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Verizon Authorized Retailer - Russell Cellular
4210 N First Ave, Evansville, IN 47710, United States
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Verizon Authorized Retailer - Russell Cellular

Comments
Jo
Review №1

Terrible customer service. Took my damaged phone in to ask questions about repair and insurance on my damaged phone. Pretty much had no information to answer my questions. Didnt call anyone to try to get answers to my questions. Told me I had to call someone else. Didnt act like he had the least bit of interest in helping me. I couldnt call anyone because my phone is broken. Told me I had to go back to my house 20 mins in the other direction to call someone from my wifes phone then drive all the way back in town to get somewhere to maybe fix it. Couldnt even give me the name of a place to take my phone to have someone look at it.

Co
Review №2

Excellent customer service, Kelsey handled an issue quickly and professionally that other Verizon stores said couldnt be done in person a huge thank you to her!

Ma
Review №3

It was a great experience! Connor was extremely knowledgeable and professional. I will be back for sure!

Al
Review №4

Kelsey was GREAT! She was attentive and patient to my situation. She went above and beyond her line of duty to make sure I walked out with the phone I wanted. Thank you so much! Best manager !

Do
Review №5

I had decided to get a Jetpack for our camper and in the process decided to change my cellular carrier as well. Kelsey helped me do it. We had a situation come up and Kelsey helped make it right. To this point I am a satisfied customer.

Co
Review №6

Went in after work as a walk in and was helped by Connor. Everything I needed was taken care of swiftly and smoothly

Ad
Review №7

Great store, with friendly employees. The 2 employees Connor and Elijah helped me out with my phone. Definitely look for them they’ll help you with anything you need

Ka
Review №8

Where are all the employees? Trying to return something that i have to return to the store i bought it from and no one is here during business hours. Its 3:15pm & the sign says theyll be back at 2:30pm

Ry
Review №9

Great Customer Service! Got upgraded with a new phone went flawlessly!

Th
Review №10

Kelseywaa an excellent help to me at the Verizon store on North First Ave in Evansville In.

Kr
Review №11

Great experience at Verizon today. Helpful. Friendly and knowledgeable. That is why I am a 20 year customer.

ja
Review №12

Great service! All staff were super nice.

To
Review №13

Kelsey is AMAZING! She helped me on my picky decision making and switched everything to my new phone with no problems. Also very friendly to other customers as i was there. Best customer service by far!

Ma
Review №14

VERY Convenient location. Extremely friendly and helpful staff. We worked with Charles. He helped us with some complicated account requests. 5 Star service, would definitely recommend!

Ai
Review №15

9/16/21 10:04 must be open but it’s actually closed

Je
Review №16

Clean place workers are always nice

Jo
Review №17

Great service!

Mi
Review №18

Very knoedgable...friendly...over all great

Ge
Review №19

In and out quickly. The staff knew what they were doing. I highly recommend this Verizon store. Especially if you live on the North side of Evansville. There is no reason to drive all the way out to the east side.

Ka
Review №20

FABULOUS! the best experience I have ever had at a phone retailer. Kind, honest and helpful. Will return every time I need help.

Sh
Review №21

Kelseys customer service was outstanding! She helped me pick out the case I wanted for my new phone, !

Vi
Review №22

I am a senior citizen and not totally tech savvy but Michael was patient with me and explained everything so I could understand it. Would go to him for everything.

Au
Review №23

She was super sweet and friendly. Excellent service!!!

Pa
Review №24

Kelsey is terrific she knows her business. Thanks kelsey.

Su
Review №25

I had a very good experience at this store. I am not very tech savvy and the counter person steered me in the right direction to what I was looking for..Very helpful!

Am
Review №26

I have never had an issue and they have always gone above and beyond to help however they can. 💙

Ma
Review №27

They are very helpful and nice. They always treat us with respect.

Ka
Review №28

Great very helpful

Al
Review №29

Very friendly and helpful staff!

Je
Review №30

Friendly clean helpful

Ja
Review №31

Helpful staff.

Information
3 Photos
31 Comments
4.8 Rating
  • Address:4210 N First Ave, Evansville, IN 47710, United States
  • Site:https://russellcellular.com/?y_source=1_MTUzNjY5NTgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 812-455-0430
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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