one that match interests! My car is fabulous well brushed up enjoying my drive!The one got at their neighbors I have taken it three times this and that needs attention Tate pays Attention! Thanks to all the Tate team excellent Job

Rick took care of me, didn’t give me any run around and was straight forward with me. All in all the whole process took about 5 hours from start to finish. The man who did my loan payment was great as well, got me under the rate I expected to get and never tried to up sell me on dumb stuff after mentioning I was not interested when I walked into the room. Bought my 2019 ram 1500 big horn 2/15/2021 and would go back for my next or recommend working with them on the used side. Thank you again to Rick and the rest of the team

Benjamin in parts department has great customer service skills

Had a great experience buying my Dodge Durango RT!! Thanks You so much to my salesman Jason for making it such a breezy transaction! And a big thank you too the finance manager Paul who got a much lower rate then what the bank originally was offering! This is my first time writing a review for a business but I was so pleased with my experience I had to share !!

Hostile, Rude, Worst customer service ever in my life. Including the manager. Cannot figure out why they are so angry, every time, like employees at a cheap hotel. SURPRISE BILLING! They will not call you to make sure you are aware of what all will be done and that youre good with the price. And the manager will argue you down even though they are wrong. No one there is on the customers side.Not to mention an employee blocked the only exit leisurely talking to a guy and would not move when I pulled up (this was the only exit out of there and an EMPLOYEE was blocking it). Go to the Leesburg location, this place will only bring you troubles.

Bought my very first Jeep (pre-owned) at Tate. Had a lot of problems initially. However, once I identified those to the Management, they went out of their way to take care of everything! They really made me feel special, and enjoyed seeing me happy. I highly recommend this place for a new or used vehicle! Definitely going back there for my next car. By the way, Im the envy of all my friends in my Lifted, Jeep Wrangled Sahara! I love it.

Best price. Slightly shady internet numbers but they all do that. Best price overall within several hundred miles no joke

5 star service! Brian in Sales & Creston in the financing dept. were professional & responsive. They made our Jeep buying experience painless and stress free....and we got a GREAT DEAL as well !! Kudos to a job well done !!

I want to thank Rick Moffett at Tate CJDR Frederick for helping me get my daughter a good deal on her new used Jeep. We were able to come to a price we could agree on and he was very friendly and helpful. I would buy from them again.

Great dealership. Rick helped us and was straight forward about everything. First time buying a car from this dealership and it was a pleasant experience. I would definitely recommend this dealership if you are looking to buy a car.

My husband and I purchased new vehicles from Tate every year for the past ten years. Both of my adult daughters also purchased new vehicles from Tate. My daughter was treated disrestfully by Creston Tate, regarding her safety, while trying to purchase another new vehicle from them today. Customer loyalty means absolutely nothing there. Well find another dealership that likes loyal customers, speaks respectfully to their customers and enjoys selling multiple new vehicles per year to our family.

Bought a 2018 Chrysler Pacifica from Tate 4 months ago. Overall very happy with the vehicle. Low mileage and like new. My salesmen was very pleasant to work with. I believe his name was Ted or Brian (cant remember). I was able to text him with and questions or concerns I had about the vehicle before the purchase. He was honest and upfront about everything. Never pressured!! When we first met the finance manager he had a attitude. We wanted to leave the $5k down to hold the vehicle and bring the $20k check the next day. He told us to just keep it. No need to have a attitude. He was pleasant when we came back with the $25k to purchase the vehicle. Go figure.When we finalized everything we noticed the vehicle was very dirty in the interior. Stains, spills, marks etc. Needed a full cleaning. Sadly it was on the lot in this condition. But we asked if it would be cleaned prior to us picking it up. We were told yes it would be completely cleaned. My husband went to pick it up and it was still dirty. They wiped the windows and vacuumed. Sprayed one spot on the very back seat with shiner. Which Im unable to remove. My husband asked why it was not cleaned properly. They told us we have good cleaners, and some bad cleaners Guess we got the bad cleaner. This left a bad taste in my mouth about Tate. What dealership sells a dirty vehicle? Or even let it sit on the lot dirty with a price tag on it! Cleaning a vehicle is one of the easiest things to do to sell a vehicle. I have cleaned the vehicle myself as it was gross and was not driving it in that condition. Used or New, vehicle should be CLEAN!

