Pr
Prospect Exxon Performance & Auto Repair
486 Prospect Ave, West Orange, NJ 07052, United States
Comments
Ro
Review №1

I had a flat tire; went there and 2 gentlemen took care of it. They were professional, attentive and extremely helpful.

Da
Review №2

Just got my 2002 Hyundai Elantra back from the crew at prospect Exxon. They did a fantastic job fixing it up. It’s running way better than it was before and being that this is my commuter car that makes me very happy. I’d give this place 6 stars if I could. I’d recommend anyone in the area with car issues go to them for any work needed. Very satisfied.

Jo
Review №3

Would absolutely recommend this place. Derrick and his crew have expert knowledge and are very professional. I would recommend calling ahead to make an appointment as this shop is extremely busy (very popular!). This place is more a great all-around mechanic shop that happens to sell Exxon gas vs the other way around.

Ab
Review №4

Really good service from knowledgeable staff. They took my car for a drive to inspect and within minutes identified the problem. I had to remove a star because they were quite pricy offering. Otherwise, would absolutely recommend their service

Al
Review №5

Ive had Derrick and his talented team work on both of our vehicles for several years now, they are knowledgeable, professional and always competitively priced. Make sure you schedule in advance as they have many loyal customers.

Ma
Review №6

This is the closest Exxon to my home that has had reliably competitive fuel prices since I moved here. Additionally, the mechanics working in the shop here have an excellent reputation on town social media. My few personal experiences using them have been very positive. Their prices seem reasonable, they seem to know what they’re doing, and the five techs and the gas attendants I’ve dealt with directly have all been very easy to talk to and work with. When I need a local mechanic or it’s time to refuel, these guys are my first choice.

Sa
Review №7

So glad I found these guys. Best mechanics. They are honest and trustworthy, and have proved this over about 4 visits over 3 years. They go above and beyond. They dont do work that is unnecessary, but do excellent work. They communicate very clearly on your cars issues even when you can tell theyre busy. Before I found these guys I went to a another place bc I had received a coupon in the mail. Brought it in for an oil change and was told I had TONS of work to do on the car. Thats when I thought to look up the reviews and how I found this place. Took it to Prospect and they looked at it and almost none of that stuff was needed. Since then they have consistently been reliable and honest. I highly recommend. Dave and Derrick great, but Im guessing the ownership just fosters a culture of honesty, which must be good business because it builds loyalty.

Jo
Review №8

Priced right. Finished in a timely manner.

Ya
Review №9

Been using propsect exxon for years. absolutely trust them with my cars. local community mechanic that is highly trusted by many. Im a car nut and diy mechanic. prospect Exxon is my place to go.

Ma
Review №10

Derek the owner is a amazing, knowledgeable mechanic. Very honest and dedicated.He repaired my Nissan transmission just amazing! Car is riding better than ever.Love this place. Don’t trust anyone to repair my car but Prospect Exxon West Orange, NJ

C.
Review №11

Lowest prices in the area. Never a wait

Le
Review №12

Derek, Greg, Mario and Dave provide great service with integrity. Once you are a customer you do not feel like a number. I recently purchased a preowned vehicle and as a courtesy to me as a long standing customer they evaluated the vehicle at no charge. I highly recommend them as mechanics and fair and honest customer service.

Ak
Review №13

The car repair service is great! Reasonably priced and good quality work!

Na
Review №14

Derrick and his team, are friendly, honest, knowledgeable and will take time to explain why a repair is or isnt needed. Fair prices also. Highly recommend!

Ed
Review №15

Excellent service center. Very capable of diagnosing a problem and properly fixing it. Pricing is fair and no BS. Would not hesitate to take my car here again.

Ha
Review №16

Got the oil change done on time. So far they have recommended only necessary services

Mi
Review №17

The people are SO nice and friendly! I got my car worked on here, the guys were honest, didnt they to push extra stuff on me and they were quick! Go here, you wont regret it!

La
Review №18

I went to this gas station many times and I went to get $10.00 of regular, as I was in a rush and gave the attendant a $20.00 bill in advance as I explained I was in a rush and needed to leave immediately. However the attendant never gave me my $10.00 back. I called immediately after this took place and spoke to the manager who insulted me over and over and stated I should have been more careful. I also asked for a receipt which the attendant did not give me either. NEVER GO TO THIS GAS STATION. WORST CUSTOMER SERVICE I EVER HAD IN MY LIFE!!! Not only was the owner rude to me and insulted my intelligence, but he hung up the phone on me. Don’t give them any business. Plenty of other gas stations who would listen and not be rude about the situation. Why would I make up a story about a measly $10.00??? Avoid this station at all costs!!!

Go
Review №19

Workers are pleasant and the Car service shop is top notch- They are helpful, insightful and wont rip you off.

Li
Review №20

Derrick was great. I brought in my Mini Cooper which had a slew of power issues on the low end and high end, along with some other minor things. Found out the dealership had screwed some things up a few months back. He was very honest in his diagnosis and charged me a reasonable price. Ill be going here from now on for any issues.

