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Northgate Market
1320 W Francisquito Ave, West Covina, CA 91790, United States
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Northgate Market
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Ev
Review №1

Terrible customer service by Zoe, she was the cashier today at the market. Not friendly at all, she had bad attitude and on top of that she couldn’t even said how much was my total, she pointed to the computer screen for me to figure out how much was it . Zoe, if you can do your job please go home, there’s so many people that would happily take your position and do better.Thank you for Nothing.

Ro
Review №2

Loved this market, the prepared food is beyond delicious and the baked goods are just as good. Great produce, meats, and deli. Friendly and helpful workers and plenty of parking space.

Mr
Review №3

I dont understand why theres people in the deli when they never want to help? I could stand there for 5 minutes and nobody bothers with me. I had a manager walk past me twice and not even ask if I needed help. The ONLY reason I finally got anyone to help was because a maintenance person went behind the counter and told the deli people that I was waiting. Very sad and extremely disappointing most of the time

fr
Review №4

Their bakery is awesome. The restaurant is also very good

Su
Review №5

Great customer service. There was a mistake in one of the gift cards I bought for my parents. The staff was very polite and helpful. My dad mentioned that he hasnt been treated so good never before. Oscar, Laura and Jazmine are awesome! Also the guys that collect the carts are super nice and polite. We, customers appreciate that. Thank you!

Je
Review №6

The customer service is good and had no previous issues. However this recent time my family purchased some food from there the smell was so rotten! We couldnt even eat it because how nasty the smell was. Very disappointed with their quality

St
Review №7

Just a reminder The store closes at 10 pm but the bakery,meat and Food court closes at 9pm

Jo
Review №8

By far the worse customer service there.....I wouldnt recommend anyone to shop there

Ja
Review №9

Love the variety of items offered. I love the restaurant part of the store, great Mexican food. I love the fresh juices they offer.

An
Review №10

Everything is high quality. The carne is good, they have a lot of items, and it is a nice place to go grocery shopping.

Ce
Review №11

Seasonal items available

Wi
Review №12

I love going here because its usually so welcoming. Its never too packed to the point where the lines take so long, and the cashiers smiles make the rest of my evenings. The groceries are always good quality. All in all this is a great place I like to buy my groceries at!

Cr
Review №13

I really appreciate the quality, fresh produce selection here. Bread options are pretty good too, especially since they offer a variety of bagels from three different local bagelrys.

Fe
Review №14

Their is no sign saying I cant get my own sweet bread I was rudely disturb saying Im not allowed to be getting that, that someone needs to be getting it and because nobody was their I still wasnt allowed to get my sweet bread so I went somewhere else where I can be respect better

Ja
Review №15

Super friendly staff. The lady in the deli was very friendly and helpful.

Es
Review №16

It’s not a bad size market. Love there bread and there carniseria.

Lo
Review №17

I like this one better than the other ones in my area.

Kr
Review №18

I utilized the deli counter. Fast friendly service. We opted for the family dinner with chicken. VERY affordable. Says it feeds 3 but its enough for my family of 5. Plenty of other options with great prices. Ive eaten their food many times and its very delicious and authentic tasting.

gr
Review №19

A good Market for just about all your food and household needs. They have a order to eat in or to go food and freshly made Mexican food service area. They have delivery service. There is handicapped parking and access and public restrooms.

Ju
Review №20

Wow. This store has everything. Unique Mexican inspired grocery store offering both freshly prepared and traditionally packaged items. If you enjoy Mexican and Latin food this is the place for you.

Ma
Review №21

FYI, I just left your store because your on-site female manager would not be lenient with me in regards to a promotion that you were running. Even though I was purchasing almost double what the promotion required. Good luck returning all your Deli food back to the display. Remember next time that the customer is always right. Your competitor definitely appreciated my business and even matched your prices and in some cases even beat them and even offered me the promotional difference. I guess they were hungrier for my business than you were. Northgate... You may want to train your managers in better customer service when dealing with your customers.

Al
Review №22

I love there variety of foods and fruit snacks in a cup like their strawberries and cream!

Le
Review №23

I have been going to this market at least 3 times a week as this market is near our house. .I approach any guys or ladies working in this market when I need help on any products I need, and he or she working at this place is very helpful, they show you where the item you need, any questions on prices they explain to you too. That is why this market always have a lot of customers.