This was my first car buying experience and I have to say, Tate made it memorable. Jason was incredibly helpful and friendly as he answered all of my questions and helped me find a car that was not only within my budget, but suited all of my needs. He helped me find the perfect car and I couldnt be happier with it. The finance manager, Paul, was hilarious and helped me find the best rate available for my car loan. Thank you, Jason and Paul for helping me find and purchase the brightest yellow car that Ive ever seen! The entire process was incredibly fast and painless.

Took my vehicle here to get fixed. Had to explain to them over and over again the problem. They ran a code check on it and since it doesn’t throw any codes they wanted to nothing else to fix the problem. Told us to take vehicle and wait till problem to more persistent……

My 2013 Dodge Avenger SXT needed a repair after the check engine light appeared and Tate found the source of the problem quickly. My car was repaired and tuned-up in the same day, I am very happy with the results. Tate replaced my front brakes & rotors, thermostat, spark plugs and changed my antifreeze fluid and brake fluid. My car has 143,482 miles on it and Tate was able to make it feel like new again! I am very satisfied! Thank you Tate for your great repair and tune-up!

Parts department do not know anything about their vehicles. JK Rubicon models do not have limited slip differentials. They have open differentials. Tried selling me additives that I didnt need and proceeded to argue with me about what my vehicle needed. Left because I do no buy from rude and very clueless people. I spend my money where it is well spent.

For a Saturday morning. I got quick great service.

Truly an amazing dealership amd I strongly recommend a visit if you need a new or ceetfied preowned vehicle. I purchased as used vehicle. The saleman, Duke, was amazing, he was kind and people friendly. No pressure, just a very pleasant person. Mark, the gentleman who assessed my trade in was thooughtful, explained how he valued my car, just was super nice, amd gave me the price I expected. The final person I visited was Paul, the business manager. He is incredibly talented. He worked efficiently but carried on great conversation. Just as the rest of the staff, he was just incredibly kind and easy to work with. Great business,I highly recommend. The no haggle price is also wonderful and their cars are good or great values according to Carfax. If you meed a vehicle go to Tate in Federick, MD.

Im still debating on which vehicle Im going to purchase, though if it is a Jeep or Dodge, Im definitely going to try and strike a deal here.Why? Ive been in a few times and the sales staff are great. They are patient, answer all my questions, and have not pushed me into a car I dont want. They even told me how special orders qualify for some discounts. And they treat my son good. That says a lot to me.Definitely recommend this place and the folks working there.

I have now purchased two vehicles from Jason liller, Each experience has been a breeze. No pressure atmosphere geared towards your wants and needs. I will choose Jason again if I get the hankering again for something new.

I had purchased a new Dodge Ram this past summer from Tate and was so pleased with the experience that I decided to come back for a used car for my son. I do not regret this decision by any means. Everyone involved throughout the process was a pleasure to deal with. Rick Moffett was extremely helpful to get the ball rolling. He then helped facilitate the deal until we gave our stamp of approval. We did experience a small issue after leaving the lot regarding the used vehicle, but one simple phone call helped remedy the problem. We are highly satisfied with our purchase and interactions with the staff at Tate of Frederick.

I bought my 2005 Jeep liberty in for service Jim was very kind,friendly, and cared about my satisfaction as a customerHe went above to make sure I was satisfied with their serviceThank you for a great experience

