Excellent service! Will always trust and continue to have windshield services done here!

Exceptional work and friendly customer service.

Good glass replacement and good service

Got a new windshield for my 98 explorer today. Looks great! Thanks guys

Very helpful and polite, only place in town I will go to for glass repair or windshield replacement!

Novus class has been more than helpful the last few times I’ve needed a chip repaired in my windshield I called they got me in right away it took about 25 minutes at the most and I was on my way. Today I needed to get a chip repaired and I made an appointment a few days ago I called to see if I could change that appointment and be 10 minutes behind and they were more than willing to he’ll let me just come in a little bit late but then I had to call again and see if they could take me two hours early because I had more free time than I thought earlier in the day they were again is super helpful and really really considerate of my timeframe with dropping off and picking up children today. I will always use them as they are super helpful. One of the owners had asked me if I have a zero dollar deductible on my car insurance which I happen to have which I then called a number and filed a claim and I was able to have my windshield repaired free of charge and State Farm send some information and Novus gets paid through them it was so fast I was in and out in 20 minutes with this repair

Prompt, professional, Courteous! I called the second I got a rock chip the day before Thanksgiving and they got me in immediately and I had my windshield sealed, paid for by my insurance, and ready to go within 30 mins. Ive been coming here for over 20 years now and have literally never had a less than perfect experience. Thanks Novus.

Dave and his team are very knowledgeable and do an excellent job

The glass replacement I needed for my older car isnt available in Anchorage warehouses, but Novus found the glass and was transparent about cost and options. I talked to 6 other glass shops in town and no one else offered, or was able, to find the glass anywhere else. They also fit my car into an already busy day, then finished the job earlier than anticipated. Great customer service.

They have an awesome staff and they did quality, and fast work.

Someone smashed my car window with a rock. The only positive part of the whole experience was Novus Glass. They were able to get me in the same day and had a new window on the car within hours. They also took care of vacuuming up all the glass shards on the floor and seats so that I could use the interior of the car again. Low price and super friendly. Would highly recommend!!!

Great company for auto glass replacement and repair.

Had to have a chip sealed on my truck windshield. Wait was a little long, but the repair job was great.

Quick freindly and relativly cheap compared to others

Ive been to Novus twice now and both times theyve exceeded my expectations. Not only are they fast and have good prices, but they do good work and aim to be honest and upfront as well! As long as they continue doing what theyre doing, I would most certainly recommend them to others and I wont be going anywhere else.

Novus Glass in Anchorage is fantastic! I got a pretty good size chip in my windshield this morning on a car I just purchased two and a half weeks ago! I called them today and they told me to stop by this afternoon. When I arrived they got me right in after a tiny wait and the chip turned out to be more than they expected and they had to fill it from two different angles but they just took care of it. On top of that, they helped me get the front license plate frame off and installed my license plate even though they were super busy! Amazing customer service; I highly recommend Novus Glass!!

I am so grateful and happy that Novus was able to take care of my broken window in my van and get it done that same day! i had called all over town and everyone was saying they were going to have to wait about a week or longer to get my window fixed because it needed to be shipped up from Washington. Dennis called around and found a used one that i was able to pick up and get installed the same day. They were so friendly and nice after dealing with my van being broken into and having my daughters diaper bag stolen. They did such a great job and i would definitely go back and get more work done here in the future. THANK YOU FOR BEING MY HEROS ON MY DARK DAY! :)

Ive come here for several vehicles. Great customer service everytime. I highly recommend them.

Had my window busted out Sunday morning. I Called these guys 8 am Monday morning, they got me right in and had my car back to me before noon. Pricing was decent, great customer service! They even vacuumed my car, much appreciated!Thank you :)

Excellent, efficient service. I called around 2 pm, made appointment for 3:30 pm and was out in less than 15 mins (fixing a small crack on windshield). Very friendly, professional stuff! Ive been going to Novus for years and have ALWAYS had only positive experience.

They have treated me so well. Very happy with their service. Friendly and efficient.

Very helpful customer service very good

I was able to drop off my car, without an appointment, with less than an hour until closing time, and they fixed a ding in my windshield within 20 minutes. Mike, the person operating the front desk at this Novus location, was very helpful too! He called my insurance company for me to handle reporting the claim (all i had to do was answer a few yes or no and verification questions with my insurance) and just like that, I was able to get the cost of the repair covered under my insurance policy, with no additional cost to me.What could be better? The staff was friendly, had my windshield repaired in under a half-hour, and i didnt have to hassle with insurance. I would highly recommend this Novus location to others! The service was exceptionally great!

Customer service was great from start to finish. The amount quoted on the phone was exactly the amount charged in the end. They even vacuumed and wiped down the inside of my car, which I was not expecting. Thank you!

Holy smokes these guys are awesome. Do not go anywhere else even if it is closer by. They not only replaced my eurovan windshield but sanded out some rust and added some rust inhibitor. These guys are the bomb!

My front left window was busted out and everyone else quoted me higher prices while also saying that Id have to wait til the next day for them to replace it.Novus replaced the glass on the same day and had a lower price. They also detailed the areas they worked in, repaired a broken clip in my door, and the new window rolls up and down better than the old 1 did. These guys are awesome!

I had gotten a chip in my window just a couple days before Christmas and at 3pm so I was frantically calling everyone to see if they could get my car in and Novus was the only one that could take it in right when I called. I probably would have got a spider web across my windshield as it was super cold and I would have had to wait the weekend out if they couldnt get it done that day. Thank you Novus Glass!

My wife took our car to this shop for window replacement. They did a great job. They are the only shop in town that actually uses OEM windshields. The last I hear, all the other shops use cheep glass from Mexico that cracks the next time a rock hits it. The cheep glass is two thin sheets of glass with a thick silicon layer in between. The windshield that came with your car from the factory is much thicker glass and less silicon in between. Always ask for OEM Glass. You can tell just by picking up the glass that its a lot heavier the the Mexican stuff. I used to fall for the adds about cheep windshield replacements. Those windshields never lasted very long.

The guys at Novus were great! I came in right before closing and they fixed my windshield really fast. It looks great!

They did an awesome job at replacing my passenger side window. Vacuumed all the glass on the floor. And clean my floor mats. I highly recommend them for their quality of service.

Specifically chose them for the next day availability. This was confirmed by 2 staff members. The next day I made specific plans to park the car in a dedicated area at work, that took 2 spaces in order to provide a working environment. I called after waiting 4.5 hours to find out that the appointment would be the following day. There was NO ownership of the miscommunication, or explanations of how the process might be improved to avoid the mistake for another customer. Blame was placed on the call center. The manager was dismissive and passive aggressive. Found a GREAT referral Bager Glass 522-3927! Awesome and very accomodating man. Please honor him with your service needs.

The best in town! I will always bring my vehicles to them to fix my dings.

Only been using these folks for over 30 years, believe that should say enough for their quality of work and customer service.Brad Brown

Great staff. Real easy to work with.

I had my car broken into and needed my wondow fuxed. Called around town and Novus had the best rate for window replacement. I got my car in the same day that the incident happened and they even detailed my car making sure they got all the broken glass out. I was shocked by their quality customer service in combination with the lowest price in town. Great guys.

Fast service, they know what theyre doing!

Fast service and great staff.

We were in and out of there in 20 minutes. Had to get windshield repaired. It had a bad chip.

They were great!

Personable great people

Fast and reliable

Friendly, Fast, Reliable..

Great job