user
Hamilton Tire and Car Care Center
5619 Harford Rd, Baltimore, MD 21214, United States
Appearance
Hamilton Tire and Car Care Center
Comments
Be
Review №1

The staff is very friendly, and professional and I enjoy bring my vehicle to a shop that I am comfortable with. Their prices are reasonable and not overcharging.

Ki
Review №2

Wonderfully courteous staff. Great facility to take care of multiple car issues

Wi
Review №3

Service manager seemed nice enough but after my repairs my check engine light goes off a month later. Turns out the Hamilton mechanic didnt reattach a fuel pump properly which resulted in additional work needed. Went to the dealer for repair & Hamilton LITERALLY didnt reconnect the hose properly resulting in my check engine light going off. My original rating was 5 stars but after going to the dealer and paying 500 in labor just to attach a hose properly theyre getting 1 star and Im never using Hamilton again and I dont recommend you do either. Seems like Shotty work to ensure more work for them in the future.

Au
Review №4

I was preparing for my annual visit to Philly when I discovered I have a flat tire. I drove slowly to one place and they quoted me a ridiculous price. Then I stopped at another garage and someone mentioned Hamilton Tire Goodyear. The price and service were impeccable! As a woman, I was treated fairly, didn’t feel disrespected and was charged with outrageous prices and things I didn’t need just for them to make a buck. I will be returning to upgrade my tires to prepare for the winter.

Ga
Review №5

It is hard to find a good repair shop in Baltimore. I had excellent customer service and the job done correct.You will only get told what your issue is no scam work. This shop even offered to help see if they could repair something outside of their ability to fix and was honest enough to tell me that they couldnt and what the issue was.

La
Review №6

The staff is always super friendly and professional. Service was swift and efficient. I will be back.

Da
Review №7

They were friendly and coutreous. They replaced the tire on my company van very quickly. I didnt expect them to do it so fast. Would recommend highly.

Af
Review №8

Friendly, Professional and started working on my vehicle at my appointment time. Will definitely be coming back

Ki
Review №9

This place is great! They treated me like family and looked out for me beyond what’s expected within in there duty! Great people! Everyone from Cindy, Shawn, and the tech Taylor! I salute and thank you for great service!

Ja
Review №10

Hamilton Tire gave prompt service with an oil change and helped me out with a lug nut problem on my Ford Escort. They replaced the bad ones and I could not have beaten the price even if I replaced them myself. I recommend them for great service and prices.

An
Review №11

Friendly and Professional Service. They keep you informed of the needed repairs throughout the entire process.

Ge
Review №12

My 2000 Caddy Deville works much, much better after my last oil change this March. Thanks to HTCCC for their expertise and diligence! The staff are polite, friendly, and best of all, they get the job done on time.

Ma
Review №13

My car is an absolute wreck and was undrivable until Mike, Cindy and their crew got to work on it. I can drive again and plan to make this my go to car service center. Thanks for to good work.

ni
Review №14

Cindy was very helpful & knowledgeable also I was able to get tires the same day .

Ma
Review №15

I highly recommend Hamilton Tire for their professionalism, service, and accommodating natureI feel I can trust their judgement which is backed up with pictures. They represent solid quality service

Ka
Review №16

Normally I take my car to the dealership for servicing but my front breaks were making a grinding noise and the next appointment they had was next Saturday. So I decided to check around the neighborhood. Hamilton Tire had great reviews and was only 4 mins away. They were so nice on the phone and managed to fit me in today. Dropped my car off after 8:00 a.m. and by after 1:00 p.m. I had new breaks pads, rotors and my break fluid flushed. They even gave me a free pen 😁 and you know how us teachers LOVE pens LOL. Also as a woman I appreciated that Mr. Michael didnt talk to me like I was clueless about my car, as has been my experience with some shops. Think my dealership wont be seeing me anymore when Rouge has an issue.

Se
Review №17

Honest, friendly, dependable, reasonably priced...all the things you want in a car repair shop.

Me
Review №18

I seen them not take advantage of an old lady who asked for 4 new tires. They told her she didnt need new tires and fixed her 1 bad tire for $17. This is the only place Ive taken my cars since. They do quality work and its backed with a warranty. Keep up the good work

Ra
Review №19

We just recently moved to Baltimore and I brought my Prius in for a MD State Inspection. I feel fortunate to find such a reliable auto repair shop close to where I live and I plan to continue having my car serviced there.