Horrible service. Brought my car there last year and radiator was replaced under warranty. While there i was told these cars have a problem with radiators cracking. 7 months later I start to smell coolant and got oil change there and tech told me radiator is leaking. I make an appointment with service take my car and they tell me there’s no leak. Radiator won’t hold pressure so the only thing they can say is “it may be the seal inside radiator cap”. They recommended a $500 job to replace reservoir and cap which I did myself a few days later and still could smell the coolant. I took my car to another dodge dealership and they tell me the exact thing I told the dodge dealership when I brought it “the radiator has a crack in it and these cars have problems with the radiators cracking for some reason”. I call up Joe the advisor and he’s telling me they pressure tested my car and found no leak but the radiator wouldn’t hold the correct pressure. Which means there would be a leak somewhere, correct? So I spend the money to do the reservoir and cap all just to find out the radiator has another crack in it like I thought from the beginning. I then spoke with the manager who tells me “you’re car is still under warranty just go get it replaced again” which is not the point. The point is I paid 130$ because I used a coupon for a “diagnostic” that wasn’t even correct. When I tell the manager and the advisor about the 2nd opinion from another dodge dealership they are telling me the radiator probably cracked when I left there.. lol which is really weird because you could see and smell coolant before it was brought there. Horrible service overall. will never use this dealership for any kind of work again

I dont know how it was we werent there

Did enjoy the complimentary shuttle service but have to give 1 star because I got an unauthorized charge of $24.95 for tire rotation. Joe was my service advisor. His reply was he assumed thats what I wanted. Dealers in general are known for squirrely stuff like this, so be careful here.

Frank was a wonderful salesman to work with. He took the time to understand our needs in a vehicle and made a smooth process of purchasing. He was on top of all aspects of the sale and post purchase in making sure we were satisfied customers. Everyone in the dealership was kind and welcoming and made for a nice experience!

Great customer service from Rick Moffett been working with him for a couple of months to find the right vehicle for me. Very patient, experienced, and knowledgeable. The whole team was also ready to step up and start the process for me when needed.

Not willing to negotiate with partial cash buyer, long term customer who was ready to buy and drive off the lot with a 2021 Pacifica. Upped price by $4000.00 from day before. Upped prices on used cars $1500 to 2000.00 over night as well.

The team at Tate’s express lube is exceptional! From Thuan at the front desk to everyone in the garage I have been blown away by their service, speed, and attitude.

We were out looking for a car and the place we were at the car was not what we wanted. So we took a chance and stopped in at 5:45pm hoping they would help us without an appt and Jason Liller came right out and helped us get a car. Thank you!

Bought a brand new ram from Brian he was awesome easily best experience I’ve had purchasing a truck

Rick in used cars is the best salesman. Hands down the best dealership experience Ive had, excellent prices and theyll bend over backwards to help you. I drove 4 hours to get here and Id drive 4 again.

Was in and out in about an hour. Great service, they gave me a decent # on my trade-in and took care of everything. Second time buying from Tate and will be a forever customer. Thanks Mark & Rich

Recently bought a Jeep Grand Cherokee Altitude from Tate (around a week and a half ago) and had such a great experience. I went into the thought of a car dealership with hesitation as I was going in as a younger single female. However, Rick and Paul made it a smooth, easy and dare I say pleasant experience! Rick made sure to walk me through all of the features that came with my jeep and Paul was excellent at breaking down the finances in a way thats easy for anyone to understand. They also gave me a great deal on my trade. Would highly recommend Tate to anyone!

What a great experience we had at Tate! Our salesman Duke Kentner was awesome! He was very knowledgeable of the car we were looking at, explaining all the features and helping us set up the dash after our purchase. Please ask for Duke if youre looking for a car. Paul, the finance manager, was great as well. Gave us more for our trade in than expected, got us a good rate in our purchase and had a great sense of humor. Tate made car shopping easy instead of dreaded!

Had to get my car 🚗 fixed, broke down from a recall part was very quick gave me a loner car 🚗 for the day to get the parts in. Sean was a very nice person who took care of me and my car.

This is car number 8 that Ive purchased from Tate Frederick. Its alway been a great experience. Jason Liller is an awesome salesman that made this purchase easy and pleasant, great customer service skills!!!. Paul in finance is flat out the THE BEST!!

The sells rep Cheryl, was amazing. She took the time to find out my needs and wants. I am going to pick this car up in the afternoon....cant wait!!!!

Best place to buy a used or new vehicle. Easy process! Great staff!

