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Discount Tire
1353 E, Yuma Palms Pkwy, Yuma, AZ 85365, United States
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Discount Tire
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Ra
Review №1

This Discount tire is awesome! The staff are very helpful and pay attention to detail and the customers. On several occasions, Ian helped me with my service issues and questions. He even took a tire order for vehicle after the business closed for the evening. He is incredibly professional and knowledgeable. Matt is also incredibly helpful. Their customer service is superb! I HIGHLY recommend this business! :)

Ch
Review №2

Employees are honest, caring and help customers as quickly and fairly as they can. Store gets busy at times but they do awesome work. Got a large bolt in one tire, all 4 tires were worn to legal limit. 70k miles on the set. Helped me purchase 4 new tires and were honest with me about the best value for the price (not most expensive tires).

Bo
Review №3

Surprisingly fast considering how busy they were. Got me handled & out of there in under an hour. Fast open Wifi during my wait, too. Friendly, efficient & knowledgeable staff like most Discount Tires Ive patronized. Good pricing even on labor intense services.

Pe
Review №4

I want to thank all the people at the Yuma Mall Discount Tire for a very fast repair of my tire with a very slow leak. They found a nail in the tire and repaired it for FREE. I will buy my next set of tires from Discount Tires. Thank you very much. ...Peter

E
Review №5

I honestly havent had one bad experience here. Went for a tire rotation and they told me it would take 45 minutes. Well, I set a timer just to see if they were a company of their word. Not only did they get me out in time, about 3 minutes AFTER I left out of the parking lot, the timer went off; and the tire rotation was free. I honestly expected to pay. The perks that come with doing business with Discount Tire is unmatched; out of the two Discount Tire stores in the the Yuma city area, this one is the best; Also, if you dont want to wait long, do NOT go Friday-Sunday. Those are the busiest days due to the fact that it is the weekend. Go during the week like I do. Less of a headache. Make an appointment too.

Fe
Review №6

Discount Tire,my #1 to go place!!!Always great Customer Service. Luis was very helpful and friendly.

Bi
Review №7

Great experience. I made an appointment for the next day for a leaky tire. They fixed it without cost and in short time. I will definitely buy my next tires from them again.

J&
Review №8

Needed front tires as we were snowboarding Yuma and ready to head back home. Had an issue with Big O tires. Went to Discount. Dennis was our salesperson. Great customer service. Took a couple days to get our tires but took care of us and Discount has a great warranty whether you buy tires from them or not. Will go there for future tires. Thanks Dennis.

No
Review №9

This place is awesome they take care of you really fast dont bother too go anywhere else

Mi
Review №10

Great group of employees here. Great products and they stand behind what they sell. If you need tires, this is the place to go.

Ma
Review №11

These dudes get you in and out (as long as you plan a little). Theyre friendly and knowledgeable. Yes, you can certainly go cheaper with some of the tire shacks around town but since I travel frequently, I like Discount because they have locations everywhere in case I have tire issues on the road.

Re
Review №12

Always have had good service here. Either in Florida or Arizona.

De
Review №13

I made an appt, so they got me right in. Could stay in my car after paying and paperwork. Guys are great!! Feel very safe, they clean, clean clean after everyone comes in and out. Wearing masks. Very polite and nice group of guys here. Im very happy with my visit and purchase!! Highly recommend this store. Being able to get my car right in and wait in it while they work makes it so much easier on me with health problems I have. I am so happy with the service here!!

Da
Review №14

Discount Tires has always treated me with respect and kindness with striving to Excellence! Ian took great care of me and they were so fast and helpful. Ive been a patron both here and in California and I am always very pleased!

Vi
Review №15

Had tires rotated before trip to LA. Great service.

Je
Review №16

Great place it worked out great. Even got a discount! Got to see Ein also.!

Ci
Review №17

Excellent, quick courteous service. Listened. I felt they were more about the service than the sale.

Va
Review №18

The staff is honest and very knowledgeable about tires. It is definitely the place to go. They also offer FREE tire repair and FREE tire rotation.