Bi
Review №24

Love the quality of service that is given...the employees for being young adults are very polite and attentive to customers...not to mention the quality of food, freshly made on daily basis...store is maintained very clean and organized...enjoy shopping at store location..

Cl
Review №25

Love this place. They have several things, it could improve on the quality of the meat products.

Ma
Review №26

Their is a little bit of reverse racism going on here but on the other hand, best produced in town so its a trade off and dont cross them old ladies waiting for the fresh bread......

Ka
Review №27

I ordered a cake from there bakery I got the image from online an the cake came out excatly an even better ... Neverless the taste it was so moist an the whip was not sugary at all Im 100% satisfied... I really recommend there cakes!

Ma
Review №28

I had good time in Northgate today one of the employee offered to help me in my search for a product, He was very friendly and smailing like the cashier. Great job Northgate Market 😉

Lu
Review №29

Very good place to buy a lot of Mexican products and good all ready cooked food.

El
Review №30

Everything is fresh..carnitas tamales and their salsas are all great especially their fresh tortillas coming out hot.very clean market and courteous employees

Da
Review №31

We usually dont have any problems with this store. But today the service was kind of slow. Meat market.

Gl
Review №32

I like shopping here for vegetables. Nice quality. The fast food here is delicious!! Their tamales, pan dulce, aguas frescas, and FRESH bolillos are so delicious!

Ri
Review №33

Store was clean and stocked. When I went to pay, cashier never acknowledge me. He was to busy talking with the bager. Didnt even ask if i needed a bag, that i did but didnt have 10cents. I use my card. Store A custom service F.

Li
Review №34

Good place to stop and eat Chile relleno, rice and beans with tortillas reasonable prices.

Be
Review №35

I love a lot of things about this store, fresh roasted chicken, warm corn tortillas, lots more yummy food,,, but they need to have more employees theres a long line only 3 registers open on Wednesday 6pm😏.

G
Review №36

Love the Pan dulce this is the only place I can find the Elotes without the sugar in the top

Li
Review №37

The bread, tortillas, and salsas are great. Not big on their produce but worth the trip.

El
Review №38

Parking lot is crazy, lots of dumb rude drivers. The market it self is clean and neat. Employees are kind. They also have good sales.

Ju
Review №39

Was 9:45 PM late, but Samera was smiling and been helpful.

Sa
Review №40

I wanted to get some freshly cooked Chicharon but they didnt have or couldnt fine any bags to put on ...but all staffs are very friendly and patient with customer...Told them it was my first time here but my sister Janette always orders their cakes

Ch
Review №41

I come here for all my Mexican needs! Fresh bakery, good chili, amazing tortillas and great marinated carne asada! Also they have great prices on Watermelons during the summer! I would not for the life of me tho buy any type of milk here. They dont refrigerate their milk which causes it to go bad only a couple of days after you bring it home.

Ei
Review №42

Great food to buy. Ready to eat. All natural aguas and homemade salsas.

Fe
Review №43

They have almost anything to prepare a good meal, prices are good, big range of fresh produce, good bakery and hot food deli.

Ri
Review №44

Its ok they have hot food all sorts of Mexican product the staff isnt as knowledgeable about what they stock as you would expect from someone who works there but thats anyone today. They have tamales year round thats a bonus and they have fresh juices they sell liquors and beers some Mexican bread and they have fruits and veggies and its all at a fair price nothing special

An
Review №45

Everything is so high priced I rather shop at food 4 less. 2 of the employees are rude a short Mexican and a fat cashier are just rude not helpful at all other than that fruit is fresh and the management is great

Ol
Review №46

Very friendly people and service is great. Also Northgate has good prices.

Ri
Review №47

My visit to Northgate Market was good all the employees are always very helpful and the prices are great especially the meat department...Thank you Northgate...

Ca
Review №48

Is very good clean, good prices, fresh vegetables and fruit.The bread Not fresh, old and dry.Meet is so so.

No
Review №49

The aguas are fresh and taste great....the homemade guacamole is delicious....the best. Great customer service.

Ja
Review №50

The employees were very helpful and they had a good selection of pandulce, tortillas, salsas, tamales, and chicharons.

Ma
Review №51

Good place to buy Mexican food items. Very popular place to buy groceries.

An
Review №52

The chicharrones are made daily and theyre good . They also make tortillas

Lu
Review №53

Good prices and staff. I definitely recommend it.

