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Castillo Auto Repair
36 S Valley Rd, West Orange, NJ 07052, United States
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Castillo Auto Repair
Comments
Me
Review №1

Outstanding. Fernando provides consistent, excellent service. Hes the best.

Sa
Review №2

Great mechanic. Really fair prices. Call ahead in case hes busy. Also speak spanish!

Ma
Review №3

Been going to Fernando for years and he never let me down, straight forward and reasonable

Pa
Review №4

Need a mechanic whos honest and fair, well look no further. Fernando is a gem. Great work and prices are fair and reasonable.

J
Review №5

Was given a an exact price estimate over the phone, was charged $60 more as I forgot to mention I was the person who called earlier, dishonest 😗

As
Review №6

Great Service. Fernando and his team are the nicest people youll meet. I go to them for major fixes on my Audi and prices are very reasonable. My go-to place. All the time.

ER
Review №7

Great locally owned car repair shop. Mr. Castillo is always friendly and honest about your car servicing needs! Hes often busy, so I suggest calling before taking your car in to ensure that hell have the time for you. Fair prices, transparency. Not much of a waiting area so plan to be elsewhere while your car is being serviced.

Su
Review №8

Fernando (owner) is a high touch customer service provider. Great guy. Reliable. Trustworthy.

Mo
Review №9

I really appreciate not being ripped off Fernando is a great guy with an amazing heart thanks again sir

Br
Review №10

It is unlawful under the Auto Repairs Deceptive Practices Regulations and the New Jersey Consumer Fraud Act for an automotive repair dealer to do any of the following:Make any written or oral statements that are misleading and deceptive which the automotive repair dealer knows to be untrue or misleading.Start work without first having received a signed written authorization from the consumer which clearly states the nature of the repair and the odometer reading of the vehicle, or if during other than normal working hours, verbal authorization from the consumer to proceed with the repair.Start work without first giving the consumer a written estimate. The total price must be stated either as price not to exceed a certain amount or as an exact figure broken down into parts and labor.Fail to provide the consumer with a copy of any receipt or documents signed by the consumer, at the time they signed them.Make false promises which are likely to influence, persuade, or induce the consumer to authorize the repair, service, or maintenance of the vehicle.Charge the consumer for work done or for parts supplied which are in excess of the estimate given, without the prior oral or written consent of the consumer.Fail to return parts to the consumer at the time the repair is completed provided that the consumer, before the work was commenced, requested the return of parts.Fail to record on an invoice all repair work performed by the automotive repair dealer for a customer. The invoice should clearly and separately itemize the charges for parts and labor and also state whether any new, rebuilt, or used parts were supplied in the repair.Fail to provide a copy to the consumer of any guarantee that clearly discloses all of its terms.Fail to post in a conspicuous place a sign informing the consumer that the automotive repair dealer must provide a written estimate, copies of all receipts, detailed invoices, a copy of any guarantees that are offered, and that the consumer has the right to the return of any replaced parts.

Jo
Review №11

Ive been a loyal customer for over 10 years. I trust him and he is the honest mechanic. I am a satisfied customer of Castillo Auto Repair Shop. God bless you.

Fr
Review №12

Honest guy, hard to find nowadays!

Vi
Review №13

Good service and honest prices

Ma
Review №14

Excellent service in a timely manner.

ka
Review №15

Honest! After a few attempts at getting my car fixed at another West Orange place ($$$), I found Costillos to be my always go to place, when needed. Thanks for being honest, and fixing the car immediately!

Ra
Review №16

Very depending mechanic. Will take the time to let you know exactly whats wrong and not charge you an arm and a leg. My whole family goes to him.

BI
Review №17

Great work friendly service

Fr
Review №18

Honest!

Sa
Review №19

Good mechanic

Lu
Review №20

Very honest and responsible in their work

Information
4 Photos
20 Comments
4.6 Rating
  • Address:36 S Valley Rd, West Orange, NJ 07052, United States
  • Phone:+1 973-669-9761
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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