This store is pretty great, Ive noticed the staff at various cosmoprofs can be a bit hit/miss... some stores you might get ignored, some stores you might have someone helping you carry your items! This is a good one with mostly friendly staff, and if something is out of stock they are happy to call you when they get it back in!
Super friendly
The staff is outstanding Amanda is the best shes knowledgeable and has the best customer service.
Great customer service
Everyone that works their is super friendly and helpful. Plus, I get everything that I need without spending to much. What more can I say? 😊
Love the staff here! Very friendly and helpful
I agree with the other customers. This store has the worst customer service. Especially the manager thats there during the week (Daytime). She is just not a happy person. Besides her unhappy attitude, she recommended the wrong product to me and instead of my hair removing the green after bleaching it turned brown again. Horrible!
I have had good luck at theOverland locationstaff has always been friendly and helpful.The store manager Reggie has always taking care of special needs with ordering items that I am looking for.
Ive always had good service. The staff remembers me, greets me and always asks if I need help- even if I always say no. Fast service and great goodie bags :)
I called first to see if they had a certain hair product. Not once did they say that I had to have a license to buy a shampoo and conditioner. They need to specify that over the phone
I Love this store. The Manger is so friendly & Helpfull. I only shop at this store. They are less then a mile from my home in Culver City
One of my fav go tos for all my professional hair care needs!!! #licensedtocreate
Love this place! Very professional and quite helpful
Everything that I need for my clients quality brands and good prices
Couldnt even enjoy their selection because the blonde older woman working the front of the store was SO incredibly rude. Do not go to this location. First, I simply asked Do you guys sell Pravana? which received the reply of Nope. After picking out my items, I go to pay not realizing that you need to be a cosmetologist to shop here. Instead of just saying Im sorry, you need to have a license to shop here this rude peasant said You cant enter this store unless you are a cosmetologist. There is a sign on the door. You cant shop here. Ok, cool! Thats totally fine. Im sorry that you have brassy, fake-blonde hair, but maybe just pull the stick out of your ass next time. So sad.
Thanks Cosmoprof, glad youre open 😊
The worst costumer serviceIt seems like they hate their job or people !Except for one sweet young lady, but she is not always there
Very unfriendly, unhelpful, and unprofessional. Will not go back to this location
Terrible service. Dont carry any good products and are very unfriendly!
Always very nice to me.
Always attentive and helpful!
Always carry my favorite products
Professional Beauty Supply.
Great service
Rude on the phone, to start.
Fast Service
Great
A little pricey
Rude