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Anchorage Auto Glass
720 W 58th Ave Suite B, Anchorage, AK 99518, United States
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Anchorage Auto Glass

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El
Review №1

They were quick and very professional. I called and they got me in right away. I would definitely recommend these guys anybody.

Je
Review №2

They got me in quick and fixed my rock chip very quickly and professionally! Theyre also very friendly and it doesnt hurt that you get to pet cute dogs while you wait too :)

Al
Review №3

Professional service, good price, and the people are so kind here. Plus they have very cute dogs to pet while you wait. I was in and out with 2 chip repairs in 10 minutes! Definitely will be back again.

Jo
Review №4

I was really impressed with this place. They had my new window in stock, got me right in, and told me they would have it done in 45-60 minutes. . They called me about 50 minutes later and it was done, and the job looks great. They stand behind the work with a generous warranty. Id happily go here again for another glass job.They even let me know about a Groupon that saved me some money.Dont be scared of the big dogs, they are friendly and well trained.

Ch
Review №5

Just completed a transaction here. Long story but maybe the most genuine service provider I have ever seen. Great firm to do business with!

Je
Review №6

Highly recommend Anchorage Auto Glass. Jacob is really awesome, easy to deal, friendly and setting up appointment is super easy.He was so nice and helpful. Service was so quick. Impressed and will use again.

fa
Review №7

Ive brought multiple vehicles here, always done on time.They are good at what they do and very efficient, thats how they can get you in and out in a timely manor. Thank you.

Je
Review №8

Thank you for helping me stay warm! You guys helped me tremendously. If your insurance quoted you and referred you to anybody else they did you a disservice! Immediately contact Anchorage Auto Glass show them your quote and they will work a better deal! Small business can give you a better deal ! Big corporations rip you off !!!! Support Smaller Business please the ya guys are great honest and hard workers!!!!

J
Review №9

Always grateful for their very fast and polite service at a very reasonable price

Ja
Review №10

Jake and Ethan are excellent! Good communication, quick and efficient. Thank you so much brother! Will use again and refer all of my friends.

Ca
Review №11

Great customer service. Took about 10 minutes.Looks great!

Th
Review №12

I needed my windshield replaced and brought it in. The price was competitive to the others in town and the service was fast. I did have an issue with the glass that was put in (had distortion in one area) and spoke with Jacob (owner). He advised me to bring it back to address. He was able to replace it at no cost and got it done quick! A great business that stands behind their word. I highly recommend them!

Gl
Review №13

End-to-end this was one of the best experiences I have had for auto work in Anchorage. Window was broken out Saturday afternoon. I contacted Anchorage Auto Glass that afternoon close to closing time and was told to make contact when they opened Monday morning. Monday morning we dropped off the vehicle and had a call back within a couple of hours that the work was finished. Im very happy to be saving your number and although I hope we dont have any more broken windows I am glad to know that you are there when we need you. Thanks so much.

Ry
Review №14

Jacob worked hard to hunt down a replacement windshield for my Tacoma as they have been consistently on backorder for the past year. He drove his own truck across town to a distributor in order to verify it would be the right fit. He brought it back to the shop and installed it for me on the spot.Above and beyond service, Ill only be using his shop for any future needs.

Jo
Review №15

Great service and we got a quick appoitment to replace our windshield.Very profffesional and we only had to wait 45min-1hr for our car to be done. We highly recommend this bussiness. Thankss

Ae
Review №16

Jacob and his crew is so awesome and friendly, also Jacobs dogs were also friendly. I only had to wait an hour for them to work on my windshield and very professional team

Su
Review №17

Cheapest price out of several that I called, extremely fast service time, staff was super nice. And they have beautiful dogs in the lobby to say hi to. What more could you ask for?

Al
Review №18

Amazing team here!!! Wonderful and super friendly owner, fantastic service. If/when my windshields breaks again this is the ONLY place I will ever go. Thank you for the fantastic experience and keep up the great work!

Ch
Review №19

Awesome service!!! Quick and affordable. And the fur babies were the nicest

bl
Review №20

Very sufficient and very clean

Ma
Review №21

Great service! I got a wonderful deal on replacing my windshield. Their explanation of the care for my windshield right after it was replaced was very clear and helpful. They will replace your windshield free of charge if there is a rock crack within 30 days of the replacement and a lifetime warranty for non-rock related cracks and leaks.Thank you so much for doing a wonderful job!

Sh
Review №22

Amazing!!! So fast & efficient!! Highly recommend coming here. Great people. Thanks again!!

Ma
Review №23

They were super easy to work with, friendly, and quickly got the job done. Id recommend them to my friends and family.

Ko
Review №24

If I could rate Anchorage Auto Glass more than 5 stars I would!! They got not one, but two of our vehicles in short notice. My husband owns his own company and was on a time crunch so we were just going to drop his truck off first but the owner asked how much time we had, we said about an hour, and he said he and his team could do both. They kept to their word and both our vehicles left their shop with bright, shiny, and clean windshields within our time frame! I highly recommend them to everyone!!

Sc
Review №25

I wont be taking my business anywhere else!Jacob was great from start to finish. Very professional and courteous, and he seriously wants to work with you to make sure he gets your business. With as many options as there are for auto glass repair in Anchorage, the dedication to the customer is what sets these guys apart. Hes been in the business for over 10 years, is very knowledgeable, and has great connections with different companies and warehouses to get you the best price possible.They were very understanding when I talked about pricing from other shops, and will absolutely meet or BEAT any price you can show him from Safelite or any other shop in town. I personally dont use Groupon, but they offer amazing deals on chip repairs and full replacements that are worth checking out.Youll love Lenny, the shop dog. While he may be intimidating to some, he loves people and keeps you company while you wait. Speaking of waiting, you wont be doing much if it... the shop has a great turnaround! I was in and out in less than an hour for a full replacement.Jacob made sure I was happy, as well as informed with their process. I even found out the last glass was done improperly by another shop, and why they knew. Great aftercare tips to ensure the job lasts.Lastly, they have an amazing warranty... Lifetime for any faults with the glass (manufacturer defects, non-rock breaks, etc.), as well as a 30-day rock chip fix guarantee.Like I said, I wont be going anywhere else. Ill be bringing my next glass needs to them... and suggest you do the same.

Ky
Review №26

Nice friendly people work here. I have nothing against the owner or employees. I did get a bad piece of glass with imperfections that cause road lines to distort and headaches. Within 30 days I went back and the owner and he said he could put a new windshield in for just the cost of the window, labor free. It seems they dont guarantee the glass if it has distortions and youll have to repurchase the window in case you get a bad window. From the many positive reviews here I am hoping this situation is a rare occurrence.

Tr
Review №27

This guy has a scary dog, but always gets the job done right and fast. Try and catch him early in the day as it gets busy later on.

Lu
Review №28

Gave me the best price in town. Did quick good work and was very friendly. Also guaranteed their work and offered free chip repairs for the first 30 days after they replaced the windshield. Also love the office dogs.

Al
Review №29

Got my car in, replaced windshield, was in and out in about an hour. Very affordable. Explained tips for basic maintenance. Great experience, definitely recommend!

Da
Review №30

I wanted to go somewhere local to get my windshield repaired. I was offered a discount off of my insurances deductible making this the cheapest windshield repair I have ever paid for! They were extremely communicative, helpful, and kind. I would recommend them for any auto glass needs.

To
Review №31

Had my side window shattered, one call to Jacob and he was all over it. Brought it by amazingly friendly and professional. Got me in right away, vacuumed all of the glass out and had me on my way in no time. He even noticed that the stripping along the windshield was loose and fixed it. Highly recommended.

Ch
Review №32

Very professional, great price, and great customer service

Au
Review №33

My window was replaced in a half hour. Way quicker than anticipated. Staff (I spoke with Ethan) was very polite and my new window looks great. Thanks for everything, Ill definitely be coming back in the future. I appreciate the f*** out of you guys!

Cy
Review №34

The staff was very friendly and accomodating when I arrived for my appointment. And they did a great job replacing the windshield on my crossover.Unfortunately, I can only give one star because of the following:#1I was quoted $250 on the 23rd of April for their services. On the day of my appointment (30th), I was still charged $250 even though Jacob acknowledged the $100 voucher on checkout. He even helped me navigate through my app to mark the coupon as redeemed - only to find out that I was STILL charged full price when I checked my credit card balance at home.#2I had to drive back to their establishment after I tried to resolve the problem over the phone - Mr. Jacob said, he is too busy to accommodate me.#3Excuses:I was told 250 is the already a DISCOUNTED price. When I asked Why didnt you tell me its 350 then? I got the answer I felt bad for you. You wouldnt buy it otherwise!#4Mr. Jacob is busy and seems to be under tremendous pressure. But its not an excuse to raise his voice at me.#5I was handed a $30 refund to cover my Groupon purchase. After receiving it, I heard Mr. Jacob say, Thirty dollars! What a joke!#6Other customers can get the discount. But I cannot. (refer to image)I have brought two vehicles to them over the years and was never disappointed. Sadly, my third visit wasnt the best experience.EDIT:Owner posted a reply to this review and wont own up to his mistakes. What is so wrong with wanting to save more money when there are means to do it? His business was advertised on Groupon, but cant honor it? It doesnt make any sense.To anyone who is going to get a quote from Mr. Jacob, please ask him if he normally deduct 100 dollars from it. Because he claimed that I already got a discount for the price he quoted me.

Ta
Review №35

Excellent customer service. Great location. Easy to schedule. Recommend Anchorage Auto Glass for windshield rock chip repairs

Ju
Review №36

Top notch service had my truck in and out in no time at all. The customer service was better then any place I have been dealing with any vehicle I have ever owned. The whole process went flawlessly and I couldn’t be happier with my new windshield. Jacob the employee that helped me out was very courteous and very prompt with his service. The shop was very clean and made me feel right at home. Would never go anywhere else to deal with any of my auto glass needs. Highly recommend to anyone looking to replace a windshield or any other glass in there vehicle. I would give them 10 stars but it will only let me leave them 5.

La
Review №37

Great service!Glass replacement looks great and the warranty is unbeatable.Only place to go for auto glass repair.

Sh
Review №38

This was my first visit with Jacob and his team. Absolutely WONDERFUL customer service!!!!! So very easy to work with and he doesnt cut corners. They do it right and sincerely care about their customers being 100% satisfied with end product. I will come back to Jacob any time I have a glass issue with my truck and recommend everyone do the same! Ive found the best in town and plan on sticking with him. You just cant go wrong with this guy!

Br
Review №39

Somewhat meaningless to write a review when so many other reviews say the same thing, but this place is fantastic! I just got home from getting my windshield replaced and have already recommended them to 2 other people. Apart from very fast service and getting a good deal, I received education on the process of replacing a windshield, information on the products used, and many tips about how to care for the windshield if a chip occurs. Oh by the way, they offer free repairs for chips w/in 30 days of getting a new windshield. I had been putting off replacing a badly cracked windshield for over 2 years, but finding such an excellent company sure takes a lot of the sting out of the experience!

Am
Review №40

Had my windshield replaced at Anchorage Auto Glass today. They were easy to get a hold of and quick to respond to a request for a quote and appointment. They are super friendly and knowledgeable and had my car done in about an hour! Prices were more than fair. They also offer a lifetime warranty for leaks or defects. Would definitely recommend.

Jo
Review №41

Jacob always does a great job with our windows. And he always gets it done so quickly! Just enough time for my kids to play with the office dogs :) Overall amazing job and terrific customer service!!

Mi
Review №42

Jacob was super friendly and very accommodating, not to mention they had the best deal on windshield replacements by far (with a lifetime warrantee included). My appointment took less than 30 minutes and was overall a great experience. Will definitely be back again if I ever need window repairs!

da
Review №43

Everything was just easy. Exceptional customer services, and they assisted me in taking care of my insurance claim. 10/10 would recommend.

Pe
Review №44

I dont typically take time to do a review on a company but I had to with Anchorage Auto Glass. They are extremely wonderful to work with. They are honest, fast and offer competitive rates for all their services. They value customer service and make sure you leave feeling like you received superb service.

Wa
Review №45

Great price and fast friendly service. I drove for a long time with a cracked windshield because I thought it would be expensive to replace it and Id have to leave the car for the day. So glad I found Anchorage Auto Glass. Very reasonable price and it took less than an hour. I cant say enough about this business. I highly recommend them!

Pr
Review №46

The customer service is on point, they communicate with their customers and I have always been satisfied with their service they have done 3 windows for me so far and as long as they keep up this good service I will continue to come back.

Mi
Review №47

Wow was very impressed with the price for both my windshield and driver side window replacement took them an hour and was professionally done will recommend to anyone looking for a window replacement for your car best prices in town I literally called everyone and he has the best price! Thanks a lot my friend!

Ma
Review №48

The price of the glass itself was very good, but the quality of work has been horrible.Upon getting back home I found most of my rear seat bolts loose, to include seat belt bolts. My key fob transmitter was not working, I had to pull the rear seat to find out they left the transponder unplugged. The worst part though is that after they did my rear window replacement it has leaked like crazy. I had to tape the window up to keep it from leaking.I was told 2 hours to do the window, took 4 and they still did a horrible job.I’d never refer anyone to this place.

be
Review №49

Jacob and Ethan were professional, the windshield they installed appears to be good quality for the price, and they did the work on time. I like to support local business, and this it a good one!

A
Review №50

The service was great and the price was even better. I called around to numerous places and Anchorage Auto Glass was the most competitive with time and money spent. I will be coming back for any future auto glass needs!

Ni
Review №51

Great customer service! I had my windshield replaced with them and now getting my husbands windshield replaced. They are super friendly and get people in quickly! I would highly recommend Alaska Auto Glass.

Ca
Review №52

This place is fantastic. We had a small rock chip on the windshield that we wanted to take care of before it spread. I called anchorage auto glass around 11 and they had immediate or afternoon availability. He offers an awesome $40 for 3 chip deal. The work was done in less than 15 minutes. FYI - there are two employee doors around back and the customer entrance around the other side of the building. Use the customer door!! Also, the shop dog Lenny is beautiful and very sweet. Definitely check this place out.

Ro
Review №53

After some price checking Anchorage Auto Glass did not disappoint. Simple as making an appointment... and an hour later our windshield was fixed. Jacob is an outstanding owner and takes care of his customers—Five Stars!

Br
Review №54

Anchorage Auto Glass provides first class service! They were friendly, helpful, and got the job done quickly. Will never go anywhere else again! Thank you!

Ta
Review №55

Excellent service! In and out in 30 minutes! Great windshield super happy with the entire service I will be a customer for life and highly recommend them to my family and friends. This business is the best for auto glass by far! Thank you Jacob and team!!

Jo
Review №56

Got me in immediately and amazing customer service. Did a great job and in good time and at a great price. If customer service is important to you, then this is the place for you. I was a repeat customer three times. Thanks for the great work.

An
Review №57

Fast and friendly service! My car was in and out quickly, it was GREAT! They even changed the wipers I had inside my car for after the windshield was replaced. Wonderful customer service! Id go back and recommend to others.

Iv
Review №58

Ive come in for 3 chips over the years. These guys were super friendly and efficient. In and out in under 15 minutes. And the repaired chips havent turned into cracks so they mustve done something right! Super your local small business!

Mi
Review №59

Super fast and friendly at the store. Saved my windshield by fixing 2 rock chips! Definitely going here next time.

Bo
Review №60

Great service, excellent prices. I have had the windshields on 3 vehicles replaced over the last year. They have always been courteous and professional. I highly recommend them for your windshield repairs.

Ja
Review №61

I had a chip filled for $40 and that covers up to 3 chips, as I only had one to be filled I was given a voucher for the other 2 chips free! This is the best price you will find in Anchorage hands down!!! Staff is fast and friendly, appointments only so call before you go in and save a few bucks in gas you wont regret it for the price.

Ma
Review №62

Called Speedy Glass for a windshield replacement quote and was very disappointed in the womans customer service which definitely made me decide to call another company. So I called Anchorage Auto Glass and a young man answered my call. He was very refreshing to hear from especially after my not so friendly and rude encounter with the previous company. Thank you so much for your great customer service. It is very appreciated. Looking forward to working with your company!

Mi
Review №63

Went out of their way to procure part i needed. Excellent service.

Da
Review №64

Professional and quick! Got a windshield replaced on my F150 last winter and just getting around to give the shop kudos. Glass was a direct match and fitment was perfect. The owner knows his stuff!

si
Review №65

Awesome service! He made the process painless and fast, charged $40 for the repair of three chips in my windshield. One of the chips was quite an eyesore and from leaving it unattended for so long, the damage was pretty much irreversible. Yet, he worked his magic and didnt charge me for the gnarly chip. I have credit for the next chip, which will now have duct tape slapped on top of it before coming in! Thank you so much for your professional service and Lenny. I love Lenny.

La
Review №66

Honestly, this is my first review and Im only doing this because I was SO IMPRESSED by the dog, Lenny. Haha just kidding! The customer service was amazing, he got me in first thing because I had a flight to catch and had me out in less then 30 minutes. Great guy, great shop and Ill be going back from here on out!!

Ke
Review №67

Quick to schedule with multiple options available. Work done well, on time, and with a lifetime warranty on the work performed. Price was about 30% less than a quote from a corporate/nationwide company in Anchorage. Also had chip repair done on a different car and similar experience. Would recommend.

Jo
Review №68

Professional and quick service, very happy with their work.

Jo
Review №69

Great service! Extremely fast and professional work, was very happy taking my truck there!

Br
Review №70

Had back slider replaced in pick up.Location was busy, took several day to book a spot. All was to my satisfaction.

Ch
Review №71

This is the first time Ive reviewed anyone via this platform, but the owner Jacob was so nice and helpful, I had to give a shout-out. He squeezed us in to a busy day because we were from out of town, and then saved us money by guessing that a leak wasnt coming from the windshield but the roof. He took time to explain how hed handle it and said to give him a call if we had any other questions. It turned from an hour-long appointment into a DIY job. Ill certainly come back here if I need auto glass in the future.

St
Review №72

Ive replaced 3 windshields with these guys now, all on different vehicles. The other guys wanted $1000 for my Mercedes and I got it here for under $300. Their glass is high quality also, none of the wavy look of some of their competitors. Ive had one of their windshields on my truck for over a year now without a crack even after multiple rocks.They arent a huge operation, so be patient with them on quotes & scheduling. You wont be disappointed with their service once you get in.

Je
Review №73

Great place! Fast and friendly service with fantastic rates. The owner is awesome and has a legit customer base. I will be back again when needed.

Ca
Review №74

Pretty good with what I gave them

Be
Review №75

Best customer service in Anchorage. Highly recommend. Good prices, great service...

Dm
Review №76

JACOB and his crew is amazing, always get me in and out. Great prices and great services.

ro
Review №77

Great customer service! Fast and done right highly recommend. Get your auto glass done here

Er
Review №78

Awesome customer service, cant beat this shop. Will not go anywhere else. Thanks again for the great work !

je
Review №79

Update a few hours later: 3 StarThe owner called me and wanted to reconcile for the incident. I appreciate that he sought me out and admitted that he regretted the situation. He offered to replace my windshield at his cost, and I feel that this is a fair solution to the issue. The owner showed a lot of character by reaching out. It was an unfortunate situation, but I feel that he did all that he should have for customer service.Came in with two small rock chips and left angry with a big crack in the windshield. I went with a groupon to fix a few small rock chips, and they quickly sent someone out to fix them. After a couple minutes of setting up the employee asked me if a big crack was in the windshield before. I told him that it wasnt because I would be replacing my windshield if that was the case. So he went inside to talk to the owner and the owner came out and told me that the windshield was already broken and that any pressure could cause the crack to show. So basically he told me it was not their fault and that they would put my groupon toward a new windshield that would be another $160.So I went in with two small rock chips and now I have to pay to replace an entire windshield and they were unwilling to make up for their mistake.

Ma
Review №80

Second time coming to them! Great Customer Service. They work fast and the prices are very reasonable. Thank you Anchorage Auto Glass

Ni
Review №81

Good service, has a waiting room and friendly greeting dog that looks like he could also be a guard dog. Fast and affordable side window replaced and cleaned within an hour.

Ja
Review №82

Had an emergency leak in my windshield and Jacob took me in immediately between scheduled appointments and fixed my windshield. Was able to save the windshield and save me some money too. Recommend going to him for any problems you may be having.

Jo
Review №83

Windshield replacement on 2006 Kia Optima. Easy appointment setting process. Uses electronic communications / office facilities very effectively for great communications. Took less than 30 minutes from arrival to driving away. Cleaned the dashboard top in addition to the glass. MOST IMPORTANTLY - This is NOT CHEAP KNOCKOFF glass. This is EXACTLY WHAT was removed with the exact same sunscreening and masking.

Ta
Review №84

Amazing service! Got my vehicle in and had it done quickly, but properly! Friendly staff.Easy to book appointment!

DZ
Review №85

Very affordable replacement of my truck side window. Got me in immediatley and was done fast.

Di
Review №86

Excellent costumer service, switched windshield in less than 40min. We are happy!!!Well recommended!

Jo
Review №87

WAY LESS EXPENSIVE than Safelite. Great customer service and very fast work. I used the Groupon to get some chips filled in before winter. The owner was nice and even filled in an extra chip for only $10 extra. Ill be coming back if I need more work done.

Ma
Review №88

Excellent service, quality work and fair prices. They have replaced windshields for me on both my truck and car.

Jo
Review №89

Jacob helped me with a last minute repair for a rock chip on the windscreen, he was very helpful, friendly and professional. Highly recommended!

Ya
Review №90

Absolutely great customer service, quick turnaround and fabulous job. Jacob is very flexible with your time and easy to work with.

Ke
Review №91

Great Auto Glass place. Customer Service, Great! Quick and highly recommended

Bu
Review №92

Good customer service

Da
Review №93

Great honest service. fast too... recommend.

Br
Review №94

Great fast service and they were cheaper than the competition. Would definitely recommend these guys.

Hu
Review №95

Got me in quick and replaced my windshield with no wait- great service.

My
Review №96

Emailed for a quote for my windshield. Received an email for me to call the number given. I called the number left a message. Waited a week no response. Left another email and another message. Two more weeks no return call or email just for a quote. Will probably just stick with Safelite. After he apologizes publically on here. He doesnt take but a few hours to email me to tell me my review was a bit harsh trying to guilt me. Then lies saying hes tried to call me numerous times and email even though I tell him theres no phone call from his phone or emails from him and that he could have left a message or text me the quote as fast as he replied to my review. He then tells me sure I have screen shots I guess he was trying to make me believe he kept screen shots of everything he tried to do to contact me. Then he says but Im not gonna waste time on an angry person. So if you give a bad review expect him to try to guilt you or take personal shots at you. Ive seen one other review where he was telling a woman she was confused because she said he acted like he didnt want to be on the phone and was rude. He doesnt take criticism well. If you want to be abused def call him. To bad I cant post my screen shots from what he said to me on here.....but thats what FB is for. Thanks Jacob

Je
Review №97

He was very friendly fast and efficientI love that he has groupons and saved me alot of money and i fell in love with his dog lenny!!!!Just remember when you are looking for services bigger is not always better...from my experience Locally owned shops wont treat you like a number they treat u like a personI will tell everyone i know about my experience at anchorage auto glassThank you for doing a great job!!

Je
Review №98

Nearly a year after they replaced my windshield they went out of their way to help me troubleshoot a heater blower problem that was unrelated to the work they did for me.Thank you!

Ti
Review №99

In and out. Awesome service!!! Pro military!!!

ky
Review №100

I arrived 10 minutes before my appointment and I was done before my appointment time. The owner did a great job and even let me have an extra chip fill on my Groupon.

Information
20 Photos
100 Comments
4.7 Rating
  • Address:720 W 58th Ave Suite B, Anchorage, AK 99518, United States
  • Site:http://akautoglass.com/
  • Phone:+1 907-903-3778
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9:30AM–5PM
  • Thursday:9:30AM–5PM
  • Friday:9:30AM–5PM
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
Planning
  • Appointments recommended:Yes
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