My husband and I were looking for a jeep so our first thought was to look at tate and see what they had. Salesmen Duke came to greeted us. He was very nice and professional. He asked us what we were looking for and what our price range was, then showed us a 2016 Jeep Grand Cherokee. He was very knowledgeable and helpful. He didn’t pressure us into anything and answered every question we had. I highly recommend everyone who’s looking for a jeep to go to tate and ask for Duke.

The sales Person named Duke a nicest person and was too courteous and polite with all details for the Car we purchased. The customer service was excellent. Further will know much about the Car after 6 months or so. Purchased a Mopar vehicle protection plan for 3 years will see and after an year as per the conversation by Tate official can cancel after a year or so if not required and can get a prorated amount refund for balance 2 years. The financial department was good to explained in detail. I would definitely recommend to purchase a car from Tate, Frederick.

The salesman Jason was awesome and so was the loan managers. We left with the vehicle we wanted for the price and payments we wanted. Thanks guys.

I wish all car purchases were this quick and easy. No bait-and-switch scams or hidden charges like most other dealerships I’d previously tried. Jason made sure I had everything I needed and Paul was thorough with the financing. Loving the car so far. Will definitely look here for my next buy.

We bought a vehicle from Zack on Monday. He was very helpful in getting us familiar with the features and technology, taking time to explain several areas in detail. He was very courteous and professional. Further he stayed after hours to help ensure our overall experience was very good.Additionally, Paul the finance manager found us a good rate and worked us through the process efficiently.Lastly Wetzel the Sales Mgr oversaw the whole process and provided guidance to Zack and worked to ensure we were clear on all aspects of the pricing.The team worked well together and made the transaction enjoyable.

Took my fleet vehicle for service in March. When I left I noticed my gas mileage was horrible but didnt think too much of it. Thought maybe the car was just getting old. When I recently took it to get another oil change they noticed I had a cabin filter where the air filter was. No wonder my gas mileage was awful... Now its doing what it should be. Avoid the service in this place.

Save your time and go elsewhere... Apparently Charger 392s are very rare (theyre not) and cannot be test driven. Its a $40k Charger, not a Ferrari. I went to another Dodge Dealership and drove a Charger 392 without any issues. The time for these old-school salesmen tactics is long gone. Ive test driven eight vehicles from eight different dealerships over the last few months to cross-shop. This is the first time that Ive had this sort of negative experience with a Sale Manager.With that being said, the actual Sales Rep, Eddy, was actually really helpful and wanted me to test drive. There seems to be an issue with the management.

My wife and I had been shopping for a good used truck . After over a week of getting the run around from other local dealers. We decided to go to Tate Frederick. Once we get there Rick Moffett meet us in the lot . We explained to him what we were looking for and our budget. Rick and his sale team had use on the road with a used truck . Best experience We have ever had buying a vehicle.

Loving my new Jeep Renegade

Rick Moffett was great to deal with! I have had Fords my entire life, but Rick called me in promising to sway my allegiance. I did not believe him, but he and his team worked their magic and allowed me to get a great lightly used Ram to pull my horse trailer. They were also able to get it within my budget AND get me a great rate. This truck is fancier than any car or truck I’ve ever owned!

Update: Just bought a second vehicle here. Eddie in sales was amazing and very friendly. Up front with pricing. So bought a ram 2500 very pleased with the overall interaction. We get our vehicles serviced here as well. Cant beat the oil change package.Bought a used certified jeep from the used car section. Rick and Paul were fantastic. The whole process was quick, easy and they were very helpful and friendly. Will definitely keep them in mind for future vehicle purchases

Just bought a new 2020 Ram Dually. Quick and Painless. Salesman Mike Finn is great to work with.

Patrick who works for the used cars department at Tate is nothing short of amazing. Our grandparents were in need of a vehicle as their van was having constant issues. We went in and we worked with Patrick. It was important that they had a low interest rate, a back up cam, a warranty and the vehicle would be easy for them to get in and out of as they’re in their 80’s. We were worried they were going to get taken advantage of or get a bad deal due to their age and Patrick did just the opposite . He was so incredibly kind to them. He spent several hours working with them to make sure they got a great deal, great interest rate and they were happy with the vehicle. He truly went above and beyond any salesmen I’ve ever met. He made sure their every need was met and took the absolute best care of them! Our grandparents are so happy, and we are as well. Patrick went above and beyond for our grandparents and I wish I could put into words how thankful we are for him and that he was their salesmen . We couldn’t ask for a better experience and our grandparents are so happy about their 2014 Dodge Journey. If you’re looking to buy a used car, I would highly recommend talking to Patrick! Thank you so much Patrick, we truly appreciate all you’ve done!!!