Ro
Review №20

Price was way better than Bob Davidson Ford for same work! Front brakes rotors and rear caliper I saved $800!

Pe
Review №21

My car was actually looked at and a diagnosis made based in what was actually needed without the shoulds that many shops sell hard based on mileage.The work was done as discussed. As a woman, I was not spoken to as though I was not-quite-bright.The price was fair. I did not feel that I was a get-rich-quick scheme.

Aa
Review №22

I had them do an MD safety inspection on my car. I dropped it off at 8am, and they called me by 9:30 and said I was good to go. Fast, easy, simple.

AR
Review №23

My touch screen radio liight has not worked scence my repair was done!

De
Review №24

Always friendly, fair prices and will work with the customer. I’ve never had a bad experience.

La
Review №25

Genuinely sincere staff, terrific mechanics, great idea with a digital video inspection on a tablet so I can actually see what they are talking about!

Ve
Review №26

Good service and price.

Me
Review №27

I brought my car in for a tire service & Cindy walked me through what needed to be done with my car & explained the different options I had available. I waited in the service center while they worked on my car & they had it done much faster than I expected! They truly value your service & I did not feel taken advantage of, like I am at other auto centers. I will certainly be coming back here for all my other car service needs in the future! Awesome place to take your car!

MS
Review №28

Great professionalism. But hit me hard on my pocket. Lol

Ch
Review №29

Fast service, fair prices, friendly staff, quality work

Ka
Review №30

Hamilton Tire has taken care of my vehicles for years, I always have gotten good advice and positive recommendations on car care. Mike knows that my vehicle is my business and I trust him and the team implicitly.

VE
Review №31

I needed my tire plugged. I called within 30 minutes of closing time. I was so grateful they said come on in. Didn’t have to worry about putting air in the tire 5am to get to work the next morning. Yeah thank you!

Sa
Review №32

Nice and clean. Very professional. Immediate service.

Ba
Review №33

Great staff. The price they give you is the exact price you pay. Been going there for over a year now.

Ke
Review №34

Quick service, efficient, friendly!My first choice for tire care :)

Ch
Review №35

Great customer service, very convenient, dropped my car off and was ready in couple hours, tires are great

Sh
Review №36

Best place hands down!! The manager Mike is awesome! Honest and reasonable work and prices.. Great work and the only place I know that calls to make sure your vehicle is performing as should.. would highly recommend👍🏾👍🏾👍🏾

be
Review №37

They are very good and also care about their customers! I do recommend them for your car services.

Je
Review №38

These folks are so nice and provide great service.

mi
Review №39

Great communication and service! Will be back.

Ju
Review №40

I called in and spoke to Jay and asked him if he was able to put four new tires on my car while I was on my lunch break. He asked me when I could come in, I replied within 20 minutes. He responded with, we will make it happen. Four new tires and an oil change only took an hour for them to complete the job!! But what really stood out to me, was how these guys go the extra mile for their customers. For example, I don’t know anything about cars. So many times in the past, mechanics have told me you need new brakes, you need a new timing belt. But you don’t know if what they’re saying is completely 100 percent honest. I felt very comfortable and I knew I made the right decision in trusting my car with him. His price was extremely fair and honest. He told me everything looked great and I was good to go. Also, Jay sent me a text message which showed a detailed description of my vehicle.

Sc
Review №41

Excellent service by people that know their profession. Its the only place I go for tires, alignment, etc.

Ka
Review №42

They were very helpful! They have always worked with me and even though there were some hiccups in the repair process they kept me in the loop and got my car back to me as soon as possible!! I always bring my car to them! ☺️

Mi
Review №43

I havent been here in years. But when I use to go to them. They was over charging.

Da
Review №44

Excellent service to my vehicle and the customer service was amazing

Br
Review №45

Great people honest and saved me from a breakdown with there inspection

Da
Review №46

Everything was totally great.

My
Review №47

Prompt curteous, skillful service.

Da
Review №48

Service was efficiently excellent!

Ro
Review №49

Hamilton Tire is honest and will fix you car properly always. Mike, Cindy, and the team will go over and beyond to ensure your car is in the best care. I have the worst luck with cars but they keep my car running like its brand new.