De
Review №21

Derrick and his team are top notch mechanics and honest. So glad I found them! I wont bring my car anywhere else.

Ma
Review №22

These are greatest car guys I have ever interacted with. Theyre helpful, considerate, knowledgeable, and honest. After one visit, I became a regular customer.

Ti
Review №23

These guys know their stuff! Derrick (the owner) can also do work on high performance cars. Not many shops around here are capable or knowledgeable enough to handle anything more than your average commuter car.

Hs
Review №24

Cleanest gas station bathroom! These guys are the ones to trust. They will give you great service for the best performance for your vehicle.

Li
Review №25

Excellent customer service! Low prices and a pleasant experience!! Will definitely make this my regular mechanic shop!

ge
Review №26

Horrible overcharge

Th
Review №27

Derrick and his crew are friendly and fair. Strongly recommend them!

Hi
Review №28

Good service, worth spending my money there. Staff as always helpful, friendly and they job is excellent.

Da
Review №29

Without my knowledge or concent, my debit card was debitted $1.00 for the using it to buy gas. There is no signage to indicate that a stranger would be debitting the money from my account. I assumed that my card was hacked and went to the trouble of changing it. Think of how much money this adds up to. Is it legal. I will know the answer as I am turning him into the State for gouging. I have been a loyal customer for 20 years and my business will move next door. Too bad I much prefer the peolple who work at this station.

De
Review №30

Great customer service great owner hes very pleasant he tries to be as reasonable as possible but at 85 to $95 an hour for labor on your car for the first time I think its a little extreme

Ba
Review №31

Best mechanics in Essex county. My entire family uses them

On
Review №32

I wont take my car anywhere else to be fixed. Top notch .

An
Review №33

Went to get quite for muffler replacement. It was 700+ (firestone had cheaper by over 100 dollars for the items this place said to replace. Otherwise, Firestone wanted to replace everything and charge arms, legs and then some more.)

Da
Review №34

Been working on many of my cars, never steered me wrong, even sold me a good used car.

Be
Review №35

Great place to have work done. Fast, professional, and a great price.

Gu
Review №36

This shop likes to work on hot rods and classic cars.

An
Review №37

Really nice owner and crew! Fast, Knowledgable and Friendly!

An
Review №38

Good service and decent pricing. Pretty satisfied.

Ed
Review №39

If youre looking for a mechanic who is technically proficient, honest, and has great prices, go here. You wont go wrong.HONEST. After I moved a few years ago, I’ve been looking for an honest mechanic that lives near me. I’ve tried a lot of different places and I’ve literally caught each one of them cheating me. In my opinion, the problem is that it’s just too easy for mechanics to claim work that’s not required or charge for work that they didn’t even do. It’s just low-hanging fruit. So it’s really hard to find an honest person in this industry.Recently, I found Prospect Exxon and these guys look like the real deal. Time will tell if I am right but they seem like good guys you can trust. (eg. I requested brakes to be replaced and they insisted that it was unnecessary.)GREAT PRICES. Unlike others, I go through the trouble of comparing prices by going through old invoices. (I know I’m anal.) Prospect’s prices are really good. Actually, I think they might be too low; they can raise their prices a little bit. (I know this comment might hurt me but I like to be honest and tell it like it is.)One thing that they might change is perhaps their oil change prices. I only checked for synthetic but Prospect had one of the highest oil change prices, even higher than some dealers. I’m guessing that this is the first and sometimes the only thing that some customers look at when comparing mechanics. So a lot of prospective customers might get the impression that Prospect is very expensive when they are not all.I know a lot of mechanics take a loss on oil changes and they make it up by pushing repairs. This is shady so I don’t think they should lower prices to $30 but perhaps change it to $60 like other places, even though they are using much better oil (Mobil 1).QUALITY. I haven’t had enough experience with them to make a true definitive statement (about 1 year). But they seem like they know what they’re doing, they get things done right away and they seem pretty organized. One thing that gets me scared is that they are so busy (I guess word spread about them), but they still seem to be sticking to their original good service.One thing impressed me on like my 2nd visit. Prospect saw that my tire valve caps were missing and put on new ones without asking. Didnt even put a note that they did it. Pretty impressive, no?

Ni
Review №40

One of the best car shops in the area.

Te
Review №41

Derik is very professional and the work there is efficient

Rx
Review №42

Only guy I trust with my cars.

Ru
Review №43

They sale masks if people need !!

Jo
Review №44

Honest...hardworking mechanics...

L
Review №45

Great Customer Service!

Be
Review №46

Always has the best prices

Ma
Review №47

Friendly service!

F
Review №48

Friendly service

Information
48 Comments
5 Rating
  • Address:486 Prospect Ave, West Orange, NJ 07052, United States
  • Site:http://facebook.com/prospectexxon
  • Phone:+1 973-731-7400
Categories
  • Auto repair shop
  • Brake shop
  • Motorcycle repair shop
  • Tire shop
  • Tuning automobile
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
Similar organizations