I cant believe Im going to say this, but not only did I not hate buying my used Jeep from Tate, I actually had a pleasant time. Hit it on a busy night so I was there for a while, but sales rep Benjamin Crossen saw me right away, took me for two test drives, and answered all my questions. Finance manager was a great guy too. I got a fair deal and not ONCE did anyone ask me where my husband was, which is not something I can say about a lot of places, shame on them. 10/10 would recommend.

This is our second time purchasing a vehicle from Tate in Frederick and we had a fabulous experience both times. Our Sales guy Rick was so helpful, kind and honest, I recommend him highly 💯 and we all know that is hard to do these days! Fun fact, He is a former Redskin🏈 with all that being said, I highly recommend You go in to see Rick Moffett. Also want to give a shout out to the finance Guy who was Excellent, organized and hilarious and made us feel very welcomed and didn’t try to sell us products we didn’t need, this guy is great !!! So long story short I would give Tate 10 stars if I could, we couldn’t be happier ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Lisa and Scott Caudle

Cant say enough good things about this dealership. These guys give you grade A service. Rick Moffett was very helpful in getting me into my new truck. From Rick to David the finance guy and the boss himself, everyone was very laid back and a pleasure to work with. I highly recommend this place. They will be getting my business again in the future. Thanks guys!

Jason was extremely unprofessional. I made a verbal agreement to buy a car from Tate and it needed a few repairs (new side reflector and a ball joint in the engine). Jason said it would take about a week. So, I called him a week later to ask about the car and he said it was still in the shop. The next day, I receive an email from him stating his manager had sold the car to someone else. The lack of communication within Tate astounds me and the lack of character on Jasons and his managers part left me without a car and cost me a week of searching for other cars. If you want to deal with an honest business, please do not consider Tate or Jason.

Jason worked with us long distance over email to arrive at a price for our car. We walked into the dealership, test drove the car, and bought it quickly and easily. Paul, the finance manager, was also great to work with. Wonderful people at this used car dealership, which is not something I have ever said before.

Stopped by an oil change. Service advisor said it would take about 1hour or 2 because they have some customers ahead of me. I was very surprised that they got it done quickly.Also one the salesperson was very honest with me by offering me to keep my current vehicle as I was looking to upgrade. That was the first time auto sales consultant actually tells you to keep current car because they often want to sale you or put you in new vehicle regardless if you can afford or not.Thank you for your honesty and quick service!

Had the worst experience I have ever had with a shop. Brought my truck in for a recall, I noticed I had a small transmission pan leak. I asked them to check it out, they did at which point they recommended changing the pan gasket and the transmission filters while we were at it. When they gave the truck back it was not shifting correctly. I brought the truck back, they took a look at it and recommended a possible valve body replacement. I declined explaining that the truck shifted completely fine when it came in. They went back and checked there work. I then received a call telling me I need a new transmission. My truck went in for a 300 dollar fix and came out needing a new trans. They immediately stated they would not help with any fix or cover any cost. When I spoke to the manager he was completely unsympathetic and offered no solutions, nor did he try and work with me at all. TERRIBLE EXPERIENCE DO NOT BRING YOUR VEHICLE THERE TO BE SERVICED. Over priced and apparently they like to make your vehicle worse not better.

Just went to pickup vehicle but nice friendly people

I purchased a used Jeep from Jason Liller here. I was really happy with the whole experience. The process was pretty quick and easy. The Jeep is amazing and in great shape - couldn’t be happier with my selection. Everyone at the dealership was friendly and happy to answer any questions. It was no haggle pricing which was fine - they gave me a great value on my trade in.