Ke
Review №19

Absolute terrible experience started out fine.kicked me out of their system sat there for 2 hours was told Im next I watched them pull car after car in. Finally had enough had them retrieve my keys and left with no satisfaction at all. No air in my tire Serious problems there.

Li
Review №20

Dennis Anderson is the man. Everyone is always so nice

Va
Review №21

Excellent service, quality work and fantastic prices. Never disappointed. Clean comfortable waiting area and I commend then on there covid safety practices.

Br
Review №22

Very long wait and they didnt fix what we needed :) dont recommend i was wating for 2hours

Jo
Review №23

Dennis and his staff at the Yuma mall location, were outstanding, professional and went above and beyond in helping me get back on the road!! Highly recommended!

Jo
Review №24

I would never recommend this tire store, the Medford store couldnt put a dual real wheel back together correctly without me returning and having them do it again, only for them to get it wrong again!! Also, lost my beauty ring after getting new tires, this is a 2009 vehicle!! The Yuma store took 3 weeks for new tires to arrive, on my appointment day, I went in, and salesman tried to talk me into coming back another day, they were too busy, it took 4 hours to mount new tires!! I wanted Michelin tires, and the assist manager said Michelin doesnt make P225 75 R 17 tires so I had to settle for Firestone tires?? Really?? Is that the way to do business?? I Will never return to this business again, not even for my free tire rotation

Wa
Review №25

Great service. They pitched me all my options, respected my decision and took care of my tire in a timely manner.

To
Review №26

Great service as usual.

Ca
Review №27

Though it took a little longer than planned, they helped me out and got me new tires. The gentleman helping me make it easy, and the warranties I had were never in question and applied to the new tires. I will go there again.

Bl
Review №28

They are quick for talking care of my vehicle. They told me it might be around an hour and a half since there were two people queued ahead of me. They called me in 45 minutes saying they finished.Got two new tires, tires rotated and filled, and they already helped the people ahead of me. I call that fast service which was appreciated

Ka
Review №29

The greatest service

In
Review №30

I enjoy coming here because the men are very kind, courteous and knowledgeable, they always do a great job. Fantastic the tire warranty

Bo
Review №31

I am deeply disappointed in this location! Been using Discount tire for many years, but now going elsewhere....A month ago I purchased new tires for my truck. They were special order, so I went in and had the order placed on my account. Two weeks passed without a call, so I called them for a status. Yep, the tires were never ordered. So I waited another week and they finally arrived.I made an 8am appointment, so I could drop my truck off and Uber to work (without being late). I pulled up and waited in their outside check-in spot (There was one car in front of me). As one of the associates was leaving the desk to come out and greet the person in front of me, someone had just parked in the lot and met the associate at the door. Instead of asking the person to wait their turn, they both walked to the counter and we had just been cut in line.The person in front of me and I got out of our vehicles and went in to ask what the deal was.... we were apologized to and asked to return to our vehicles. I was mad, but let it go. We all make mistakes.It took 1.5 hours to be checked in snd I could leave, now I was mad. I just let it go... voiced my opinion, but just let it go. I needed tires.2 weeks ago I ordered a matching spare... 1 week later and guess what, it wasn’t ordered again! Waited another day, and they rush shipped one in. Got there for my appointment and waited in the Check-in area. Like before, as an associate was coming out the door, someone parked in the parking lot and cut in line. The associate didn’t even hesitate to let them do it.If you’re going to make this STUPID outside check-in thing, make EVERYONE fallow the damn rule!!!I will get the spare tire from Amazon and NOT have to deal with this BS!

Ti
Review №32

All staff were extremely respectful, working hard as the store was packed with customers, they fixed our tire in a timely manner and did not charge for fixing the hole. We were on our way home to Ohio from California. Steven H. was awesome for helping us. Thank you!

