Helpful staff, handy services. If I get my pkg there before 4, its usually in Seattle area the next day. They have printing ability & found they offered a notary service when I unexpectedly need one. I like the location, easy to get in and out of the parking lot.

Had to get something notarized and the lady was very quick and helpful!

Only one person staff on a Monday morning with people lined up out the door. Stood there for 15 min and the line mover by one person. Gave up and left :-(

I just went the other day and had the best experience ever!!!! Samantha helped me and she was so happy and Christlike. Made my day. She even let me use her personal hot spot when my phone had no service pulling up the code.

Absolutely ZERO in-person customer priority. Had a line out the door and only 1 register running while the other guy worked on orders that could have waited.Also NO NOTARY SCHEDULE posted! Waited for over a half hour in line to be told there was NO notary. What total BS. Wont be using UPS any longer.

Would give 0 stars if I could. Need help with shipping? DO NOT GO HERE. Staff is unhelpful, rude and not up to date with shipping making your life harder! You will get 6 difference answers by the time you try and even ship anything.Update!! Save your headache and go on over to FedEx. They were polite, knowledgeable and got it done!

I have been in there quite a bit to return amazon items. Some of the people are very customer service oriented and some arent. A couple people lack communication skills. Their policies regarding sending priority mail are questionable. I sent a letter to IRS that cost me approx $16.00, earlier in 2020. I kept checking to see if it got to Irs and when I went down there to check on it, they said the post office has that information. So down to post office and The post office told me that they charge $6, approximately. So why does UPS charge so much more for a letter? I will go to post office from now on for that. I dont have much of a choice with Amazon, unless it is to pay for returns.

I went to the store on tuesday february 16th 2021 at around 2:00 and the guy working there was so incredibly helpful and nice. I didn’t catch a name but he was pretty tall with longer hair. I hope manager sees this and gives him a raise!!!! he deserves it!!!!!

UPS has horrible service, horrible customer service, can’t seem to man their phones. Do not pay any attention to delivery requests. One star is to much actually.

Staff is too incompetent to update addresses or use their computers for that matter resulting in packages that are constantly late. Even after contacting multiple times and getting confirmation an address was changed they simply refuted the computer and delivered the package to the wrong location. Time is money and this store likes to play with your time, get it delivered anywhere else in the area.

Store is clean, service friendly and easy. Jorge was so helpful, thank you!

I paid for a packaged to be delivered in two days. It has taken 5 days for the package to be delivered. This package was time sensitive!!!!! I contacted the UPS store and received no assistance. Additionally, no apology for the delay in my package and I was told that it is pretty normal for such occurrences to happen. Don’t waste your money with such an unreliable company. Use Fedex!

Id been going into this UPS/US mail store for years. Love their cards & did a great deal of business there. Recently I was treated disgracefully, & when I called to try to figure out what happened when I had been in the store, the owner continued to be rude & unwilling to have any conversation. She merely told ME what had happened & that I had been wrong. Im a person willing to admit error & try to correct it, but this owner was unwilling to hear me at all. I, after many years going only to this store, will never return. The new owner is not a person I will deal with or spend money with. Too bad....it was a,great little store for shipping & for receiving & fir buying cards & mailing supplies ...but no more.Customer service is awful now...an embarrassment to the good name of UPS, & great reason for a US Postal customer to go postal. Steer clear.

I have been going to this UPS store for a few months to get menus printed out and the staff are in good spirits and very professional. I have had nothing but good experiences with this group. Thank you for your courtesy and willingness to help.

Took care of me was in and out in less than 5 min

This store has the most unfriendly, unprofessional staff and worst customer service of any shipping store I have ever been to.

Great and convinient place to ship! Their staff is very professional, helpful and friendly. Thank you guys=)

I just recently called this store asking a if they know what time does the trucks head out for delivery and the lady on the phone replied with I dont know I dont own any of the trucks, so I began to thank her giving me answers and I was going to ask another question but then very rudely said Bye! And hung up on me while I was trying to ask a different question