Tate has been good in the past, but the service has gone down. Vehicle has been in for recalls multiple times but is never fixed correctly and has to be taken back. First recall was for gas tank replacement and then gas would spill out constantly when filling up, then airbag module was replaced and now airbag light is constantly on. I spoke to their service manager who insist I pay a diagnostic fee for something that had no issue prior to their technicians repairing. Do yourself a favor and find a hones repair shop as this location is now only looking to make a quick buck.

Duke made the car buying experience a breeze. He was very easy to work with and super professional. We will be telling anyone looking for a used car to contact Duke.

I found the jeep I was interested in online and sent an inquiry. I was contacted promptly by Jason and from start to finish, he was great working with. The process was easy, stress free and I feel like all the men at Tate helped make my decision to buy there comfortable.

I would 100% would recommend coming here for cars. I have been here 3 times for buying and trading and have had never had a bad experience. The service center is great to. Ask for salesman Rick Moffett I have worked with him all three times.

Went there and tried to trade a vehicle in, didn’t offer anywhere close to what bluebook was, couldn’t make a deal to buy an almost new truck they had oh well

I bought a new car here yesterday and all the store representatives I met were friendly. Evan primarily managed my sale and did a great job! He was very personable and professional. He also kept me under my budget which is what I desired most. I walked away with a fantastic deal and having had a pleasant experience. Thank you Tate Chrysler Jeep Dodge Frederick!

I purchased a car for my daughter today and I’m amazed how easy the incredible people at Tate Used Car Department made it feel. Jason was our salesperson and he was instrumental in this process. Not a usual salesman. Fabulous experience. This is the second purchase I’ve made from this dealership and it definitely won’t be my last. Jason should be commended for the way he handles his customers. He is a true asset to your organization.

My husband and I recently traded in our cars and bought two Jeep Compass Latitudes on the same day. Jason Liller and the team, worked very hard to give us a great deal!! Everyone at Tate, was friendly, polite and patient with us throughout the whole process. So far we are very happy with our new cars. Thank you Jason for working with us!!

Very happy with my choice, love my new, used vehicle! Duke Kentner, Sales Rep. was very nice and very patient with me. Using a face mask was very challenge for me when attempted to communicating (Deaf) but we found another method of communication by writing back and forth on a paper pad. Everything went really well. However I did not have the same experience with Paul Mahoney in Finance Department. He was impatient with me (because Im Deaf) and had a short fuse a few times. He even yelled at one of his Sales Reps in front of me and other customers. I couldnt walk through the paper works with him, I was afraid that he would give another short fuse. More importantly, Im happy with my vehicle now. Thank you Duke and Tate Frederick!

This dealership performed a state vehicle inspection on my truck after we moved to the area. The inspection passed save for window tint, which they offered to remove for the low low price of $165 (more than I paid to have it installed in the first place). I declined and they said that was fine, and to just bring it back when the tint was removed. I bring it back and they tell my wife its been too long and they need to perform the inspection again, and I need to pay them to reinspect a truck they looked at just weeks ago.They are only concerned with overcharging folks, and apparently dont care about customer satisfaction in the least. I was emailed at least three times about taking a customer satisfaction survey, and it seems suspect that just as soon as I decline the opportunity to be double charged the survey link expires. Could be coincidence, but seems suspect enough when considering the rest of the service I received.Coming from a dealership background, these guys had the opportunity to create a good new customer relationship, and chose to squander it seeking a few extra dollars and hiding behind policy. Very disappointing, and I will go out of my way to take my FCA business to either Century, Criswell, or Dulles.

Very helpful

Everyone there was nice. Salesman Mike was a good guy to deal with.

While I went in leaning toward one particular vehicle. Jason and the team helped me find a better fit for my budget and style. With a lot of patience they guided me through the process and I was in and out in no time with a 2016 Renegade. Thanks!