Iv
Review №33

Overall discount tire is the place any one should go to get there tires. They are legit and reliable and should be flexible with your needs. My experience was met positively however the cashier I had didnt seem to up to speed on searching for the right tire for me and needed to get help from another employee which just made there line more backed up and gave me a feeling rushed feeling. My other complaint is I wish I used my military discount instead they made me do a mail rebate to save money. Little did I know that this would be a 8 week process

Y
Review №34

Super fast service. Staff are friendly and ready to help you😊

Ma
Review №35

Dennis Andersen former driver for Grave Digger was very helpful and polite in hooking me up with new tires for my Mazda 3. I do recommend that you go visit these guys down at Discount Tire. They will take care of you.

Ja
Review №36

Just got new wheels..everything was great

Ro
Review №37

Stopped to get the tires checked for air. No One was coming to help. 1 of the attendants his name is Kevin I believe Was clearly off work but he stopped and asked if he could help us. When he heard that we needed air in our tires he went back in to let them know. We were still waiting a few minutes and a attendant came by I believe his name is Silva stopped and asked if he could help we told him that we were waiting for air. He went to look for someone and came right back and did it his self. This is my tire shop!

Je
Review №38

Dennis gave me several different options and ideas. I came in to buy 4 new tires and he was honest about my current tire wear. He also offered to upgrade my donut to a full-sized spare.

Cy
Review №39

They were quick, organized and courteous. The whole store was very clean

Ma
Review №40

Needed to fix leaking drivers side rear tire. Drywall screw in edge of tread. Not repairable. Ordered 18 in Z rated Michelin tire, not an in stock tire. Will return for the new tire when it arrives.

Ka
Review №41

Made an appointment and was in and pretty fast. Nice friendly staff.

Me
Review №42

Discount and their staff are very accomodating and provide the best service.

Ze
Review №43

They put tires on your car and dont completely rip you off.

Vi
Review №44

Clean & professional staff. Had appointment but still had to wait 1/2 hour before they started.

Cr
Review №45

Horrible service. I an appointment at 1PM didnt get taken in until 147PM and then no one would approach me didnt get out of there til around 215PM. I also got a phone call from one employee and hangs up on my. I further get a text, that my vehicle is ready for pick up and they hadnt even begin to work on it. 😤😡

Ja
Review №46

Great service. Dennis is the person to see.

Er
Review №47

Pretty busy so the wait was a little long. Staff is always freindly and the guys here move quickly. Replacing two tires for my truck usually runs around $400 but you cant beat free repairs and rotations.

Al
Review №48

Great services by Ian!!!

Al
Review №49

Walmart is v the worst for installation and balance. Discount tire has come thru for me everytime and 100 percent when it comes to flats, balance and rotation

La
Review №50

I wont go anywhere else for tires. Always great service, they price match, and always friendly.

Pe
Review №51

I ordered tires online and waited to be notified they were at the local store. After a few days I called the store to inquire and was informed the tires I had ordered werent available. I ended up getting something quite different rather than shop around. Im not pleased with the sales experience online or at the store, but the installers did a great job, were helpful and pleasant to deal with, unlike the salesperson. I wont go back.

Al
Review №52

After a bad experience at the 32nd Street store I came to the Palms and was taken right in and my tires were rotated and I was on my way. Great experience! Thank you Frankie and Luis!

Ma
Review №53

Location location location... this location can’t be beat.. not sure how the other one is still in business. With plenty of shops and restaurants in the immediate walking vicinity, it’s hard not to choose this one. We were in and out within 25 minutes. Awesome.

Ma
Review №54

Max is the best there is. Only place in Yuma I would take a truck car or rv to.

Je
Review №55

Discount Tire is our go to tire shop. They are affordable, they have locations nationally and have a great warranty for very reasonable. We recently had to replace our tires because the tread was gone, however, they were still under warranty and so they gave us a partial refund of nearly half the purchase price. I was very happy that they were able to refund us and it definitely helped with the purchase of new tires.

aa
Review №56

Been to this location a few times in the past. Usually I just show up and they take care of whatever I need. This time was during covid-19, called and made an appointment for drive up service. Everything went well and it was fairly quick. I would recommend making an appointment though, I over heard a couple customers complaining about long waits.

