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CPR Cell Phone Repair Albuquerque - San Mateo
2529 San Mateo Blvd NE #11, Albuquerque, NM 87110, United States
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CPR Cell Phone Repair Albuquerque - San Mateo
Comments
Pa
Review №1

Fast, friendly and they know what theyre doing. I have used them quite a few times over the last few years and they have never disappointed. If you need help with repairs, dont hesitate.

Ka
Review №2

Best service ever. My phone was not charging, the portal and/or prongs needed repair. I had 5 years’ worth of photos on that phone, most of times spent with my recently-deceased husband. They repaired my phone so it was able to hold a charge and I was able to retrieve my precious photos. They were amazing, kind, compassionate, professional, and a blessing to me in the throes of my grief.

Bo
Review №3

The tech in the front was friendly, the cost was reasonable and the turnaround time was quick.

Al
Review №4

Would definitely recommend! I got my battery replaced for a vacation and the first one was... bad 👎🏽Worse than what I replaced it for. But they replaced the first one for free and this one works great! Very reputable and I can probably keep my phone another 2-3 years 🤩

Hi
Review №5

I am always very impressed with their services and staff there. I have used their services multiple occasions for different issues with my iPhone. They always take care of amy issues I had with my phone very promptly and competently. And their pricing is extremely reasonable, too.Highly recommend! to anyone!

Jo
Review №6

The person that helps me was very helpful with my phone and went the extra mile to look for something else I needed. Ill indeed go back!

Jo
Review №7

I brought my iPhone X in for repair since the bottom of the screen was no longer responsive. Turned out the battery had expanded and damaged the connections in the screen. They were able to repair the screen and replace the battery in a very reasonable amount of time. The space was clean and well maintained (smelled great). The only reason I cant give them a higher score is the battery they replaced in my phone will only hold a two hour charge. Update. After posting a first three Star review they reached out to me and informed me that I did have a limited lifetime warranty on the battery and they are currently in the process of replacing it with a new battery. I have to say that is excellent customer service

Th
Review №8

Quickly took care of my issue and kept me updated on the whole process… I had a screen break on a brand new IPad and now can actually use it.

an
Review №9

Had cracked my screen on my galaxy note 10. Stopped in and spoke to Patrick. He told me a new screen would have to be ordered and delivered before the repair. Took a couple days and they had the replacement screen in. Got a call from Patrick saying it was ready and I could stop by. The job took only an hour and a half even with a repair in order ahead of me. Streamlined work and great customer service. Not sure if there are better price rates for service/competition out there in the city but this is definitely a reputable company that fixed my screen in a pinch.

Ch
Review №10

Great customer service and fast repair. Definitely recommend.

th
Review №11

The store employee was very thorough and was able to get the screen and frame of my phone replaced with in an hour while helping other customers

Ku
Review №12

My son threw his ipad like a boomerang. The screen was so shattered that chunks actually fell out & the power button didnt work. For a little over a hundred dollars they made it just like new. AMAZINGLY FAST & HONEST WORK done here. Im disabled & my wife & i have 4 kids. Moneys tight! CPR really rescued us on this! Thank you sooo much!

Sa
Review №13

I walked into this store twice in the past month with phone problems. I was on the verge of tears both times. Both times I had fallen and dropped my phone . (I have had some recent eyesight issues which contributed to this). One time Dallas helped fix my phone and the other time Donnie helped fix my phone. They were both professional, kind, Knowledgeable and helpful. I am super grateful to both of them.

Ph
Review №14

They took us asap, did the work quickly, and charged a fair price. The price was considerably cheaper than the competitors.

Er
Review №15

Had a rare S7 he had the battery. Great customer service.

Ca
Review №16

Fixed my PS4 on timely manner

JB
Review №17

Patrick was awesome. Replaced the screen on my iPhone 11 in 30 minutes for a very reasonable price! Thank you !

Sc
Review №18

Very credible review of cellphone issues after t mobile took over sprint. Answered my questions very reassuring. Cell phone chaos! But hardware passed. THANKS

Br
Review №19

My iPhone 6s is 5 years old, had a bad LCD, charging port, and battery; a cracked screen; and was water damaged (which caused my Touch ID and Home button to stop working, and also worsened my phones battery life). I read good reviews about CPR and the San Mateo location, and decided to give them a chance after I was dissatisfied with a previous repair on my phone from a different repair shop. I left my phone with Josh C. 2 days ago, where he said hed take a thorough look to see what needed to be fixed, described which problems were likely caused by what, walked me through what the quote would be, and that it would be ready yesterday afternoon.When I picked it up this morning, I examined my phone and saw that Josh was able to get my Touch ID and Home Button working again, replaced my phones LCD and screen, and replaced my battery with a brand new one, and Im very happy and impressed. A different associate was there, so I was unable to speak with Josh, but he called him to confirm the repairs he made and what the payment came out to, and I was highly satisfied with the price I paid for the repairs and service I received. I have concerns about the battery, but I was reassured that its under warranty, and that if I need to bring my phone back for the battery draining too quickly, that CPR will replace it.I absolutely give Josh and the CPR San Mateo location a 5/5 star rating, and it will definitely be my #1 place to go to from now on if Im ever in need for repairs for my phones, tablets, or game consoles, and I will recommend them to anyone and everyone in need of said repairs.

jo
Review №20

Unbeatable price, and unwavering professionalism. I cant recommend this business enough. Theyre worth your time

Wi
Review №21

Outstanding customer service! Fixed my problem in 10 minutes.I will be back!

Ca
Review №22

I consulted with SEVERAL different cell phone repair businesses before decided on CPR (San Mateo location) - they were the only ones who treated the issue with urgency and professionalism. Patrick addressed the issue promptly and was friendly and professional. If you are faced with an unfortunate cell phone disaster, I highly recommend doing business here.

Ch
Review №23

I had a great experience here. My phone had been having trouble charging and I was concerned that the USB port was damaged. The tech said hang on, blew it out with compressed air and discovered a lot of lint had packed its way in. Simple fix and no charge. I will be back when something more serious needs attention.

Sa
Review №24

Easy and efficient! Patrick provided excellent customer service. Highly recommend this business if you need fast and professional service.

Av
Review №25

I have been to these guys a couple of times and every time they have been super nice, very efficient, very helpful, and I’ve always fixed whatever my problem is. I couldn’t recommend this location in this business enough. Thank you!

Ma
Review №26

Great customer service! Representative (Josh C) was professional and knowledgeable about industry and products at store!! I got the best deal available for cell phone repair!! Highly recommend this store for all cell phone repair needs!! 👍👍

Ri
Review №27

Was treated very courteously and did an excellent job of replacing my cracked screen

Th
Review №28

Great turn around for screen replacement; reasonably priced.

Tr
Review №29

Was an expensive repair I thought.I am new to this business. Needed to have a cracked screen repaired Josh gave me some options so I left my phone with Josh he said it would be ready on Saturday. I dont live in the Albuquerque area, I called to make sure the phone would be ready for pickup before I made my trip to Albuquerque. Both Josh and Son were very professional kind and answered all my questions as well as sharing their expertise advise. Very happy with the repair Son did! Thank you both I will recommend CPR on San Mateo Blvd.to others as well as looking forward to future business.TD

Ca
Review №30

Amazing service! They offer a lifetime warranty on not only their repairs but their screen protectors as well. I would definitely recommend this store to my friends and family who are looking to get any device repaired!

Is
Review №31

Excellent customer service, my phone was an easy fix and the person who helped me (josh) jumped on it without hesitation and solved the issue in a heartbeat! I was literally in and out and in that whole 3 minutes I had a great experience. I will now go there for any of my cellphone needs even if it’s just a charger. that’s how impressed and welcomed I felt in that small interaction. Strongly recommend this place!

Di
Review №32

Very nice customer service. They were very patient with me and my insurance company and they even ordered the screen for my phone.

LV
Review №33

If you want a quality repair, this is the store where that will occur. Josh, the only person who has helped me at this location, is knowledgeable and experienced. In addition he is professional and friendly. The store is very clean and open. Dont hesitate to bring your products here for repair.

Ka
Review №34

Great first impression, very welcoming staff, clean organized store! The gentleman who works here is very informative and gets to the root of the problem with no time to waste. Plus you cant beat life time warranties! I definitely recommend them to any one needing repairs!!

Br
Review №35

Very nice guy in the front who fixed my mother-in-laws phone. I would definitely recommend anyone needing a phone repair to come here. Fast, friendly, and inexpensive. Thank you!

ab
Review №36

I had an emergency, use my phone for work. Within half hour my issue was for very reasonable price. Customer service was outstanding, definitely I will be back.

Ed
Review №37

Excellent service! The battery replacement was done quickly and at a reasonable price. The store is clean, the service friendly, all around a great business.

Pe
Review №38

Josh went above and beyond when helping me fix my Ipad. He did everything in his power to get it in to working condition, and he did not settle until it was done absolutely perfectly. As someone who has worked in the computer and electronics repair business, it is tough to find good, honest people to service your electronics. Josh at CPR repair is one of those people, and they have earned themselves a customer for life!

Je
Review №39

I stopped by because I had gotten some bad advise from the Geeks at Best Buy, and Jason was extremely helpful. He was able to retrieve the docs on my tablet and help with my cell phone, all for nothing. This guys is great and will now be my go to guy.

Th
Review №40

Good customer service, very patient thank you for changing my battery in my iPhone. Thank you for chainging my battery in my iphone.

Na
Review №41

This place is great. We just walked in and they make sure our phone was working exactly as we wanted to for a reasonable price. They also had all of the parts in stock. The associate who helped us did everything we asked him to do without charging us extra, as a gesture of goodwill for new customers. Well, we are lifelong customers now for sure.

Je
Review №42

I would recommend this place in a jam a little expensive, but the work performed was exceptional.

Wa
Review №43

I had a good experience with CPR Cell Phone Repair. The environment is a nice open space and the staff were great. They were able to repair my phone within hours at a reasonable price. I will definitely use them again.

De
Review №44

He made my day and he saved my phone...I recommended this place for any phone repair, just ask for Josh!

Ja
Review №45

Great service and very knowledgeable staff! Went in with questions about my iPhone, the technician working was able to answer all of them and give me reasonable pricing on my repair!

Ni
Review №46

They were incredibly professional and couldnt have been happier with the service.

Wa
Review №47

Fast and inexpensive battery support.

PJ
Review №48

They stick by their word and warranty the repairs. Thank you for making it right for me. Worth every penny.

Vi
Review №49

I highly recommend this store, the staff was professional, knowledgeable and extremely helpful.

Gi
Review №50

Super customer service. And they knew what they were doing.

Li
Review №51

Very informative staff was awesome because they were personable Pleasant and smiled and laugh with me to me that was awesome there should be more of that thank you for your help

Je
Review №52

This place is great. The manager Zack took my screen and that I purchased of te internet and installed it for $45. Works like a charm what a deal. 6 y.o. S5 has now has new life!

Th
Review №53

Nobody waiting in line. Superior customer Service. And Superior technical service

He
Review №54

Good service just never seem to carry parts I have needed.

Pa
Review №55

He was very helpful really appreciate their fast service highly recommend :)

An
Review №56

These people are my heroes,,great honest service,,very reasonable prices and great work,,service was fantastic, Josh and the staff are the best in Albuquerque,,i highly recommended this place for all your cell service needs,,thank you

Co
Review №57

The service at this shop is excellent! Highly recommend!

Ry
Review №58

Excellent customer service.

Ef
Review №59

Went in for a battery on my phone came out with a broken phone. They told me take care and give me another phone all I was doing it wasnt charging my phone like I wanted it was in the 90% to 95% so I wanted it to become a hundred percent with a new battery and when I took it back all I did was turn on and turn off by itself not very pleased with them 😡 they didnt give me another phone he said I was stuck with it.

Ev
Review №60

They overcharged me to get my playstation fixed and then we’re a week late with getting it back to me and now it doesn’t even turn on. But eventually they fixed it and it works

Sh
Review №61

Josh Moreno, was awesome with helping fix my phone. Greatly appreciate his work! Thank you Josh!!

Su
Review №62

The rep took care of me ASAP replaced the battery on my phone under warranty no charge. Great customer service

Ch
Review №63

My daughter and I came in and they put on the screen protector with less than a 10 min wait. They are fast, friendly and very professional.

Er
Review №64

They replace the wife cell phone screen and did a great job quick service and very reasonable.

Je
Review №65

Needed a repair. Charged me for a diagnostic even though I already knew the nature of the repair. Told me it would be done in 24-48. A week later it was still not done and they told me they couldnt find the parts even though I was able to find several places with the parts in a couple hours. Then tried to raise the originally agreed upon price even after that.Overall Im sure they can repair stuff, but youre probably getting ripped off.

Mi
Review №66

Fast, friendly and knowledge service. Ill be coming back for my other phone needs

Ca
Review №67

Worst experience with cell repair worst bar none cuscsr was ok but screen installation on my Galaxy J 7 wasnt screen was very bad after new screen install can see lines on phone now I sent back after repair now screen is very loose button is not flush at all and can see screen popped up with otter box case installed I should have had no issues after install screen has flipped completely off its side after a very small fall off chair u cant belive they installed it wrong twice!! Taking it in the morning to repair and raise hell

Dr
Review №68

Josh fixed my phone for me. Great guy! Definitely recommend him.

Jo
Review №69

Surprisingly quick same day service on repairing a damaged charging port

If
Review №70

They were very quick and the guy i worked with was nice, my phone is working great thank you so much!! I was so worried but im not anymore God bless!

Ga
Review №71

No comment

Ge
Review №72

Really recommend them good service been here twice .

Da
Review №73

They are still working on the phone.Hope to have news today.

fr
Review №74

Did a great job fixing my cracked screen. My speakers a louder now cleaned up my phone thanks

Jo
Review №75

My iPhone screen was broken and they fixed it in not time and for less than you’d pay at the apple store. Really nice and great service!

Jo
Review №76

Ok place to fix your phones

Ro
Review №77

They fix it pretty quick, and it didn’t me much at all.

La
Review №78

Great customer service! I strongly recommend !

Je
Review №79

Very helpful and quick on repairing my phone.

De
Review №80

Very nice people.

He
Review №81

Great job while you wait.

Ma
Review №82

CPR cellphone repair is a rip-off I visited their location in the mall (cottonwood mall) they gave me a price of $40 to replace a charging port and sent me to the menual location and then was quoted over $90 I left and went to Best Buy and bought the same device with upgrades for $39.95

Ca
Review №83

They were friendly and quick. Phone looks new again.

Ro
Review №84

Good experience overall. Friendly and fast service.

Ne
Review №85

Good effiecient and fast cell phone repair!!

Ge
Review №86

Overpriced

Ti
Review №87

Repaired my screen but not my camera.

Li
Review №88

Friendly and honest!

ma
Review №89

They are very efficient when they are fixing my phone!!!!

Jo
Review №90

Know their business and prompt!

Ju
Review №91

Was fast, and great costumer service.

do
Review №92

Great place, good customer service.

pj
Review №93

Friendly and very helpful!

li
Review №94

Very good experience so far

Em
Review №95

Such great service, highly recommend it!

an
Review №96

Did such an amazing job.

Sa
Review №97

They did a good job

Le
Review №98

Fast and friendly service!!

Jo
Review №99

Very good

Ch
Review №100

Quick service

Information
18 Photos
100 Comments
4.6 Rating
  • Address:2529 San Mateo Blvd NE #11, Albuquerque, NM 87110, United States
  • Site:https://cellphonerepair.com/albuquerque-san-mateo-nm/
  • Phone:+1 505-881-4023
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–5PM
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