Do yourself a solid and stay away from this place at almost all costs. They routinely have cheaper labor than competitors, but you GET WHAT YOU PAY FOR!Takes 2-3 hours for most oil changes and tire rotation services.Took 2 trips to find a leak in tire that I bought last year and because theyre running a promotion on tires (buy 3 get 1 for a dollar, which they mark up the price of a $200 tire to $260 so youre not getting cheaper tires, just cheaper labor) they wont honor the 2 year road hazard warranty with the deal. I have to buy 4 new tires because I have an AWD vehicle and anyone who walks in off the street will pay the same exact price I have to even though I have a warranty and they do not. A warranty protects the buyer, but not when it comes to Tate, depending on how much they stand to lose, they wont honor all of their warranted products.They quoted me at $1,012 to replace the four tires (with different ones) that have 28k miles on them since last year which I paid right around $900 for.Despite having a universal key they will use your wheel lock key and not return it each time so if you get a flat, youll need a tow because you wont get the tire off. They recommended my 4x4 fluid to be replaced so I took it to a dealer 75 minutes away from home (Tate is 15 minutes away) and had them do the service for 60% of Tates price and the dealer asked if I still wanted to do it after they said it doesnt appear to be needed at my mileage... I still had them do it since they ordered the fluid and when I went back to Tate to redeem 1 of 3 free oil changes/tire rotations they gave me based on a previous screw up they had, I was told again to replace the fluids... I told them I had it done the month prior and the response was Well, it gets dirty quick so you might want to think about it. That was a $336 service thats only recommended about every 30-60k miles depending on how harshly you run your vehicle... they recommended it after 500 miles from previous change.My tires were the last thing I had to deal with Tate for. I already switched every other service away from from them and am gladly paying 15% more to other folks to have service done right the first time and handled professionally. I recommend you do the same!

My husband was in desperate need of a new car. He originally found one he wanted to test drive online at Tates. Duke was a fantastic sales person! He was extremely knowledgeable about all of the vehicles we test drove, showed us all the features and cool tricks the cars did from the trunk to the dash. He was very patient while we decided what we wanted to test drive next, he even went on a long search looking for keys to a specific vehicle. He also gave us time to discuss what our plan was going to be. He was not pushy and did not make us feel like we needed to buy a car from him. After we purchased our new Jeep he even showed us all of the features in the infotainment system. If you go to Tates definitely ask for Duke because I know I would go to him again!

This was the best car buying experience I’ve ever had. From the moment Jason introduced himself, to the moment he said congratulations, and every moment in between, I was treated with respect. Everyone was amazing! Paul the money man, hilarious: The Manager (sorry forgot his name) quiet and kind: Rick was soo very helpful and informative: Wetzel was very helpful. It was an awesome experience. I would absolutely recommend Tate Dodge of Frederick to my family and friends! Thank you guys!

I just bought a 2016 Dodge Ram from Tate. I was helped by so many people. Tate really believes it takes a village to sell a car. I really felt like I was the only person on the lot! Everyone was knowledgeable, courteous and ever so patient. The salesmen, Mike and Jamie were magnificent. Nate Ferguson was the quickest finance guy ever. We were in and out in a very short time. Tate is straight forward and to the point with no hidden agendas. I told them my payment goal and they made it happen. I’m a customer for life! I’m sure I missed someone because there were so many helpful people here. Thank you Tate for making my car buying experience wonderful! Pamela Myers

I worked at a GM dealership for 27 years, until the business was sold last December. This was my first experience of purchasing a vehicle somewhere other than where I worked. Rick Moffett was absolutely the best sales associate. Our whole experience was wonderful (even in F&I). I will be sending my friends and family to see Rick and everyone at Tate!

Tate Used Cars in Frederick was an amazing experience for purchasing a vehicle. Salesman to ask for - EVAN SAJJAD. Knowledgeable, considerate, and no pressure to make a decision either way. Evan helped me weigh the pros and cons of each vehicle I looked at, to help find the right one for me. Thank you Evan, and thank your Paul for the easy process working with the banks! Great experience. Highly recommended!

Have purchased 2 cars now from the used cars Tate and each time has been amazing! Rick worked with us to get us into a new Jeep and was very easy going, and made the process stress free. Highly recommend purchasing from them!

I bought a 2019 Nissan Sentra here yesterday and our salesperson, Rick Moffett, helped me through the process stress-free! Highly recommend asking for him if you come by to look at a car. There was no pressure and it was a relatively easy process. Very happy!!!