Jh
Review №50

Mike is awesome and very friendly! I came in for two rear tires and an oil change. They checked my car all around and told me what I needed to get done. They are also fixing my window (it’s off track)! I will continue to getting my car serviced here! Thank you!

Do
Review №51

Care care reinvented. From the moment I entered the shop, Jim greeted me with a friendly smile. Ashley then found me a technician to do one of their 50 point inspections. Not only did they get me in and out in less than an hour, but Dan the mechanic met with me afterwards and explained what should and shouldnt be done. This was backed up with a digital report texted to my phone--complete with pictures ! Jay the owner runs a great operation. Utilizing the best of Technology to give extraordinary customer service. If my one visit is an example their usual team effort, I recommend Hamilton Tire to anyone. Thanks Jay !

Da
Review №52

This shop is an awesome shop had many services done on my car and I was completely satisfied. Highly recommend this shop to anyone who has a problem with their car

Ke
Review №53

These guys do good work. Which is all you should need.

Sh
Review №54

I had great experience here with Michael and Cindy very professional in pleasant very helpful made sure I was aware of everything I needed done with my truck very satisfied will return when needed thank u😊

T.
Review №55

They have been a great place to do. Business for over a decade. Good work. Honest.

Je
Review №56

A very huge THANK YOU goes out to Hamilton Tire & Care Care Center in Baltimore (or simply, “Hamilton Tire) for their outstanding service that they provided to me and my vehicle. The staff are very friendly, knowledgeable, organized, and thorough in the services that they provide. They treat you and your car like family. Decided to give Hamilton Tire a try in having them perform maintenance on my vehicle after living in the neighborhood off and on for almost 17 years, and I must say that I was very pleased with how they handled my situation with my vehicle from start to finish. Mrs. Kait (service manager) was very professional, empathetic to my unique situation revolving around my vehicle, and stayed true to her word of calling me periodically with any updates on the repairs, as this was quite the contrary in my past experiences in getting my vehicles serviced at other auto repair shops. Hamilton Tire has reasonable rates as well. Hamilton Tire is, in my humble opinion, a gem in the Hamilton community, and would be highly recommended by me to anyone who is in need of affordable auto repair services. A+!

Ji
Review №57

Hamilton Goodyear has been keeping my 1996 Ford Alive and well for many years.

Al
Review №58

Mike was great. While getting a oil change, they found a problem then text me a video, can you believe that. We discuss the solution,I told him I have a extended warranty, Mike said I can use it. If you need good service and mechanics go see Hamilton Tires. Thanks

Po
Review №59

Been having them work on my vehicle for years. Dan, the technician is the best of the best. Never had a problem with his work. Thanks so much!!!!

Ma
Review №60

Customer oriented, friendly, and professional.

Jo
Review №61

If you are looking for an automotive repair shop, you just found it. The Manager, Michael, and everyone else including folks at the front desk, and technicians are trustworthy, smart, and great to work with. They did an excellent job replacing my brakes, pads, and rotors, fixed an issue with my turn signal and put on new wipers. Effortless and easy. Great price, too. I will be back, and will recommend them to family and friends as THE PLACE TO GO.

Ha
Review №62

FAST AND COURTEOUS AS ALWAYS

KA
Review №63

Mike is amazing and helps me take great care of my car.

T
Review №64

I stopped by to see the guys at Hamilton Tire & car care again. I walked in and observed a customer being a little rude to the front desk worker. I was really impressed on how the front desk worker (Mike) seemed to handle a long time customer who thought they could speak there mind.It was my turn to speak with Mike and he remember me from my vehicle and the review. I told him i was back for the front brake and he toke it from there. The job was completed fast and I can’t be more happy with the job.The shop is currently giving a discount to military and law enforcement, so don’t hesitate to let them know. If I’m not mistaken that also might apply to all first responders, but you might have to check. It feels good to have confidence in the place where you take your vehicle for repairs. I now feel Hamilton Car Care will handle my vehicle need and you should too.

Mu
Review №65

Mike is GREAT!! Both he and his staff are experienced and highly professional. I really appreciate the welcoming atmosphere and timely service. No one has kept my car in such great shape as these guys. I will stick with them for a long time to come! Thanks guys!

