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Sisson Street Automotive
2001 W 41st St, Baltimore, MD 21211, United States
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Sisson Street Automotive
Comments
Da
Review №1

Jeff is great. Gave me all the options that I had and did a great job fixing my car up. I am moving away from the area and seriously considering driving my car an hour and a half to have Jeff service it in the future.

Gi
Review №2

Jeff is a national treasure. There is no amount of money that can substitute for peace of mind--and Jeff provides that. He goes above and beyond to take care of his clients. Not only is he kind and generous, he is competent as can be. He will ensure that he uses verbage that is understandable and clear to communicate what is going on with his customers vehicles. I truly feel like I can trust his advice and that he will give accurate assessments of my car troubles. He is not out to nickel and dime you and instead will give the best deal for quality work. He has done basic work for me on multiple occasions and the car has always left in tip top shape. He even helped me lay out options when my car had a catastrophic engine issue and did not do so in a self interested way whatsoever. I cannot recommend Jeff enough. Phenomenal service and care that helped me in a very difficult time. I give him my highest recommendation and have told all my friends they would be crazy to take their car anywhere else.

Ro
Review №3

Super awesome service. Nice guy. Middle of the road pricing. Pun intended. But totally worth it.

Yo
Review №4

Jeff (and winnie) were easy to talk to and took my safety concerns seriously and offered a fair price. I am very happy with the results and will use this service again.

An
Review №5

The owner is friendly, knowledgeable, professional, and a pleasure to do business with!

aa
Review №6

I had an absolutely amazing experience here with Jeff. It was my first time Bringing my car to him . He is very thorough and fair. It is competitive pricing and he does a great job. You need to support businesses like this for the extra special touch service that many places lack these days . Great communication and I’m absolutely thrilled to have found him. I definitely will be bringing my car back here from now on . Ladies if you are looking for that “honest trustworthy “ mechanic, look no further. Really nice guy and very sweet dog Winnie .

Hi
Review №7

I’ve been going to Jeff for years now and he is the best mechanic in town. He never hesitates to give me honest advice, is always reasonable with servicing, and I appreciate the small and large gestures he makes for his customers to show he cares about us - whether it’s a thank you card from him and Winnie, a surprise car detailing, or a pair of wipers on the house. Also, Winnie the dog rules, she is a great shop assistant! Always call ahead and you’re guaranteed a painless time.

St
Review №8

Jeff and Winnie are friendly and professional. Care is taken to make time for proper repairs and maintenance. Everything is explained thoroughly. Jeff did work on my clutch system on my 2005 Accord, and he made sure it was working as well as when I bought the car. He also did a free preventative maintenance evaluation. He does not push unneeded repairs. He is honest about the state of the car. I highly recommend using Jeff and Winnie for all car issues and maintenance.Fyi Winnie is his awesome dog, who greets you better than anyone working the front of house in auto shops.

To
Review №9

I am new to Baltimore and there are two things I must have when I move to a new place - a good dentist and a trustworthy mechanic. I finally found the second! I am so grateful to have found Jeff and Winnie :)! Jeff got my 1994 Toyota Pickup purring like a kitten! It fees like it did when I drove it off the dealer lot 24 years ago. In fact I think I feel 24 years younger just driving it! And as the other reviews mention, the professionalism and compassion Jeff shows is unparalleled. Jeff presented me with clear estimates and explained them to me in detail. He even worked late so that I could have my truck for the weekend. Heres to another 150k miles! Thanks Jeff!

Co
Review №10

Jeff is really kind, attentive and honest to deal with. He gives outstanding service and always goes the extra mile. As an example, he just changed my oil and mentioned time that he lubed the hinge on my drivers side door because it felt stiff to him-- a totally unnecessary but wonderful extra. Love his dog Winnie

Ca
Review №11

Trustworthy, excellent service. I have a preowned Lexus, and I dont always like to go to the dealer based on price. Jeff is knowledgeable with Lexus vehicles, and he is has great integrity. The price point was competitive. But what I loved about taking my car here was the great customer service. I was able to drop my car after hours and pick it up on a Saturday. And then when a tail light went out the day after I picked it up, Jeff came in on a Sunday to help me out. Great local mechanic.

