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Caliber Collision
11585 Robinson Dr, Coon Rapids, MN 55433, United States
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Caliber Collision
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Nk
Review №1

Some bad women hit my car while it was parked at a store parking lot and they drove away so I couldnt get their license plate. Knowing it will cost me a lot of money to get it repair, I stopped at Caliber Collision and Mike gave me a few estimate options. The big scratched on the passenger side door could cost me over $1000 if I wanted the color to match the front door but Mike was kind enough to have his guy buff out the scratched for free and it looked almost as good as before the accident for free of charged. Im very happy for their kind service.

Li
Review №2

Caliber Collision did an excellent job at fixing my vehicle. The staff was very professional and knowledgeable. They kept me informed daily about my vehicle progress. Everything went smoothly, and my vehicle was done on time. I would totally recommend Caliber Collision .

Kr
Review №3

They do very nice work. A little backed up, truck took a couple weeks to get done.

La
Review №4

Ben was wonderful! I would highly recommend this location. He is so friendly and helpful!

Ev
Review №5

From what we can tell the body work appears to be a great job well done, however the mechanical work they claimed to have repaired is (Terrible,) driving away the car jerks and makes noise, this is unacceptable we are very very very displeased, we should of never let them transfer the vehicle to the fridley( Caliber) location. We would not recommend Caliber to anyone at this point.

Ti
Review №6

I was 100% satisfied with the quality of the repair on my Jeep! They informed me about everything that was going on and I had no worries about my Jeep being there. Very nice people!!!

Aa
Review №7

Ted is an awesome mechanic! Very honest place! I will definitely be using them in the future. I am over the moon to find a place where I am so comfortable in bringing my vehicle for service. Both body and mechanical work here are top notch.

Kr
Review №8

Brian at the Brooklyn Park location provided me with incredible service. He fixed a very long (but thankfully shallow) scratch in my brand new 4Runner in less than 10 minutes! I would highly recommend this business.

Ke
Review №9

They did a repair on my wifes Ford Taurus after she hit a deer and did a fantastic job, Looks better then new.

Ci
Review №10

Thank youTed and Whitney for service above and beyond expected. you know how much your task completion meant to me!

lo
Review №11

They did a great job repairing my car. Great customer service. I would recommend.

Bi
Review №12

Did a great job and received my truck earlier than expected

Ma
Review №13

Dont think twice about bringing your vehicle to another shop. Im absolutely floored by how well my experience went. They kept me very well informed, finished my car in a very timely manner, and the work done looks like new.

An
Review №14

They give me a free estimate for me and the insurance. Thank you very much.

ro
Review №15

Everyone was very helpful and friendful.

Bo
Review №16

To be honest at first was not happy with who we had to work with because the truck wasnt fixed right. Call them out on it they stepped up to fix the bent axle but the other stuff wasnt touch. The owner contacted us about the other stuff and fixed it, but he asked us to take down the reviews well that put sour taste in my mouth. Not even week later having issues with the truck that was missed in the beginning. Called them out on it again the owner stepped up again to fix, but outed me for the review. So here is my honest review im happy with the end work, but mad it took 4 tried to get it there. Being told that I need to take down my review doesnt still well because feel like they are buying silence. Ive worked at dealership, small shop ect I know if this happened where Ive worked before people would have lost they jobs. Mark you did great work to fix but their too much leaving a sour taste.

Ni
Review №17

They were wonderful. Nice, clean, very fair on price & got the work done lots faster than expected. Highly recommended

La
Review №18

I was in a car accident and my car was brought to this shop. I was extremely impressed with them the entire time. They updated me every two days on my vehicle and where it was at in the process. I got my car back a day early and they were very friendly from start to finish. Kurt was such a kind person and was very upfront and honest about my total costs. Overall I would HIGHLY RECOMMEND this place to anyone.

Ja
Review №19

Honest and friendly staff. Would go back if I got in another accident.

Jo
Review №20

Excellent service by Mike and the other Frontline staff

as
Review №21

My vehicle was one that fell through the cracks and got sent home with things not fixed. While I was very upset about this initial experience, The owner of this location worked with me one on one to fix these issues and I am happy with my fixed vehicle.

St
Review №22

UNPROFESSIONAL - they said they painted it after grinding it down, they didnt even throw a coat of paint on it. I specifically requested a quote before any work was performed, I even called a left a voicemail as reminder to hold off on repairs until I get said quote. They took it upon themselves to begin repairs on my car after I withdrew consent and are taking no ownership for their screw up. Wouldnt recommend, I feel I was discriminated against

Jo
Review №23

The process of getting the repairs was very quick and professional

Wa
Review №24

The whole process of working with Caliber Collision was excellent! Our case worker Ben kept me informed and was able to explain everything very thoroughly! When we received our SUV back the work was flawless! I would highly recommend Caliber Collision to my friends and family!

Do
Review №25

Outstanding service!!!!! I would recommend to anyone!!!!! Exceptional customer service and communication, the work they did on my vehicle was outstanding!!!!Kurt was utterly amazing!!! Thank you!!!

Ki
Review №26

Wife not happy but will give them a chance to make it right Changing my review from 3 to a 5 They stepped up to the plate and made things right to the best of their ability

We
Review №27

They had great customer service and did a great job on my car. I was given updates on how the repair was coming. When my car was done it looked like it had never been in an accident. I would highly recommend them!!

An
Review №28

Above and Beyond! Wow! A repair shop that makes you feel at ease from the moment you walk in to the moment you walk out with your repaired car. They are organized and very detailed! They returned my car to me as if it was BRAND NEW!!! - THANK YOU !- Anna Ewing

Lo
Review №29

Great employees and great body work performed. My Rav4 looks great!!!

Ba
Review №30

My insurance company suggested Caliber and they did high quality work. The body repairs are just like new. The employees were knowledgeable and courteous. The car was ready as promised. The protocols for Covid-19 were very good.

Ma
Review №31

The staff is very friendly and professional! The work done is excellent, I would highly recommend this establishment!

Re
Review №32

I have been to this location numerous times when it was Abra Auto Body. The service has remained exceptional !!!!

Ky
Review №33

Excellent staff. They did a great job fixing my husbands car. Very professional. The work they did was excellent and they worked quick and communicated all throughout. Thanks!

Pa
Review №34

Great service, regular updates and courteous staff. Thanks caliber

ti
Review №35

They got my vehicle back to me before the estimated return time and did an amazing job on the body work. It looks better than it did before the accident.

Br
Review №36

I brought our 2004 Saturn Ion in with a leak that was not easy to find. Even though in the end, the part needed was not available, they identified the source and did what they could to minimize the leak. Ive used this location before under their precious name and will continue to come back knowing they want to help not just turn a profit. Thanks Adam and crew!

Pe
Review №37

My experience was excellent from their phone support right down to the estimate and work. Caliber is lucky to have Mike S. working for them--he is a real service professional. Highly recommend this location.

Li
Review №38

Very professional. I was extremely pleased with the service provider. I would use them again.

Ad
Review №39

If only I could post the photos of this workmanship. Dollar store quality workmanship on my brand new $85k 19 Ram 3500 Mega cab in for a rear glass replacement. Panels left unbuttoned inside with scuffs through out, dirty shoe prints all over my previously spotless leather seats, all of my belongings from behind my seats where they cleared an area to replace my back glass were stashed on my front leather seat heaped up to the leather upholstered dash leaving abrasions, truck is a complete mess inside after being thoroughly detailed with freshly oiled leather prior to its arrival at Abra. Brought it in for a rear glass replacement and there are shards of glass all over the bed after I had already cleaned it spotless as well as inside of the cab after that had been cleaned too. Rubber gaskets hanging halfway out along with trim panels half undone. Wow.. sure hit all the key notes for me!

Jo
Review №40

Incredible work. They repaired my front end after hitting a Turkey. All the fenders are flush and looks good as new. Even better work than when I got the fenders replaced at the dealer. Very impressed. Will bring future work to them for sure.