Te
Review №66

Ive been using Goodyear within the Hamilton community for quite some time now. The service there is always great, and u live the staff. I had an emergency on yesterday (April 9, 2019) concerning a flat tire on my truck...I stopped in to Goodyear and they were very understand of my emergency. They got me in and out without having to make an appointment, and also without the long wait. Thank you again guys for continued great service.Terry

Do
Review №67

Thanks Good Year Team!!I got in a car accident, and had Jiffy Lube (which I’ll never do again) fix my car. They didn’t properly fix it, which prompted me to come to Good Year to have my car serviced again. Upon arriving at Good Year, I met Michael Winer, one of the service managers, and he immediately jumped into action. He put my car on the lift and told me what the problem was within a matter of minutes, and that he could get it fixed in an hour tops. And he even corrected one of the issues that Jiffy Lube did not fix, at no cost to me. This was some of the best customer service that I have received in a long time. I don’t care that I live downtown, I will be bringing my car back to him to service it whenever I need. And I’ll be sure to refer any family member or friend as well! For ANYTHING car related, Mike is your guy!!

B
Review №68

Great place, friendly knowledgeable staff, highly recommend this place.

Ni
Review №69

I live up the street and decided to go somewhere local to repair my flat tire. Unfortunately, the tire had two punctures and was not salvageable. They gave me a great price on a new tire and I was in and out in under an hour. Wonderful service and will use again!

Al
Review №70

Great experience all the way around. They fit us in quickly. Were friendly and super professional... the perfect combination. They carefully explained all work and the costs seemed completely fair for all of the work done. They even followed up a few days later to be sure everything was still fine. Highly recommend.

Ga
Review №71

Mike the manager was really courteous. Provided me with excellent service. I highly recommend these guys for any car repairs needed.

te
Review №72

I have been going here since 2015 and never once have I felt cheated. As a woman who knows nothing about cars Mike has been so honest and fair with me. I highly recommend this place to everyone. I love going somewhere where they treat me like Im somebody, it matters🤗😍🤩🤗🤩😍🤗🤩😍🤗🤩😍🤗🤩😍🤗🤩😍🤗🤩😍🤩😍

Ho
Review №73

Been going there for a few years..Honestly Im hard on mechanics because theyre hard to trust. I trust these guys, and they reward loyalty. I send people there when they say they need a place.. I have my wife and daughters go there and noone has ever complained. Good people, good mechanics.. stand behind their work. 5 stars.

Ge
Review №74

The customer service is impeccable great excellent customer service and always let you know whats going on Quick Service.

Mi
Review №75

Great customer service! When I dropped off my car, I mentioned that I was going on a short road trip for work. That evening, I received a follow up phone call from Mike to make sure everything went well with the repair and my road trip went smoothly. Thank you for the attention to detail in service!

Cy
Review №76

I love the service, communication and professionalism that is displayed from everyone. Mike and all front desk personnel are patient and respectful as they explain the problem with your car. They are empathetic to the frustration of customers when their vehicle isn’t working, and work to alleviate the stress. Their communication is superior to any other car repair shop that I have visited. They stay in constant contact with you, and regularly update you on the progress or problems with your car. I feel like everyone there cares about me, and if they care about me I am confident that they will provide me with excellent service to my vehicle. They will always have me and my family as customers for life.

Na
Review №77

Each time I have gone to Hamilton Tire and Car Care I have been deeply satisfied. They have treated me with respect and concern. The workmanship on my car gets an A rating. If you have problems with your car I highly recommend you go to Hamilton Tire and Car Care first.

Mo
Review №78

Excellent experience and very fast service. Ashley clearly explained all the car repairs to me. She also worked around my schedule so that I did not have to wait long in the shop. She was easy reach and great to work with. I will definitely be back whenever my car needs more work.

Sc
Review №79

I was there twice this week and had great service both times. I never experienced anything negative while I was. Jay is top notch and his entire staff was great. Ashley and Mike also took great care of me and my vehicle.

Ch
Review №80

Michael at Hamilton did a phenomenal job all around—unparalleled service. If possible, please promote him. I believe his vehicle repair etiquette is in a class of its own and it showed during my experience at this Harford road location. His customer service skills and repair knowledge gave me comfort in leaving my new car to a repair shop I hadn’t been to before. And for that first experience, I’ll continue to come back for each and every maintenance repair needed. I look forward to recommending your great in-house talent to friends and family.

Wi
Review №81

Friendly, fast and professional!