El
Review №57

I had a check your tire light on. Want by Discount Tire in the Palms Mall. I was greeted by IAN who was so kind and polite.I just wanted to say Thank You for your good service today

St
Review №58

Was quoted for 1 to 1&1/2 hour wait at 11 am for a tire that keeps going flat. Walk around for an hour and 30 minutes, stop by and ask how its going because my car is still in the parking lot. Their response is appointments take priority and you have 4 people still in front of you so itll be another 1&1/2 hour wait. Maybe if I wore leggings you would bat your eyes at me too, ya you Dennis. Blatant disrespect.

mo
Review №59

Luis was very helpful and they had what I needed in a timely manner I didnt wait along time thank you guys

Iv
Review №60

They are the most courteous people and are always willing to meet the expections of their customers. Mr. Suchma is a true professional in every sense of the word. They educate the public about tires and wheels. The staff is amazingly fast and efficient to give you the best service.

Gi
Review №61

Always Polite, Respectful Customer Service. I take My Personal and Work Vehicles there.

Su
Review №62

Very courteous and helpful staff. Service was done in a timely manner!

Er
Review №63

They put on my spare tire, but forgot to check my tire pressure. My tire pressure message came on my dashboard. Dont forget to always check tire pressure. All in all they were polite.

P
Review №64

The guys here always offer great service

Da
Review №65

Outstanding Discount Tire Location!fast friendly service and they dont give you the run-around alike other places such as Big o.

Je
Review №66

Great service

Ev
Review №67

Professional and courteous customer service. Sales associate was knowledgeable of promotions and not pushy. Overall I had a pleasant experience!

da
Review №68

Popped a tire they got me in and out promptly

To
Review №69

Weve bought tires many times over the years and have always had a good experience. This Discount Tire went above and beyond in helping us with our tire problems. We had a tire that was losing air, so we dropped off our Ford Excursion to have them deal with it. It turned out to be a wheel that had broken a weld and was leaking air. The nice older Hispanic gentleman recommended that we swap the tire out with the old spare and use the spare rim until we could have the wheel repaired or replaced. He then recommended that we take the wheel down to Bobbys Territorial Harley-Davidson where there was a guy that could weld the rim (another Yelp review). Long story short, the rim was fixed, the good tire was remounted and we were on the road. The best part was that Discount Tire refused to charge me! We will continue to buy our tires from this great company.

Vi
Review №70

Steven and Ian are awesome. If you need tires, go see these 2.

Ri
Review №71

They are awesome, fast and nice as always

Mo
Review №72

Had American made Goodyear trailer tires.

Br
Review №73

Absolutely blown away with the level of service here at Discount Tire. I came in a screw in my tire needing a patch with a tire rotation due fully expecting to have to pay for both. However, I was told that I would not be charged for either service. All this trip cost me was a little over an hour of my day off. 100% recommend Discount Tire for anything and everything anyone needs that is tire related. I was helped by Hector in the store who was, himself, a pleasure to speak and deal with.

Ed
Review №74

The stripped some of my plastic lug nut covers. I brought it up to the manager. They stripped 7 but he gave me 24 new ones. Thats why Ive been a happy and satisfied customer for 25 years. Customer service.

St
Review №75

Good service. Alex got me in right away and gave me choice of tires for my requirements. Good store.

Jo
Review №76

Good service

Jo
Review №77

The staff is very polite and helpful.

Ma
Review №78

We have had a bad year with flats this year I have taken my tires to discount tire at the Yuma palms every time I have pulled up for service some one hustled out to get my tire. Every one has been very courteous and quick. All repairs have been done very well at no cost to me I am a discount tire member and thankful they are here to help. Thanks a bunch for all that have helped us great great customer service and a very clean and friendly bunch of employees who work here

Br
Review №79

RAVE!! Discount Tire in the mall..Had a small hiccup trying to get tires for our car and ordering online. Ended up having to go in, in person buying the tires and making an appt for a few days later no biggie. Had the appt this morning at 10am replacing all the tires for a full new set. Checked in at 9:57am. Checked out at 10:14am. Almost 20 mins before they said they would be done. All in all it only took 18 mins for all 4 tires to be replaced! 18 mins guys!! It’s not NASCAR status hahaha, but still freaking awesome! Be proud of your hard work!! It’s hot in the bay. I’m super impressed!!! Thank you Luis for helping me buy the tires and Steven for putting them on plus all the other guys names I did not catch.

