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Northeast Appliance Sales
901 Cypress St, West Monroe, LA 71291, United States
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Northeast Appliance Sales

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St
Review №1

I paid $100 for them to determine the problem with my dishwasher. They said drain pump and ordered the part. 2 weeks later, they called on a thursday saying the part is in. I told them i had not yet decided if i was letting them install for $260 or buying the part from them for $185 and installing myself. Plug and play install so decided to do myself. Drove to west monroe to pick up the part the following week, but they already shipped it back! Whatever. Got the part number from them and ordered myself (for $125 btw). New part arrived. THEY GAVE ME THE WRONG PART NUMBER! I’m $250 in the hole without a working dishwasher for a month and now have to order the correct part. I will never do business with this company again.

Se
Review №2

Great experience, got a smart washer dryer combo and had it delivered and installed. Great value. Thanks!

St
Review №3

Great prices, great service. Was really impressed that they had some Speed Queen laundry products at a time theyre hard to find.

SH
Review №4

Needs to be open at least 1/2 day on Saturdays. I work Monday through Friday, I have had a washer and dryer go out recently and they are closed when I am off.

Ti
Review №5

These are some amazing people! They were very helpful and provided answers to every.single.question I asked. They take care of you and get the job done quickly also while providing clean and sanitary work. I purchase 2 appliances from them and I am very satisfied. I recommend these wonderful people hands down ❤️

Da
Review №6

About as best of experience you can get when purchasing appliances the people are great from top to bottom! Highly recommended 👌 👍 👏

So
Review №7

I called to see If y’all had a basic washer and dryer set available and the price and was told that “we don’t like to give prices over the phone” and not offered anything other than that statement. While I understand your inventory changes daily, I am looking to buy a set today or tomorrow, and don’t have time to go shopping around store to store. I just wanted to leave this review to make you aware... and 2 other similar places were able to give me an estimate based off what they had on the floor at that time.In response to the owner response: Sorry, but you should still offer to give an estimate based on what you have in stock. I bought another set elsewhere moments after and purchased over the phone.

Wi
Review №8

They always schedule our appointments where they come quickly. It’s usually the next day. They have repaired several different appliances for us and they do a great job. I will continue to use Northeast Appliance Sales for all my appliance repair needs. Thank you for the great service.

E
Review №9

The service provided is excellent, timely, and at a fair price. They are able to quickly diagnose the issue and make cost saving recommendations. I prefer their service over all other appliance service providers that I have previously used.

Ki
Review №10

Seriously wonderful company! Price was fair, they came out quickly, got the part in within a day, and fixed it. Chris was incredibly friendly, and will definitely use them again. HIGHLY RECOMMEND.

Ju
Review №11

This place had the part I needed to fix my dryer in stock at a fair price. Very nice and helpful people. I will definitely be doing business with them in the future. Thanks again Northeast!

Ch
Review №12

Courteous staff. Knowledgeable. Very friendly service.My part will be in within two days. Called around town and this place had the best prices by far

Mi
Review №13

Great people! Very friendly and very professional. They were able to come out the very next day, which I greatly appreciated! Got my dishwasher going very quickly. Highly recommend!

Me
Review №14

They were able to get out right away and within 2 weeks my dryer (older model; parts had to be ordered) was fixed! Very friendly service and fair prices.

Da
Review №15

Great customer service!! They were fast and friendly, plus the prices were great!! I honestly probably would have paid more for the service after dealing with the Big Box stores, but luckily I didn’t have to!! I waited for 20-30 minutes to ask a question Home Depot and Lowe’s, plus it would have been days to a week before my new dryer was installed. Northeast appliance beat me to my house to deliver and install it!! I could have saved half my day and lots of headache if I had only gone there first!!

Pa
Review №16

Jeffery Watson is one of the very best; a fine Christian man.He came and repaired my washer; the coupler between the motor and transmission had stripped out.He had previously replaced the ice maker in my Samsung refrigerator months ago and have had absolutely no problems since then.He always explains what he is doing and the reason it needs to be done.He is very prompt, professional and reasonably priced.Definitely call them; you wont have any regrets.

Cl
Review №17

Very Good People To Do Business With. Very Professional and Courteous. Go the Extra Mile To Make Sure The Customer is Satisfied.Please call them for all your Appliance Repair Needs. They also sell Appliances at their Store on 2101 Arkansas Road in West Monroe, La 71291. Go By and See Them!!!!

CA
Review №18

He was very nice and knew his stuff. He explained what was wrong and about ordering the part and the total price of the part and everything. I really appreciated him very much.

Ja
Review №19

Fantastic service and communication. They had to order multiple parts for my 50-year-old stove top. They kept me in the loop on all necessary information. I highly recommend them to anyone

ke
Review №20

Repair man was very courteous and knowledgeable. Repairs were made in a expert and timely manner.

Wa
Review №21

Great local company, good prices, great quality, really caring service. Love doing business with them for my appliance needs!

Br
Review №22

Great service. Fast delivery and install. Definitely buying from them again!

Jo
Review №23

They came out when they said they would. Ordered the part for my refrigerator fixed it works great. I will continue to call on them.

As
Review №24

They did amazing! My fridge went out. Messaged on Facebook picked it out did everything over phone! Gor it same day. Really nice guys!!!

Ro
Review №25

Super fast service, great communication fair prices! Would highly recommend!

br
Review №26

I have used this service many times. They are always professional and do an excellent job. I definitely recommend them for any appliance repair.

Ke
Review №27

Friendly and professional staff. I was very happy with the time, work, and cost. I highly recommend using this company.

Jo
Review №28

Needed parts for refrigerator. They had to order them but they were here the day they said they would be. Really nice people and know what they are doing. Would highly recommend them.

He
Review №29

Just a very pleasant company, and tech to deal with. We had Chris, who came out when they said he would, found the problem with our washer, gave us the price, ordered the part, and let us know when he would most likely be back—and he was. I could not ask for a better company or person to deal with, anD we are sure we have found our appliance repair company from now on! Thank you guys for actually doing what you said you would, having a knowledgeable tech who was so nice anD helpful, and being fair. Those qualities are so hard to come by this day anD time! Keep up the good work please!

P
Review №30

I liked the convenience of requesting my service call on line...was contacted the next day and my dryer was up and running within the week instead of having to wait a week for a repairman to come out...Thanks!

Ja
Review №31

Great company, great people, and great service!

ka
Review №32

Very friendly company....super cheap and very informative.....you wont be disappointed

Ke
Review №33

Excellent service. No “up selling”. Very reasonable prices.

Ca
Review №34

Communicated everything well and used technology to both our advantage

Da
Review №35

I recommend northeast appliance to anyone needing a appliance or parts.

Ko
Review №36

They were nice 👍🏻

DJ
Review №37

On time, efficient, and honest ❤️

St
Review №38

Only place in Monroe that could get us an appliance replacement in an emergency.

Ka
Review №39

Great fast and friendly service!!

Da
Review №40

Friendly professional service.

Pa
Review №41

Great Service, Very Professional

Sa
Review №42

Professional

Information
10 Photos
42 Comments
4.9 Rating
  • Address:901 Cypress St, West Monroe, LA 71291, United States
  • Site:https://nelaappliancerepair.com/appliance-sales/
  • Phone:+1 318-582-5245
Categories
  • Appliance store
  • Used appliance store
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5:30PM
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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