Ju
Review №82

Great service and great staff

__
Review №83

Mike & the crew are highly professional, and are very concerned for their customers cars. Always a pleasurable service experience.

jo
Review №84

Michael was very informative and courteous. I would recommend good year to all my friends.

Ja
Review №85

Great shop. Kind and helpful staff. I love the service, communication, and professionalism. I have recommended other family members due to the excellent service.

Ge
Review №86

Honest, trustworthy, dependable. Gets the job done right the first time in a timely manner. Crew courteous and nice to deal with. 5+5 stars.

Vi
Review №87

Be sure not to believe these fake reviews that are being posted by the company. They are complete con artists who likes to overcharge and not do the work. They will buy cheap parts or no parts at all and pretend to put them in your vehicle just to charge you a lot of money. Be aware and go else where.Owner responded saying something about a same customer. Shows they have scammed more than just me. Beware guys. Go to a reliable mechanic not people who don’t know what their doing.

Je
Review №88

Great shop. Honest and helpful staff. Its great they have a woman there to easy fears many women have of auto shops!

Th
Review №89

Mike is awesome!!!! Always takes great care of my car and myself being military!! Great work with everything they do! It been about 2 years now since Ive been going to them and it always feels like family with a warm welcome. HIGHLY RECOMMENDED

Sa
Review №90

Great service and very friendly. Happy to have this shop in my neighborhood!

Sa
Review №91

Yeah, I got a nail in a tire and they patched it, but I came to say the pen they gave out is the best pen Ive ever had.

Da
Review №92

I always try to take my car to Hamilton Goodyear and have been for years now. Recently I needed a new tire because of a nail puncture. As always Michael got me taken care of and fit me in their schedule quickly. I also only paid a fraction of the tire price because Micheal recommended road hazard coverage on my last tires, he told me I should get coverage because of how much I travel. I will always trust this shop and continue to use them in the future.

Vi
Review №93

This is the place to go! They take good care of you. Prompt, attentive, fair and thorough...and they go above and beyond to make sure you are taken care of and they find the best pricing for what you need (always beat the dealerships and search for savings for you). They do great work!! Mike and Bill are your friend!

Lo
Review №94

Its nice to be treated with respect. They explained what needed to be done. I f theres a problem, they do their best to rectify it.

To
Review №95

Do not take your car for inspection here. They will tack, on things to increase the price, even though, after my visual inspection like lower ball joint were perfectly fine. He took a long screw driver, and tried to show me movement. There was none! He said I have to replace both, at almost $900 to have work done. He tried to convince me that there is movement. B S! 2 other mechanics said that they should have not failed. This place is a bring it in, and well make it as high as we can to get the work! B S! A BIG RIP OFF!ITS A SCAM!

La
Review №96

I am highly suspicious of auto repair facilities. I don’t trust them. After having work done at Hamilton Tire & Car Care Center, my opinion has changed. But, just for their facility. Their manager and mechanic proved themselves honest, dependable and proficient when it came to repairing my diesel truck. I have not had a single problem since they repaired it.

Ka
Review №97

They take care of my car as if it is their own. My car is my business. It has to be functional at all times. Mike and his crew take care of me and my car and I never have a problem they troubleshoot they find solutions they get the job done I think theyre terrific.

Ed
Review №98

Micheal was helpful honest about what needed work and fixed my problem for a reasonable price

Da
Review №99

When I called on my way to the shop in the tow truck due to a flat tire, I was told there was a 2-3 hour wait. I wasnt happy, but needed my tire fixed or a new one, so I accepted it. But it only took an hour, and I ws able to continue with my day thanks to Mike, who was friendly, sociable, responsive, and efficient. It will be my go-to for car care!

Sp
Review №100

Michael Winer & staff did an excellent job repairing my vehicle. Friendly greeting, prompt service. I recommend them as a professional shop.

Information
11 Photos
100 Comments
4.6 Rating
  • Address:5619 Harford Rd, Baltimore, MD 21214, United States
  • Site:http://hamiltontires.com/
  • Phone:+1 410-426-2220
Categories
  • Tire shop
  • Auto radiator repair service
  • Auto repair shop
  • BMW dealer
  • Brake shop
  • Car repair and maintenance
  • Chevrolet dealer
  • Mercedes-Benz dealer
  • Volkswagen dealer
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–3PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations