Bl
Blackstone Auto Sales & Body
12 Ann and Hope Way, Cumberland, RI 02864, United States
Comments
Me
Review №1

5 Stars!! Paul is such a great guy!! He found use the exact vehicle we were looking for! We are very pleased with it. Dorothy in the office was so pleasant and helpful! Would definitely recommend and buy from them again!

Li
Review №2

Went in for a quote for some auto body repairs, told Paul I was not going through my auto insurance and would like a quote for estimated repair costs. I got a call 1 week later to discover they called the wrong customer. I was told give me 1 more week. They did not call me, I called them was told the estimate was $4500-$5000 and i could come pick up my car the keys were in it . I went to pick up my car and asked if he could provide me with a written estimate. I was told I dont do that . I explained to Paul that i wanted to get some of the issues fixed in order to get my car back on the road and would return at a later date to repair the remaining issues. I was told I dont work like that. He would not provide me with a written estimate. I asked why ? I am not going to do the work, let someone else do the research . I walked out feeling very aggravated and mentioned i would not be referring any business to him and his reply was very rude and nasty. Please do not use this business .

He
Review №3

Dealing with Blackstone auto body was a good experience, very professional, Enterprise rental car not so much wont use them again

ia
Review №4

Great service and the guys are very cool. My car was backed into the front left fender and the dent restricted me from opening my drivers side door. Before I went to repair, they made it easier for me to open my door for free! Great place to bring ur car in for any service cus unlike some places, they actually care about ur car!

Ju
Review №5

Handled the minor repairs after an accident quickly and professionally.

Jo
Review №6

By far the best body shop around. Their professionalism and quality is top notch. I have been taking my vehicles there for years and I have NEVER had a bad experience. They take pride in everything they do. Anybody who asks me if I know a good auto body shop, there is only one name that comes to mind.Blackstone Auto body.

Sa
Review №7

Someone had backed into my car when I was in a parking lot. It wasnt a big deal but it seemed that the cracks widened with time and a friend said the radiator could loosen.Anyway, my insurance company recommended them and states their work is guaranteed. Well, they did a fabulous job and it was done quicker than I expected. I had asked about the radiator, engine light, and rear window wiper fluid. They took care of that work and they did the rear wiper even though it might not have been a problem.I was extremely happy with the work and the price. The staff were professionaland personable and did not hesitate to take care of my concerns when I called them. I am always a little nervous withAnything related to service of my car. But they proved to be better than expected! Thank You!!

Ar
Review №8

This place is absolutely amazing! They fixed and even detailed my car in a timely manner. They even helped me with a rental while my car was being repaired. Thank you all so much! I’m so happy to be back in my car! I’m definitely coming back for all my car fixes here!

Da
Review №9

They were great!! Would recommend to anyone who needs work done.

Mi
Review №10

The office people were friendly. But, the workers are complete jerks! My car was in excellent condition inside. It had no scratches. When I got my car back. The inside was scratched on the wheel, over the roof, and it looked like some parts were replaced from original. Those workers are the worst. Karma will get to them for being jerks and damaging inside my car like that. AVOID this place if you can.

Mi
Review №11

Teen daughter rear-ended someone, but Blackstone Auto Body made the car look like new! Beautiful work, flawless, cars the envy of the family now. And just in time for college. Turned a bitter moment into a memorable event by going above and beyond in the quality of their work. Thank you!

F
Review №12

I was rear ended and chose this auto body shop for my repairs. Work was done very quickly and professionally, they worked with my insurance company, and my car came out looking brand new. Highly recommend

M.
Review №13

I brought my car in because it was leaking water from inside. I showed Paul the owner where it was leaking and left my car there for it to be repaired. My car was there for a week before I received a call that it was finished. When I came to pick up my car Paul said they cleaned out the sunroof and left it out in the rain for the past few days and didn’t notice any leaking. I was shocked because it always leaked when it rained and wasn’t hard to miss. I took it home and the next few days it was sunny then we got hit with rain for the rest of the week. Sure enough I check and it’s dripping water in my back seat as it was before. Also my back cloth on my roof was ripped on both sides. I do not suggest anyone going to them. What a disappointment and waste of time.

Bo
Review №14

Top quality autobody shop with excellent customer service. Kept us informed throughout the whole repair process and made our car beautiful again.

Ka
Review №15

Good job !! Took a little time, but overall very satisfied ..

St
Review №16

Great shop, nice people.

Jo
Review №17

Cant beat this business. Bought a auto here a they made sure everything was taken care of. Several months later a couple of unforseen problems arose and they again took care of everythings at no charge. Bought several autos here and will go nowhere else

Ka
Review №18

Very unprofessional, they dont put new pieces on your car they put old rusty ones. The man is just trying to get a quick buck. Hes very rude and theres always problems with his car. I would not recommend to anyone.

Jo
Review №19

Great shop. Recommend everyone to use this place!!

To
Review №20

Nice cars

Information
20 Comments
4.3 Rating
  • Address:12 Ann and Hope Way, Cumberland, RI 02864, United States
  • Site:http://blackstoneauto.com/
  • Phone:+1 401-334-0334
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Amenities
  • Mechanic:Yes
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