Te
Review №80

I had a blowout and they got me in and out replaced the 2 tires at a reasonable price, with the very best customer service. I recommend Discount tire in Yuma!

Re
Review №81

Fantastic! I love this place! The service was quick, the people are friendly and I trust them to do it right. They dont try to sell you what you dont need. I highly recommend this place.

Ra
Review №82

Service is amazing, Ian white helped me alot, he got me a great deal on wheels, he did balance and rotations as maintenance service too, he helped in every way possible. Thank you guys

Mi
Review №83

Brought our rental car in to Discount for a slow leaking tire, and I was asked if I was prepared to buy a replacement tire if they could not repair it. No I was not. They checked the tire and found there was a nail creating the slow leak. They were very thorough in their work as I watched them through the office window. The serviceman repaired the leak and moved the car out front of the store and handed me the keys.I waited for the bill and then the salesperson asked me if there was any problem. I told him I was waiting to pay the bill, and he told me that flat repairs are complimentary. I was pleasantly surprised and impressed. What a great service Discout Tire has. I would not have received a free flat repair in my own country. I highly recommend Discount Tire.

Pa
Review №84

In and out very efficient work

L1
Review №85

Fast, friendly, and efficient. Never had an issue while at Discount Tire and will keep coming back.

La
Review №86

Great please to do business! I just purchased four new tires for my car. Very professional and fast.

Ch
Review №87

This team was phenomenal! I needed all 4 new tires and they went above and beyond helping me choose the right tires. And my car was finished quickly! I will always return for service like this!!

Je
Review №88

Good place they get you in right away with your appointment of course. Plus they send you a text when your vehicle is ready.

Mi
Review №89

Very friendly and knowledgeable staff! Great customer service!

Ja
Review №90

I had a nail in my tire and they fixed it for free! They had me in and out of there in about 45 minutes. However, they also told me I needed new tires and that they measured at 3/32 tread depth. I told them I would wait. The following week I took my car to the dealership for an oil change and they told me my tires were at 6/32 depth. I took it upon myself to go home and measure them myself with the penny trick. And also looked at the wear bars and I have lots of tread left...not anywhere near flush. Id recommend them for a flat repair, but do your homework before letting them convince you that you need new tires.

Ai
Review №91

Had a flat tire this morning . These guys at discount got me in and out in less than 20 minutes. Super fast service and the flat repair was free. Thank you Denis at Discount tire

Je
Review №92

Good price and friendly staff

Ma
Review №93

Great service, friendly people. Had a flat and 5hese guys got me in and out so I could get back to work fast. Highly recommended ..

Ca
Review №94

I am a long time discount tire customer and Ive always gotten good advice and service there. This particular store is in the Yuma palms mall, walking distance to Target. That way I can wander around target rather than watch them work on my car :)

Ma
Review №95

Good deal on some tires. Quick friendly service.

An
Review №96

Excellent service! had a bad balance done by big-o and discount tire fixed it and got me back on the road safely and quickly!

Be
Review №97

Great, got right in and they took care of my problem.

La
Review №98

Great service very pleased with their services

Ju
Review №99

Happy with my overall experience each time I come in with questions and concerns about my tires.

Is
Review №100

Very professional and knowledgeable staff, always a pleasure coming here.

Information
23 Photos
100 Comments
4.6 Rating
  • Address:1353 E, Yuma Palms Pkwy, Yuma, AZ 85365, United States
  • Site:https://discounttire.com/store/az/yuma/s/2010?y_source=1_MTU0MTYyMDctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 928-261-4081
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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