Amazing store. Brought a piece of jewelry that had sentimental value and broke to here to be repaired. They fixed it while I waited and was inexpensive.Very friendly staff and nice clean store. Great selection of watches. I will bring my stuff here to get batteries in the future and will definitely come here to look at jewelry and watches in the future.Check this place out!!!

I needed a custom wedding band made. The owner was very helpful and did exactly what I needed the band was perfect and everything I expected 10/10. I had gone to a couple of other places like ( jewelry designs) and they all turned me away because it just wasn’t in there interests, but faltom helped me out!! I will 100% be using them again for any of my jewelry/ precious metal needs.

Friendly service - fixed three watches in less than 10 minutes at very reasonable price. Excellent selection of watches and jewelry.

This jeweler duplicated a hand made one-of-a-kind sterling earring after I had lost one of a pair. Pretty good in itself, but the charged one tenth the estimate from another jeweler! I wouldnt go anywhere else for repairs.

My family has been using Faltom Jewelers for generations. Their craftsmanship is superior quality and the prices are very reasonable. Their repairs are very quick. Excellent selection of Portuguese gold. Just recently had a custom piece made, it is beautiful! Best jeweler in the area. Highly recommended!

Very good high-end jewelry store family owned for over 40 years conveniently located on main street and plenty of parking. Place is immaculate well lit and the people are very friendly. They took my wife’s engagement ring fixed in two days at a very very reasonable price looks amazing better than new thank you again

I brought my grandfathers ring in to be fixed its been in my family forever the took the setting that was made of gold and replaced it with a brass setting Ive called them and send messages through website Ive never heard from them Ive been wearing that ring for forty years never had a problem now it turns my finger green these people are crooks and I highly recommend you take your business elsewhere their lucky Im in another state

I always bring my jewelry here to get repair. Jose that is a jeweler there always do a great job on repairing my jewelry. The repairs done there are a fair price. I would recommend my friends and family here.

Excellent nice friendly staff very helpful and knowledgeable

Great friendly place..

Great help with all kinds of watches and jewelry. Very quick repairs and battery replacement. Nice people.

The best jewlery in CT!! A place to find that special piece for your special one. Tottaly recommended

Best watch fixers in the area! Nice jewelry for sale as well

Always very helpfulNew battery for my Movado watch

José did a wonderful job remanufacturing my engagement ring. Thank you

The owner of the store is true negotiator and a man of the people. My personal experience was of satisfaction.

High Quality Jewelry. Nice Professional Staff!

Excellent in customer service and products.

Excellent service and jewelry.

I purchased my Fiancees engagement ring from Faltom Jewelers while deployed overseas with the military.I searched for a few places who would even entertain the thought of working with me and Faltom Jewelers reached out and gladly took the challenge.I worked with Rui and he was nothing but helpful. We worked for a few months back and forth through email until I was absolutely happy with the ring. All of my questions were answered to my satisfaction and I even changed my mind multiple times until I was 110% satisfied. I made arrangements to get someone to pick up the ring and Rui worked with me the entire way.With the ring I received a diamond certificate and letter of appraisal. Nothing was lacking in the paperwork department whatsoever.A few months after I got home, the ring broke but without any question, Rui took it in, looked at it and repaired it. No questions asked and at no cost to me.The inside of their store is clean and very welcoming. As soon as you walk in, you are greeted by one of the staff members who are nothing less than willing to help you.Rui, his brother Luis and their Father run a business that is well-deserved of praise and success. They will work with anyone who is seeking anything jewelry related. I have sent friends and family down there since my dealings with the store and they too, have provided nothing but positive feedback.Great customer service, superior craftsmanship and excellent product support make this one of the best jewelry stores in the Valley.

DO YOURSELF A FAVOR AND DO NOT BRING ANY OF YOUR JEWELRY HERE TO REPAIR OR BUY ANY JEWELRY HORRIBLE SERVICE. I DO NOT RECOMMENDED THIS PLACE TO ANYONE. AFTER A FEW MONTHS OF GETTING IT REPAIRED I NOTICED MY NECKLESS DOESNT MATCH MY BRACELET WHICH IS NEVER TAKEN OFF SINCE IVE HAD IT REPAIRED HERE. MY NECKLESS WAS STOLEN AND WAS GIVEN A NECKLESS THAT DOESNT BELONG TO ME OR MATCH MY BRACELET. STAY AWAY FROM THESE THIEVES!

Very good service

Expert repairs...and Watch services