Ho
Review №54

Love this place to have a lot of Mexican food good stuff

Je
Review №55

They have a bakery and a nice selection of fruits and vegetables and the restaurants to take food to go

Ro
Review №56

The place is supper clean but the prices are expensive. And also have good quality. Food

Re
Review №57

People are very friendly and helpful. Love the cooked food

An
Review №58

My mom wanted el guapo paprika & they had it! I drove from Alhambra to buy it!

Jo
Review №59

The worst place ever to shop!!! It’s a very dangerous place to go. People get robbed there. My wife’s mom got robbed there. A guy in a wheelchair hangs around there and helps rob ppl. Please be very careful when going there, there are drug addicts around and when my wife’s mom went in there to ask for help after getting robbed they didn’t want to help! The manager there is worthless and they claim their cameras were not working!!! That manager rodrigo is WORTHLESS!!!!!

Da
Review №60

Best place to get marinated meat for a bbq!

el
Review №61

Go through the left entrancebto get to the deli/cafe where you can buy tamales, atole, champurrado!

Ya
Review №62

Its ok you have to be careful buying bread sometimes theres flies inside the cabinets were the bread is

El
Review №63

Love my mexican supermarket!!! Fresh tortillas bomb!

Er
Review №64

The best place to buy Hispanic food. Fresh bread including bolillos, elotes. Fresh tortillas. Camarón ceviche, also carnitas, all kinds of salsas. aguas. And more.

Jo
Review №65

Catering to hispanic community best carnitas around could eat it every day

fr
Review №66

Fresh Ceviche, Aguas Chiles and Salsas are delicious.

Br
Review №67

By far my favorite northgate, very clean and the meat section has great fast service

Da
Review №68

Great place to eat burritos and do your grocery shopping.

L.
Review №69

Good for those hard to find foods.

st
Review №70

Costumer Service, Alive & Well. Cashiers are always kind, patient and smiling. Sincerely appreciated.

Al
Review №71

Lots of good food very helpful clean fast in and out

D
Review №72

Excellent Mexican food and delicious pan dulce

R
Review №73

Good cooked food section. Good Mexican food supplies

An
Review №74

I enjoyed all the different products they have

Lo
Review №75

Dont go to the market around 6pm, they have only few and wothout refill back.

Ed
Review №76

Great deals. Different Hispanic foods.

Re
Review №77

Ok itsike all markets

Re
Review №78

Helpful associates, clean well stocked.

Bl
Review №79

Terrible place, this is the second time here and this time I got the chicharrón en salsa verde. All I got was salsa and a couple of pork rinds asked the guy what the hell is that he said it is what it is. I just left it at the counter and left.

Da
Review №80

Good selection of many Mexican foods.

Ho
Review №81

Great store, friendly employees.

An
Review №82

Worst customer service tried to get 1 pound of meat and a pound is 5 dollars and they charged us 8 dollars second complaint in the line we heard that there was a special for 5 sodas 99 cents and it did not work the two managers came out and between that a crazy women came and grabbed our stuff like If shes taking away her sons toy we are sad to put 1 star please have better costumer service thank you

Ni
Review №83

Good vegetables, several nutrition options, good service

Fe
Review №84

Good place for salsas and fresh meat

Ra
Review №85

Im from Los Angeles to it reminds me of Vallarta.

Vi
Review №86

Like to buy fresh produce and the selection it great

Sc
Review №87

$5.99 for a softball size moldy coliflower.Very bad

Da
Review №88

Best Food choices.... Best Food....prices. ...Northgate!!!

Ma
Review №89

Rude customers otherwise its ok pricey to

Lu
Review №90

Nice selection of fruit and vegetables.

Ch
Review №91

Too expensive doesnt sell quality like starter brothers

Bo
Review №92

Fresh fruits, specials, fresh bread, great people

Ma
Review №93

The hot food, meats and bakery are excellent

Da
Review №94

Good service, friendly, excellent chicharrones!

Jo
Review №95

Good variety.

Ju
Review №96

Good selection of Mexican products

Ke
Review №97

Great food and great service

Je
Review №98

Nice place for fast food

K
Review №99

Always fresh and neat

Fa
Review №100

The best place to shop

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1320 W Francisquito Ave, West Covina, CA 91790, United States
  • Site:http://northgatemarket.com/
  • Phone:+1 626-919-5183
Categories
  • Mexican grocery store
  • ATM
  • Grocery store
  • Supermarket
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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