De
Review №41

Just pulled in to ask a question. Told I needed an appointment. Only seemed to care if I was doing an insurance claim (I wasnt) then verbally quoted me an astonishing amount). I left, and found another shop who told me that the small dent was an easy fix, and some touch up paint for a few hundred dollars. Not the 3 grand I was quoted.

He
Review №42

They where prompt and quick with great results

Mi
Review №43

Because I love this place to fix everyone’s vehicles

De
Review №44

They are great people and do amazing work. Ive already sent my close friends and family for them to care for. Keep it up guys!

Fo
Review №45

Great customer service

je
Review №46

Been here a few times as Abra. Had great service. Has not seemed to change since the name/ company change.

Ch
Review №47

I did get my car repaired after a fender bender. The staff was professional and discussed options throughout the process. Always received a text on status and received a phone call on status. Overall a great experience

Ni
Review №48

I had to go back after they repaired my car after a collision. They forgot to check and correct the alignment. This lead to increased tire wear, which I was very unhappy about. After talking to some other people and shops it seems pretty standard to check alignment after a collision. I wish this shop would have at least given it a glance after 7900 worth of damage was done to my car.

Gr
Review №49

Got a repair estimate and it was faster and easier than I expected. The numbers were in line with the other shops.

Br
Review №50

Awesome place to have car repairs done. Fast, friendly, and repair your vehicle back to pre-accident condition. Their goal is to get your vehicle to look like its never been in an accident as hassle free as possible. The entire staff understands that anytime someones vehicle is damaged is a stressful time and go above and beyond to make a unpleasant situation a whole lot easier and worry free.

La
Review №51

I just dropped off my vehicle for repair what a busy place that does say something about a company correct

Ca
Review №52

So I needed bumper repair or replacement after being rear-ended. Abra was near my home and conveniently located. After dropping off my vehicle there was a several day delay due a bumper shortage and then I was told that two bumpers acutally arrived broken. My bumper damage did not hamper driveability of my vehicle, so I wish that I could have had my car while they figured out the situation with a replacement. When the bumper was finally repaired it looked fine to me. After a few days of driving however the bumper came loose from the car. I called them and was told to bring it in any time and it would be a quick fix. Upon arriving at Abra, I was told that a clip was broken and it would cost me to fix it and they had to order the part so I would also need to find time to come back. They then suggested a free fix of glueing it and that could be done right then. I asked them why it was not fixed correctly the first time they said, Well we are not perfect. I stated that nobody is but now this comes out of my pocket and not the original at fault driver. They agreed and asked what choice I wanted. So bottom line, their mistake cost me money and time.

Da
Review №53

Brought a car in for body damage repair. They quoted $1,700 and they said they could start that day and take 3 days. We brought it back that day and they said they could not start for three days. Brought It back three days later. Next day they called and said that after looking at it closer the cost would be $3,000. We asked what changed and they said they did not know what kind of metal the car was made of and what kind of paint it was. Picked it up took it to another shop nearby and they quoted $1,200 and in the quote they acknowledged the paint type and that it was aluminum.

Ma
Review №54

Service was great and Mike from the shop called to update me every 3-4 days. Amazing service!

Sr
Review №55

Reasonable pricing. Good service

Ca
Review №56

Mike is just outstanding and treated me like a friend! Took a bad crash and turned it into a great experience !Thank you Mike for taking care of me.

Gu
Review №57

Excellent job

No
Review №58

Wouldn’t recommend this place to my worst enemy.... all they do is lie. Never believe the times quoted... all BS

Pe
Review №59

Had our car repaired after a really bad accident. Great work and very fast.

Wi
Review №60

Fantastic service and staff highly recommend!

Am
Review №61

Very friendly and helpful! Got my car repaired in one day :)

Br
Review №62

Ok value. Corporate vibe

Ro
Review №63

Lousy rrpAirs done

Um
Review №64

Nice job on a windshield

To
Review №65

Very poor customer service

Ra
Review №66

These guys are unprofessional rude and unreasonable

Je
Review №67

CoonRapids MN

Information
13 Photos
67 Comments
3.9 Rating
  • Address:11585 Robinson Dr, Coon Rapids, MN 55433, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/coon-rapids
  • Phone:+1 763-755-3665
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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