An
Review №12

Jeff and his team were a huge help in getting my car back up and running after overheating. His approach to doing business, which involves making sure youre aware of each step and recommendation before doing the work, is much appreciated. First-time customer who will be returning for sure and recommending to friends in the city.

ma
Review №13

Jeff is one of the best. He works extra hard to keep your car working and tries to fix anything that needs to be done. Is an honest guy and will always give you a straight forward answer. The service is always excellent.

So
Review №14

Ive been coming to see Jeff for almost two years now. He has worked on my old Carolla and been really honest about the lifespan of that car and when to stop putting money into it. Recently he inspected a used car I was interested in and told me what he thought of the car WITHOUT CHARGING ME. He has done a ton of favors from topping off fluids in my car to throwing a wheel nut on my brothers Ford after I stripped it changing a flat tire.In addition he has done a lot of work on my boyfriends Scion. Honestly no one compares to his service, not just for a mechanic, but in any industry that I have ever experienced. He goes above and beyond and I completely trust him. You cant go wrong coming here!

Jo
Review №15

Jeff was wonderful. Homely atmosphere, honest assessment, timely work and very fair fare. I will certainly return to Jeff for further repairs to my 2005 Subaru.

Ju
Review №16

I brought my old 1994 Honda Accord over to Jeff when I started smelling a burnt rubber odor from under the hood. He looked everything over for me and told me that I shouldnt put any more money into it because there was a lot going on with it. I cant thank him enough for being so honest with me. I had been to another mechanic a few months before to get a new muffler and new brakes for it. He didnt charge me for the visit and even looked at a new used car for me! I am truly grateful to have found such a respectable mechanic, I have recommended him to all of my friends and family members.

Ke
Review №17

I love Jeff! He is honest, reliable, and friendly. I always bring my car to him and have never been dissatisfied. Hes kept his shop open late so I could get in to pick up my car, and he took a quick look at a problem on Saturday when his shop was technically closed. He lets me know what problems with my car are safety issues and which arent, and he never talks down to me the way some mechanics have. A great place to take your car!

Ju
Review №18

Jeff is the best! He works extra hard to keep your car in great condition. Never tries to upsell or over charge you.

Ne
Review №19

True expert, with an impecable shop, honest and fair service. Its inspiring to see someone with a true love is for his trade.Really rare to see someone with such an integrity in any profession.

Du
Review №20

So before Sisson Street automotive, i took my 2012 Subaru Impreza to Heritage dealership. They charged me $1400 to fix my vent selector along with routine maintenance once, and then $1700 the next time, for recommended services like brakes, differential oil, tires, and scheduled service for 90k.The car returned with a terrible scraping noise in the rear passenger side. Tried to take it back but it was an uphill battle so i gave up. Decided to do research and find the best and most reliable mechanic in the area.Jeff MacMillon.. Sisson Street.If you want your car fixed correctly, and get it all done at reasonable prices that help the shop stay open, and you want your car to run correct...SISSON STREET AUTOMOTIVE is it.100% legit and honest. Im honestly shocked at how simple it is when people do the right thing for their customers.

Ke
Review №21

Guy wasnt there, said he would not be there for hours, then told me he had to have me towed to his other location and charge me. Said it would take near week to repair after looking at it. Had it towed by gieco second time for free, thank God, down the street and they repaired it and had it ready next day. Was a rat nested in engine, chewed some wires. This business is not even open. Stay away

Bi
Review №22

Excellent service. Owner really cares about his customers and their case concerns.

Le
Review №23

Great, honest service at a reasonable price. Highly recommend

Ch
Review №24

Jeff is great- honest and fast, his shop is clean and hes very easy to communicate with.

ia
Review №25

Knowledgeable and a true gentleman

Kr
Review №26

Amazing!

Sk
Review №27

Great place

Information
1 Photos
27 Comments
4.8 Rating
  • Address:2001 W 41st St, Baltimore, MD 21211, United States
  • Site:http://sissonstauto.com/
  • Phone:+1 443-919-7770
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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